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Crystal Glass Services

Crystal Glass Services

 Verified
Crystal Glass Services
2.1

12 reviews

Positive vs Negative
25%75%
Customer Service
1.4
Timeliness
1.4
Job Satisfaction ?
2.0
Rates and Fees
2.1
12 reviews
Sascha
Sascha4 posts
 

Do not waste your time – Booked in a job and did not turn up. Would not answer calls or text messages. The emergency number on their website is disconnected. It does not get more amateur than this “business”

Michael
MichaelNSW
 

Horrible quality, unreliable service. Do not use!! – I recently enlisted the services of Crystal Glass Services to replace a broken window and, unfortunately, my experience was far from satisfactory. I should have read all of their other bad reviews online before contacting them. The level of professionalism and quality of work was very low, and they did not meet the expectations set by their… Read more

initial promises. The service was delayed without proper communication, and the final result was amateur, showing a total lack of care or attention to detail. The owner is not returning my phone calls and is just ignoring me. Not happy!

Jajaujkn K.
Jajaujkn K.
 

Thank you will recommend to family and friends – I’m very pleased with the work done by this company. They were very polite and punctual. Once again thank you for all your hard work

John A.
John A.2 posts
 

On time and affordable prices – I was really pleased with the service provided by this company. They came out within 1 hour and fixed my glass door. Thank you

Chris
Chris
 

Awful company – Had a broken window that needed fixing. Called and said they’d be an hour. They came 2 and a half hours later with multiple calls stating they’d be there soon every time. They replaced the glass and had to alter our sliding door to do it and then fix it back. Worker fixed up the sliding door but didn’t fix it properly so that it wouldn’t close… Read more

properly. Must have known that this was the case as when he left, the door was slightly open instead of closed and it would get stuck. He knew this and didn’t bother fixing it. Got multiple separate texts asking me to pay quickly. Payment was a complete ripoff for a dodgy job. I paid it within 2 hours as I was out at the time. I asked for an invoice and it took 3 days to get an invoice. When I got the invoice my name was misspelled. I told them about the door that needed to be fixed and he said that he would get the guy to come and fix it. I texted multiple times after that and no response. Absolutely dodgy. Stay far away from this company!

Matt M.
Matt M.
 

Never showed up – Never showed up after saying 7 times they were 30 mins away

hazelle g.
hazelle g.
 

Excellent service – These guys came out and fixed my glass within 3 hrs. Excellent service, great prices and new safety glass in my living room!

Carla G.
Carla G.
 

Be prepared to be ignored – Replaced glass but started leaking. Made an appointment to fix and took a day off and they never showed and refuse to respond. Disrespectful, no drop sheets, unprofessional. Stay away at all cost.

Ali
Ali
 

This guy is a dude – He made a appointment and didn't even show up? I even messaged he and called him and he just didn't answer or reply.. Don't waste your time use another company

David
DavidNSW2 posts
 

Don't waste your time – They just didn't turn up for my 87 yr old mother sitting in a completely empty house waiting for them. They answered her "where are u" call once to say they were on their way but then never answered her calls again. I called for her and they answered str8 away, I asked them to either turn up or call her and let her know they weren't coming .. they… Read more

did neither.

After reading the reviews of others where they did turn up, I am now glad they didn't, my mother dodged a bullet.

Useless scum .. seriously don't waste ur time

SonH
SonHNSW2 posts
 

Terrible! – SHONKY COMPANY - DO NOT USE Deserves no stars! Replaced a panel of glass, cut too small so now I have an area where water will get in along one whole edge of window. Promised to come back & fix but no show on 2 occasions. Raymond blocks & ignores your phone calls. Leave whatever you need fixing before using this company as it will end up worse then what it was to begin with!!!

Jason Sullivan
Jason SullivanNSW
 

Dodgy Company – After getting [Name Removed] and Crystal Glass Services to replace a piece of glass after taking three goes to do this they left a crack in the replaced glass. After contacting [Name Removed] and him saying they will fix it he ignores my calls. Please do not use this company.

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