Love my DC31 – Bought about 7 years ago, battery was failing, bought new 3000mAh 6 cell from China via eBay for $33. Now it is just like new, battery has not run out after a good workout. Show details
Another Dyson disappointment!!! – The DC31 hand held machine looked hi tech and worked well when new - on our polished wooden floors. However, after about a year or so it stopped. Dyson advised new battery ($80), which did not help. Connecting cord was OK - I had it checkd. Dyson advised to buy a new machine - they stopped selling/servicing D31. Most disappointed - will never again get a Dyson product - quick at selling, but unsatisfactory after sales care!!’ Show details · 1
Ok Except for batteries – It works nicely when it works. I've failed several batteries, some after only a few cycles and the filter needs frequent cleaning when using it with finer dust. I like to use it on my library shelves and around my office with the long extension; it saves a lot of bending. Show details
Alright until now – I bought this quite a while ago to replace my other handheld. Since then the battery life is absolutely terrible. While using it for at least 30 seconds the battery just dies and needs to be recharged. Contacted dyson and they don't have any replaceable batteries. The waste part at the back keeps on falling off the main component. Time to purchase a new one Show details
Terrible, terrible, terrible – Like everyone else here, my DC31 has died. I have used it maybe once every couple of months for the last 3 years since I have owned it. Spoke to Dyson who offered me a new battery for $76. I think that's excessive. This thing was expensive and should last longer than that. They even acknowledged there were known issues with the DC31. What a poor… Read more
service model - so sick of getting shafted by these companies. You buy their products in good faith and when something goes wrong they just want more of your money. It's disgraceful really.
Hi Hamish, There is not currently a known fault or issue… Read more (+1 reply)
It's not IF it will breakdown but WHEN – Decided to splurge and buy the DC31 instead of another cheaper brand. What a mistake! Buy a cheaper one and save your money! It stopped working within a month of purchase and went in for repair after a lady on their customer service line went over all the possible causes for it not working - there are a lot of possible issues it seems. The… Read more
warranty procedure was long and painful, we were without the item for months chasing them up. It came back repaired not replaced, it now it works intermittently when it feels like it and only for 5 seconds before shutting off. After an hour or so it may feel like another 5 second burst of sucking or it may not. We talked to customer service and were asked to again submit it for repair, this time we have given up, we don't have time to lodge it again - it's clearly a piece of rubbish.
My husbands employer bought two for the office at the same time as us and both have stopped working within 3 months. After repair they have the same issue as ours only worse, they cut our after less than 5 seconds!
Look at these reviews Dyson, how can you sell this product to people knowing you are robbing them blind. Ironically you are robbing yourself, we bought this thinking we'd love it and want to buy a big Dyson for the carpets to - Dyson lost themselves a sale there after our experience with the DC31.
Extremely Disappointed – I have 2 Dyson vacuums (upright plus handheld) and neither of them work. My DC31 is 4 years old and has been lightly used (typically a single 3 minute session each fortnight). Dyson's service centre has assessed the DC31 and just advised me that it has multiple defects. Among other issues, both the battery and charger need replacement. The experience of Dyson's "customer care" has also been off-putting. I'm stunned.
I Love it – Great vacuum. I sweep every day the hard floor areas and them vacuum the mess, so quick. Battery last a couple of weeks just doing quick pickups of mess, esp hair on bathroom floor. battery lasts 6 min cleaning the car but even though i have a 4 wheel drive I can do it in 6 min. Knowing it only lasts 6 min means I move fast which is fine knowing I… Read more · 1
am spending such a little time Vacuming. I have a 3 & 4 yr old so plenty of crumb in the back seat too.
Poor Battery life, – Great suction for a handheld & very convenient but lucky to get 2 minutes use per charge. After a year with minimal use the battery packed it in completely. Dyson service provided over the phone diagnosis & provided a new charger with no result. An expensive vacuum that now doesn't work at all, it now gathers dust. Good suction Expensive, poor warranty backup. Won't purchase another dyson. We have a virtually brand new one that does't work.
Hi there, I am sorry to hear about this and the charger… Read more
It's excellent – It does a great job cleaning the floor, car, carpet and hard floors. I haven't had trouble with the battery time. I use half on full power and half on standard power. The filter is easy to clean and it has been reliable over the last three years. Just now, I've noticed the motorised brush not working but that has been the only problem in the last… Read more · 1
five years. This gadget has certainly saved me a lot of time. Very good suction Motorised brush bar broke after three years
The best hand held Vacuum cleaner – I love this machine it's always on charge and works really well in the kitchen great on stairs and for the car great power would love the longer attachment so I didn't have to bend as much it's perfect for carpet and floorboards . The attachments get in to all the nooks between the seats in your car too. Design and they have the best customer… Read more
service people working for them The battery life is a bit short however l purchased a second battery so there never is a problem
Small but oh-so-mighty! – Could not recommend this little handheld vacuum cleaner highly enough. It is seriously small and handy but has an excellent suction - what you'd expect of a Dyson. We use it on our carpets and it vacuums everything out really well. We have a large Dyson as well and use this heaps more than our large Dyson. Battery life is excellent also. Excellent suction, small and handy. Good battery life.
Run out of time – This hand-held vacuum cleaner boldly states that it can be used to vacuum your car. Well, it can't. Not in one session. You see its battery runs flat after exactly six minutes. So don't expect to cover the whole interior of the car and the boot as well. Just get what you can done in that six minutes,then wait an interminable three and a half hours… Read more
for it to recharge. Tried to circumvent this problem by buying a second battery. However, batteries are incredibly difficult to remove and refit. Also, batteries can only be recharged while fitted to the vacuum cleaner.
The battery for my drill lasts longer, recharges in half the time and recharges whilst it is not fitted to the drill. So I can recharge one battery whilst using another. Useful in the house for little jobs. Can get into all those little crevices in the car. Good pickup. Batteries runs flat very quickly and takes a long time to recharge.
Hi there, Sorry to hear you aren't happy with your… Read more
Find out how Dyson DC31 Standard compares to other Handheld Vacuum Cleaners
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Good – Overall, this is a nifty little vacuum that is very handy for those quick jobs when its too much of a pain to get out the big vac. I use it almost every day and wouldn't be without it now. This vac keeps up its suction right until it runs out of charge. It looks space age, which encourages the kids to use it too! I like how you can see what is… Read more
being sucked up, so you know when it needs to be emptied. Sometimes when getting into awkward spots bits fall out again when you hold it at an unusual angle. Also as gross as it is, I use it to vacuum up flies. My dad calls it "the fly blender". I think the flies maybe able to escape. Best to empty it straight away. I would also like some warning that the battery is nearly flat.
I love my Dyson! – Very handy for quick little clean-ups. Quick and easy to grab from the cupboard and do a quick spot clean before the visitors arrive, or after the grand-kids have gone home. Good power and suction. Does go flat quickly but then I only need it for quick little jobs. Saves dragging out the bigger vacuum cleaner for those quick tidy-ups. Love it! Light, easy to use, great suction. Short battery life - but you soon get used to that.
Great love Dyson – Great product sucks up everything super better than any hand held vacum I have had fully recommend the outlay as idysons last for many many years. Super suction, easy emptying
Best ever hand held vac!! – I love my dyson!!! I've got the upright vac & it's fantastic - I knew it would be good but it's not good it's fantastic!! It's light, powerful, easy to use & can get into tight areas. Still sucks as strongly now as when I got it! Everything - it's the best hand held vac I've ever had It's expensive - dyson vac's are
Powerful and easy to handle, perfect for those crumbs on the carpet – For years I have struggled with cordless vacuum cleaners, awkward to handle and lacking suction power. The Dyson DC31 is in another category, it is a pleasure to handle, easy to empty and get the job done to clean my carpet. Pity that the battery life between recharges is not great, otherwise I would have give it the 5th star! Light and powerful A little short on battery life
My DC31 compliments my floor cleaning life. I already love my DC08 but I enjoy the ease of use – No regrets in buying my DC31. It is always great to use as I know it will do the job at hand,, as long as it is not too big. It is perfect for those quick jobs to spruce up to house. I like it best for cleaning our mattress as my wife suffers from asthma, so I know it does a an excellent job. Ease of use, reliability and Dyson suction power. Need to be mindful of battery life when using it. Show reply
fantastic, excellent handheld vac – Fantastic. We recently got ourselves a robotic vacuum, and use the dyson handheld for everything the robot can't get to. Also find it brilliant for the car, staircase and anytime you just want to vacuum something but don't want to get out a big vacuum: filters and grills, computer, furniture, window sills, etc. Between this and the robot… Read more
vacuum, it's the ultimate in convenience in cleaning. decent suction, the accessory kit is excellent. comfortable to hold. wish it had longer battery life just for the car.
Best present ever – I got one of these for my Birthday last year, best present I have ever received. I use it for everything, cleaning the car, sucking up pet fur etc. Still sucking strong 12 months on! Reliable, good suction, good battery life, easy to empty
Perfect hand held – So glad I bought this, powerful,great suction, much better than my last 2 purchases from Breville! Highly recommended, if you are looking for a hand held, the Dyson range is the one to go for. efficient and powerful expensive than others
Find out how Dyson DC31 Standard compares to other Handheld Vacuum Cleaners
Know better, choose better.
Excellent – Compared to other brands on the market, this actually does what it states. It is quite suprising the amount of dirt it sucks up, i was worried 10 minutes battery life would not be enough, but it is adequate for all those small jobs around the house. If you can afford the extra amount for the motorhead will definately recommended getting that one… Read more
if you have carpeted floors. Great handy device with consistent constant suction, the motorhead works extremely well on carpet, handy to spot clean all areas, and picks up long hair in bathroom, plus easy to use on the staircases too.
Excellent – We upgraded to this after a little Hoover handheld vacuum and the difference is amazing. Yes, you do pay quite a lot more for the Dyson but it is worth it. We got it when we bought a new car as we wanted to keep it nice looking and I use it for loads more than I was expecting to. Great for furniture, getting dust out of curtains, cobwebs,… Read more
getting into little areas that are a pain to try and get with a big vacuum...the list goes on and on. Great product. Works shockingly well! Doesn't lose power gradually on battery mode. Has dual power so if your cleaning a dirty car you don't have to try and get it done quickly. Very quick recharge. Easy to empty and clean.
Excellent – Did a lot of research and looked at several other makes and models before I purchased the DC31, despite the extra price tag it was a no brainer. If you can go the extra money do it, you will not be sorry. A well balanced unit with excellent sucking power even on low, easy to empty, looks good, overall a very Tec smart hand held that performs in line with what the manufacturer claims. Only the price
Excellent – My family think i have OCD once i am in pocession of this item, I LOVE IT, can't recommend it enough. Make sure you keep an eye on the internal filter, you will be suprised just how much FINE particles it picks up and store there, a quick rinse in cold water, 24 hours or so to dry and away you go again. Everything - Ease of use, the power, the… Read more
endless cleaning attachments, love seeing the dusk and dirt this tiny little product pulls from carpets, curtains and the all favourite toddler trashed couch! I did have an issue with the on trigger, but Dyson Customer Service resolved with no issues.
Excellent – I would recommend this DC31 (with motor head) for anyone with pets and/or young children. It's easy to use and faster than getting out and setting up the big room vacuum. It is also a lot quieter than our last hand-held vacuum, which was a cheap one. We liked the idea of a bagless hand held vacuum with a powerful motor and although we weren't… Read more
particularly looking for a rotating brush head, it's perfect for dog hair and bird feathers/down. It's lightweight and you don't need to keep going over the same spot like some cheaper vacuums. It keeps it's suction up until the battery dies. The price - it was double the price of the cheaper models, but you get what you pay for - quality.
Good – Nice & small, compact with really good suction that last 10 min. It can vacume just about anything really well. I mainly use it for the car, so 10 min is fime & inside looks as good as new. Light Excellent suction Easy to clean, empty & take apart Only lasts for 10 min fully charged but this is pretty good considering what you get.
Excellent – I purchased the Motorhead version over a year ago. I use this vacuum at least a couple times a week between sessions with my large corded Dyson. Cordless is a great advantage as you will find the portability a real plus. The big advantage the DC31 has over other cordless vacuums - suction, lots of it !!! The clear dust canister is great… Read more
for checking for those items accidently vacuumed too.
I purchased mine on sale at a large retailer - a significant saving that made it much more affordable. Motorhead is great for cleaning textile upholstery - I use it frequently for the car.
Charge is sufficient for small tasks around the house.
It's great for when you do not want to drag out the "big" vacuum. I wish the nozzle had a thinner extension to get into every "nook and cranny".
The body width prevents you getting into tight spots.
Excellent – I can't believe we survived without it before. Well worth the extra expense. A must if you have an indoor pet. This is a great handheld unit. The motorhead is simply fantastic for pet hair on the lounge. The battery lasts quite well compared to others too. The price. It is significantly more than other handhelds but definitely worth the extra money
Excellent – Excellent suction coupled with great portability finds me completely satisfied! Am now planning on getting myself a Dyson Stowaway for the rest of the house! This is an awesome little unit! Is more effective than our normal vacuum cleaner on all surfaces - cars, carpets, even the dog!
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Hi there, I am sorry to hear you are having trouble with… Read more