GoPro Hero11 Black

I will never buy a go pro product ever again! Unfortunately I had an 11 that kept overheating. Sent it back for a replacement and while a little bit better still overheats within 5 mins of recording. It shows that GoPro will put out faulty products without caring about their customers. There are plenty of other action cams out there, I would strongly suggest not going with a GoPro. Show details

Bought the Hero 11 Black action cam not long after it was released. Now it has become a dead weight. Starting around a year ago, the picture wouldn't show up when you turn it on. But it was just a matter of taking the battery out putting it back in again. Then it was already out of warranty so I couldn't make a claim. Now the picture won't show at… Read more

all no matter what I do. Purchase price of $500 down the drain. The number of times that I got to use it, for my little daughter concerts every 3 months, which is well under 20 times makes it a very expensive purchase. I'm from Australia, we supposed to have 2 years consumer warranty, I couldn't locate the receipt previously. But it's too late now that I found the order, direct from GOPRO. I won't be BUYING anymore GOPRO. They are expensive and bad quality.

Poor After Sales Service – I cannot recommend this product or this company. It is impossible to contact them to ask for help to sort any problems. Whether it is on the Facebook page or directly through the website Contact Us link. It is obvious that the company has no interest in servicing its customers. Try a competitor is my advice.

Great camera – I bought this mainly for underwater photography and videos. Very happy, easy to use, picks up the focus and colours better than any underwater cameras I've used Show details

IT'S A SMALL BRICK! Screen flickering after 3 months use and cannot access support! – Piece of junk started flickering. I want to return it. Do they answer calls? No. Return calls? No. Do they answer messages? No, support team ALWAYS (20+ attempts) busy. When you can't get through, they tell you your case will be closed: "If we do not receive any response within the next five days, we will consider your case to be closed… Read more

and the issue resolved."

I love owing a small brick I can't get replaced. I love giving a corporation $730 and instantly being DEAD to them.