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Fawcett Group
4.7 from 44 reviews · View Statistics

Reviews

4.7

44 reviews
  • Customer Service
    4.8 (40)
  • Timeliness
    4.7 (39)
  • Job Satisfaction
    4.8 (39)
  • Rates and Fees
    4.6 (40)
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Stacey Nakos

Stacey NakosMetropolitan Adelaide, SA

Highly recommend - the best service !!

published

I needed an emergency electrician today and my usual electrician wasn't available so I was given Fawcett's number. I am so impressed with how quickly they responded and how soon they got the power back up and running. I called Lisa at 5pm and by 6pm they had attended the property and sorted everything out. Andy was fantastic. Such a lovely guy and so helpful and professional. I would highly recommend Fawcett !! I can’t speak more highly of Lisa or Andy. I am absolutely so thrilled with their exceptional service.

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S. Considine

S. Considine Metropolitan Adelaide, SA

Exceptional Service

published

I would like to highly commend the service provided to me today by The Fawcett Group. The plumber (S..) was not only highly efficient in completing the work but he was also extremely responsive to my needs in relation to a medical condition which impacts my use of taps. I cannot speak highly enough about the service, the great quality of the work and the consideration of the staff member. Thank you Fawcett for providing such a seamless service. Kindest Regards S.C

Customer Service
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Incentivised ReviewNo
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lareina y.

lareina y.Metropolitan Adelaide, SA

Quick, professional and thoughtful

published

Alliance sent Fawcett to fix my burst shower head. Arrived in a hour with good communication. The technician helped me with an easier solution to save money. All fixed. Really appreciated

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The reviewer stated that an incentive was offered for this review

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Angata

AngataMetropolitan Adelaide, SA

  • 4 reviews
  • 3 likes

Like a blast from the past

published

We rang Around the Fleurieu Peninsula to find a plumber who could come and replace our toilet which had a broken pan. Every one was too busy to come for weeks.
Someone said, 'Try Fawcett'. We did.
Mandy, who answered the phone was knowledgeable and understood the problem. She said someone could come first thing Tuesday morning.
Great.
Monday, around lunchtime, we got a call saying they had some emergency work on Tuesday morning would we mind waiting until around midday. That is good communication, much better than just turning up late. Thank you.
Another phone call mid morning to say he's half an hour away.
Arrived on time. Did the job well.
All done and cleaned up professionally.
Thank you team.

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Incentivised ReviewNo
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Aris

ArisMetropolitan Adelaide, SA

For all your plumbing needs look no further than The Fawcett Group - The best Team in the South

published

Rang the Fawcett Group after hours for a plumbing emergency and they came out quickly and were very helpful. They were very professional throughout the whole process. So if your ever stuck and needs a plumber in a rush look no further than The Fawcett Group down south.

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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Aris, This is very nice of you. We highly appreciate you feedback and referrals :) Thank you

Excellent

published

Punctual, polite tradesman, phoned when they said he would. Cleared the drains. Communicated what the problem was clearly. Offered good advice regarding other plumbing issues. Would definitely get him back for any other plumbing problems.

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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Thank you Judith, glad we could help & we highly appreciate your review.

Carley

CarleyMetropolitan Adelaide, SA

Quick and friendly service

published

We called Fawcett for our gas plumbing needs. They were friendly over the phone and in person, accomodating to our times we were available, prompt and the bill was well priced. We would call on Fawcett again.

Customer Service
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Fawcett Group
Fawcett G.Fawcett Group

Thank you Carley, We glad we could help.

Daryl

DarylMetropolitan Adelaide, SA

Gas Leak No More...

published

Called Fawcett for help with a Gas Leak. We had Courtney come out and promptly locate the the source of the gas leak. He was on time and communicated thru out the process leaving me with confidence we were being looked after. Gas leak was rectified and we are extremely happy with the service from both Courtney and Fawcett

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Fawcett Group
Fawcett G.Fawcett Group

Thank you Daryl

Alicia B.

Alicia B.Metropolitan Adelaide, SA

Excellent!

published

I called Fawcett plumbing out for an emergency blocked drain at my property. The office staff were great to deal with, plumber showed up on time. Good price and reliable.

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Incentivised ReviewNo
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Dale

DaleMetropolitan Adelaide, SA

Great Company

published

We had luke attend to replace our old hot water unit with new. Luke was a very knowlegable tradesman with good workmanship and explained everything from start to finish, asset to the company. Very happy with the service. Highly reccomend this company.

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Reba

RebaMetropolitan Adelaide, SA

Plumbing Made Easy

published

Fast reliable and reasonably priced, great service no hidden agendas, very polite neat tradesman. Will definitely use this company again and recommend their services to all our friends and family.

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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Hi Reba, we highly appreciate your review and recommendations. Thank you

A1 SERVICE

published

The electrician arrived at the scheduled time. He was friendly and courteous and tidied up after himself after installing a few gpo's. No hassles. Would definitely recommend The Fawcett Group.

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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Hi Margaret, Thank you for your kind review as we always strive to meet and exceed our clients expectations.

Lia J

Lia JMetropolitan Adelaide, SA

Plumbing

published

Fawcett Plumbing were very professional, polite and completed the job quickly and efficiently. They explained what they were doing and made sure the job was completed thoroughly. I would definitely recommend Fawcett Plumbing and will use them again!

Customer Service
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Incentivised ReviewNo
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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Thank you Lia, we highly appreciate your review and recommendation.

Kat

KatMetropolitan Adelaide, SA

It’s all fixed!

published

Jamie came through and fixed our electric oven and stove top that randomly kept tripping the whole house. We also had a faulty light switch in the bathroom that we’re very excited to have had replaced and no longer flickering! Professional and kind!

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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Thank you Kat for your review. Glad to know Jamie fixed your faulty switch, sometimes things like this can be very dangerous.

Excellent experience

published

Excellent service, accurate and fair price.
Called Fawcett Group to check on my gutters and storm water. Mark from Fawcett explained to me the storm water problem and the work needed to fix and the cost involved prior the Job.

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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Thank you Johnny, Highly appreciate your review.

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A 1 plumbing service very happy left my house clean and tidy 100% recommend great price

published

100% use them again On time very knowledgeable on the work they do Left my place clean and tidy and very reasonably priced recommend them to any one needing a hot water replaced

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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Thank you Jarred, happy we could help.

David

DavidMetropolitan Adelaide, SA

Plumbing Repairs

published

Having an older property we have had a few problems with drainage. The crew identified the problem(s) recommended solution, showed what they were doing and why during the work. Very happy with professionalism and quality of work. Thanks Colin and Geordie.

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Fawcett Group
Fawcett G.Fawcett Group

Thank you David for taking the time to leave us a 5 star rating, glad we could help - it's much appreciated!

Efficient, friendly and punctual plumbing service.

published

We have used Fawcett Plumbing on a number of occasions now. Always punctual and professional. We again received this same service today. Sam, was great. Thank you for your friendly and efficient service.

Customer Service
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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Jen, the team here at The Fawcett Group is thrilled to receive such great rating, thank you.

Leigh-Ann

Leigh-AnnMetropolitan Adelaide, SA

Fantastic Service

published

The EntireTeam at The Fawcett Group are courteous, friendly, hard working, prompt and are always ready for any job, whether be it big or small.
I highly recommend giving The Fawcett Group first if you need a job done.

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Fawcett Group
Fawcett G.Fawcett Group

Thank Leigh-Ann
We highly appreciate your review and recommendation.

Vicky H.

Vicky H.Metropolitan Adelaide, SA

Amazing Service

published

This is the second time we have used Fawcett plumbing, and just like the first time they were prompt, efficient, friendly and knowledgeable. Sam was our plumber today, he assessed and quoted the job, and then efficiently fixed up the problem we had. Would definitely recommend Fawcett plumbing.

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1 comment
Fawcett Group
Fawcett G.Fawcett Group

Hello Vicky,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again

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