126 reviews
My wife and I each have a Hydronizer and we've been very happy with them. A couple of days ago one of them became a bit erratic, so I contacted customer service. I received some advice as to how to resuscitate it, but it didn't work. The customer service lady quickly came back to me and said not to worry, we will replace the base station for you ASAP. Now, you don't get better customer support than that. Well done Holy H2O
i bought 12th dec 25 2 hydronizers for xmas gifts, nothing so contact again.josh chimed in 8 days later saying will look at it.nothing so contact… Read more
again,katie chimed in 3 jan 26. still had not recieved items. i wanted refund but would not.gave store credit. items turned up 10 jan 26. i decided to buy bench top unit to use store credit and paid difference. when it arrived it was an ionizer not hydronizer so said want to return, packed every thing up and returned,they acknowledged receipt back and would refund. it is now 3 april 26 some 4 months and ive emailed dozens of times but they just ignore. got legal advise and intend to go to cbos and complain. last thing they did was send 2 emails saying refunded for both purchases and take up to 10 days to process, that times well up and sfa from HolyH20 aj josh katie you all are liars and cheats. discusting and all deliberate.BE WARNED THIS MOB ARE CROOKS
Follow-up · HolyH2O i am still waiting for refund promised. visa advise me time has run out to get funds because holyh20 stalled deliberately to achieve this. they are thieves,liars and should be closed down. be warned aj owner josh and katie are complisid in this discusting behaviour. do not buy from HolyH2O i have been robbed of $285 and as a pensioner it hurts.
Follow-up · i never got my refund, HolyH20 deliberately lied and stalled refund untill time limit ran out. nearly $300 lost to these lying cheating mob. discusting behaviour yet they are still there robbing people. do not buy any thing from HolyH20. so upset as a pensioner the loss of refund due has hurt me greatly.
I bought one of these and it lasted about two weeks and I emailed the seller three or four times to return it and get a refund and I was ghosted every time and never heard back from them. If you read any good reviews about these they are from bots. They are rubbish and it is a scam and they will ghost you if there is a problem. Show details
Hi Hadrian, we take feedback like this seriously. We’ve… Read more
Reviews with attachments
My experience – After using it for the past almost 2 weeks, I find it helps with a little bit more energy & more frequent going to the bathroom Show details · 1
Loving every quality product I purchased last week! It’s a relief to use clean fresh water in my body, shower & bath! Amazing customer service Cheers to better health. Very grateful! I’m using it several times a day. …not to mention cleaning your teeth & my hair is much softer! Show details · 1
Handy and hopefully longterm beneficially healthy Hydronizer bottle – I got this recently as a recommendation from a friend. I am ex Army and have a lot of joint and inflammatory issues, and have also have moved from somewhere with very soft water to hard water with a very chemical smell. While this doesn't filter water, it does improve the taste and though it is early stages, I do feel some decrease in inflammatory pain. My only complaint would be I would like a larger bottle size eg 1litre. Show details · 1
No Hydrogen present – Item took a month longer to come, arrived and it didnt work. We sent videos of the weird noises it was making when charging and they would suggest us to read the instructions again. In the end they sent a new base over with a very condescending email, which is fine in all, though we have just tested the bottle for hydrogen with a Hydrogen test… Read more
kit. Water should turn clear with the solution and it stays deep blue indicating that there is no hydrogen present. Will be contacting consumer affairs with all my findings. Very disappointed for $120 drink bottle that doesn't do what it says. 1st photos will include 1 drop and 2nd photo will have 10 drops
The best water hydronizer – It’s light, easy to use, taste like the cleanest water I’ve ever tasted, I’m excited to get hydrogen‘ated Show details · 1
Positive reviews
I was a bit sceptical at fiirst, but the Infinity unit that I purchased seems to work. It is easier to get out of bed without soreness, plus I get through the day with a bit more energy. Show details · 1
My Hydronizer base plate could not be recharged and after a fast response to my enquiry and a easy to understand diagnosis with the H20 Hydronizer technician ,immediately a new replacement plate was sent to me. Show reply
We needed a replacement part and the response from the company has been amazing. The part arrived quickly. Also have a large water filter and very happy with that, our water tastes much better than water from the tap. Show details · 1
Negative reviews
I have multiple products from holy h20....the shower pressure head filter was terrible...it's plastic and after a couple of months, the plastic split and it was useless. I emailed holyh20 and they didn't respond. I'm very disappointed.
Thanks for sharing this, and I’m sorry your experience… Read more
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Use someone else – I wouldn’t recommend this one. Use another brand. It’s a cheap plastic Chinese set up but what’s worse is dealing with the company as a whole. They don’t communicate and are hard to deal with when you do get a response. Also after I had brought the product they emailed me asking for a review in exchange for free flavouring samples and I was honest… Read more
and left an average review and guess what didn’t get sent or ever arrive.
Use someone else. Unprofessional.
Appalling service & communication!!! – Absolutely appalling customer service!! Still waiting for my item weeks after ordering. Email contact is slow and non committal. This is why these businesses never have a contact phone number!! They don’t want to be inundated with complaints!! Show details
Recent reviews
This product performs as described, have only had it one day, but followed the instructions to the letter. Produced the hydrogenated water, no after taste, just pure clean water infused with hydrogen. I researched this before purchase. Their customer service is great, had a couple of questions which were answered by return email. You will have to take my word for it, I’m not interested in attaching photos or invoices as proof of purchase. Vicki Show details · 1
I have tried many other filters, was not happy with the taste. I was searching for great filter with the 7 layers where it filters all contaminated led, chemicals, chlorine, fluoride ect. When I saw H2O on my fb page and checked and decided to try it. It tasted great and looks great on my kitchen bench. Very pleased with it. Show reply
Quick delivery.Great Quality bottle. The bottle is nice and solid,love the coloured lights during operation The taste of the water is amazing compared to tap water.I always used to have bottled water due to the chlorine taste from the tap water but I now just use my HolyH20 highdronizer bottle wherever I am.Ive also got my friends on to the bottle once they tasted the difference in taste of the water . Show details · 1
Better Bottle – Amazing customer service with so many questions I wanted answered, and all were, with speed and very efficient full responses. This bottle has more benefits than I've seen before and is very easy to maintain. Parts don't need replacing and the water tastes great (no taste as water should be when it's pure). I have tried others. Show details · 1
Quality from H20 – It is so refreshing dealing with a company that has their customers’ interests at heart. From the fantastic and quick service to valuable sound advice. Nothing is too much trouble for H20. Their knowledge of their products are superior and they stand by their promises. If you are looking to invest in your health I highly recommend H20. Don’t… Read more · 1
settle for fake products in the market but rather purchase the real product from H20. You will be investing in quality products and excellent customer service and experience. Thank you H20 for your amazing service and excellent products. You are a blessing to us all ♥️
Highly recommend! – Love this HolyH20 hydronizer. I was sceptical but the water tastes great and I honestly feel I have more energy when I take it to work. It is a quality product and I would highly recommend the investment. Show details · 1
I am converted – The packaging and buying experience is excellent. I bought 2 of those 'Infinity' bottles at AUD730, so I would not expect anything less. I made an original review of this product whereby I tested the product and concluded to make no H2. I was contacted by the HolyH2O founder who claimed that the product is a good one and listed a few potential… Read more
factors affecting my testing results. One of them was use of 'distilled water'. I live in an area where we use 'rainwater' which naturally has a low mineral content.
So I bought a bottle of Australian spring water and tested it again. The test indicated the H2 concentration in order as claimed by the company. In other words - it works, and it produces the H2 as claimed.
So, your those reasons 5 stars: the packaging, the quality of product and the customer service is second to none. The founder of HolyH2O contacted me personally for my concerns which demonstrates care and demonstrated calm response to my rather emotional reaction when my tests were negative.
5 stars indeed.
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Good quality – I was able to try the hydronizer at my daughters whilst staying with her. I was impressed with the quality of the bottle. I decided to invest in the more expensive bottle for my husband as he suffers from cramps and I’m hoping this will assist greatly. Show details
very happy with my purchase – Have been using the HolyH20 Hydronizer for a few weeks now and am finding that I am sleeping better also the inflammation in my wrist from arthritis has become less painful and my skin is looking much better Show details
A miracle bottle – I'll be totally honest. I sceptical about the Hydronzer but also curious, so I gave it a go. I was surprised by the results, more energy, clearer skin, more focussed on tasks and I'm no longer thirsty. I was constantly drinking water throughout my day and would panic if I didn't have a bottle of water with me at all times. Not any more. Show details
FEELING GREAT – In the week since using this bottle, I have seen notable improvements in my hydration levels. I always drank around 3 L of water a day but some days I still felt dehydrated. Now I'm experiencing less dehydration and I'm feeling clearer in the mind/calmer in the body. I'm also having better bowel movements. I believe it has to do with the hydronized water. Show details
My best Christmas reward to myself – When my hydronizer parcel went astray I was worried and contacted HolyH2O office. AJ, who attended to my query promptly took action by investigating and chasing it's whereabouts. Though delivery was delayed due to very busy season, I am now enjoying my magic water. Felt some relief from chronic pain on the first two days and hopefully will completely heal me. Thanks HolyH2O. Show details
Convinced – I was dubious at first but after receiving the bottle and drinking the water for the past week, I feel like my foggy brain is a lot better & I actually feel refreshed after drinking it. Show details
Best water bottle – Love the water bottle, I had trouble wth my delivery but AJ fixed the issue and I received my water bottle. Easy instructions to follow. A friend has the product and loved it so I purchased on her recommendation. Show details · 1
Very poor, did not receive order – Similar to other reviews I have not received my order. I have sent several emails with no response. Do not trust this company.
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Hi Victor, we take customer concerns seriously and have… Read more (+2 replies)