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Absolutley awful !!!
This is by far and away the worst printer I have ever used - user unfriendly, never "ready to go" when you need it; DRINKS ink at a huge rate. Keep away!!!!
Purchased in .
Avoid under any circumstances
When this printer works - which is rare - its OK. Most often it does not work; my HP comptuer tells me its offline while I am looking at the printer which appears to be on-line. Sometimes a week or two after I have requested a print job, it fires up out of the blue and begins printing. Completely and utterly unreliable. This is my second HP 8010e, a replacement for the first which had the same problem. Look elsewhere
Purchased in at Harvey Norman for $175.
Worst Printer ever
This printer is the worst ever, everytime you use this printer you either have to reset it or sign in, it never just works, I would never recommend it to anyone.
Purchased in for $230.
Poor software compromises printer
I had previously used an HP 5610 Officejet printer which worked well for some time until it developed a mechanical fault.
Earlier in 2021 I bought an Officejet 8010 printer to replace it. A mistake that I regret.
When the printer works (with Mac OS 11.6.2) it works adequately but uses a lot of ink.
However, it is so unreliable as to be verging on useless because of the junk software (HP Smart.app) that drives it. I often find that the printer is claimed to be off-line even though the lights are on, and no helpful error messages explain why...
Purchased in at officeworks braddon for $223.
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Software means scanner will not work with Mac OS, HP are terrible at service
The printer part will work with a Mac but the Scanner seems to have a com's problem and apparently will not work due to the HP Smart app that is needed by HP to monitor ink usage levels as part of the very opaque HP+ ink subscription. For us it did work once on a new M1 Macbook pro, but then stopped. As its meant to be a multifunction device , not having a key bit of that offering renders it a a large, expensive and ultimately frustrating low grade printer with deep questions about its purpose and lifespan Sadly HP support is a truly awful...experience for both customer and I imagine the poor, long suffering technical and customer service people who are impeccably polite but constrained to corporate platitudes and an unstated goal to shift the responsibility to the user. The interface and options are decidedly last decade and I guess it might work on a PC running Windows 10 (or 7 or NT ...Me?) but all the forums seem to suggest that its a disaster if used with contemporary versions of OSX or Linux. Either way there are far better multifunction printer options out there that are modern, platform neutral and dont come with ink subscriptions that leave you feeling like you've signed up for a multi-level marketing scheme.
Purchased in at HP Australia for $179.
What a dud
Printed approx 20 pages over the course of a month, seemed good, until we now have a persistent paper jam that cannot be cleared, despite there is no physical paper in the printer. In this world, you get what you pay for.
Purchased in .
Extremely happy so far
I purchased the HP Officejet 8010e about 6 weeks and to date it has performed faultlessly. Set up was simple, even for tech Neanderthal like me and it was happily printing straight away. This simplicity in set up included wireless connection which for me has been an issue in the past with other printers. Print quality is as advertised and very good for the price, both black & white and colour. The double sided printing option is also an advantage. The touch screen information display whilst fairly small is clear and easy to read. Scanning is a ...breeze both using the flat bed and the document feed. Downloading the software was likewise not an issue. Overall a reliable and consistent performer that I am very, very happy with and would definitely recommend to others.
Purchased in at JB Hi-Fi Retail Stores for $169.
Setup tricks you into thinking you have to get an HP account and use their cloud services
The printer sets up quite easily over wifi. Printing works easily, although the quality is average, but the real issue is with scanning. The only apparent option to scan is to create an HP account. The app that comes with the printer says scanner won't work without it. No way around it either unless you hunt through help sites. I have enough accounts and enough passwords and I didn't want another account, so the printer was going over the edge of the balcony until I found a link on the HP website for HP OfficeJet 8010 All-in-One Print and Scan ...Driver and Accessories. The executable file is OJ8010_Full_WebPack_49.9.4593, and once I'd downloaded all 121mb, I could access all functions without the HP account. Rated bad because the printer nearly did go over the balcony. Took me two hours to find the solution.
|Multifunction Features||Copier and Scanner|
|Maximum Paper Size||A6|
|Print from Phone||Yes|
|Print Speed||18 ppm|
|Printing Resolution||1200 x 1200dpi|
|Scanning Resolution||1200 x 1200dpi|
|Dimensions||234 x 460 x 341.2 mm|
|Manufacturer Warranty||1 year(s)|
- GTIN12: 193424632213 and 195161213748
- MPN: 228G2D and 3UC58D
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