HP OfficeJet 8010 All-in-One

ReviewI – I do not often write reviews and an item is either good, or not however the HP printer 8010-8015 is definitely bad. Maybe I am comparing it to the HP Envy 7640 which is an excellent printer but this 8010 just does not do well. I am waiting 2 months to do the review just to make sure I am not over doing it. From the beginning it took weeks to get… Read more

it to run right finally HP people helped get some of the problems corrected. However, major problems exist. First of all, it gets in the mood and will not print. The display constantly says, “To improve the quality of the wireless connection consider moving the printer close to the router." Excuse me, it is sitting right under the router! Moreover, it is hard wired to the internet! It seems to use a lot more ink than the 7640, and by the way it insistently likes to print status reports which waste ink. The print quality is good. It is difficult to see the tiny screen. I rate it as 2 stars simply because HP tried to help.

Dreadful product - do not buy – I bought this printer about six months ago. When the ink runs out you are forced to buy only HP ink cartridges (which are two or three times the online prices). HP have installed software that means if you install non HP ink cartridges, your printer will not work. In addition, HP cartridges are made of black plastic so you cannot confirm if it is even empty when the icon demands that you replace them. Show details

Printing and Scan Quality good. However, has design faults – Output excellent quality of printed documents/photos. Ink Cartridge Replacement - Positive - separate CMYK colour cartridges is cost efficient for low to medium household printing. I don't recommend the 'HP Instant Ink' monthly plans. They are expensive, not cost effective for low to medium household printing. Wireless Connectivity is… Read more

generally good with the HP Smart app. But overall the HP Smart App is very 'buggy' and unreliable. You need to check everytime you print or scan the paper size is A4 (Australia paper size), constantly defaults to Letter (8.5x11in) American paper size. Scanner - Ok, but suitable - found the touch menu a big niusance. Interferres with placing books or large documents onto the scanner glass. Also, the 'HP Smart' app is limited, does not allow the range of alterations when compared to the Canon app. I scan alot of pictures, so found the limitations of the HP Smart app annoying. Size - Bulking - takes up alot of space.

worst printer i've ever used – The colour won't print at all. I thought it was the first set of cartridges i got with the printer. I've performed all diagnostics and wasted $150 on cartridges. It just won't print colour. In my tests, which never showed/printed any of the colour bars, the M, C and Y cartridge toner levels have dropped by 15%, by testing 5 sheets of paper! It's… Read more

guzzling the ink! The touch screen is just terrible, and you end up selecting items you don't wan to. The cost of cartridges is the same as a new printer!

Poor software compromises printer – I had previously used an HP 5610 Officejet printer which worked well for some time until it developed a mechanical fault. Earlier in 2021 I bought an Officejet 8010 printer to replace it. A mistake that I regret. When the printer works (with Mac OS 11.6.2) it works adequately but uses a lot of ink. However, it is so unreliable as to be… Read more

verging on useless because of the junk software (HP Smart.app) that drives it. I often find that the printer is claimed to be off-line even though the lights are on, and no helpful error messages explain why the problem exists. I could not discover an instruction manual on the web and the only way I found to get the printer back on line was to delete the printer in Mac OS and then reinstall it. If the software cannot find the printer it searches for ever; the only way to stop it searching is to do a forced quit. What sort of programming is that? After a few months of use I was told, without warning, that a certificate had expired. It took me an hour to fix that problem, which is not something you want to do if you are in a hurry.

I am looking to buy another printer and, after this experience, I shall never buy an HP printer again.

Software means scanner will not work with Mac OS, HP are terrible at service – The printer part will work with a Mac but the Scanner seems to have a com's problem and apparently will not work due to the HP Smart app that is needed by HP to monitor ink usage levels as part of the very opaque HP+ ink subscription. For us it did work once on a new M1 Macbook pro, but then stopped. As its meant to be a multifunction device ,… Read more

not having a key bit of that offering renders it a a large, expensive and ultimately frustrating low grade printer with deep questions about its purpose and lifespan Sadly HP support is a truly awful experience for both customer and I imagine the poor, long suffering technical and customer service people who are impeccably polite but constrained to corporate platitudes and an unstated goal to shift the responsibility to the user. The interface and options are decidedly last decade and I guess it might work on a PC running Windows 10 (or 7 or NT ...Me?) but all the forums seem to suggest that its a disaster if used with contemporary versions of OSX or Linux. Either way there are far better multifunction printer options out there that are modern, platform neutral and dont come with ink subscriptions that leave you feeling like you've signed up for a multi-level marketing scheme.

Setup tricks you into thinking you have to get an HP account and use their cloud services – The printer sets up quite easily over wifi. Printing works easily, although the quality is average, but the real issue is with scanning. The only apparent option to scan is to create an HP account. The app that comes with the printer says scanner won't work without it. No way around it either unless you hunt through help sites. I have enough… Read more

accounts and enough passwords and I didn't want another account, so the printer was going over the edge of the balcony until I found a link on the HP website for HP OfficeJet 8010 All-in-One Print and Scan Driver and Accessories. The executable file is OJ8010_Full_WebPack_49.9.4593, and once I'd downloaded all 121mb, I could access all functions without the HP account. Rated bad because the printer nearly did go over the balcony. Took me two hours to find the solution.