Financial Services

So far so good. Quite easy to use. Now I wait for the umpteen messages to ask if I have kept my receipts. I wouldn’t be recording them if I didn’t

My online tax adviser Sai did a great job getting me an excellent outcome. Sai was very professional and helpful. Thankyou so much Sai! ☺️

I am 58 and believe it or not, some things are still new to me. I called Accesspay and spoke with a very helpful young man by the name of David whom… Read more

was very patient as he walked me through processes like uploading receipts for meals and also ensured i was aware of other benefits such as parking that fit outside the standard $15900pa. I came away very impressed with Accesspay and will mention it to my friends.

Extremely helpful professional company, Daniel is fantastic to deal with, explains everything so I can understand it & has great knowledge, always offers helpful suggestions, a really nice guy, highly recommend!

Excellent platform easy to use customer service is prompt and straight forward its anti scam detection is not intrusive but very clear which makes it easy for uou to follow up on ! Im happy with this platform!

Both Karl & Tiana were easy to talk to and extremely understanding of my situation. Their willingness to help find me the right pathway is gratefully appreciated. I’m glad I called

Daniel Kadic was very responsive and communicative throughout the whole experience, excellent service and transparent. I would recommend NLA

After only 6 days with Australian Credit Solutions Mhaye had cleared 2 defaults and removed an inquiry and credit file is getting cleaner by the day...im so grateful....

Great service, great people so happy with them. Have stress free bills paid and also the app is so user friendly.

Kieran was an excellent help, very knowledgeable and educational regarding what’s best for me super wise leading into my thirties and beyond. Definitely will recommend Kieran and My Online Advisor to others in the future!

when I calculated it worked better to pay them out to save money . it is all false advertising and when I payed them out I was not informed that my car is no longer insured and was driving without insurance.. I don't recommend them at all .

We’re paid in stash pts to leave reviews. Fees are too high. The stash points are fun to collect but that’s the catch. They’re highly… Read more

counterproductive because to meet them you spend a lot more on fees. Basically you’re always at a loss. Secondly their referrals credits are never deposited. I used an affiliate link but never received my promised $10. I referred a friend and never received the promised $10, neither did he, despite meeting all requirements. Try Coinbyte, much better and little to no fees unless it’s a very big amount.

Remserv sucks you in - Once you have a lease locked in do not expect any service or support. they are possibly one of the worst companies I have ever… Read more

had to deal with. Unfortunately my employer uses them so no getting away from them. Even logging a complaint is hard work - They either do not have the resources or the competency to deliver even average service at best.

I have been trading with Coinspot since my very first Crypto trade about 5 years ago. They have always been fantastic from the onboarding process, to… Read more

completing trade to their awesome customer support. They have always been incredibly quick helping me with a by queries and when I swapped to my new mobile phone even reached out via phone call to ensure it was me that had logged in, in this day and age that gives me incredible piece of mind. There are many exchanges out there now, but I will always stick with Coinspot

Have been with Future Assist for over 10 years and have always found the team, informative and well versed. They have a clear understanding of my financial status and attend meetings providing clear directives.

We have been travelling overseas for many years, mainly Asia. We have gone through trips to the money exchanges, banks, Post Offices or waiting until… Read more

we have got there - wherever "There" is - with varying results. This time on possibly our last trip to Bali (we have been going since 1980) I again went to the Web to find the best deal. On paper Danesh definitely had the best rates, but does it work? Firstly, they didn't specify a set quantity of AUD before they would accept an order (I didn't want AUD 300 minimum, I would rather wait until I got there and chase better rates). Ordering was easy, paying was easy and the follow up emails even easier. I was told it would be there at the rural Post Office on Friday. The emails advising me it was there arrived on Thursday. Two days! Pick up at the PO was easy as well, produce your drivers licence, sign and that was it. When I got home there was a cardboard box and inside a Star Track/Danesh envelope wit the cash inside. How easy was that, with the best rates and the fees more than acceptable. I will be using Danesh form now!

I can’t speak for every consultant but I had Jakob Barnett! He was absolutely incredible. I must have made 20 changes to my quote over a month with… Read more

trying to decide on a car and price. Not once did he make me feel like it was to hard, he always had the answers I needed and was available or would call back promptly. I usually get quotes to find cheapest price but honestly his customer service made me not bother. Absolutely legend. Thanks Jakob.

Corina handled the matter diligently and doggedly from the beginning to the end and keep us informed at every step.

I have had regular issues with payments being delayed or some other issue at their end, and support not being able to understand the problem- Because… Read more

a lot seem to struggle with English, even though they mostly communicate through typed support messages. They just sent me an email about how they have improved their processing time, and I should write an awesome review about that…….while also causing my payment to be delayed by several days for no reason, and not responding to my support request. If you don’t need to use them, I wouldn’t recommend. They aren’t the worst, but definitely far from ‘good’.

I had two defaults on my credit file, one from Optus and another from an energy account, and they were getting in the way of me moving forward with… Read more

finance. Clear Credit Solutions were so easy to deal with and never made me feel embarrassed or judged about my situation. They took care of everything and managed to get both defaults removed, which was such a relief. If you have an Optus default, energy default or bad credit affecting your chances of getting finance, definitely give Clear Credit Solutions a call. So happy with the result!

I recently contacted Debt Negotiators and my case was handled by Veronica Hannah whom is one of their Debt Management Consultants. I forwarded all of… Read more

my statements and paperwork with required information and within a few short weeks Veronica had my future sorted and most of my outstanding debts which I was finding hard to keep up the payments since being placed on a Disability Pension waived. I was so pleased and overwhelmed with the result that I cried many happy tears. Now I can raise my three grandkids that I have in my care a lot more comfortably and without the constant worry of how are we going to make ends meet. I can’t thank Debt Negotiators and especially Veronica Hanna enough, she is a guiding light. Warmest Regards, P.J.Pratt

Luke was professional, patient and extremely supportive throughout a difficult process. He took the time to answer all of my questions, explained… Read more

everything clearly and was always prompt in responding to emails. I genuinely appreciated his guidance and would highly recommend him to anyone seeking clear and compassionate advice.

I would like to comment on the incredible care and diligence shown by both Farha and Terry in dealing with my matter. Aside from the professionalism,… Read more

they showed caring and understanding through what was a very stressful process.

I can’t articulate well enough how I feel about the quality of their support. Regards Joe

Quick, efficient, lowest interest rate, no fees... great online portal 10/10

I am lucky to be able to discuss SIV stock pics with Scott Adler. he is very knowledgeable. I have been involved with shares on and off for the past… Read more

47 years, living through all the market crashes from the 87 crash onwards. Scott knows more than I do about the markets and individual stocks. Talking to him enables me to improve my investing knowledge. With this understanding of investing in quality stocks I am now leaning more to investing for the long term versus the trading I have been doing in the past. Thankyou Scott. I appreciate your time given answering my questions.

Thank you Kylie for your very prompt service on my lost Neoprene Pearl Bracelet.

I highly recommend the team at Act On Wealth. The key things that we look for in a financial planner are expertise, attention to detail and tailored… Read more

advice that fits our circumstances and some of the specialised financial structures that we have. Blyth and the team tick all of these boxes - in addition, they work behind the scenes to make sure all of the administration is managed - it just happens in the background which is fantastic, but with full transparency so we can see everything that is happening with our investments. Blyth's availability is great, and he takes time to explain everything so we can have full confidence in the steps we are taking.

Great customer service. Explained everything well and answer any questions I have quickly and with certainty. Do your self a favor and sign up, you… Read more

wont be disappointed! Life is to short not to take risks, but when you take a risk, why not make sure the chips are stacked in your favor!!

I was one of Instarem’s earliest users, utilizing their platform heavily for my business transactions—averaging around $100k a month. Early on, I… Read more

even built a good rapport with their CEO, who visited my office personally.

Unfortunately, a recent experience forced me to cut ties completely.

I remitted a routine SGD payment to a supplier and, assuming all was well, didn’t immediately follow up. A month later, my supplier alerted me that they hadn't received the funds. When I reached out to Instarem for a tracer, I was shocked to find out the transaction had never been executed.

Because the exchange rate had moved in a way that didn't favor them, they opted to refund me rather than complete the transfer. That was just the beginning of the headache. After waiting two weeks for the refund, I was subjected to endless bureaucratic hurdles. They required me to prove the funds were debited, demanding letters from my bank and extensive documentation—all of which I provided.

After another four weeks of silence, I finally had to escalate the issue directly to the CEO. Only then was my refund processed.

For a premium business client, being forced to beg for my own funds due to their internal errors is unacceptable. I have officially stopped dealing with Instarem. Business owners need reliability, not arbitrary delays.

I never bother with reviews but people need to be warned... Really simple. Signed up, verified my ID, deposited money, sent proof of deposit. Dead… Read more

silence. Weeks... online support say they'll look into it, a phone call says they'll look into it. I lost my money. Now lodged an AFCA complaint. Others should do the same.