Englaon LED27M80 (27″)

Unprofessional Customer Service. can't comment on TV yet as unable to watch it after nearly 1 month – Very disappointed with the 27" TV that I ordered on the 03/06/23 as a present for my Birthday. It arrived quickly, but on set up it stalled on the setup screen and would not budge. There were also LED lights shining up on the screen from the left hand bottom. Rang and was told to return it, as whatever else had happened it should not have the… Read more

lights showing on the screen. followed the email and returned in the original packaging and included all the accessories as was instructed in asterix at the bottom of the email. I was promised a brand new TV to be sent out immediately on arrival of the returned faulty TV. Two weeks later no new TV has turned up. Rang to query and told a replacement new TV will be sent straight away. Replacement TV did arrive in a few days, however the box only contained a TV and a remote. So still unable to view my b/day present. Rang straight away, told accessories will be posted out immediately, to their credit they were and arrived in two days and guess what? NO 240v CABLE IN THE PACKAGE. Sooo over this and so unprofessional of Englaon. Rang again and told will send out straight away. Hmmm we will see. Certainly would have expected better service from Englaon, not even an offer of any sort of compensation for the shoddy treatment I have received, when i purchased a $650 Television that I have not even been able to see or hear. Was going to purchase the 12V soundbar next, but goodness knows If I am game enough to try.