Competent and friendly service
Ash Totham provided a very friendly and efficient service. I've always found Fallons pricing to be on the high side, however the actual workmanship is always of a good standard.
John Ryan was very friendly and had excellent knowledge about air conditioners. He kept me informed of arrival times and conducted himself very professionally. Very mindful of covid 19 procedures.
On time, explained everything that needs to be done. Showed me what he was going to do and showed me all the mould which needed to be cleaned. Great service.
The reviewer stated that an incentive was offered for this review
Lights in cathedral ceiling
Shane Royle and an apprentice (I don’t remember his name) just finished my kitchen light install. My cathedral ceilings made it more difficult on them, but they made sure it was all perfect. Shane’s attention to detail was fantastic; he checked and adjusted the hang of the light several times to ensure it was exactly where I wanted it. He also filled the holes from my old fixtures, which I so appreciate.
John Ryan. good work. nice guy, accomodating. well done. very pleaseant. worked out the best time to do the repairs so it wouldn't interupt my day. said thanks a lot too.
Really awesome service
Josh B from Fallon was able to not only fix our plumbing but answer any and every question I had along the way. His work was efficient, quality, and educational.
John Ryan came to our home to assess both of our air conditioning units. He was very polite and profession and did a great and efficient job. John explained everything well and gave us appropriate recommendations. We were quite happy with his work.
The service provided by the air conditioning technician Fil was very good. He took the time to do a thorough inspection of the air conditioning unit to identify what the problem was and rectify the issue. He also explained in reasonable detail the services and extras, and also made arrangements for a required additional service.
The only slight criticism would be not being provided with an itemised invoice detailing the breakdown of the costs we’ve been charged to date. Whilst Fil did go through the services and applicable costs on his tablet, it’s still not entirely clear what exactly the amount we’ve paid to date (approx. $680) has covered, and what we still will need to pay, without an itemised invoice.
Fallon Solutions Air Conditioning
Our old Air conditioner was old and needed replacing. John Ryan a Fallon Service Technician came to our home and accessed the room space and our old A/C unit. John gave us his professional recommendation of installing a new power efficient A/C unit. Thank you John and Fallon!
Great service from start to finish. Service technician, Alex, was on time, very friendly, very efficient and kept me informed the whole time. Also made some suggestions for future use. Will use them again.
John Ryan attended to service our air con units today before summer hits. John assessed each of the units & clearly explained the several options available, with two needing concerted attention, two others less so. John was friendly, professional & efficient in completing the agreed service work. Very happy with the ease of arranging, timeliness & John's work.
Plumber came out and wanted to charge about $800 to change 8 tap washers(keep existing taps) and another $162 to replace the shower head (provided by us). He wasn't interested in looking at the taps or the shower head before quoting. This quote could have been done over the phone and saved a callout fee and time!!! I told him not today as we didn't realise that something so simple would cost so much. They also try to get customers to sign up for a fee for a 15% discount on future services for that year. This discount is a ploy to attract custom...ers and means nothing to them as they over charge for everything. Good at trying to take money for a job that does not take that long. I feel sorry for elderly people that can't afford much. Also the plumber asked if I would give him an online review before he left. He had given me a quote but no work was agreed to be done. A review for what? I went and cancelled our booking with the Fallon Solutions electrician the next morning.
Excellent Work by Warren
Excellent service - on time and explained everything very thoroughly. Explained all options for the required repairs as well as the Fallon Home Protection plan and its benefits, thanks Warren Batt.
Lighting and fans
Zac is very professional and courteous and we are very happy with the work he has done for us. He was great at suggesting solutions and options without limiting out choices. Highly recommended
- Fallong Solutions Air Conditioning Repairs & Installation
- Verified customer
Serving of air conditioner - Excellent.
Edwin and Dale came out to service our air-conditioner. They were polite, professional and explained everything. Told me about membership, which I elected to join. Really happy with their work.
happy he came
Daniel Hayes came to do an electrical inspection today. I think that we are going to feel alot safer in our house now. Daniel was very professional and very easy in his manner would have him back again.
Home plumbing tidy-up
Jake.M was top of his game in competence and good manners here at Southport. Thanks His willingness to be bothered with mere handyman stuff and irritating little faults that have been annoying us - again thanks.
Washing Machine Repair
Thank you Jason, for your excellent service. Super organized, friendly and professional. Had my machine fixed in a jiffy and got a complimentary clean as well. I have no hesitation in recommending Jason :)
We just had our air cons serviced by John Ryan. I've never seen a Tradie more thorough. Six hours to clean and service three units. They are cleaner and more efficient as when the came out of the box. Highly recommended.
Air Con service - 5 stars
Had John come to service 2 air con units today and would definitely use Fallon again based on my experience today. John was knowledgeable, friendly and helped me understand everything included in the costs. No pressure at all to pay for extra services if I didn't want to. Thank you!
Questions & Answers
I just completed five reviews about work I had done but only the first one seems to be accepted ? I don't know how to upload a Invoice for proof of work ?
Do you install any CCTV and spotlight cameras I bought elsewhere?
Do you install any digital door lock of my choice?
Hi I want to do another review as I had two tradies from here one plumber and one electrician. Site says I have already submitted a review so won't let me do another? Can you help?
Mark D.Fallon Solutions
Hi Jon, I believe Product review only allows for one review per business/customer, which is unfortunate. If you have a Facebook account you can review the other service on there: https://www.facebook.com/pg/FallonSolutionsAu/reviews/
Or, if you have a GMail account you can also review us on Google by searching Fallon Solutions and clicking "Write a Review" on the right hand side.
Hope that helps, I'm sorry I can't help you further with Product Review. Thanks for the message!
Sorry i can't help with your query Jon. i have only used the site once. however I see you have had a response from Fallon so hopefully that helped. JB
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