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HSBC Everyday Global

HSBC Everyday Global

2.3 from 20 reviews · View Statistics
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Reviews

  • Transparency
    2.5 (10)
  • Ease of Application
    1.5 (2)
  • Rates and Fees
    3.0 (2)
Previous
Next

Cancelled card when taking cash out overseas

published

Got this card to get cash out while in the UK for a year before starting job. They put a temporary hold on the card after using it to get cash out a few times. They can't remove temporary hold and have to send a new card in 10-14 days. Failed to inform me of the temporary hold until doesn't work at ATM. How about a phone call to question the transactions as I updated my contact details with you. In other news, app is terrible, worst I have ever used, they take an extra % when U transfer to one of the everyday global currencies in your account and then take out from there so not really worth it unless u thing currency values will be up and down

Transparency
1/5
Ease of Application
1/5
Ohifriend
OhifriendSouth East Queensland, QLD
  • 3 reviews
  • Verified

The best purely for Apple Pay type transactions, otherwise nothing else

published

At the time of review, this HSBC debit card is the best I’ve found for “physical” transactions, specifically for the 2% Cashback on Apple Pay (and PayPass etc). For anything else, this is a waste of time and you’re better off sticking with anything popular that offers no fees, no international fees, better spend tracking, etc. such as ING.

Ease of Application
2/5
Rates and Fees
5/5
goodone007
goodone007Sydney, NSW
  • 10 reviews
  • 5 likes

Good 2% rebate

published

Opened the account 2 months ago. Waiting for my $100 bonus payment as I have deposited 2000 each month. So far, have got the 2% rebate on most of my purchases except for Coles and Metro Petrol because these merchants classified my Tap and Go purchases as EFTPOS rather than Visa PayWave. Called the service center at 9:30pm and got a good response explaining the situation. Although it’s frustrating that Coles purchases can’t earn me 2% rebate, I’m happy with the service so far.

Transparency
4/5
Incentivised Review No
KMinOZ
KMinOZMelbourne, VIC
  • 18 reviews
  • 14 likes

Great for payments and cash withdrawals overseas

published

The exchange rates are not as competitive as transferring funds to an overseas account via some online providers but the card is great for travel to countries where one doesn't have a bank account. The card offers the option to exchange funds into one of the available currencies while exchange rates are good and use the funds later.
Unfortunately this card doesn't have the same card controls as the HSBC Platinum card but it is the better option for accessing cash overseas.

Transparency
4/5
Incentivised Review No
Transaction Accounts

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Sammity
SammityHunter Region, NSW
  • 5 reviews
  • 8 likes

Easy to open with great features

published

I am so surprised by many of these reviews. I opened my account very quickly online, with no need for attorneys as someone else apparently did. Online banking was simple to set up, definitely not harder than giving birth as another said. I have rung a few times and never had the long wait times of another reviewer.

The cashback on purchases is super, and it is an account I recommend highly.

Transparency
4/5
Incentivised Review No
John
JohnSydney, nsw
  • 61 reviews
  • 47 likes

Sign-up Procedure Obtrusive & Painful

published

Applying for a HSBC Everyday Global card is akin to jumping through as many hoops as you would go through to get a home loan. They asked me my place of employment, how long I live at previous addresses, to have a document signed and witnessed by a power of attorney etc etc etc. I put this one in the too hard basket, I will be happy to pay the small % other cards charge me for the ease of signing up for the service.

Transparency
1/5
Incentivised Review No
DavidH9000
DavidH9000Mid North Coast, NSW
  • 40 reviews
  • 42 likes

The card is brilliant for overseas transactions, great for local ones and amazing if there is a problem.

published
Transparency
5/5
Incentivised Review No

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Next

This is the worst product I have ever used

published

I wish I could rate less than 1 star. I have GBP loaded in the account which doesn’t let you withdraw when your are in the UK. When you try to call customer service they are very unhelpful and can not resolve.

Transparency
1/5
Incentivised Review No
Lloyd F.
Lloyd F.Northern Region, NSW

Visa debit card doesn’t work

published

Got this debit card in Australia to use overseas. Now over seas and discover the card is apparently faulty. I’m now stranded in Bahrain and unable to get cash using the card. Will be cancelling Hsbc account as soon as i return to Australia. Do not open one of these accounts.

Incentivised Review No
Transaction Accounts

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HSBC international debit card doesn't work

published

I got this card here in Canada so that my daughter could use it while living in Australia - pay rent, withdraw cash, make purchases. Now that she's attempted to use it in Sydney, it's been declined in every store she's been to. The HSBC help line tells me that as it's an international card, the Australian retailers' machines probably can't read the card!! I am having a real problem understanding why I'm hearing this now. I was explicitly told she could use it anywhere in Australia despite having acquired it here in Canada. It would have been just as easy to stick with a Canadian bank debit card for her.

Transparency
1/5
Incentivised Review No

Beware of exchange rates

published

Opening the account 12 months ago was a bit of challenge, but after three weeks it was approved and I received my card. It is brilliant for transactions in one of the currencies held in the account. For other currencies it was originally very good with the exchange rate being consistently exactly as provided on the Visa website. For the last 2 months, however, the exchange rate used has consistently been less favourable that the VIsa rate which the PDS says is to be used. It seems that the bank is now taking a margin of around 1.4% on foreign transactions in currencies not held in the account. This is very sneaky, not to mention dishonest.

Transparency
3/5
Incentivised Review No
Nicky
NickySydney, NSW
  • 4 reviews
  • 3 likes

HSBC Global Account blocked many times

published
Incentivised Review No
Transaction Accounts

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Checuaras
ChecuarasGreater Melbourne (Metropolitan), VIC

Dear God just kill me now

published

My experience with HSBC has been terrible from start to finish. Even the process of getting access to online banking has been more painful than giving birth, which i have done twice. The level of security checks and activation codes required feels like it is an attempt to dissuade you from using their service, the Customer service is full of waiting, even to register an activation code to actually be able to log in to an online banking account required me waiting on hold for five minutes. The process of getting a loan took no less than 2 months! Its disgusting. I really was so close to pulling the pin so many times and they are only too happy to cancel your application which really cements my belief that they do not actually want customers.

Transparency
1/5
Incentivised Review No
Renato_A
Renato_AGreater Melbourne (Outer), VIC
  • 36 reviews
  • 37 likes

Excellent Card for Hedging Currency for Overseas Travel

published
Incentivised Review No
Miss L
Miss L
  • 2 reviews
  • 1 like

Terrible customer service and not helpful

published

The Hsbc and the woman behind the counter are giving two different policies. Two many paperwork’s required to open a bank. This is 21st century!!!! Basically just happy for me to walk out the door without helping out or offering suggestions. Provided passport and utility bill as per what they required online. Went to branch in Southport being told its not enough.

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