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A few teething problems, but works now. F&P Customer service is ridiculously bad.
Too bad if you need to contact F&P – there customer service is ridiculously bad. My unit, brand new, and either this model doesn’t clean properly or they have sent me a faulty unit or there is some other problem - trying to determine it was hard. When I asked their CS why the arm rattles, they said they will send out a technician (they pay for it, $400) guess what the lovely technician said – it is meant to rattle. $400 is what F&P paid due to their CS incompetence. Although there was another problem not listed in the manual, and that was how ...to reset a program after stopping midway. ( you have to press the Delay button until it beep/clicks twice). Also the cutlery basket is a tight a mesh but things still can fall through like pointy end of a splayed or a kebab prong so you have to be careful about those. So after initial teething problems were sorted, very happy with it, works brilliantly. Only once it stopped cleaning properly, and when I checked the arm, the arm was blocked on one side, which explained it -it was pretty easy to clean, just with a brush over the top. Also this model has a different filter from my old one and it’s much easier to maintain, I don’t have to clean the big disk. I could not live without my dish drawer. On this model, they have found extra height within the unit, but they give the total height at the top of the protruding front part, which sticks up 2cm from the body (worst idea F&P have had,) so at first I thought it was 2cm less than what they say their height is, but actually they have found an extra 2cm within the body, so now, all my large 'man' size dinner plates fit, which is good. so the height was misleading, but I guess they do that so buyers know it does have the extra height inside. Btw, on my last Tall model CS told me there was a problem from the hose placement which is why I would have to pay the Tamworth Technician ( NorthApp Appliance Repairs) $1060 to fix (on a $1100 unit). They basically stole my unit (all it needed was a new motor for $80, because the arm was continuosly hitting the filter, and F&P CS, blindly agreed to NorthApp demands, so they are both thieves. For this reason I do not recommend them. No comment from F&P about the theft. Honestly, how business's could not give a dam about their reputation like this is beyond comprehension. We have the internet now, everything is transparent.
Purchased in August 2020.
Seemless and Sleek
Initial thought was that it doesnt dry properly. Thats because the user didnt remove the tape covering the vent holes on the side of the drawer. Hehe
As I've read before this dishwasher is super quiet. It cleans the dishes perfectly and dries them just as it should.
Installation was also super easy.
Well done Fisher & paykel
Purchased in July 2019 at Harvey Norman.
Perfect dishwasher for 2 people
I absolutely love this dishwasher. Its so quiet that I can't tell that it is on unti I place my ear against the door! And it cleans dishes so well to. The single drawer is just the perfect size for my husband and I. At last we can wash dishes each night rather than having to wait a few days for a full load (yuck!!)
Find out how Fisher & Paykel Single DishDrawer Tall compares to other DishDrawer Dishwashers
Know better, choose better.
Wouldn't buy any other type
I have owned several Dish Drawers now - put them in several properties including work venues and have never had any problems with them. I love their ergonomics - it is so much easier than a front loader and takes up much less space. You don't use them / load them the same way as a front loader so there is a very small learning curve (so guests don't load it) but I find them fantastic.
I know people who bought a very early model and had problems with the seals - but I repeat, I have never had ANY problems with them.
1 note and only a ver...y small one - I only buy the top drawer single now - I don't like having a bottom drawer (it is awkward having it under the main one) and a single drawer is plenty big enough for an active family of 4-5. If you really need more than one, you can always put 2 top drawers side by side and leave the space under as pot drawers.
Great. Love it.
My F&P dishdrawer is 2 1/2 years old. It cleans really well - I have swapped out of Finish and only use the Morning Fresh gel or Liquid caps and am really pleased with the results. I highly recommend you swap out if you're still using Finish. If you decide to give the gel a try be careful to only 1/2 fill the detergent container otherwise it won't wash properly. My F&P is really convenient - being able to run the drawers separately leaves less likelihood of unwashed dishes sitting on the kitchen top. I have a small apartment and the kitchen is ...very visible so I like to try & keep it tidy. The F&P has been reliable with the exception of two times when he computer seemed to get confused and I couldn't turn one of the drawers on. The problem was easily solved by switching it off at the power which seemed to reset the computer and everything was fine. The dishwasher is quiet enough to run at night, which is a relief because I always need to run it after dinner. Lately I've been getting some residue (quite typical of every dishwasher I've had previously) in the tops of upturned mugs, etc. so are looking for hints as to how to clean it out as I suspect that's what's causing the problem. I am very happy and most likely would buy another F&P dish drawer if I were renovating again.
- Single DishDrawer Tall DD60STI7
Fisher & Paykel ripped me off $1000
I am furious with F&P. My F&P dishdraw broke down after 3 years - repairer said $950 to fix - too expensive to fix AND it cost $94 just to tell me that quote, and he did not bother with a written quote either, even though I asked for one several times PLUS he kept unit. – “Northapp Appliance Repairs Tamworth” (it most likely just needed a new Rotor, the dishonesty amongst business is absolutely disgraceful)
BUT I was later told by F&P - you have to run the hose higher than the unit then the exit end has to be lower than the unit , and that,...that is why it broke after only 3 yrs.(still don't believe them, just needed a new rotor, as the arm was hitting the filter) F&P ‘sided’ with northapp appliances, without determining for themselves, and getting all the facts, they blindly went along with this idiot Bret from Gunnedah H&M refrigeration/northapp Tamworth. - costing me basically $3000. I have used a different F&P model in the past - had no problems, so I really do recommend these F&P dishdraws, they save me hours and hours of washing up time, and I run mine at least 3 times every day, basically they are brilliant. oh, and serviceman will charge $250 to unblock, but is super easy to do yourself see https://www.youtube.com/watch?v=YYAZ_7OU5uo I also inserted a small brush into the channel -in-between the centre and where the filter goes, to make sure it is not blocked
Very happy with my choice, single tall dishwasher
I live alone in average size unit. Chose the single drawer deep F&P Dishwasher and am very happy with it. I had it integrated so sits nicely under the bench behind the cupboard door. I have been using the dishwasher for about 3 months. It is super quiet, can't always tell if it is finished it is so quiet. I do a quick rinse prior to putting dishes in dw but have tried not rinsing and the result is the same. No water stains or dirt on dishes at finish of wash. Would fully recommend the model of Fisher & Paykel dishwasher I chose.
Questions & Answers
Cant tell if it's working or not? Makes no noise except a fee beeps at the start when I close the door (which seems right) but then after a while I hear 3 short beeps and one long beep. Then that repeats. No idea what's happening, help?
You have activated pause mode. Read the quick start guide (link below); assuming your model is DD60STI9. Otherwise you can find your manual on their website. Since you posted 8 months ago, I gather you have probably solved the problem by now anyway.
New home and no instructions, how can
you tell when a cycle has finished?
If you find the door is hard to open, the cycle is still going. Don't force it open. When it's finished, the door is pretty easy to open. You can also listen for noise :) (That's what I do sometimes, I put my ear against the door ha ha, towards the end of the cycle it's quite quiet)
My machine keeps switching itself on and I can’t turn it off; the lights are flashing and when I close the door it starts the cycle. 3 short beeps then a long 4th one.
|Category||DishDrawer Dishwashers||DishDrawer Dishwashers||DishDrawer Dishwashers||DishDrawer Dishwashers|
|Features||Child Lock and Eco Mode/Wash||Child Lock and Eco Mode/Wash||Child Lock and Eco Mode/Wash||Child Lock and Eco Mode/Wash|
|Number of Place Settings||7||7||7||7|
|Water Rating||4.5 star(s)||4.5 star(s)||4.5 star(s)||4.5 star(s)|
|Water Consumption||6.9 L/wash||6.9 L/wash||6.9 L/wash||6.9 L/wash|
|Energy Rating||3.5 star(s)||3.5 star(s)||3.5 star(s)||3.5 star(s)|
|Energy Consumption||136 kWh per year||136 kWh per year||136 kWh per year||136 kWh per year|
|Control Panel Position||Top||Front||Front||Front|
|Maximum Noise Level||43 db||43 db||43 db||43 db|
|Number of Programs||15||15||11||11|
|Colour / Finish||Stainless Steel||Stainless Steel||White|
|Dimensions||454 x 599 x 571 mm||478 x 599 x 573 mm||454 x 599 x 573 mm||454 x 599 x 573 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
- MPN: DD60STI9
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