I had problems from the start with printing on the wifi. The print quality was rubbish guzzled ink the just wouldn't print despite numerous head cleans finally had enough and chucked it in the bin to be honest this was the worst printer I ever had the misfortune to buy and will never look at Epson again Im pretty sure half the time it said cartridges needed changing they didn't as it was hardly used
Terrible printer sold at the price of a good quality unit
Consistently troublesome, unable to print regularly, highly consumptive of ink, mainly for head cleaning even when the ink cartridges are brand new. I have never had a poorer quality printer.
Worst printer I've ever owned
Constant issues with this unit. Terrible printing, constant error messages and it sucks up ink. I definitely will not purchase an Epson again. I'm very disappointed with them. This printer was touted as one of their best and it's a bulky piece of garbage. Unreliable.
If you want to get super angry regularly, then buy this heavy paper weight labelled as a printer.
This printer has me angry and frustrated so many times, I've lost count. It never likes to connect to any of the 3 computers in this house, 2 ipads and an iphone too Of the rare times it likes to connect, It seems to burn through ink cartridges. If you dare not to pay the insane costs for epson print cartridges, the printer makes you sign off that you bought "un-approved" ink cartridges and may affect your warranty.
I can basically only print with it via plugging in a USB or 1 iPhone in this house that works with it. I will never buy an epson again and I feel sorry for anyone else who has bought this horrible printer.
What a waste.
After about three years of owning it and printing less than 10 documents I finally decided that smashing it into my floor was the best use of this machine. I spent more on ink than I did on the printer because every time I needed to print something I would need to clean the print heads and recalibrate it, wasting ink and paper.. The general process for printing something would take about an hour and a half. I regret smashing it, as it damaged my floor, but I am VERY glad to not have to deal with this product any more.
This printer is the worst. I'd be better off not owning one. I keep thinking it will magically fix itself. Try as I might, I can't fix it. We've tried everything and everything that prints out is still illegible. Worst.
Bought a little over a year ago and moved so did not use for a few months. Since starting it up and replacing inks it will not ever print right again. No matter how many cleanings or new inks. Crap machine and will be going in the bin.
Not great for intermittent use
Great scanning features and software, but have struggled through the 3+ years of owning this printer in terms of reliability & print quality.
Am replacing it with a Laser MFC just based on the poor experience with ink cartridges. Will probably miss the scanning features such as cloud integration to multiple OneDrives, etc.
Good feature set but poor print quality after 1-2 years of intermittent use
Have had this printer for almost 2 years now but the print quality has reduced and is almost unusable now. Have tried constant cleaning of the printer head and replaced ink cartridges with no luck.
- WorkForce WF-3640
- Verified purchase
I've had many printers, and so far this one is the best!
I've owned several of printers in the past - Canon, HP, Brother, and now this EPSON machine. I've had this Epson printer since late 2017, but I continue to be impressed by its reliability. I'm on a Mac, and truthfully the software integration for many printers is woeful on Macs - but the EPSON software works nicely via USB and Wifi. The scanning utility is great - automatic feeder or flatbed, and I love the two-sided printing. I don't use the printer a huge amount, but the ink lasts nicely, and the printheads don't dry out as easily as my previ...ous HP printer. I like the web interface for it, and the remote printing feature. Haven't tried the fax, but that's a neat feature to have for such an affordable machine. Print-head cleaning and print-head alignment is the best I've seen, so clearly a good amount of engineering went into this. Not sure how good more recent models of EPSON printers are, but hopefully they're building on the positives from model. I realise that some people may have issues with their 3640 machine, but I've been very lucky, and I've enjoyed it enough that I've come here specifically to give you my experience. Bad machines ought to receive bad reviews, but I also strongly believe that if something is reliable and efficient, it also needs to be communicated.
Won't buy Epsom again.
Honest opinion. Wasted far too much of my time simply trying to print a letter.
Fully agree with others here, worst printer i've ever had. Constant error msgs, never prints well and ink dries out in days. Expensive to run and not worth repairing. Epsom have made a basic printer way too complicated trying to force you into simply buying more of their ink - regardless of the fact you haven't actually managed to print anything!
Purchased for A$140.00.
Worst printer I've ever owned
I wish I never bought this printer, it's the second one I have bought as I though it was my fault the first one stopped printing properly. You need to change ink when it comes up with ink low warning as it can dry out but If you don't use the printer often it the printer heads dry up and you are continuously clean the heads which uses HEAPS of ink. DON"T buy it! I've even bought the printer cleaning kits with no help of unclogging the heads.
A rip off piece of ....
Bought from officeworks- print quality is 3/10 but then got worse as printer head kept blocking. Spent hours running head cleaning wasting time. My mistake was buying a second one thinking the first was a dud. The re such rubbish i cannot tell you. The Ink is exorbitantly expensive and does not last long. The should not sell this one. As for officeworks bondi junction whom I bought it from - They are morons when it comes to customer service who refer you to Epson who do Zero- Zilch. Im off to buy a competitors printer.
Absolute garbage and terrible customer service
I took the first printer back within 24 hours of buying it as I could not get the cartridges to align properly. I should have left it at that! The next 13 months have been absolute torture as I have wrangled with cartridges that wont work, ink that bleeds out and really crappy print quality. I finally gave up on it and took it back to Officeworks, who ran all the ''usual'' tests on it, told me it was irreparable but out of warranty, and took it off me to recycle. They said I should take it up with Epson. Epson customer service said that I could...take it to an approve repairer (nearest one 300km away) but they would not pay. They said that I should but a new one. I recounted all the trouble I had had with the cartridges and they said that as the printer was 13 months old there would be no offer from them of help. If you buy an Epson printer, prepare to take it back and make sure you do so anyway within 11 months. It WILL make your life miserable.
Rubbish Printer, expensive,ink guzzler.
Worked ok for 1 year then needed constant head cleaning and printed poorly. Paid nearly $400 at Office Works. Won't accept generic cartridges. Never buy Epson again. Guzzled ink to clean heads and did not clean them properly. Only scsn function works.
Purchased in January 2016 for A$400.00.
Piece of junk printer don't buy it, its the biggest waste of money
Print heads need cleaning every time, spent all the ink doing this mostly, waste of time to clean print heads every time prior to using this machine. Epson, never again. Would not recommend this machine at all.
WORST PRINTER EVER
Printer used average once a week for 3 or 4 pages of printing out emails. Mostly text, some graphics. Seemed OK for first year. Mostly text, some graphics. Now constantly needs print head cleaning, at least 3 times each "go". Week later, blank page comes out and have to waste another half hour and lord knows how much ink doing cleaning. Thought maybe needed fresh cartridges so just wasted $106 at Officeworks for another set of cartridges, no different. NEVER BUY EPSON AGAIN.
good for scanning but rubbish for printing
Print quality has been poor pretty much from the first few months of use which to me is unacceptable. Colours are uneven (particularly yellow) and no matter how much you run a print head clean the colours are never right. While the printing is poor the printer does a good job of scanning. Overall a waste of money as the primary purpose of this printer doesn't live up to expectations.
Purchased in January 2017.
Complete waste of money
I have now owned this printer for just on three years. Throughout ownership it has performed very poorly. Specifically, no matter how often the printing heads are cleaned that machine does not print cleanly (leaving multiple blurred lines of print). Second, when scanning a multiple page document the printer always jamms on the second page as it is fed into the printer. Thus today the printer goes to the tip & I will purchase a different brand.
Have had this printer for one month, and has already broken!! I bought it home and it would not connect to the wifi, just kept coming up with error, it then used an entire ink cartridge printer multiple copies of things when I only asked for one copy! Then when I was printing something it took up all the paper in the tray, instead of just one piece of paper and now its very jammed and I can not un-jam it and it will not work at all. I have contacted support but unfortunately they were unhelpful. Am not going to have to go out and buy a new printer.
Purchased in April 2019.
Questions & Answers
I replaced a black cartridge .
But still same sign "please replace cartridge"
How can I solve this problem?
How do I get back to an earlier firmware on a WF-3620 which has been nothing but trouble with spurious error messages since update.
How do I scan multiple pages of a booklet (without breaking it apart) to one PDF file on this machine?
|Multifunction Features||Fax and Scanner||Fax and Scanner|
|Maximum Paper Size||A4||A4|
|Print from Phone||Yes|
|Printing Resolution||4800 x 2400dpi||4800 x 2400dpi|
|Scanning Resolution||1200 x 2400dpi||1200 x 2400dpi|
|Dimensions||308 x 449 x 427 mm||243 x 449 x 417 mm|
|Weight||11.5 kg||9.7 kg|
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