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HP OfficeJet Pro 7740

HP OfficeJet Pro 7740

MPN: G5J38A
2.7 from 19 reviews · View Statistics
See the Best Printers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by HP

Reviews

  • Build Quality
    2.6 (8)
  • Value for Money
    2.1 (8)
  • Ease of Use
    1.6 (8)
  • Cleaning & Maintenance
    2.5 (8)
  • Ink Cartridge Longevity
    2.0 (7)
  • Reliability
    1.3 (7)
  • Printing Speed
    2.3 (7)
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karl
karlMetropolitan Adelaide, SA
  • 11 reviews
  • 5 likes

nice printer ,but unreliable (keeps going offline)

published

Printer is nice when it works, but keeps going offline and it is a big problem to get it working.
Constant issues every few days, repair programs are not always able to fix it.
I spend more time to get it online then what it takes to print.
Totally unreliable.

Purchased in at Officeworks Physical store for $499.

Build Quality
5/5
Value for Money
4/5
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Richard
RichardTasmania
  • 2 reviews
  • 1 like

Okay once you get one that works but ink expensive

published

Purchased in at HP Australia for $350.

Build Quality
4/5
Value for Money
4/5
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Chris
ChrisWimmera, VIC
  • 2 reviews
  • 3 likes

Poor quality prints and bad customer support.

published

Poor quality prints. The "set-up cartridges" never printed a single good quality print. Contacted customer support and they just told me to buy a new set of cartridges. Very disappointed with this product and their customer support. I will bring this back to officeworks and never buy another HP product.

Purchased in at Officeworks for $299.

Build Quality
1/5
Value for Money
2/5
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Hard to believe

published

Plagued with "printer offline" issues since purchase, wifi and usb.

online help apps and sites are garbage.

pretty much a paper weight designed to collect information. Cant believe that after all these years, "printer" manufacturers cant get a simple task like connecting/printing sorted.

Had printer for near on 2 years, problems persist.

Purchased in at Officeworks for $289.

Build Quality
4/5
Value for Money
1/5
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Catherine
CatherineSouth East Queensland, QLD

No extension tray cover

published

In the 2021 version of the printer, HP decided to stop supplying the extension tray cover as a cost saving. Videos and photos of the printer clearly show the printer supplied with the cover. Is HP allowed to remove components from their products to make them inferior without notification or changing the model?

Purchased in at Officeworks Physical store for $329.

Build Quality
1/5
Value for Money
1/5
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George  D.
George D.South East Queensland, QLD

Taking the product back to get another printer

published

Had numerous issues with getting the printer to connect to my laptop and finally got it working only to have numerous issues with getting it to print. Cartridge longevity is also incorrect. Spending hours waiting or fixing printing issues is not part of my business or study plan

Purchased in at Officeworks Physical store for $399.

Build Quality
3/5
Value for Money
3/5
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jrb17
jrb17South East Queensland, QLD
  • 9 reviews
  • 2 likes
  • Verified

This printer won't print.

published

I can't rate it because it won't print. Perhaps this is an excellent printer if you can get it to work. If, like me and many others, you can't get it to work, then you have wasted your money. I suspect HP know there is a problem and therefore won't allow you to speak to a human regarding this. The so called HP agent and the HP program to find and fix problems are useless. HP's own HP Smart program can't find the printer via wireless or USB, but Windows can!

Purchased in at Officeworks for $299.

Build Quality
1/5
Value for Money
1/5
jrb17
jrb17
jrb17
jrb17
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2 printers per set of cartridges

published

Purchased in at Staples.com.au for $350.

Build Quality
2/5
Value for Money
1/5
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Andrew
Andrew
  • 2 reviews

If I could have one dollar for all the time it refuses to print

published

If I could have one dollar for all the time it refuses to print...
I would just like to hammer it and launch out of the window the pieces of the 7740.
I gave 2 stars only because when it decide to work, it works well

Incentivised Review No
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Rene
ReneMetropolitan Adelaide, SA
  • 34 reviews
  • 17 likes

Reliable printer

published
Date Purchased
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Will not print any specialty paper or envelope

published

Has no hand feed tray and will not pull in any specialty photo paper/envelopes/or cardstock from the trays. Gets stuck in a "cancelling job" loop. Makes a crazy sound when scanning at times. Customer service is awful. Spent an hour and 1/2 on phone, then was told a senior tech will get back with me. I've contacted threes times and no one has called back yet. Bummer because I like the printing better than Epson, but will have to go back to Epson or try cannon. This is a big waste of time and money. I needed a wide format scanner and printer and was hoping this would be great. But no.

Date Purchased
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Simple, user friendly and cost effective. Cant rate this highly enough.

published

The print quality is sufficient for my small business and personal use. We have printed a lot, and have never needed to change the ink cartridges. Printing off the phone is really easy with the user friendly app. I would recommend this to anyone needing flexible A3 and A4 printing capabilities. Well done HP.

Date Purchased
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JPB
JPBQuebec, Canada

Trying to get and other model

published

Prints blank pages, goes off line, jams. Sometimes jumps pages or it prints half one 1 the other half on an other. Completely unreliable. Trying to work things out with HP to get an other model, I lost my trust in this one very costly in time and paper. Wish me luck.

Date Purchased
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Disapointed !!!!

published

Print quality - Great, copies well and looks good!
Unfortunately, often it doesn't print with no explanation.....goes 'offline' or pauses to have a think now and again!!
Unreliable and irritating - money back please!

We had a sales rep visit recently - leasing seems a better option now than buying!

Date Purchased
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Ben
Ben
  • 2 reviews

Has everything I need & more...

published

Unbelievably easy to print from PC or mobile device from any location. Great print quality & speed, good looks, A3 print capability useful. It's a little large compared to other types & also A3 paper tray doesn't close when loaded with paper. Overall, I'm happy with the purchase. I would recommend for the price.

Date Purchased
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Questions & Answers

RAMON G.
RAMON G.asked

I am having problems with the hp 7740 printhead. It is leaking some of the ink, mostly magenta. Should I clean it? What I could use to clean it?
If I need another printhead, what is my best option?

No answers
Greg Henderson
Greg Hendersonasked

I just bought a HP OfficeJet Pro 7740 printer. I have set up the tray on the printer (A4 for Tray 1 and A3 for Tray 2) but my PC won't allow me recognise Tray 2. I have Windows 10 Enterprise installed on my Dell Notebook (it is a work PC). Tutorials on you Tube seem to be using an older form of Windows I can't access the same printer properties as are shown, which allows the second tray to be identified. Can you help please? The only reason I bought this printer was for its A3 capability.

2 answers
Catherine
Catherine
Greg Henderson
Greg Henderson
Rui Z.
Rui Z.asked

This printer may be of good price but ink consuming.
It doesn't allow you to print black page if any of the coloured cartridges is depleted.
Even if you only print black pages, it still use your coloured inks.
Even if you do not print (using only the scan function), it still consumes your coloured inks.
I think all of these is because coloured cartridges are expensive.

No answers
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Details

CategoryPrinters
Price (RRP) $299.00
Printer TypeLaser
Multifunction FeaturesCopier, Fax and Scanner
Two-sided PrintingYes
Wireless OptionsWi-Fi
Maximum Paper SizeA4
Print from PhoneYes
Print Speed 34 ppm
Printing Resolution4800 x 1200dpi
Scanning Resolution1200 x 1200dpi
Dimensions 383 x 584 x 466.9 mm
Weight19.5 kg
Manufacturer Warranty1 year(s)
ManualDownload manual
Visit official website
  • GTIN12: 889894812766
  • MPN: G5J38A

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