Finder.com.au

Do not use this service. The provider promotes attractive "rewards" but fails to clearly disclose key eligibility requirements and restrictive terms and conditions upfront, and snatches commission from their Client with hidden T&Cs. I spent considerable time completing the connection process and providing all requested information, only to be… Read more

told later that I was allegedly ineligible for the rewards. The reason given was absurd, misleading, and deceptive: I was required to chat online with a consultant to complete the connection, yet Finder later claimed that doing so breached its terms and conditions. This appears to be an unreasonable interpretation and was never disclosed beforehand.

Had the provider acted transparently, customers could have assessed and confirmed eligibility from the outset, saving significant time and effort. Instead, customers are pushed through a lengthy process, only to have previously undisclosed conditions used to deny the advertised benefits.

Overall, this was a frustrating, misleading experience that raises serious concerns about the rewards programme's transparency. Based on my experience, I strongly caution others against relying on the advertised rewards and recommend reading out terms and conditions carefully (if they ever provide you with any document in advance).

Other customer reviews suggest this is not an isolated issue. Consumers should exercise caution and carefully review all terms and conditions before signing up.

I’ve been using Finder for years & I’ve saved a bunch of money in doing so. It’s basically a ‘Team Effort’ by All the staff at Finder but I’m thinking it fundamentally all started for Finder by Fred Schebesta. I’ve never met Fred .. but I will be meeting him at the upcoming 2027 Finder organised Crypto & Investment & Finance Event at Darling Harbour in Sydney.

I am extremely disappointed with Finder. I signed up for the gift card offer and, when an error occurred, I made contact with Optus for assistance. Despite this, my claim was rejected simply because I had spoken to a representative to resolve the issue rather than AI chat bot. It is incredibly frustrating that asking for help can disqualify a… Read more

customer from an offer they were otherwise eligible for. This experience has left me with the strong impression that Finder is more interested in avoiding the cost of honoring its offers than genuinely helping its customers. I would urge others to be very cautious.

Exceptional website with updated information – Finder.com.au is my go-to site whenever I need updated information on loans.. bank cards/accounts etc.. Just about everything is on there to search and compare. Show reply

They provided Quick help to move to new electricity provider with best offer for now

Don’t bother entering their competitions if you’re from WA as they only have eastern states winners

Experience review over these years using Finders – I am using Finder.com.au, and I couldn't be more impressed with how user-friendly and informative website it is. The registration process was quick, and within minutes, and I am accessing my credit score and detailed report from a while now. What I love most about this site is the clear, easy-to-understand breakdown of my credit report. It… Read more ·  1

explains the factors affecting my score and offers tips for improving it. I also appreciate the frequent updates, so I always know where I stand without any surprises. Additionally, the site provides useful tools, dashboard, details about accounts, score tracking and credit monitoring alerts, which help me stay on top of any changes in my credit status.

I've also been able to easily dispute inaccuracies, thanks to the site's straightforward process. One minor suggestion would be to explore opportunities to further streamline the integration of credit score updates with credit authorities like Experian. It would be helpful to include bidirectional functionality, allowing users to submit requests for credit history corrections directly from the site to Experian.

Overall, Finder.com.au has made managing my credit score much less stressful and more proactive. I highly recommend it to anyone looking to get a clear view of their credit health and improve it over time!

Finder Helped Me Save Money and Invest Smarter! – I’ve used Finder.com for a variety of needs, from comparing utilities to saving money on bills, and even for investing in cryptocurrency—and I couldn’t be happier with the results! The comparison tool is incredibly easy to use and allowed me to quickly find the best rates, helping me save on my monthly bills and loans. On the investment side,… Read more ·  1

Finder provided me with clear, comprehensive information about different crypto and share trading platforms, making it easy to get started with confidence.

One of the standout features of Finder is the wealth of knowledge articles available. Whether I’m looking for advice on savings or diving into crypto investing, the resources are always top-notch and easy to understand.

Not to mention, their customer service is fantastic—quick to respond and very helpful. The rates for services they recommend are competitive, and the whole platform feels tailored to make financial decisions easier and smarter. I highly recommend Finder to anyone looking to save money and make better financial choices!

Boosting Financial Confidence – Finder.com.au is an invaluable resource for managing financial wellbeing. It provides a comprehensive platform to compare a wide range of financial products, including loans, insurance, and credit cards, helping users make informed decisions and potentially save money. One of the standout features is its ability to keep users updated on their… Read more ·  1

credit scores, which enhances financial confidence and awareness. This feature is particularly beneficial as it allows individuals to monitor their financial health regularly and make proactive adjustments if necessary.

In addition to credit score monitoring, Finder offers several benefits to users. It provides access to a broad-based comparison service, ensuring consumers have the information needed to understand various financial products and services. The platform is user-friendly, allowing easy navigation and comparison without requiring personal details like phone numbers or emails. Furthermore, Finder's transparency about how they make money and their commitment to editorial independence adds to their credibility and trustworthiness.

Overall, Finder.com.au is a powerful tool for anyone looking to enhance their financial literacy and make smarter financial choices.

The offerings are real with good incentives. Had a moment to discuss a concern with FINDER staff named "May". Good chat conversation with clarity, she identified my error when applying for a product. Due to circumstances I was given consideration for a fair outcome. Well done to FINDER and the Team.

Great offers always. The customer service is fantastic. I raised an enquiry about missing reward credits and it was resolved within 5 hours which is rare these days. Show reply

Customer service is excellent. They responded promptly and escalated my issue very quickly. The whole process was smooth and efficient. I'm very happy with the support I received. Thank you!

Legit? I signed up to optus through finder and have a 'pending' reward for over 4 weeks. I emailed them 2 weeks ago and haven't heard anything! Do not believe the gift card promo!

Would give lower but that is not an option. Nothing worked on the site, the bot couldn't help, linking me to a real person didn't work. It seemed that this site is owned an run by the dishonest company Youi who wanted 12 months payment for 11months coverage

I had accidentally signed up for utilities and asked them to cancel it for me. I didnt even get to finish and the Filipino lady sounded annoyed and hung up. Very rude when they realise they're not getting money from me.

Initially had issues with rewards showing ineligibility but contacted the customer support and had to provide proofs etc to validate the claim. I think this should have been automated.

Excellent service and attention to detail, May helped me with my concerns so efficiently and kept me well updated along the way, the service Finder provides is great for everyday Australians, there was a bug with my initial reward issuance and May helped me resolve it extremely quickly, after my issue had been resolved, another system error… Read more ·  1

occurred resulting in another reward being issued, of which, I was able to keep!! Cannot recommend finder enough to others and will actively praise their comparison and rewards system with my friends and family. Keep it up!

I had signed up for a Finder deal for the first time and there were technical issues with the reward disappearing from my dashboard. The second issue I experienced was having the reward rejected, even though I met all Terms and Conditions. Issues happen. The importance is how quickly they get resolved. Taylor (from Public Relations) and Anndy… Read more ·  1

(from Customer Care) both times were proactive and transparent in their communications. They were prompt in escalation, and resolving the issue to a satisfactory outcome. Despite the issues experienced, the customer service I received to resolve both issues exceeded my expectations. I will continue to use Finder and recommend Finder to my family and friends.

This was my first time asking for help to the online Finder Team, as I couldn't find something I was looking for. May I say, what a pleasure it is to deal with them, as they're very caring, helpful & friendly. I appreciate people in companies like this, in making a member's inquiry that much easier to deal with & no stress - Thank You :) Show 2 replies

Using finder is the way to go if you need to compare NBN plans. I am really pleased with my experience with them and my order and gift card is the best deal I have come across. Their customer service is also wonderful, fast and query was answered immediately. Thankyou Finder Show reply

I have been using Finder to get the best deals for my home internet, electricity and gas for the past 4-5 years. Finder never fails to find me the best deals. There were times when the previous provider counter offered the deals so I remained with them but Finder is fine with that. They would then call me 12 months later to offer more deals. Show reply

Bad experience with CS, even it takes me a week or so to solve the issue as the support team welling to pass everything on your shoulder to make their life easier. I’m not recommending at all