Expensive, 20 sec Ads, missing episodes
I signed up wanting to watch Awkwafina Is Nora from Queens but only realised there's 4 episodes out of 9 from season 1 - streaming rights issue.
After watching two episodes, there was a 20 sec ad. what the hell, paid subscription shouldn't even have ads. Disappointed with this service.
- Verified customer
Easy to use, but not worth the price tag
We received a year of free Foxtel Now with a new phone purchase. During the free trial, we noticed Foxtel tends to buffer a lot compared to other streaming services (Netflix & Stan), that do not buffer at all! Once the free trail had finished, we decided to keep if for one more month, but even with the $25 price tag it just wasn't worth it. Unfortunately Foxtel has many, many, adds that run through the shows, as well as shows running at certain times that you can't watch again later. This paired with its limited library, just made it not worth it for us when other streaming services offer so much more for a fraction of the cost.
Give yourself at least 5-10 minutes to fire these Foxtel Now boxes up. They are that bad. Buggy, slow, unreliable, freeze regularly etc. Etc I'm convinced Foxtel inflict these abominations on the public so that they will turn to paying extra for the full foxtel service. Avoid like Corona Virus!
25$ for basic life style still not able to watch fawlty towers
After paying 25$ for lifestyle still not able to watch fawlty tower , need to pay another 104$ to watch good tv series even if 20 years old movies or tv series.
This scam in Australia is laughable and sad in same time
300 useless people in Foxtel getting paid by ripping off hardworking Australian and no one keep these parasites accountable
Rip off hangs and crashes all the time
Basic package is $25 per month, plus various to get drama etc.
Beware you can't add on doco's without paying $104 per month for everything.
The product hangs and crashes a lot.
Back to the Spoke TV box for Netflix.
Phoned tech support and complained about price of docos however the outsourced overseas call centre are pathetic and obviously cheap for Their news Corp master's.
Selling the box on eBay soon
Foxtel believes that it’s okay to take money from people without providing an adequate service. Every decision they make centres around how to make more money. So with foxtel now, which a lot of good shows have been dredged into, you have delayed lags and crap outdated streaming. You can’t skip credits and it buffers like you’re back in 1998. As others suggest, it’s clearly a ploy to drive their customers back to a dinosaur cable service where they can force us to watch commercials. Money money money money money for foxtel!!!
Hopefully HBO dist...
Beware of their automated credit card charge
I cancelled and got a confirmation email that it was successfully cancelled and still being charged for it every month for 3 months after the cancellation.
My advice is to call your credit card provider and tell them to block Foxtel.
The reason I cancelled because of the contstant buffering issues. Not worth your money.
Moving Popular Package Foxtel Now Television Shows, To Fox Branded Channels In Drama Package To Increase Price.
Moving to a location where Foxtel Cable didn't service I got all IPTV services including Presto before it changed to Foxtel Play even though it was in SD quality I kept the service even when they changed it over to it's current Foxtel Now format and took off several Foxtel channels. With this recent rebranding of 13th Street. SYFY Channel, TV HITS, Triple 111, Showcase, Movie Network Channels, etc To Fox Sleuth. Fox Sci-Fi, Fox Showcase, Fox Funny, Fox Crime, Fox Movies, etc for these pay channels to be all removed off another consumer affordab...le IPTV services I am also a subscriber to, by fully rebranding them exclusively as Fox channels. Besides doing this to millions of IPTV service customers who have no to access to Foxtel cable except through Foxtel Now IPTV that consumer costs are three times more than all other Australian IPTV and streaming services. Also without any notice to Foxtel Now subscribers, as myself Foxtel moved many popular shows from Fox Showcase, Arena and other popular package channels as Flack, Pose, Blacklist, The X-Files, also daily soaps as Days Of Our Lives, Young and the Restless. Shortland Street, Sex In The City, etc. To these Fox rebranded channels in their drama package, and key blocked them from Popular package subscribers. As a way to make me and other Foxtel Now popular packages subscribers pay an extra ten dollars price hike increase on my current Foxtel Now monthly subscription to continue to watch these shows. With this price jump from $45 to $55 dollars a month costing me an additional $120 a year for an IPTV Chromecast service, I can't series set, record, store shows or have access to pay for view movies in Foxtel store or to book pay for view sports, it is very expensive. Foxtel should have at least added their basic branded Fox Classics channel, and Aurora community TV to make this $120 dollars a year increase to Foxtel Now customers by moving shows to monthly pay ten dollars extra worth it. Personally, with working in the Australian film television and video post-production industry for 30 years and having cable television just as long in Australia, New Zealand, UK, and the United States. After a month of viewing, the new rebranded Fox Sci-Fi, Fox Sleuth, Fox Crime, and Fox One, they are very disappointing as pay channels. As well none of these channels have any Australian content like Prisoner, Water Rats, Blue Healers, Underbelly, etc or original SYFY series Irwin Allen shows as The Time Tunnel, Land of the Giants, Lost in Space or Australian SYFY shows like Farscape, Glitch, etc or weekend SYFY channel movies or discovery and Oxygen channel crime drama shows, The Munsters, The Addams Family, or Australian comedy Fast Forward, etc to be popular, fandom or cult watch as being high viewer rated all Australian Fox rebranded channels that people would subscribe to. Honestly, these Fox rebranded channels are pathetic no different than any of the subchannels on Australian Freeview TV with exactly the same several times repeated CSI, Star Trek Voyager, Charmed, Hawaii 50, etc TV shows except I'm paying for it. Just to be able to live or on-demand watch my favorite popular package shows and series I had been watching on the popular package subscription for years. Foxtel Now blocked and moved to their Fox rebranded channels in their drama package.
The Foxtel Now box is buggy...
I've used 5 different media boxes and have had 3 different SMART TVs, this thing is in its own league in terms of 'buggy'.
When you turn it on, it's pot luck. It has trouble finding a network connection, has so many other quirks... Once it works, it does the job well. I just get frustrated with the box and its Android OS, it's a POS.
Foxtel shouldn't have been cheap and done like Telstra did, use a Roku. Bullet proof box / OS.
Absolute rip off and terrible customer service.
Started with just the essential package plus documentaries which cost in total $35 per month. All of a sudden without any warning, I was unable to watch the channel Fox one which was always included in the essentials package because Foxtel decided to move it into another category called Drama. I then had to pay another $10 per month to watch this channel that foxtel moved out of the essentials. I called foxtel today to ask if I can cancel just the drama as I don't want to pay an extra $10 just for the one channel I was watching in drama but was...advised if I cancel drama then it will also cancel my documentaries which were seperate as they are now part of another bundle for $105. I asked if I could speak with a manager and was advised no. I think it's very unfair to sign up for a package and then foxtel can just remove channels from your package and add them to a different package. Unfair, terrible customer service and full of commercials. I will definately be cancelling. This is not acceptable.
- Verified customer
Overpriced, underperforming service riddled with ads and delivering repetitive content
My wife wanted to watch the 2020 Golden Globes and after a bit of research I discovered that the only way to watch on the big screen was to subscribe to Foxtel, as the live broadcast was exclusive to E! With a free 2 week trial, there was nothing to lose so I signed up immediately. The signup process, app download and login process was really easy, so I'll give Foxtel credit for that.
There are a number of subscription options, starting from a basic $25 package. Add on movies, kids, sport, documentaries etc. and the costs quickly add up. As it...was a trial and I could cancel or change package options later on, I went all in and added everything. I'm glad it's a free trial as that's $105 per month. Honestly, there is not much positive to say about the Foxtel Now application design, playback performance or programming content. The app uses a tremendous amount of data and delivers a picture quality well below that of Netflix or Stan. In fact, even free services such as 7Plus, 9Now and 10 Play give a better picture quality and use less data. I also get the occasional freeze while the app rebuffers even during the middle of the day, despite having an Internet service delivering in excess of 100MB/sec. Before logging in for the first time, the app loops a trailer for Game of Thrones, so it's obvious they're still trading on its legacy. Programming content is very frequently repeated and there are always marathons, so if you don't like a particular show, you might find a channel tied up with endless episodes. Not bad when it's a movie channel, but when Sci Fi has 12 hours of something you don't want to watch there is no respite. Often I'll scroll through the list of channels and not find a single show worth watching. There's only so many disaster or WW2 documentaries you can watch. For $105 I'd expect more. No, actually let me rephrase that by saying for what is delivered, I'd expect to pay less. Much less. For $53 less per month, I could subscribe to Netflix HD ($13.99/month), Disney+ ($8.99/month), Apple TV+ ($7.99/month), Amazon Prime ($7/month) and Stan ($14/month). I don't need to tell you which option would provide better quality content. If you are sports tragic, you could add in the comparatively expensive Kayo (owned by Foxtel) for an additional $25/month. Given the expense, poor quality service and so so content, I don't understand Foxtel's value proposition and cannot think of a reason why anybody would want to subscribe to this service.
Downgraded to Foxtel Now from Go... Don't do it!!!!!
Paying to watch adverts....WTH?!!!!! If you have Go, do NOT change to Now, you will regret it as we certainly do. Recommend disconnecting when you are eventually forced to change, as there is ALWAYS another option out there - you just have to spend precious time and effort to find and set it up.
A complete and utter rip off.
It's the most expensive streaming service with the smallest range of shows and movies AND it has ads!!
So not only are they charging YOU an arm and a leg, they're also making money off advertisers by forcing you to watch ads even though it's pay TV!
And what's even worse is the fact that their ads are glitchy, so often times the ad won't load, which prevents you from being able to watch the program you're trying to watch, because Foxtel insists you watch an ad before each episode, to pay for the show that you're already paying for.
Foxtel is one of the greediest companies out there.
I've cancelled my subscription and refuse to give them any more money.
Adds & programs
We first got foxtel 24 years ago , it was great very few adds and good programs . We did mind paying forthe privlege of vertially add free TV . Now ! The programs are less than average and repeat day after day and worse still , i count up to 11 adds one after the other during the few shows that i actually watch . Why do we pay for this when all of these advertisers are clearly paying foxtel to be able to play their adds ? It should theoreticly be cheaper than it was 24 years ago . Foxtel needs some competition and should be giving us what we pay for . The new programming has all but removed the 2 shows thatbbI actually did watch on a daily basis . Really anoyed and probablh time to cancel .
Foxtel now is a dinosaur! buffering all the time, even though i have fastest NBN
I had to delete my foxtel now account, because the evil thing would just buffer all the time! and ruin watching the movies (limited amount they have anyway)
I have the fastest NBN network and don't have any issue with other streaming services. So i'm putting in a complaint about deceptive advertising with the complaints ombudsman. All the big companies don't care about you, Google same thing... no one to call if there's an issue, facebook just steals and sells your private information. Apple, well don't even get me started.
So hopefully one...day Terminator 'finale' endgame with happen and take over all these tech companies and show them a thing or two, although the staff are all pretty much mono-tone cyborgs anyway Maybe the world would be a little bit easier without all this technology to annoy us, especially when it fails to stream properly!
Well after having the satellite version of Foxtel which was great.
I moved and decided to pay $99.00 for the Foxtel now Box
Got home and set it up,always has streaming issue's and I have the fastest internet and don't have issue's with Netflix,Amazon prime video and stan.am looking forward to Disney+ because of their great prices.
Another annoying feature on the Foxtel now Box is after so long it pauses the show what Ur watching like even Sky News and asked are U still there and U press it to say you are and the box starts the stream again but ...
Worst app and customer service
Incredibly unstable app, keeps logging you out, videos freeze constantly, and chrome cast drops out depending on the day. Flagged to customer service which is of course offshore so can hardly understand but they then defer you to text as theres no local phone number and have to text your issue - responses sound like the person at the other end is just clicking automated responses. Its the worst customer service I have ever encountered - still have no chromecast and now the videos have stopped working. In an increasingly competitive market, they are the worst contenders!
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Questions & Answers
Why does the Foxtel Now puck cut in if I am using another app like youtube on my Smart TV? Do I have the settings correctly configured or?
How dare greedy Fox remove our rights to free to air HD channels, ie. 9HD . This should be illegal and everyone should be shouting this out and dropping Foxtel all over the place. We are not an unsophisticated society, where a hell bent desperate and greedy company try to charge for a channel they have no right to. I will be dropping Fox!
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