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Hollywood Bathrooms & Kitchens

Hollywood Bathrooms & Kitchens

Bathroom Renovations, Kitchen Renovations (See All)
2.9 from 38 reviews · View Statistics
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Reviews

  • Customer Service
    1.0 (1)
  • Timeliness
    1.0 (1)
  • Job Satisfaction
    1.0 (1)
  • Rates and Fees
    1.0 (1)
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Slippery When Wet
Slippery When WetSydney, NSW
  • 2 reviews

Update from Past Unhappy Customer

published

Haven't been on this website for quite some time but I see not a lot has changed, including that woeful rating of 2.9 out of 5 and the Company representative always saying "this is a fictitious competitor comment". He's always proven wrong when the complainant then responds again. Hollywood did our bathrooms 3+ years ago and did a terrible job. Subcontractors not skilled; no common sense. This is a clown outfit. I repeat my warning: Stay away from Hollywood Bathrooms!! Trust me, I am not a competitor !!

  • Customer Service
  • Timeliness
Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message
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Boz
BozSydney
  • 2 reviews

Quite happy with results

published

I recently had a bathroom and kitchen renovated in a rental unit. All went very smoothly and all I had to do was choose handles for the kitchen. No quarrels with workmanship or time taken.

  • Incentivised Review No
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Behind Schedule, can't tell time

published

The project took far Longer than it was supposed to take. They worked outside the agreed hours and could still not finish on time. Simply removed references to when they were meant to finish and working hours.

Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message

Another fictitious, malicious and unethically slanderous comment. The name Alan Jones says it all. A false review from a rival company. We are obviously rattling someone. We again won’t waste our time on this rubbish.

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unhappy
unhappyDEE WHY

Stressful and frustrating

published

Contractors and workmanship was mostly fine. Problems and issue are with the project management, promises and errors in advising their contractors. Agreement is very vague and we were assured email trail will be included, it was not and argued against at the tribunal. We had written confirmation about inclusions to the contract, but then were made to pay extra. Justified as not in the actual contract. We finalized and communicated all choices 2.5 months before demolition, Hollywood failed to record, research and prepare. We were told 4 weeks, it took over 15 weeks. Don't do it!

Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message
unhappy
unhappy

there were NO changes in the 2.5 months leading up to demolition, all choices were finalized and communicated. NO changes.

Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message

We wish to differ as there were almost $5,000 of variations after demolition.

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Disaster

published

What should have taken 8-10 weeks took 6 months. Days would go by and no one would turn up to work. The sub contractors in all areas had no attention to detail. There were mistakes everywhere. Check the contract and have someone in the legal industry before signing the contract. There were variations from day one. I wouldn't recommend them to anyone.

Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message
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Suellen
SuellenSydney
  • 4 reviews

Got the Job Done.

published
Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message
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Damo and kath
Damo and kath
  • 2 reviews

Awesome bathroom reno!

published

Contacted Hollywood as one of 3 to quote on a full bathroom reno - 2.5 bathrooms. They were excellent! Provided a comprehensive quote and assisted with strata approval. Easy to book in and stayed in touch throughout. Once they started, they provided times of when people would turn up, which they all arrived prompt and on time. The tradies they use are curteous, skilled and think logically. Also super friendly and helpful.
The end product is excellent! Not a single problem. Couldn't recommend these guys enough!

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Wayne
Wayne
  • 3 reviews

Fantastic Bathroom Renovation

published

Hollywood Bathrooms were great, from the quote to the finished product. They made the process very easy and made excellent use of the time, to ensure we were inconvenienced from the shortest time possible. We have definitely recommend them to our friends and family.

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Rob M
Rob MSydney
  • 3 reviews
  • 2 likes

"Say goodbye to Hollywood" Exactly the same experince as Sydney1

published
Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message
Rob M
Rob M
Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message
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Sydney1
Sydney1Sydney
  • 3 reviews
  • 2 likes

Bad

published

I would stay away from these guys at all costs. They put in a competitive price upfront and then try to hit you up for variations during the works to make more profit. When you don't agree to pay the variation they threaten to stop the renovation and force your hand. If you do go with them, make sure you cover every detail in the contract.

Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message
Sydney1
Sydney1

I’m not a competitor. They respond this way to every bad review instead of doing the right thing by customers.

Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message
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Quality job at a competitive price

published

Our bathroom and bedrooms renovation looks great thanks to the team at Hollywood. Quality workmanship and reasonable pricing completed to a well estimated time-frame.

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Anna
AnnaSydney

Thumbs Up for Hollywood

published

We just completed our bathroom & laundry with Hollywood and would recommend them. The design phase was excellent. They designed a wonderful laundry, with excellent storage. When purchasing the bathroom tiles and accessories, they came out to the supplier with us to assist in the purchasing of items. The tradesmen Hollywood used were excellent with no delays. We are very happy with our new bathroom and laundry!

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Slippery When Wet
Slippery When WetSydney, NSW
  • 2 reviews

Showers that flood bathrooms

published

If you like open-ended showers, don't use Hollywood Bathrooms. They put water stops at 900mm on the end that is open. Nice flow of water into the bathrooms and a great slip and fall hazard!! Apparently there are no rules to dictate the right placement of the water stops for open-ended showers. Instead of applying good old common sense, Hollywood placed the water stops at the same spot (900mm from the wall with the shower head) as if we had closed showers. Oh they'll fix it-at your cost !!

Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message

The customer’s consultant advised us the size of showers required. We installed the showers as per the consultant’s design. Customer now not happy.
Office of Fair Trading inspector found no fault and no rectification orders were issued.

Hollywood Bathrooms & Kitchens
Andre L.Hollywood Bathrooms & KitchensSend a private message

The customer’s consultant advised us the size of showers required. We installed the showers as per the consultant’s design. Customer now not happy.
Office of Fair Trading inspector found no fault and no rectification orders were issued.

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Would Highly Recommend

published

All our 3 bathrooms turned out great. Hollywood was a one stop solution for us. All the tradesmen Hollywood used were top notch. The only area I truly believe could improve is the grouting. Even though the tiling was of a good standard, the grouting fell a little short. Overall very happy and if I had to do it again, I would go back to Hollywood.

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Tykcaj
TykcajPerth

Hooray for Hollywood!

published

I've recently had my kitchen renovated by HK and am very happy with the outcome. Extra suggestions by HK to my original plans, including having cupboards extended to the ceiling, have made the kitchen appear bigger and given it a more modern appearance. Family and friends have also expressed how great the new setup looks.

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