Harvey Norman

Ordered a Pressure pump which comes in 2 boxes. They split it into2 deliveries for no reason. 1 arrived Thursday. Rang and was told part B will definately be delivered Friday. App said delivery onboard for delivery today. Stayed home 2nd day for delivery. No delivery. Harvey Norman online rating should be no star. My review for therm is as follows. Disgusting, wretched, lousy, awful, horrible, abhorrent, not worth dealing with.Next time will go back to Reefe pumps Australia.

Purchased Toppik .Totally fake products .harvey norman should check their Toppik distrubuter about their products before selling to public absoluerly rip off . ebay is selling cheap in prices and genuine products

It makes no sense that I have to travel 45 mins to get my gift card, you would think Harvey Norman would slide it somewhere in the tv box. The whole online experience is supposed to be fast and efficient but for me to travel in store makes no logic.

Dealing with Richard smith via emails in regards to an online delivery, quick response about delivery. Shipped from store within 24 hours.

l ordered a 10'' tablet that was on special, l paid thru Paypal only to be told the tablet was sold out and they are on back order (they were in stock at the time of purchase)l am now still waiting........6 weeks has elapsed and no reply, l have contacted the shop numerous times to be put on hold ...thanks Gerry for nothing!

This is a dangerous oven, I have had to replace one on the first go, Electrician had installed it and it wasn't turning on then he advised that it had burnt out. I had taken it back to Harvey Norman who had replaced it, I was originally going to just upgrade to a different model oven but was convinced that the product is fine and so they replaced it for the same model... 3 weeks in and it's blown again. Now Harvey Norman don't want to take responsibility for their DANGEROUS! faulty oven which they sent out an Electrolux technician who claims th...

01 August 2022. Seventy percent of our appliances at home are from Harvey Norman. But lately three of the items we need are not in stock. The management are reluctant to stock them and suggest we go somewhere else. Things that are not in stock....Philips air fryer, Sunbeam steam iron and a Braun cordless razor. With the Good Guys and JB Hi Fi next door you would think they would be more polite and try harder. We also buy our laptops, mobile phones and iPads there. But lately I do not feel like a customer.

The wait time is just unexplainable. I have been waiting for a furniture item since last 4 months + . Its keeps getting postponed. I thought its all supply chain issues but it doesnt seems to be affecting brands like kogan , temple and webster, ms amara. I would never ever ever purchase furniture again from harvey norman because i can stand the wait time. Product quality and customer service is not bad but the wait time seems to be unreasonable

After entering all details and the item multiple times into the shopping cart, each attempt to complete the purchase failed and took me back to the shopping cart stage. Fix your online system Harvey Norman or no one will buy from you!

On what was supposed to be a brand new couch delivered, I noticed beneath the couch the zip and covering was broken and torn. This was while the staff were assembling the couch once it got delivered bringing it to my attention - evidently, a pre existing problem. There has been a long wait and extensive correspondence. I am absolutely appalled by the attitude of the Franchisee of the furniture department at Broadmeadows. Unnecessarily hostile, argumentative and speaks to you in a condescending manner providing options after a month of waiting t...

I wouldn’t recommend anything to buy or deal with this TV section the manager is serving zero and when you ask for something they just he just has attitude of saying hey you want to buy or not thats service but their services zero as

Waz and Dan delivered and installed my new fridge. They changed the hinge side and had it up and running before they left. Very happy with their service.

I ordered 2 packages 14 days ago. The 1st lot was delivered within 5 days, brilliant, the other half is now lost in the massive blackhole somewhere. Harvey Norman does not know where the package is, logistics company does not know where the package is. It is just a comedy every time I try to contact Harvey Norman. Support ticket open with no reply, 3 sets of chats with no solution to my problem. I will not use them again.

Took out warranty which was worthless they claimed it was “surer fault” but could not say what it was, took 13 months to inspect. Waste of money, terrible service.

Went to purchase a laptop on sale through Harvey Norman. I've had previous problems with online ordering but this was the final straw! Went through checkout with my debit card, funds available and confirmation! Then ... Your order has been cancelled due to security risk. Wth? My card is not fraudulent yet again and again I have this issue! So next time I will never order online or in-store at HN. Never! What a pack of mongrel turds. Inconvenienced because now I have to wait 3-5 days to get the money refunded before I can actually get a laptop. Gerry, from me to U, how are you still in business. Never again will I even consider this franchise, and should anyone discuss HN with me, my response will be utter disrespect!