Fox Symes

Friendly but Let down – I was told about fox symes through a family member who was in fox symes to sort his debts and is now in a good place. He earns less than I do and has always been bad with money - so based on his experience I decided to contact foxsymes and was looked after by [Name Removed] - during my sign up and getting all my debts together I was not aware that… Read more

my one of my loans was secured. However [Name Removed] did not tell me that my secured loan was going to be the main problem and advised me to make complaints to afca anyways it was a big ordeal as I decided to keep my car and was aware of it being outside of my agreement. So I had not heard from [Name Removed] for 2 weeks so he got back to me and told me they could no longer help because of my car loan and that I didn’t have enough money to pay all the creditors off? I feel let down as I had trusted all my credit information and felt he had it all under control only to be told in his last email - you should declare bankrupt. As soon as he got back to all my creditors came back to me with back payments from the freeze and the hardship rejections foxsymes left me with a mess to clean up. [Name Removed] also didn’t contact all my creditors as they were still debiting me and I ended up reaching out to another part 9 company and shared everything with them and they were on it immediately. I wish they didn’t give up on me but hopefully this next company will get it done for foxsymes. My experience started positive and promising but a month later turned into abandoned and left with the mess to clean up.

Car Loan – I would like to start with what a great team member you have in your company. I am a customer of Fox Symea & I enquired 1 year ago in regards to a car loan. I had response within 2 hours of my enquiry. I discussed with Fox Symes my situation & circumstances & the outstanding customer service was brilliant. As from my personal point of view I was… Read more

very embarrassed with my financial situation as I did end up taking on a part 9 agreement with a government company Resolvr which has landed me on debt free pathway for long term. It has taken alot of my confidence to be built knowing that paying off debt is not a bad idea it actually is smart for a healthier lifestyle to achieve bigger better things. There were some hoops & hills to jump & climb with the process but Fox Symes has endeavoured to keep supporting me throughout. I have been successful in gaining a car in the end of all the on-going conversations. I am on top of the world. I just wanted to share my experience as a customer that Fox Symes deserves acknowledgement & to be recognised of his professional, positive and enthusiastic personality. Fox Symes will most definitely be recommended to any of my friends/family in the near future. As a company it is pleasing to know that there is support out there for people that are generally needing help or in a situation such as myself. Massive thank you for the outstanding customer service.

Now I can live again – Several months ago I had hit rock bottom due to a severe gambling addiction I had for the past 10 years. I had racked up $70,000 worth of debt across credit cards, personal and payday loans. I had around 10 unsecured debts and was in a deep, dark hole with no one to turn to. I earnt good money but wasted everything over this time. I took it upon… Read more

myself to call Fox Symes to hopefully put an end to my misery, and I can safely say this is one of the best choices I have ever made in my life.

My agent Ankur Pandya took my initial phone call and I spilled my story to him through all the tears and pain. He was absolutely incredible. He told me that there is hope and recommended the part IX debt agreement as a way to turn my situation around. The process took 6 weeks and now I make a simple fortnightly payment which I can afford, also allowing me to save money I earn and rebuild at the same time.

I am now 120 days gamble free and am never looking back. Things happen for a reason and Fox Symes is one of them. There is no temptation for me anymore to gamble or borrow further credit as everything is now controlled and stable after a decade of stress and embarressment, and I can finally enjoy my life again.

You people are a godsend and if you’re struggling with whatever your situation may be, please consider the options offered by this organisation. Sure, they make you their share of profit too with various fees but everything is in black and white for one to see - it will change your life.

Thank you! Ankur and Fox Symes!

This is perfect, and has helped me so much – They are extremely helpful and listen to me , fast to contact if I have any questions. I would not have been able to survive if it hadn't been for them Highly recommend them

Fantastic service very helpful – They helped me get back on track with my debts ,great communication, kind and understanding staff that work with you every step of the way

Good Service – Sim Mayo went out of his way to deal with my debtors and he helped me save a lot of money on my interest. He was in touch with me frequently in regards to my case and delivered a very prompt service. I will highly recommend contacting Fox Symes for any debt concerns. Anthony.

Terrible – I put enquired with these guys, I have full time employment and wanted to consolidate all my loans as I'm getting overwhelmed with what to pay and where to start. I was assured I would be communicated with and kept updated. After giving them access to bank accounts for banks lips they have gone dark on me, not even telling me they can't help. They've just outright ignored me.

Do not make my mistake! – I entered a debt agreement in 2017, and I have paid off the debt in 2020 to Fox Symes. Still, after 2 years I can't apply for any credit card, car finance, phone plan etc. They told me the debt agreement won't effects anything else I just can't apply for another loan during the agreement time which is 5 years. but it's not through and you'll be… Read more

banned from so manythings! They didn't mention it actually is a type of bankruptcy and going to impact my life for god knows how long. Please be aware of what you are going through, Please read the papers properly and don't rely on what you hear over the phone! I paid off my debt to Fox Symes 2 years in advance but that didn't change anything for me and still paying for the mistake that I have done to get their help. that sort of ruined my financial life. Be careful, please !!!

Stay Away! – My husband and I contacted foxsymes after we had difficulties getting on top of debts when our son was born early and had multiple medical issues, my husband hours dropped at works and I wasn’t able to work with our sons needs, we turned to them for help. After going through the process they told us our best option was the informal agreement over… Read more

debt 9 because we weren’t that badly in debt and they could see we have a good track record with paying just bad luck. We thought it was the best option. BOY WERE WE WRONG! The lack communication from the company multiple phone calls, being hanged up on, sent to wrong services, waiting on follow up on information that takes weeks to come and it’s incorrect, at one stage they didn’t even have all the creditors on the agreement notified and took 12 months before WE realised and corrected it. And top it off after 30 months and almost $20g paid we owe almost $14000 more than what we started with. And added 18 months to the plan, all they can say its an ongoing plan and more costs will arise. And the creditors dictate the fees and interest may or may not be frozen or reduced.

What was the point of it! You’re financial advisors said this was our best option and all its done has put us further into debt!

And now that we are investigating it, and taking it further. They are returning calls and giving us information that we asked in 20 minutes, the same information we asked for and took over a month to receive. And finally they have frozen all but 1 of the creditors interest, why couldn’t they done this 30 months ago. But now we have to pay another 14g on top of the original debt to clear our name.

Stay away, dont trust them they will only put you further in debt.

Foxsymes great but are other options to take – Foxsymes were brilliant with helping me consolidate my debt and organise it into one payment. But for any young person I very much advise against following this path. Even after 5 years all creditors still black list you when trying to get a loan, I wish I'd been more informed and just taken a loan out to consolidate all my other debts and not… Read more

have this black mark on my report for 5 years which even when wiped is still causing grief. Foxsymes great but explore other options first

John Perth WA – Nick Smith is absolutely amazing, I was so worried about all my debts and the application but he guided me through my Debt Agreement he was 100% with me all the way, he is dedicated, understanding, patient and very genuine I can't thank him enough, this has changed my life I highly recommend Nick Smith Fox Symes

Fantastic service – I just made an inquiry and the next thing I know I’m amazingly less stressed with $$ in my pocket. The process took two weeks and they made it so easy. Many thanks to David and the team for sorting this out.

Second time I’ve used this service – This is the second time that I have used Fox Symes for a particular need and both times I have gotten the same person dealing with both of my cases. Sim Mayo has been amazing every step of the way, five years ago and today. Fast responses and explaining anything I need. He is always there when I need help. The customer service from him is… Read more

exemplary and I couldn’t offer any more praise. Even making sure I am okay with every step of the process as Well as making sure that I understand everything that is going on. I know that if I ever get stuck in a situation again, I can just contact him and get the upmost discretion, compassion and exemplary service.

Baha Almaali. Very helpful, professional & direct. AAA service – I had the pleasure of dealing with Baha Almaali of Fox Symes & Associates to consolidate my debts & help get my finances back on track. I highly commend Baha for being so helpful, dedicated & prompt. I definitely would recommend Baha & Fox Symes & Associates to anyone.

Best customer service ever AAA+++++ – Thank you to the most helpful person I have spoken to Nicholas I definitely recommend asking for this person he went over and beyond helping me its awesome to know that people out there still care. Thank you

No hassle loan, Brilliant service – As a bankrupt individual, purchasing a car had been a difficult task up until I was recommended to Fox Symes. Tina was absolutely brilliant to deal with from go to wo. I made the initial application on a Sunday afternoon and was driving the vehicle of my choice by Wednesday afternoon. Then entire process was extremely uncomplicated and NOT… Read more

STRESSFUL.

And a bankrupt I expected an unusually high interest rate but I was quite surprised at the rate posted. There was no sneaky hidden cost or clauses.

I highly recommend Tina and the team at Fox symes auto loans.

Cheers guys and gals.

Wonderful service – Raju worked with me and supported me with my concern. He regularly contacted me with updates and was very responsive to my requests. Raju advocated for me with my bank and I was able to achieve a wonderful outcome.

Stress free debt consolidation – Fox Symes have helped me get my finances back on track and taught me to live stress free without credit. My repayments are reasonable and easy to achieve. They did all the work brining it together.

Great Option – Found Fox Symes gave great service, expert advice, and I would recommend them to anyone seeking financial help. Easy payment plans and always willing to offer help and advice. Definitely recommend them,

Help you need – You are there when we need you. Thanks for you there. wish we get rewarded or gife from you for us. Great help thanks to all staff. No words to say thanks.

Fair, patient and compassionate – Foxsymes has always been good to me, even when I have to miss a payment. Outstanding service, professional staff and easy to use. No contact necessary, payments just happen, great.

Changed the conditions of the loan – When I first organized the loan I asked the several times about conditions of the loan specifically about early payment fees. I was assured each time that there weren't any. I held my loan for five years and in the final year of the loan as I was in a better financial position I planned to pay it off as quickly as possible. Before doing so I… Read more

received a letter in the mail explaining that they were introducing early payment fees. I contacted fox symes about the matter and was basically told tough crap.

Amazing help, great team! – David and the Team at Fox Symes have been a great help in such a difficult time. Amazing help and a great weight lifted. They are very patient and informative and have great response times.

Communication and fees – Fox Synes do not disclose the 12.5% fee in the total debt. All you know if of a $6-700 administration fee. Have repeatedly asked for information showing e were provided this and ignored. No information provided, also no one calls back. They also double dip fees if you have a joint debt, eg $40,000 debt in 2 names they charge 12.5% on the total… Read more

loan to both parties, so double fees instead of half each on total amount When asked about this they never get back to you. Also don’t provide updates or statements, had debt since about August 2019, and nothing unless you call and not much information is provided.

An example of integrity – I have not used the service as intended as I was advised by Fox Symes that their assistance would not be appropriate for my specific case. However, I have been offered an honest assessment and advice which I couldn't secure elsewhere. I was not pushed into an unrealistic arrangement and was directed to take an alternative route to my debt… Read more

resolution. I am grateful to Mittal Shah's integrity and genuine attempt to source a solution for me in spite of the extremely difficult case I presented. In times of severe hardship; honesty, credibility and integrity are the main attributes a client seeks in the quest for turning the bad fortune around. Simon

Life-changing – I Highly recommend Sim and team at Fox Symes (especially Sim) Seeking help for financial is difficult. Sim showed empathy towards my situation, he was clear there was no judgement and was kind,honest and understanding. The service I received was flawless it was professional individualised and staff were approachable reassuring and supportive. Sim… Read more

made a negative situation into a positive experience a weight has been lifted and I will be forever grateful and appreciative. Life-changing thank you

Great to deal with – I got in contact with fox symes to help with my debts and I couldn't be more happy with the service that sim mayo provided me and the help and understanding of things I didn't know about. If your looking at sorting out your debts I couldn't recommend a better team of people to helo you out and understand things.

Seamless process – Sim Mayo & the guys at Fox Symes were super efficient and knew what they were doing. I carried a lot of shame with the debt I had accumulated. I didn’t know where to start, I explained my situation and within a matter of days they had me back on track to financial freedom. Thank you again I look forward to building the future I deserve.