Dux Prodigy 4

Bought a new dux hot water system through bunnings to replace my 17yo system. They came to replace it in a timely manner considering i booked it on the weekend. Really happy with Dux service repair and great communication too throughout the period. Highly recommend their product line ! Loving my warm showers now :)

Our house was built in 2003 and came with a Dux 135L 3 star hot water system. After 17 years it started leaking so replaced it with an identical but more efficient 4 star system last year in 2020. Was happy to go with a Dux again due to many years of uninterrupted service from the original system. Fast forward a year into 2021 and no issues with the new 4 star system. As a bonus, our gas usage has actually gone down over the last year.

This hot water system is amazing. Ever since we have installed it at our property we have never run out of hot water. I love it. I highly recommend it.

Dux and Bunnings were Extremely helpful and arranged a Saturday installation. I replaced the old Dux with a bigger one, Happy knowing it will last for many years to come.

Bought the Dux Prodigy from Bunnings.The installer from Dux was very efficient cleaned up afterwards and I now have unlimited hot water .So nice bit bigger than my last system took away the old one also.Bunnings and Dux very easy to deal with and very knowledgeable. No problems at all with flowing hot water

Bought this unit to replace my old Dux water storage unit at Bunnings and had it installed a week later by Cavana Plumbing on 21 May. All good and hassle free. However, I had to chase up the certificate of compliance via Dux, then Bunnings. Why can't Cavana issue compliance certificate on the spot?

This unit replaces previous Long lasting DUX. Larger unit to avoid Hot water Squabbles and I like continuous renewal so no waiting time. Cold to hot water change seems faster.

I bought this Dux hot water unit as replacement for my old one that kept going for years and years with no issues. My excellent experience with my previous Dux hot water unit was a major factor to buy this new unit. Not to forgot the affordability, friendly and fast customer service. 5 stars in every aspect.

Since moving into our new house in 2014, the pilot light on our hot water service goes out constantly for weeks at a time before coming right for a while. I have had to relight it 6 times in 3 days in this latest bout of malfunction. The Dux service people replaced the thermocouple (at our cost) in 2016 and while there was some temporary reprieve from the issue, it has returned periodically ever since. It is beyond frustrating, especially given the additional repair cost already incurred that never fixed it properly. I expect a hot water service to stay on !

The unit performs flawlessly within our household. The installation was on time and prompt and the unit worked perfectly from installation. It was competitively priced with similar dimensions to the unit it replaced.

We recently had a HWS broken after 10 years of service. I was looking for a gas unit and I saw there were quite a few that were in the market. I choose Dux because I know they are trustworthy, have great customer service, value for money, suited my pocket and the ease of going to our nearest Bunnings to pick this Unit up. Its a big plus.

I love the unit and I would highly recommend it.

Our old HWS died and we ordered a replacement from Bunnings. We were then surprised when Dux contacted us to check the new one wasn't because we had issues with another Dux HWS they had installed the previous year. (A previous renovation meant we have 2 HWS units).
Both units are working well (which is why we went with Dux again the second time) - We even had the same installer!

It was installed well. The installer was friendly and helpful. They were on time and called before arriving. The hot water was wonderful and heated quickly. The unit was ver efficient.

We have got it form Bunnings. Installation was very professional and very customer friendly with no surprise in quality or bottom line price
we have got hot water with no dramas so far even when 2 people take shower at the same time

Question: AM I HAPPY?
Answer: VERY HAPPY!
I was amazed how professional, organised and swiftly everything was handled.
I phoned Bunning’s and the DUX customer service teams in the very early hours of the day when I discovered my old hot water unit had ceased. They arranged the delivery and installation of the DUX hot water unit with the plumber at an agreed time. I had a new DUX hot water system up and running in 24 hours.