HP OfficeJet Pro 7740
VerifiedMPN: G5J38A29 reviews
HP have resorted to electronic extortion of it's own customer base. Since the latest firmware update, put any cartridge in the printer, other than a HP cartridge and not only will the printer malfunction, the printer will refuse to print. Not just refuse to print colour if one of the extortionist priced colour cartridges has been replaced refuse… Read more
to print anything. Corporate extortion and enshitafication at an global scale. Avoid this unmitigated extortion at any cost.
The worst experience – I consider myself tech savvy, and for the life of me I cannot get this new HP OfficeJetPro working. Why is it so hard? I wish I had never bought this horrible device. The Printer is connected, drivers installed - but remains "OFFLINE". I have the same issue with my other HP printer at home. Why did I buy another HP printer? Rubbish Show details
Scanner Crap – Wide Format Scanner doesn't scan A3, what a piece of rubbish A poor software package I wish I never bought it Show details
Unmitigated Nightmare – If only I'd read reviews before buying this printer/scanner. Just awful. No other way to describe it. It just does not work. Want to scan? Tough, can't do it. Print? Sorry, doesn't do that either. I honestly can't believe how bad this product is. There are so many egregious examples of how many ways the HP Office Jet Pro 7740 just does not… Read more
function, I simply don't have sufficient lifespan in order to list them. Imagine this printer/scanner is analogous to one of those mask maniacs who still insist on muzzling themselves outdoors, give it a very wide berth. HP should be ashamed of themselves for putting this thing on the market. Just a scam!!!!!!!!!!
It's a great document printer and scanner, but – ...you have to contact HP support to get the full blown software, which is pretty daft from HP. For many people perhaps the default light software does the trick, but I don't understand why they would buy an advanced all-in-one in that case. What prompted me to contact them was that the scan to searchable PDF was not available and when I… Read more
complained I got a link pretty damn fast, within hours. I guess photo printing is OK but probably not the best - I note that all proper photo printers have 8, 10 or 12 different inks, this one has the standard 4. One thing I really like is that when you scan double sided through the document feeder it scans both sides at once, ie no wasted time in turning the page over.
Hell on earth – never had a worse printer in my life. Cant close the trays with A3 paper , but thats the tip of the iceberg. HP make you sign up to use their online software instead of supplying a driver which is prone to all sorts of malfunctions. Out of desperation I just connected it to my computer with an ethernet cable and then find that it won't scan the… Read more
full A3 size. took 2 hours of wasted time online to find out that you cant make an A3 scan unless you do it online using their software. Troubleshooting this heap of rubbish costs thousands of dollars in lost productivity.
Average to annoying – I've had this printer now for about a year. I bought it reluctantly at a time when I needed a printer and this was the only one I could get and have regretted it ever since. Every HP printer I've had to deal with in more than 20 years has been a problem, and this one's no different. It only sees occasional use and is connected to several… Read more
machines/phones via a wifi network, but probably every third time I want to print and EVERY time I want to scan it can't find the printer and requires me to use the "print and scan doctor" to fix it, meaning that instead of taking 30 seconds to scan a document I need to spend half an hour or more stuffing around trying to get it working again. And why in god's name do I need to make an account and be online just to use a local printer/scanner?
Then let's talk about the cost of the ink cartridges... if I pay the regular retail price I'll have paid more for ink after only three changes than I did to buy the printer! At least the cartridges do seem to last a fair while. Annoyingly HP have bent over backwards to prevent the use of alternative brands, refilled cartridges, or tank systems, even releasing updated firmware specifically to lock it down further... and if you run out of one colour you can forget about even black & white prints, the whole machine sits there and sulks until you replace the "depleted" yellow, cyan, or magenta cartidge, even if the black one's full.
In short, when it works it does an ok job... the hardware seems capable enough (if a bit flimsy), but the software seems to have been written by monkeys or scammers, with no focus on reliability, and a strong need to have you spend as much as possible on HP cartidges and send them your usage data
I previously had a Brother MFC for several years and had reterofitted ink tanks to it... and if it hadn't died after nearly a decade of service I'd be using it still. No special software required, no accounts, no cartridge blackmail, it just did its job. Buy one of them instead.
(Editted for formatting/typos)
Not Great – 1/. no duplex scanning on adf 2/. can't print in colour from my windows 10 laptops (2) but aok from my iPhone - why????? In fact the only way I can reliably and easily print is via my iPhone 3/. if you do auto updates you can't use non-geniune ink 4/. scanning is next to useless - adf only does one side, have to use web services to save to a… Read more
computer which means auto updates & genuine ink 5/. HP Print App - this app defines bloatware, theres multiple layers to set colour, paper size, double sided printing. I waste a tree trying to get double sided, correct paper size each time I want to print 6/. It's a big printer. I have the HP 7720 also which only has 1 tray - so I have dedicated the printer to one paper size - A3 - because changing between sizes is a nightmare!!!!!!!!
Definitely would not recommend.
This will be my last HP printer – We purchased this multi-function printer just on 4 years ago. It cost $324 at OfficeWorks. We decided that we needed an A3 scanner and printer as my wife does botanical art and needs a device capable of capturing and printing large images. We were replacing a similar HP device and I have stuck with them over the past decade although have started… Read more
to worry about the drop in quality.
Around 18 months ago we noticed that the cost of genuine replacement HP cartridges had gone through the roof. As at today, a full set costs $245 at OfficeWorks - almost the cost of the original device! They are a bit cheaper elsewhere and you can also get OfficeWorks to price match as well.
We therefore started to use non-genuine ones. We have noticed that there is a need to clean the print heads more often but the cost savings (up to $150 pet set) more than offset that inconvenience.
Now, just today I inserted one of the non-genuine cartridges only to discover that a firmware update now prevents it being used. Sorry, HP, I refuse to be taken advantage of any longer...
I have just ordered a new Epson EcoTank printer. I will leave a review on that once it arrives...
Plagued by offline issues on printing; hard to get it to scan – Had frequent problems with not being able to print. Would send a print document to the printer queue and it would report an error. Moved it from wireless connection to Ethernet cable connection but similar issues. Online HP forums recommended removing the HP Smart windows software and using basic Windows 10 drivers. That improved printing from… Read more
Wins 10 but scanning didn't work. The Windows scan software would have an error. Could not print from Mac laptop on the same wireless network. Could print from a iPhone. So to print I would send PDFs to my iPhone and print from there. I updated to the latest HP firmware. My guess is that the model is too old. Purchased a HP Colour LaserJet M283fdw (as I wanted a laser printer) so far (2 days) it has worked well. I wanted to move away from HP but all online reviews have HPs as their best printers.
nice printer ,but unreliable (keeps going offline) – Printer is nice when it works, but keeps going offline and it is a big problem to get it working. Constant issues every few days, repair programs are not always able to fix it. I spend more time to get it online then what it takes to print. Totally unreliable. Show details
Okay once you get one that works but ink expensive – First one failed to load paper from tray 2. Replaced and worked from day one. Print quality is good. I only print plans in black but now find it's been using colour as well in the mix and two colours depleted. Not sure why such would happen. It's a big device so ensure adequate room for such. Don't like the way the A3 paper in second tray causes… Read more
it to stick out from other. Does have a cover for such but only partial cover. (i put a cover over that to stop flies or other matter to get into the tray)
Overall, does the job and for the price is okay. But cost of refill let's it down. Not sure what alternatives would be better and as such wouldn't recommend but if stuck then I'd suggest buy one. (it was the only A3 printer available when I bought mine mid Covid
Poor quality prints and bad customer support – Poor quality prints. The "set-up cartridges" never printed a single good quality print. Contacted customer support and they just told me to buy a new set of cartridges. Very disappointed with this product and their customer support. I will bring this back to officeworks and never buy another HP product. Show details
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Hard to believe – Plagued with "printer offline" issues since purchase, wifi and usb. online help apps and sites are garbage. pretty much a paper weight designed to collect information. Cant believe that after all these years, "printer" manufacturers cant get a simple task like connecting/printing sorted. Had printer for near on 2 years, problems persist. Show details
No extension tray cover – In the 2021 version of the printer, HP decided to stop supplying the extension tray cover as a cost saving. Videos and photos of the printer clearly show the printer supplied with the cover. Is HP allowed to remove components from their products to make them inferior without notification or changing the model? Show details
Taking the product back to get another printer – Had numerous issues with getting the printer to connect to my laptop and finally got it working only to have numerous issues with getting it to print. Cartridge longevity is also incorrect. Spending hours waiting or fixing printing issues is not part of my business or study plan Show details
This printer won't print – I can't rate it because it won't print. Perhaps this is an excellent printer if you can get it to work. If, like me and many others, you can't get it to work, then you have wasted your money. I suspect HP know there is a problem and therefore won't allow you to speak to a human regarding this. The so called HP agent and the HP program to find and… Read more
fix problems are useless. HP's own HP Smart program can't find the printer via wireless or USB, but Windows can!
2 printers per set of cartridges – Our 7740 failed before we used half the ink up in the first set of cartridges. HP had us send it back and sent a refurbished printer which had major issues with print quality. We were calling tech support every other use because it would loose connection with the network. Last time we called tech support it was because it wouldn't work with one of… Read more
the computers on our network. They screwed it up so bad that it wouldn't work with any one of our computers. Then they told me to pay to have someone come out and repair my network. Ended up not being the network so it ended up costing us even more money.
Two printers, less than one set of cartridges, all in the trash. Poor technical support, poor print quality, overall just a poor product. We will avoid buying anything from HP again.
If I could have one dollar for all the time it refuses to print – If I could have one dollar for all the time it refuses to print... I would just like to hammer it and launch out of the window the pieces of the 7740. I gave 2 stars only because when it decide to work, it works well
Reliable printer – I bought this printer to supplement my 8600, as I need A3 printing/scanning capability and handle a similar workload. To date it has performed well and done all I wanted from it. As the paper tray needs to be expanded when loading A3 paper, I decided to use the bottom tray for that purpose. Expanding the tray can be a little fiddly but it works.… Read more
In this mode it protrudes about an extra 7cm. It is a fairly large printer, so I've place mine on top of my 3 drawer steel filing cabinet, which is just a nice height for it and provides a stable platform and occupies the whole area.
Printing A3/A4 is straightforward from most applications. Scanning A3 requires that the source be set to flatbed or glass area, as the ADF only allows for A4, otherwise all good. The HP app only allows scanning to JPG or PDF, whereas the Windows Fax and Scan app (part of Win10) will scan to TIFF, PNG and BMP as well. It just depends on the user's needs which app you want to use. The HP app is also available for iOS and Android.
I've found printing photos with this unit to be a mixed bag. I've tried various photo papers with uninspiring results, but then this is not a dedicated photo printer. Printing normal documents is what it is good at and does so at a reasonable speed.
Occasionally my printer will go offline for some reason but a quick run of HP's excellent utility Print and Scan Doctor soon fixes that.
Replacement inks are a little pricey, but the cost per page is roughly on par with the 8600. All said, it has been a reliable printer (for me).
Will not print any specialty paper or envelope – Has no hand feed tray and will not pull in any specialty photo paper/envelopes/or cardstock from the trays. Gets stuck in a "cancelling job" loop. Makes a crazy sound when scanning at times. Customer service is awful. Spent an hour and 1/2 on phone, then was told a senior tech will get back with me. I've contacted threes times and no one has… Read more
called back yet. Bummer because I like the printing better than Epson, but will have to go back to Epson or try cannon. This is a big waste of time and money. I needed a wide format scanner and printer and was hoping this would be great. But no.
Simple, user friendly and cost effective. Cant rate this highly enough – The print quality is sufficient for my small business and personal use. We have printed a lot, and have never needed to change the ink cartridges. Printing off the phone is really easy with the user friendly app. I would recommend this to anyone needing flexible A3 and A4 printing capabilities. Well done HP. Show details
Find out how HP OfficeJet Pro 7740 compares to other Printers
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Trying to get and other model – Prints blank pages, goes off line, jams. Sometimes jumps pages or it prints half one 1 the other half on an other. Completely unreliable. Trying to work things out with HP to get an other model, I lost my trust in this one very costly in time and paper. Wish me luck. Show details
Disapointed !!!! – Print quality - Great, copies well and looks good! Unfortunately, often it doesn't print with no explanation.....goes 'offline' or pauses to have a think now and again!! Unreliable and irritating - money back please! We had a sales rep visit recently - leasing seems a better option now than buying! Show details
Has everything I need & more – Unbelievably easy to print from PC or mobile device from any location. Great print quality & speed, good looks, A3 print capability useful. It's a little large compared to other types & also A3 paper tray doesn't close when loaded with paper. Overall, I'm happy with the purchase. I would recommend for the price. Show details
GREAT PRINTER – Quality is good for home use, probably need to go to the next step up for better quality, if needed for presentation/business work. The printer has never jammed or broken down making it a great home use. Scanning to laptop is easily done. Set up was also easy to follow instructions. Show details
Great Printer – Was looking for a printer that was capable of printing/scanning A3. Being a large printer, it was a bit tricky getting it into the car, so if you have a small sedan, it may be a bit of a struggle. Aside from that, it is can be carried by one person. Taking it out of its box was ok until the plastic handles used to lift it out of the box snapped.… Read more
As for setting it up via a wireless router and then connecting it to all the devices well that was very easy for both Windows and Mac. The printer is not overly noisy when printing and has good to very good print quality (photos will be the true test). It was a great relief to replace the Lexmark Pinnacle Pro901 which struggled with everything that printers are supposed to do. If I had one small criticism of the HP 7740 it has a small LCD screen that also brings up a keyboard when required. The consumables (ink cartridges) are about on par with the Lexmark and are not overly expensive. So far, no paper jams. All in all a great printer and a great price.
printing perfection – a great little printer that has given great service and great satisfaction , the print quality clear and the colours when printing a coloured photo is unsurpassed, bright and vivid with clear definition a good price for the printer, but as with most printers the ink cartridges are rather expensive i am very satisfied with all features of the machine, the paper coming through with no jams Show details
Print, copy and scan A3, and fax, from Windows, Mac and Linux – This is my third HP all-in-one printer. I bought an OfficeJet 6500 so that the Windows, Mac and Linux users in my house could all use it. I bought an 8600 when my 6500 stopped working, and to get lower printing costs. The 6500 worked again after I gave the print head a good wash and let it dry. I bought the 7740 in order to print and scan… Read more
A3, because it has two paper trays, and to get slightly lower printing costs than the 8600 (which is going to a friend who needs a better printer).
The Linux installation initially wouldn't scan, and wouldn't print A3. Everything works, now that I've installed an updated version of HPLIP (HP Linux Imaging and Printing).
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Although Windows said my version of Windows was up to date, it wasn't. I went to external link and did that… Read more (+1 reply)