Reviews with attachments
Super stoked – Really happy with the service and help from Alan and Credit One, we are the proud owners of a new caravan because of them! Super stoked to get out there and explore!
Best service – We had the pleasure of having Anissa deal with us and getting our finance organised, we can't thank you enough, you made it so easy. Thankyou
First time using a broker and won’t be going back to a bank – Rob was an absolute pleasure to deal with and kept us upto date through out the process and made things as smooth as possible even with the little hiccup with getting the roadworthy but got us a great deal as well as the final outcome of our perfect caravan for all our adventures. Thanks again Rob your a legend
Finance made easy – Kelly Walford took all my stress away organised everything sign here sign there done. Best rates possible. So easy all the way from start to finish. thank you for everything.
Positive reviews
Fantastic service – Kristy Fayad. A dedicated lady in finance helping and honouring her word helping her clients to achieve their unreachable goals. Kristy has a respectful nature and cannot do enough for her clients. With my experience the impossible was made possible and I cannot thank her enough for getting this over the line personally for me. I would recommend… Read more
Kristy for any personal loan in the future. To anyone that has a difficult situation. Once again thankyou from the bottom of my heart and look forwards in doing business in the future. A true soul with a great heart. Thank you. Regards Milo²
Will use if we need anything again – Anissa was very pleasant to work with for finance for our new caravan. Would recommend Anissa to anybody. Sorted insurance for us in-house and Anissa contacted us via email or phone it was nice to have a person to communicate with if we had any problems.
Best creditor I have dealt with – Michael at Credit One was amazing. Finance was sorted out fast and easy. When I had issue with seller I was buying truck from, Michael was easy to deal with and even looked for alterative truck for me. Kept me updated and was patient in getting a new truck. Easiest creditor to deal with and extremely helpful. Someone should give Michael a rise. Will definitely return when needed again.
Negative reviews
Credit one – If these people contact you for a loan ..make sure you know your credit score. They will offer you super high interest rates and tell you your credit score is low and its not. I still don't know how they git my information to make initial contact.
Absolutely disgusting Service – Please do not use this broker if you can as they have personnel who don't know what they are doing. We have been given the run around by Kristina who clearly doesn't know what she is doing. I have dealt with finance companies before and have not dealt with this much disorganised behavior. In future these finance brokers need to know what… Read more
service they are providing so that they can direct their clients on required documents. I was asked for essential documents in stages, that should have been requested in the initial email. Never again Credit one.
Bad experience – I approached this company as I had a number of ads pop up about about it over socials/internet as I was in the market for a caravan, reviews seemed pretty okay. I spoke to an individual at the company and provided all my financials, my salary alone should have been enough to finance the 75k I was after with a 10k deposit. The individual from this… Read more
company asked if my wife was working, my reply is that she is not as she is currently on maternity leave, the comment received from that is “most financiers will not look at this because females are subject to post natal depression and may not return to work” but I’ll try my best
This comment was pretty disappointing in my view and basically I was fobbed off and told to come back when she was back at work.
I ended up using a different company who gave me pre-approval and settled on the loan within 28 hours!
CreditONE please treat customers like people, not numbers.
Recent reviews
I can't recommend Alan enough! He was an absolute legend in helping my daughter secure her first car loan. He took the time to explain everything in easy-to-understand terms, making the process much less daunting. We had an approval within just a few hours. We will definitely be turning to his expertise again in the future!
Credit one review – Anissa Charlot has been an absolute dream to deal with for our caravan finance. She is prompt, friendly, patient and knows her stuff. We highly recommend her services when you next need a Finance Consultant.
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Happy clients – Our experience with Credit One Finance has been nothing but positive. Natasha Holmes has been great throughout the whole process of refinancing our home loan and changing banks for a second time. We found Natasha to be very professional and helpful with all our concerns during the process. Service was fantastic and the process was made very easy. We highly recommend Credit One Finance and Natasha
Mabel has outdone herself !!! – Mabel has helped me twice now, has been completely professional, on point, and offered solutions even when I thought there was no chance. She has always been open and honest with me, and did everything she could to help me out. She also liased with myself, the dealers, and the credit providers to ensure I was getting the best out of my options.… Read more
She worked hard and efficiently to achieve the objective and for that, I could not have asked for better
Great service – Daniel and Thalia were brilliant. They both went above and beyond to get us our caravan finance. Nothing was too hard for them to tackle. Our application was complicated due to our type of income, but they hung in there and achieved the desired result. We pick up our van tomorrow. Can't wait. I highly recommend Credit One and their wonderful team.
Horrible business – It took 3 months to get my card for them deactivate it and tell me they are sending a new card . It has been 3 months, where is my card and what are you guys doing with my credit ?
Very fast and well informative – Rob from credit one finance made the daunting task of getting finance so much easier to get through. Very fast. Had everything finalised in a few days. Thank you mate your a legend
Excellent communication, fast service, competitive rates and user friendly – Dan was amazing, letting us know how the loan was progressing, completed in under 2 weeks so we can pick up our new to us caravan before Christmas.
First point of call – I bought a camper tatiler earlier in the year and Credit One was the financier for this particular company. When the time came for the paperwork to be submitted I was greeted by Thalia Berg. From the first email she was on top of everything and made me at ease as I knew she was going to go above and beyond to get this loan approved. 2 weeks later… Read more
it was approved and I now have a new camper trailer in my driveway for my daughter and myself. Thalia will always be my first point of call if I ever need a loan again.
She was fantastic and knew her crap. Ask for her straight up.
Competitive, organised and very easy to work with – Dan is so easy to work with. Great communication with us and very quick at getting an very competitive interest rate for us. Very happy and would 100% recommend Dan the Finance man for all finance needs.
Awesome Service – Daniel was an amazing broker who always kept us informed on where our application was up to by personally phoning, texting and email. He went the extra mile to ensure that we had a positive experience Cannot recommend highly enough!!
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Second time just as good – We’ve used Credit One twice now. First time for a camper trailer and most recently for a new caravan. Both experiences were fantastic. Thank you to Kelly for all your help. Makes things a lot easier in getting things done.
Awesome – Absolute legend Daniel Louis from credit one. Would highly recommend him. Fast and very easy to work with. One of the best brokers out there by far. Cheer again mate
So grateful! – Andy’s communication and assistance was above all expectations, his constant updates and help made the loan process so simple and seamless. We will definately return thanks to his customer service
EXCELLENT SERVICE!!! – Kelly was exceptional...easy to deal with, all over her stuff and process was complete in no time :-) We would have no hesitation in recommending Credit One Thanks so much Kel
Fantastic service!! – Andy was great to deal with. It wasn't the easiest task trying to get finance sorted for me but nothing was too hard. Andy kept me up to date through the entire process. The constant communication was so reassuring. Honestly brilliant service. I would highly recommend credit one. Thanks so much Andy!
Happy with the service received! – Always kept us up to date, easy to work with, and got the outcome we were looking for. Very happy with the service we received, friendly, thorough and efficient. Thank you.
Great Experience – Andy was so helpful and good to deal with for our finance, he made the process smooth and easy. I was kept up to date with the progress. Excellent communication. I would recommend Credit one. Thanks Andy.
Excellent Experience – Andy was brilliant to deal with, fast communication and able to answer all questions. 20 minutes from submitting a query online to receiving a phone call to have the loan process started. He made the entire process simple, stress free and ensured we were kept up to date throughout the steps. Highly recommended. Thanks again.
Amazing service – I had the opportunity to speak to a lovely man named Joshua who has helped me greatly to achieve my goals. I would highly recommend credit one as they go out and beyond for there clients.
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