Reviewer Photos & Videos
Happy with customer service and range of shows
Had an issue with signing up for Stan. I sent a query via the online form which was promptly attended to by Ken and Liam. (turns out I didn't click on a button I should have).
Thanks for your help!
Have gone a bit crazy bingeing Zoe's Extraordinary Playlist since signing up. Fabulous show!
Have started sifting through the tv comedy section and already have enough series on my watchlist to last me for quite a few months!
Do not trust this site they will take your money even before the free trial is over. The customer support is pretty much no existent. They don't reply to messages on any format even email. Very hard to talk to someone about problems and issues. I wanted to join up because of a series that was supposedly on Stan but when I joined it wasn't even on there so this is how they suck you in. Don't believe what you read they are the worst! If I could I would give them no stars!!
Prompt, friendly & help support
Deirdre in support is so friendly and helpful my old email was linked to my account and I Messaged them to say I couldn’t log in and they updated my new email within minutes and I was back into my account! I even got 1 month free when I reactivated my account very happy!
Customer Support TipTop
For a large conpany who I can only imagine are extremely busy.. the customer support team are quick, efficient and helpful. No contact via phone can be a downfall but the email reply are always within a few hours and any issue that has occured over my time using Stan has been quickly resolved. Great shows, great team and a special thanks to Alyssa for helping!
Stan has a Very basic range or movies and tv shows. I spent a lot of time scrolling though them all and wasn’t satisfied with any of the available shows. Tried to cancel my subscription but couldn’t via my phone as it said I need a computer which I don’t own. Wouldn’t recommend Stan.
Questions & Answers
Stan is not saving my most recent tv show in "continue watching" I have to search manually to find the tv show then go through the episodes to find where I am up to
Why are the shows getting removed because season 3 and 4 of we bare bears have been removed also amazing world of gum ball and regular show
John from Stan.Stan
Hi Paul - The license has expired for some seasons but if we get the chance to relicense in future we will.
I want to cancel my subscription but I can't login to the website because stan is not in my region.. what should I do?
John from Stan.Stan
Hi Sandisiwe - You can get in touch with our support team at firstname.lastname@example.org and they will be able to assist you promptly in closing the account.
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