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Grevillea

Grevillea

ABN: 43602997697
Grevillea
3.3

22 reviews

Positive vs Negative
55%45%
Customer Service
3.3
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22 reviews
Vishrut G.
Vishrut G.
   Verified

Grabbed a few from grevillea for a small celebration. Pol Roger was lovely but the Bollinger was the standout for me, easily my fav. Prices were better than the big chains too. Babu and the team were super easy to deal with. Will 100% be back. Cheers guys!

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Katie
Katie NSW
 

“Ordered a range of wine from Grevillea wines. Very happy with the service, prompt delivery , competitively priced, so easy to navigate my items on webpage and I would recommend to all! Thankyou! I will happily re-order. “

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Alexander Cohen
Alexander Cohen NSW
 

My experience with Grevillea Food and Wine was extremely disappointing. My wine was not delivered until I had followed up with them multiple times, which was frustrating and should not have been necessary. When the wine was eventually delivered, [Name Removed] came to my home personally. After he left, I realised I had forgotten to close my… Read more

regular front door, although my Crimsafe security door was still closed. Through the Crimsafe door, I could hear [Name Removed] outside my home making rude remarks, swearing and shouting loudly, causing an unnecessary disturbance.

I found this behaviour completely unacceptable and disrespectful, particularly given that I had already experienced poor communication and delays with my order. Customers should not have to repeatedly chase up their purchases, let alone be subjected to this kind of behaviour at their own home.

Will G
Will G 2 posts
 

Order did not ship for weeks (was ordered for a birthday) and upon chasing up and asking for a refund they then sent the parcel. Bad service and no acknowledgement of the issue or apology.

Vudoo
Vudoo 2 posts
 

The website shows wine in stock that Babu does not have. I waited 2 weeks when placing an order and didn't hear anything. After following up I was told he did not have one of the wines I ordered. We agreed he would ship the other two wines and get back to me with timing for the last one. Two weeks went by and he didn't ship the wines or get back… Read more

to me. After following up again he then said my wines have shipped. Expecting my full order to be fulfilled I received only half the order. I had to follow him up again via email and text and he didn't even respond to me but instead just refunded the cost of the wine he didn't have in stock. This took a month of constant follow ups and I didn't get the wine I ordered. Buyer beware

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Rebecca Shanelle
Rebecca Shanelle NSW
 

I recently ordered some Ruinart and Mumm Rosé from Grevillea Wines and couldn't be happier with the experience. The service was excellent, the ordering process was smooth, and the prices were the best I could find. My wines arrived promptly and were well packaged. Highly recommend Grevillea Wines to anyone looking for quality wines, great customer service, and competitive prices. Thank you Babu!

Maleesha perera
Maleesha perera NSW
   Verified

I recently ordered my mother's favorite champagnes, Ruinart Blanc de Blancs and Ruinart Rosé, from Grevillea Wines. Although I was concerned about the delivery timing, I was pleasantly surprised when Babu delivered them personally and on time. My mother will be very happy with this Mother’s Day gift.

dinada.online
dinada.online NSW
   Verified

The Grosset Polish Hill Riesling is an absolute benchmark for Australian wine. This 12-bottle haul from Grevillea Food & Wine is a serious investment in quality. Expect intense lime and mineral precision with incredible aging potential, a classic choice for any serious cellar.

trisha h.
trisha h.
   Verified

Thoughtfully curated wine collection with excellent service and impressive product knowledge. Whether you’re after something classic or unique, this shop delivers quality every time. Great price, great service, amazing selections of wines very happy with the service.

S.Parajuli
S.Parajuli NSW
   Verified

This establishment offers what is likely the best selection of wines in the country, all at very competitive prices. The service is excellent and the staff is incredibly accommodating. Furthermore, our wine delivery was prompt. I highly recommend them.

Raymond R.
Raymond R.
   Verified

Good experience all round mate. Order was handled smoothly, delivery came through quicker than expected, and the price was spot on. Everything showed up in great condition, no issues at all. Happy with it mate Cheers

Paul R.
Paul R. NSW
   Verified

I ordered a 6 pack of whiskey under order 2212 on the 22-MAR with my order (listed as in stock) confirmed. By the 08-APR I had received no communication so sent an email, no reply. Sent a text message to the number listed on the 15-APR asking for an update, no reply. Sent a text message on the 17-APR seeking to cancel the order, no reply. Sent a… Read more

WhatsApp message (confirmed delivered) on the 17-APR seeking to cancel order, no reply.

Had to raise a disputed transaction with Commbank to get a refund which thankfully was granted when I was able to show the efforts I made to address the transaction.

The site is essentially a scam, do not order.

Samiksha A.
Samiksha A.
   Verified

Really good experience with Grevillea Food & Wine. Ordering was easy and everything went smooth. The wine was spot on and packed nicely, no issues at all. Honestly, was surprised how quick the delivery was to the Goulburn/Canberra area — got it way quicker than expected. Big shoutout to Babu, legend bloke — super helpful and easy to deal with. Overall, very happy. Will definitely be ordering again.

Prabin B.
Prabin B.
   Verified

I had a very good experience with Grevillea. The service was professional, friendly, and reliable from start to finish. Babu was very helpful, easy to communicate with, and made the whole process smooth. The wine was good quality, and the delivery to Canberra was handled efficiently and arrived without any issues. Everything was well organised,… Read more

and I am happy with the overall service. I would definitely recommend Grevillea to others looking for trustworthy service and quality products.

Louis
Louis NSW
   Verified

Thank you Babu for being super helpful with helping me source for wine, delivered on time. Cheers for the service and partnership will keep ordering. Keep it up

Wendy R.
Wendy R. QLD
 

Order placed October 2025 with no delivery received. Tried to call with no success so sent email and was advised that they were sending a replacement that never arrived. Have sent numerous email with no response and writing this review hoping that this doesn't happen to anyone else.

Andrew S
Andrew S WA
   Verified

Searched for a specific vintage of Champagne (2014 Piper-Heidsieck), found it explicitly advertised on Grevillea and marked as "In stock". Ordered that Champagne. It took 4½ weeks to arrive and it was not the correct vintage - [Name Removed] sent 2018. I emailed politely twice to ask how we could rectify this. [Name Removed] responded on after I… Read more

said I would complain to Consumer Protection (I am sick of these guys doing stuff like this!). He then responded with (paraphrasing'), 'I decided to send you something just as good. There is nothing wrong with what I sent therefore no refund or replacement.' He said 'We advise our customers if they want a specific vintage to call and check first.' That's total [Content Removed] and I did eventually find a small note to that effect on the Refunds FAQ (so you might find it after you've already been screwed).

Wonni Truong
Wonni Truong NSW
 

Babu managed to get a last minute order to me right before Christmas Day, he was extremely helpful with quick & great response time, I will definitely be ordering more through Grevillea in the future!!

Lou A.
Lou A. WA
   Verified

I made an order at the beginning of November 2025 to make sure the wines arrive in time for Christmas. A month later it hadn't been posted so I emailed. A few days later, with no response to my email, I got an automated email saying parcel posted. I emailed again before Christmas asking for an update. No response. It FINALLY arrived 2 days ago, I… Read more

opened it and one of the 2 wines I ordered is wrong. I do not recommend this business what so ever. Dont waste your time ordering. Poor customer service.

Vlr
Vlr NSW 2 posts
   Verified

Disgraceful customer service. Absolutely avoid placing any online ordering with this company! They do not and have not replied to my email regarding unshipped/missing order! Clearly a sham!

Toan
Toan NSW 6 posts
   Verified

There is no dispatch , there is no reply to emails or calls. I would recommend staying away from, they are cheaper but Babu doesn’t have the stock to ship anything,

FlybuysWasteOfTime
FlybuysWasteOfTime NSW 3 posts
   Verified

I ordered a champagne from grevilleawines.com.au (order #1779) and after a week I did not receive my order or any notifications/updates, I emailed the contact listed on the website babu@grevilleawines.com.au twice and no response, I tried calling the number listed on the website 0401236444 and no answer, I’m not sure what happened with my order and will never purchase from this website again.

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