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5HP Smart Tank Plus 551

HP Smart Tank Plus 551

 VerifiedMPN: 6HF11A
5HP Smart Tank Plus 551
1.2

11 reviews

Positive vs Negative
9%91%
Build Quality
1.6
Value for Money
1.3
Ease of Use
1.0
Ink Cartridge Longevity
2.7
Reliability
1.0
Printing Speed
1.4
11 reviews
Tan N.
Tan N.NSW
 

WORST PRINTER – HORRIBLE PRINT QUALITY. Can never print text correctly, seems to always miss words or whole paragraphs are just missing Show details

OIOIOIOIO
OIOIOIOIO
 

I hate this printer more than anything else on this earth – Supposedly, this printer will have ink for ages because it has big tanks - well NO because you need to print 30-40 version of the SAME page in order to get a SINGLE print which has a reasonable amount of streaks on it, it is unbelievable - A chimp with a fountain pen would make a cleaner print. Also, it takes forever to start up, constantly… Read more

ignores requests to print, so you have to click print multiple times just to do one thing, and it makes horrible, plasticly crunching noises all the time.

Also, if you want to print photos, you are FORCED to log into HP's 'smart' (i.e dumb) bloatware.

This is the most hateful piece of garbage technology ever developed in the entire 800,000 year history of mankind.

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Used to love HJs
Used to love HJsWA9 posts
 

fitting end to a piece of crap – it simply NEVER worked reliably.... so this photo demonstrates what every person should do.... all your frustrations just "disappear" as you pledge to read the reviews next time ! Show details

Mark Smith
Mark Smith2 posts
 

Waste of time – I purchased the printer Sunday. After setting the printer via the instructions it came up with an error with the printer head. So Followed the instructions and continued to have the error. Spent 40 minutes on hold, operator was unable to help told me they would call back within 24 hours. On Tuesday called again, almost an hour on hold. Told that… Read more

they were busy and would call me back. I called Friday after not hearing from them. After 20 minutes was transfered to a customer service rep. They spend 30 minutes only to tell me the printer is faulty and return to the store. I asked if they could send me a replacement - this isnt an option. So I now need to spend more time trying to replace a faulty printer. This is not good customer service in this day and age. Avoid HP - waste of time

mark
markVIC2 posts
 

Worst printer ever – Printer has never worked properly since owning it,tanks full of ink wont print colour. paper always comes up with errors. doesnt always connect,slow pice of rubbish. Show details

Paul D.
Paul D.
 
Build Quality
Value for Money
Functionality

Loved it to begin with, now it never connects – Prints O.K., ink lasts forever, But sometimes it connects and sometimes it does not. Always when you are in a hurry or need it to print in a hurry, you need to spend an hour trying to get it to conect to wifi and receive print jobs. I'm replacing it now, because it is way too frustrating. Show details

Chris B.
Chris B.QLD2 posts
 

Absolute Rubbish – By far the worst printer I have ever owned. Comes up with paper jam e4 error when there isn't a paper jam. When printing if it has sat for a week without printing the print nossels are blocked and you end up with print issues so you have to do a clean..Worst pos ever Show details

Michael
MichaelVIC3 posts
 

Rubbish print quality - always missing parts of letters!! – Print quality always unreliable. You have to go through each page to see which ones did not print properly despite having full ink tanks! Error messages not understandable - pictures that do not make any sense. Online help - Useless. never resolves any issues Show details

Liz J.
Liz J.2 posts
 

This is the worst printer I have ever owned – Printer constantly comes up with errors and says their is a problem with print heads . I liked my $30 cannon one better. If it didn't cost me so much , I would take it out the back and jump up and down on it . Show details

Nick
NickQLD3 posts
 

Bucket of trash – Cartridge not communicating with printer. If paper isn't sitting exact it looses its crap. Slow and unreliable. Just an all around poor experience, LCD display does not diagnose errors either. Do not buy  Show details

Nlventu
NlventuNSW96 posts
 

No more cartridges – We have had this a few months and it’s a great printer. No cartridges are great. Print quality is good. Only downside is paper feeding. It runs out quick but okay for home. We print from multiple devices as well.

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