Epson EcoTank ET-M2170

Unfortunately these printers fail – Purchased this printer as it seemed a very good option. Used it for about 18 months and then it developed a fault where it considered the paper drawer was open. It wasn't and after some discussion with tech support at Epson they told me the printer would have to go away for service. This starts an expensive chain so I requested service close to… Read more

where I lived (Port Macquarie). I was advised to take it to a private address in the country, outside of town, because that was where I would find their registered repairer. I called them and found that there would be a $100 fee up front plus the costs of the repair which would likely include some parts. Perhaps another $100 and a wait of up to 4 weeks. It was unfortunate that my printer was "out of warranty". So I went and purchased a brother mono laser for about $139. So I have a new mono printer and I am not suffering weeks of delays trying to get the Epson going. The Brother, incidentally, connected up wirelessly with virtually no input from me. Very quick.

I think buying Epson is just too expensive. The printer cost about $390 and I assumed a good life from it. 18 months is nothiong so I would not take the risk again.