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I've never heard of DiskInternals or their Video Recovery program, but they definitely deliver what's promised!
Ok- back story first. I think this is important for anyone who's in a similar situation to me and desperate to get their data back! It clearly defines the fault I had, and whether you think you need to go to a data recovery specialist and pay $500+ for their services, when you may not need to.
I have a large collection of movies (DVD and Blurray) backed up onto a hard drive, nearly all of them in the MKV format. The drive itself is a WD Red 3TB NAS drive. Has served me well for 8 years.
In the process of backing up that hard drive, I've someh...ow corrupted the drive contents (maybe I didn't let it shut down properly or something prior to disconnecting the drive? I'm still not sure what I did). The physical drive itself doesn't have any hardware faults. It hasn't been dropped, or exposed to water etc. and doesn't make any weird noises. Runs quietly as expected. But the file system has disappeared completely. Bios and Windows 10 can see the drive, but I can't see any of the files in it when I click on it. And this is the crucial part in choosing to try this software in my opinion. If the computer can't see the drive, or its got an obvious physical problem with the hardware inside, your only option is to take it to a data recovery specialist and pay whatever they are charging. I actually got to this point and was nearly ready to hand over the drive even with a quote that came back saying "at least $500, depending on how much work is required to get the data off the drive", a ridiculously open ended quote- but I really wanted the data back, and I guess these companies know the desperation of their clients.
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