Hisense L5 Series Laser TV (100")

I updated my TV. To a new Hisenses is so easy to work out magnificent picture. Got everything I need on it. transferred all my program straight over with no hassles. I highly recommend them. Show details

This TV is excellent for any household and totally delivers on it's promises ! Show details

The Hisense L5 laser we got from JB hifi is excellent all round . We actually got another one for the study with a sound bar - top quality . Show details

Hisense has the worst customer service – I purchased a Hisense L5 Laser Television from a local store in Victoria. I will refrain from mentioning or identifying the reputable store I purchased it from as the issue has not yet been resolved. I was promised, to be more specific, the product was sold to me under the understanding that a 100 inch screen would be included in the purchase as… Read more

a complete package. Two months later, despite communicating with Hisense customer service via emails and phone calls, I am still waiting for my screen.

I spoke with customer service today and they informed me that the screen was part of a promotion that ended in 2023. The customer representative surmised that the retailer sold me a product under the false pretence that the screen would be included.

Let me educate you Hisense, I am sure you probably know this since you are an organisation with legal representatives, but choose to ignore consumer law. This is meant to serve as a reminder that consumers have rights under the Australian laws.

1)Under the Australian Consumer Law, certain consumer guarantees apply automatically, including that a product must be reasonably fit for any purpose specified by the customer and agreed by the seller.

2) A consumer can generally ask for a refund or replacement when a product does not do a specific job or achieve a specific purpose, if:

they relied on the store’s knowledge, expertise or advice when choosing the product. This advice may have been provided in person, over the phone, or via an email or message.

The screen was part of a complete package which was promised to me before purchasing the goods. I then decided to purchase the product in good faith with the belief that the screen would be delivered after purchase.

Potential buyers, you have been warned. Think carefully before buying Hisense products. You may lose your hard earned money through being scammed by this organisation. It's not worth the stress of dealing with an organisation that does not value its customers.

Hisense 100L5F, Gold Class cinema at home! – Have been very happy with my Hisense 55Q8 but wanted something bigger now I’m retired and have time to watch more. Went along to Good Guys to see it in action and was impressed by the sharpness and pic quality at such a large size (& price on special!). Wasn’t that impressed by lack of brightness when used to QLED HDR TVs. It was displayed on the… Read more

dedicated Ambient Light Rejection screen it comes with. I bought it on the same day and took the projector home, but waited seemingly endlessly for the screen to be delivered. Upon setting the projector up against a semi-gloss rendered white wall, I was blown away by how bright it was, albeit with a yellow and purple dominant picture. It has 4HDMI ins, and the usual apps you get from the Hisense Vidaa store. I don’t bother with hbbtv, but it’s there if you want 7,9&10’s catchup & streaming. They become an extension of the FTA EPGs. SBS OD & iView are there as apps. No Apple TV+ or Disney. UI is snappy but there’s no fast boot up mode like on their TVs, so it’s around 15s to pictures from power-on. Sound is reasonable from a VHS machine sized box, but no bass monster. It sounds quite ‘boxy’ in my environment but my shelving has lots of cavities exaggerating resonances. It’s probably going to sound fine on a credenza. The screen arrived a few days later. After half a day of ‘some assembly required’ it was up. Make no mistake, it totally dominates the room with a huge dark grey dumb frame when off. Yes, it does reject ceiling and side lights well, but not much light facing the screen which I unfortunately have in my W facing living room. The picture is only half as bright and more purple tinted compared to the white wall. The blacks are a bit darker through the day but so is everything else so it’s hard to enjoy unless you drive the laser really hard. Not sure it’ll last 25k hours like that. Initially I was disappointed by the screen vs white wall, BUT that changed after trying both for a few weeks. Put the screen up no matter what! The projector is natively bright with DLP high blacks even at minimum settings. Any bright scenes cause so much ambient light on the white ceiling and walls that blacks are totally washed out even in night darkness. This doesn’t happen with the screen and it looks cinema-quality with at least similar brightness to what you’d get there too. The other thing is it changes the colour balance to allow this projector to display reds and deep blues which it really struggles with on a white canvas. A bit of tweaking in the White Balance and Colour Tuner settings and it’s magic at night! Some hints for tweakers:- Grey scale WB, STD colour temp, pull down green gain most and counterintuitively red just a little less tjan green. Don’t crank anything up or you’ll get highlight clipping, banding and posterisation on saturated reds. Run contrast at no more than 50 to avoid cartoon posterisation of blue sky and clouds. I found 43 avoids it unconditionally but contrast is very dull. Use Colour Tuner to shift blue hue to -25 if you like deep blues instead of purple, and back off yellow saturation a fair bit. I found running Colour Gamut in Native rather than Auto gives better Red performance which is the Achilles Heel of single laser-phosphor DLP colour wheel projectors. Keep Colour Saturation at or below 50 so it looks natural like at the cinema. Within its limits which involve not trying to run this as bright as you can, this projector is really stunning. I also have the L9G triple laser and I have to say I keep wanting to watch this much more. It has no Chromatic Aberrations (colour fringing) and just no laser speckle which domestic triple laser projectors seem to all have. Speckle looks like you’re projecting onto a nylon shower curtain. When tweaked it doesn’t really push particular colours much more. The triple-lasers are capable of much more intense colours but seem to push claret reds unnaturally in normal viewing. I’m sure they’re better for HDR/BT2020 content but that’s not what I watch. This is a TV after all and that’s what I use it for. As a TV, I love it and am happy to HIGHLY recommend it as a way to get big, yet light and portable (screen withstanding of course) if you move a lot. Just beware of it’s limitations. Try to run it too bright and contrasty as the factory presets all do and you’ll get ‘clay face’ on News readers and banding/posterisation on certain scenes. You’ll want a triple-laser projector for that, along with their inherent annoyances :)