Downgraded to Foxtel Now from Go... Don't do it!!!!!
Paying to watch adverts....WTH?!!!!! If you have Go, do NOT change to Now, you will regret it as we certainly do. Recommend disconnecting when you are eventually forced to change, as there is ALWAYS another option out there - you just have to spend precious time and effort to find and set it up.
A complete and utter rip off.
It's the most expensive streaming service with the smallest range of shows and movies AND it has ads!!
So not only are they charging YOU an arm and a leg, they're also making money off advertisers by forcing you to watch ads even though it's pay TV!
And what's even worse is the fact that their ads are glitchy, so often times the ad won't load, which prevents you from being able to watch the program you're trying to watch, because Foxtel insists you watch an ad before each episode, to pay for the show that you're already paying for.
Foxtel is one of the greediest companies out there.
I've cancelled my subscription and refuse to give them any more money.
Adds & programs
We first got foxtel 24 years ago , it was great very few adds and good programs . We did mind paying forthe privlege of vertially add free TV . Now ! The programs are less than average and repeat day after day and worse still , i count up to 11 adds one after the other during the few shows that i actually watch . Why do we pay for this when all of these advertisers are clearly paying foxtel to be able to play their adds ? It should theoreticly be cheaper than it was 24 years ago . Foxtel needs some competition and should be giving us what we pay for . The new programming has all but removed the 2 shows thatbbI actually did watch on a daily basis . Really anoyed and probablh time to cancel .
Foxtel now is a dinosaur! buffering all the time, even though i have fastest NBN
I had to delete my foxtel now account, because the evil thing would just buffer all the time! and ruin watching the movies (limited amount they have anyway)
I have the fastest NBN network and don't have any issue with other streaming services. So i'm putting in a complaint about deceptive advertising with the complaints ombudsman. All the big companies don't care about you, Google same thing... no one to call if there's an issue, facebook just steals and sells your private information. Apple, well don't even get me started.
So hopefully one...day Terminator 'finale' endgame with happen and take over all these tech companies and show them a thing or two, although the staff are all pretty much mono-tone cyborgs anyway Maybe the world would be a little bit easier without all this technology to annoy us, especially when it fails to stream properly!
Well after having the satellite version of Foxtel which was great.
I moved and decided to pay $99.00 for the Foxtel now Box
Got home and set it up,always has streaming issue's and I have the fastest internet and don't have issue's with Netflix,Amazon prime video and stan.am looking forward to Disney+ because of their great prices.
Another annoying feature on the Foxtel now Box is after so long it pauses the show what Ur watching like even Sky News and asked are U still there and U press it to say you are and the box starts the stream again but ...
Worst app and customer service
Incredibly unstable app, keeps logging you out, videos freeze constantly, and chrome cast drops out depending on the day. Flagged to customer service which is of course offshore so can hardly understand but they then defer you to text as theres no local phone number and have to text your issue - responses sound like the person at the other end is just clicking automated responses. Its the worst customer service I have ever encountered - still have no chromecast and now the videos have stopped working. In an increasingly competitive market, they are the worst contenders!
Works well with Foxtel now box what's all the fuss?
Streaming / picture quality good with wireless, the odd flitter now and then. Plenty of channels. Sport yippee, Motobikes, golf, rugby union, surfing. Can turn subscription off/on if I choose. Better than Netflix. Took less than 0.5hr to set up. Looks great.
Far too expensive and a slap in the face.
1. You have to pay $25 a month. Which is $10 more than Netflix, a service that has the funds to produce their own movies and TV shows! $13 More expensive than YouTube who allow you to remove ads because you paid for the service!
2. The content is constantly buffering every minute for up to thirty seconds at peak times when so many people are watching at the same time. Foxtel's answer to this is that I, the person with a 50 Mbps connection and no issues with any other streaming service, have, "slow internet".
3. I still have to watch ads be...fore the start of every episode of a TV show because in Foxtel's words "The adds allow us to bring you better content". What? $10 more than any other streaming service isn't enough for you? You need to suck add revenue into you gaping mouths as well? Foxtel mostly makes their money from streaming sport. Thats' the big audience that they care about. Normal people who want to watch content that isn't available elsewhere in Australia are continually slapped in the face and screwed over. I already removed regular Foxtel from my house because I was tired of watching hours of never ending ads and constantly repeating content.
Veeeeeery expensive for very little
Spend money paying for advertisements and not even full seasons of TVs shows. Only able to watch the 5 most recent eps of a TV show. The fact that you have to watch ads before, after and sometimes during? A joke. Will stick with my other streaming platforms. Save your money and don't bother with Foxtel.
Foxtel now seems to charge a lot very little. You pay an awful lot of money for nothing as a lot of things a locked. Waste of money . Reactivated my account to watch afl grand final to find out they do not broadcast it so really why pay for a sports package when the sport you want to watch is not even on tghere
When will Foxtel get it right!
Foxtel, best thing, great content. That’s about it really.
1. Buffering issues must have blah blah connection I use free streaming services such as SBS on demand no issues whatsoever I have adsl broadband unlimited this is not enough apparently. Foxtel Now becomes unwatchable. Literally. Why can’t they get this one basic thing right in the face of all the tech available.
2. Foxtel now is being superseded by Foxtel Go. Where you get the privilege of paying for the most EXPENSIVE streaming and ads! I complained and was sent a statement re the A...
Worst Customer service, greedy corporate
I opted for a free trial, which I canceled before the offer period. However, i kept on getting a deduction of $25 each month for 3 months. When I called, I was told that my subscription wasn’t cancelled - I have no clue, how that happened, as i did get a confirmation on the screen - that subscription would end after free trail. I ended up paying for 3 months subscription, which i never used even for a minute.
Will never recommend Foxtel
Don't be tempted by the cheap price tag
I haven't had the buffering problem that others have written about, I use a 4g connection and it's been fine. But. It's an awful service. I'm wary of sounding spoilt with this very much first world problem. You'll watch a few episodes of whatever then it'll just stop mid episode for no reason. The when you restart, it starts at a point 6 episodes ago. Or it will just play the audio, no video, but you can't stop the audio which continues overlayed on whatever else you start playing. So you have to unplug it and start over. And the whole time you're messing around with it you're thinking "I just could have downloaded it." Waste of time, waste of money. Could have been good, but isn't.
The worst customer service Ever
I was Given a free trial
Then was charged money for channels i didn't like or choose
I called to sort it out to then speak to a supervisor to be told they couldn't fix it
Then they canceled my account
So I paid money for a free trial
They don't tell you that it cost 100 of dollars for the channels you enjoy
Also not being able to swap to the
Channels I wanted after taking my money
Is just wrong and such a rip off ...
Most useless company ever dealt with
Foxtel are absolutely useless in terms of their customer service and managing any issues. I was told ID get an iq4 box to which they couldn't install satellite so they turned up installed table with an iQ2 box and don't seem to understand why I'm not happy with this service. I've since complained and they then without asking scheduled another appointment to install satellite even though we only had the service installed 2 months ago and have since cut the card off for the cable Foxtel box. Not only that we've had disconnections for 2 weeks already in a 2 month period along with a range of other issues. I don't actually know how a company can be as useless is Foxtel are within customer service and general handling of issues
Horrendous and I’m going to town. Why ACCC hasn’t stepped in to bring Foxtel down at this point is mind boggling!
Every time I turn on the Foxtel now box there is a phantom problem. Every. Single. Time. It’s the most expensive of all the TV package options by about 150% with around 800% less content.
The Foxtel now box itself is also around 40% more than other like devices. It constantly has various play back errors, massive buffering delays where it takes 90mins to watch a 45m show, says it’s not connected to the internet when settings show it is with full strength receiving, Bluetooth remote dropouts, picture but not audio... the list goes on and on and ...
Clearly not worth it
The service can't handle much traffic during peak hours so it lags a lot. Very limited library. Foxtel will be crushed once a handful of major American production companies/apple launch their own streaming services soon. They will raise their content licencing prices for other streaming service providers, killing them off.
Terrible do not buy don’t recommend specially from Kogan
I bought a Foxtel now box from Kogan in May. Their customer service is appalling don’t even get back to me because the Foxtel now box I bought likes to turn itself on all the time waking me up during the night it’s as good as rubbish at the tip. I wouldn’t even waste my money on it. You can’t stream Netflix like the Apple TV box. Biggest waste of money going. I’ve been waiting since the 17.5.19 and get replies and keep getting told they will help me my unit is faulty so I’m best off leaving a review since they don’t like to contact you. It’s now August and still waiting to hear back. If I could do a negative star I would
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Questions & Answers
How dare greedy Fox remove our rights to free to air HD channels, ie. 9HD . This should be illegal and everyone should be shouting this out and dropping Foxtel all over the place. We are not an unsophisticated society, where a hell bent desperate and greedy company try to charge for a channel they have no right to. I will be dropping Fox!
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