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ING Personal Term Deposit

ING Personal Term Deposit

3.0 from 11 reviews

See the Best Term Deposits in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
2
4 star
3
3 star
1
2 star
3
1 star
2

jnu123

jnu123

  • 9 reviews

Bye Bye, ING

published

If you do not look after your existing customer with a good saving maximiser rate, we have to say bye bye!!! There are more competitive online rate in the market.

Transparency

LetsTalk

LetsTalkMelbourne

  • 22 reviews
  • 19 likes

Unethical for them to remove the Rollover Bonus on Existing Customers

published

I had gone with them on a couple of Term Deposits because of the Roll Over bonus after doing my sums. However, a few months into the terms, they informed that the Bonus rate will be removed. This is not right and deceptive advertising. I will be seeking an inquiry into this practice.

Transparency

Fiorelli_Sun

Fiorelli_SunWestern Australia

  • 13 reviews
  • 6 likes

Term deposit

published
Transparency

The reviewer stated that an incentive was offered for this review

Sandibow

SandibowAU

  • 4 reviews
  • 2 likes

If I could rate them zero I would

published

Bill

Bill

  • 2 reviews
  • 1 like

All professionally handled - but be aware interest on 24 mo term deposit no paid annually.

published

Hard to rate as all contact was handled in a professional and friendly manner - however all the previous term deposits i had over 1 year term paid interest annually so assumed this was implied feature for all. ING 24 month term deposit interest paid on maturity, ie after 2 years vs annually. If this is factored into planning may well provide a 4-5 star experience as noted by others.


StephenH

StephenHSydney

  • 9 reviews
  • 12 likes

Excellent term deposit product. Good systems. Intelligent customer service. Decent rate.

published

I've used ING Direct term deposits for both personal and SMSF funds for some years, and am very satisfied.

Their rates are generally close to the best available, even before you include the 0.1% roll-over loyalty bonus. Their back office systems work reliably (both internet and iPhone app) and they communicate well (letter 3 weeks before maturity date; written confirmation of new TD; six-monthly statements at 31/12 and 30/6). Their customer service team are intelligent and empowered to take decisions. What more could I ask for?


MissMoneyPenny

MissMoneyPenny

  • 10 reviews
  • 1 like

Good

published

I really like the ING direct savings account and term deposit accounts. They are easy to set up over the internet. Transferring savings out of other low paying bank accounts and getting much betting interest is always a great idea. It has one of the highest interest rates for term deposits as well which all adds up. A great tool to use when saving for a deposit on a house. The support staff are easy to get hold of on the phone and are very helpful.
Easy to use web site and very helpful support staff.
None I can think of.


bevk23

bevk23

  • 31 reviews
  • 8 likes

Excellent

published

After a potentially disasterous situation with another bank was narrowly avoided, I decided to open up a large term deposit with ING on a 6 month rate. They were very friendly and helpful on the phone and guided me through the steps of opening the account online. Everything went perfectly, the funds transferred through smoothly and I got a fantastic rate, so I'm very pleased so far. Website is easy to use and I can log on to see my interest accumulate every day if I want to.
Everything. Website easy to navigate and phone staff helpful
No cons so far.


katpaul

katpaul

  • 251 reviews
  • 15 likes

Good

published

good fixed in interest rate. excellent customer service by phone when i needed to break a term deposit early. setting up the term deposit is really easy and if you are an existing ingdirect.com.au customer you do not need to fill in any extra paperwork
good competitive rate of interest. really to set up online if you are an existing ingdirect customer
ing recently increased the minimum balance of their term deposits to $10,000. this is a real negative as it used to be great to be able to lock away smaller sums ($1000+) but they do not seem interested in these smaller deals now

doublecurl

doublecurlSydney, NSW

  • 163 reviews
  • 28 likes

Good

published

I love ING, it has been the easiest banking experience i have ever had in my life. I started using their term deposits about 18 months ago and have been more than happy with the service. I like that interested is calculated daily so you get interest on interest. My only gripe is that lately they are not as competitive as other banks anymore and if you shop around there are other online based accounts that pay better rates of interest. I really hope ING pick up their game because i would love to continue to use their services.
Easy to use website and make the transactions
Rates are no longer competitive


shellfreak

shellfreak

  • 168 reviews
  • 21 likes

Bad

published

ING are a great bank for their customers, but this is not one of their better products any more. It used to have really competitive rates but now it is just middle of the road. Really only worthwhile if you are already an ING customer and are looking for the convenience of having all your money in one place.
All the good things about ING in general - great customer service, reasonably competitive rates, easy to join.
The rates are not as competitive as they used to be back in the days when ING was in a class of its own. Better deals to be found elsewhere now.

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CategoryTerm Deposits

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