Grotime Cyprus Chest
Verified3 reviews
Excellent service. Excellent product. Sturdy, good quality. Just what we wanted. Thank you.
We purchased a Cyprus chest of drawers from Infa Group and included assembly of the product. The quality of the item is excellent and their customer service exceptional. We appreciated the time and effort Calvin put in to assemble the chest of drawers. We are very happy with the finished product.
Thank you so much for your wonderful feedback, Elle! We’re delighted to hear you’re happy with your Cyprus Chest of Drawers and the assembly service. We’ll be sure to pass your kind words on to Calvin. We hope you enjoy your new piece for many years to come!
Previously my Grotime drawers came assembled - this does not. It is a lot smaller than they market it. It’s too small. My bad for not checking the dimensions properly. The quality is subpar. It also has mdf. I feel like I bought something second hand even though it was new. The drawers are hard to close and open and the telescope drawer mechanism is sticky, tight and clunky. The drawers need to be pushed that last cm or so to close properly. Draw depth is very good to stack clothes (as top down, skyward to earthward) but is just so small overall. Bring back the quality from a few years ago.
Purchased in .
We’re really sorry to hear about your experience and appreciate your honest feedback, Jash. This isn’t the experience we want for our customers. While we may not be able to offer a replacement in this case, we’d love for you to reach out to our Customer Care team at customercare@infa.com.au. They’ll be happy to look into your concerns and see if there’s a possible workaround or solution that can help.
Thank you so much for your lovely feedback, Pamela! We’re delighted to hear you’re happy with both the product and the service, and that it’s exactly what you were looking for. We hope you enjoy your new piece for many years to come!