448 reviews
Reviews with attachments
Inovayt were fantastic in assisting us to source the right loan and then all the way through to helping us shift from our current provider to our new chosen.
We are incredibly satisfied and delighted with the support, professionalism, and patience we received from Chris Brock and his amazing team throughout our home loan journey. Chris was consistently reliable, hardworking, and always accessible—even on weekends. He remained calm and reassuring, even when we were anxious and overwhelmed. His steady… Read more · 1
guidance truly helped ease our stress. His assistants, Emman and Jenna, were equally helpful, friendly, and supportive, making the whole process feel like a team effort.
Although we would have appreciated a more detailed breakdown of each step (since we were completely new to this), Chris’ calm and relaxed approach helped us navigate the process with confidence.
We truly can’t thank Chris and his team enough for helping us secure our new home. We wholeheartedly recommend their services without any hesitation. Thank you, Chris, Emman, and Jenna—you’ve been a blessing! Shane and Alex
Best brokers ever – Ben and the team are efficient, communicative and extremely helpful, we could not have asked for or expected better service! The process was seamless and Ben took all the stress out of the process for us Show reply
In-depth reviews
Incredible Brokers – We had the immense pleasure of working with Brendan and Isaac. When we first engaged with Inovayt, we had already had pre-approval with a bank before and were trying to do it all ourselves. We were first home buyers and a bit clueless about the whole thing. Brendan came in and changed everything for us! Despite what we had originally been told by… Read more · 1
some of the banks, our borrowing power was way higher (almost 200k more!) than we initially thought. Brendan went above and beyond at every step of our home-buying journey. Not only did he help us secure a great loan, he helped us correctly value the property before making an offer and then gave us advice when it looked like we might be entering a bidding war. That advice worked and we got our dream place at a great price! Brendan is reassuring, professional and knowledgeable about what he does. Isaac, the Client Service Manager at Inovayt was also fabulous. He made sure we were organised and knew what was going on before settlement. Isaac is incredibly on top of things - this was great because it took a lot of the administrative load off of us. If you're looking for a broker, I couldn't recommend Brendan and Inovayt more. They make the whole process feel easy.
Excellent customer service – I can't thank Rom and Isaac enough for all the assistance and support they've given us from day one until the settlement! Rom is such a gem! I have never met anyone as passionate and genuine as he is when it comes to customer service! He definitely exceeded our expectations when he spared his own time outside his working hours to meet me and my… Read more · 1
kids online and went through details of the process we have to go through!
And instead of emailing me back to one of my queries, he actually made a phone call and spared me over an hour of his day to explain every single detail of my query! Not only that, he sent me an email for a recap!
I am also grateful for Isaac as he either responded to my emails or gave me a call in a very timely manner! His responsiveness is just amazing!
I highly recommend Inovayt's services! It's like a breath of fresh air when you get to meet people like Romesh and Isaac who were both super supportive in what can be such a stressful process at times!
I have to highlight that I work permanent night shifts and they're both very understanding of this and would schedule a call that suited me!
I am really grateful for all your help guys!
Highly Recommended Finance Broker ! – I recently had the pleasure of working with Finance Broker Ben Robinson and I cannot recommend Inovayt Broker services enough. From start to finish, they provided exceptional guidance and support throughout the entire process. First and foremost, Ben’s expertise in the finance industry was evident. He had a deep understanding of the specific… Read more · 1
financial product my Son and I were seeking and were able to provide valuable insights and recommendations. Ben’s knowledge and experience gave me confidence in his ability to find the best solution for our needs.
Furthermore, Ben and his colleagues were incredibly professional and responsive. They promptly answered all my questions and addressed any concerns I had. Their communication skills were top-notch, ensuring that I was always kept informed and updated on the progress of our application.
I was also impressed by Inovayt’s attention to detail and thoroughness. They meticulously reviewed all the necessary documentation, ensuring that everything was in order and accurate. This level of diligence gave me peace of mind, knowing that my Son’s and my financial affairs were being handled with care.
Lastly, I must mention the exceptional customer service I received. Ben Robinson was friendly, approachable, and genuinely cared about our financial goals. Ben took the time to understand my unique circumstances and tailored the advice accordingly. I felt like a valued client throughout the entire process.
Overall, my experience with Ben was outstanding. Inovayt exceeded my expectations in every aspect and made the entire process smooth and stress-free. If you're in need of a finance broker, I highly recommend reaching out to Inovayt .You won't be disappointed!
Rating: ⭐⭐⭐⭐⭐
Positive reviews
The team at Inovayt took over providing financial planning advice and managing our superannuation a few years ago. We previously had a SMSF with an investment property. We never really felt fully informed or confident we were making the right… Read more
choices with our previous financial planner. A personal recommendation led us to Inovayt. After a comprehensive consultative process, the team at Inovayt Wealth recommended transferring our super funds into a well known super fund. We are so happy with that choice and have full transparency through the app. Our financial planner Susan is accessible, knowlegable and relatable and quick to respond to any questions we have. We trust her and the team to continue to provide great financial advice, action any changes quickly and provide reassurance in our financial choices as we transition to full retirement. We thoroughly recommend them to those seeking financial advice and planning for their future.
Follow-up · The consultation process was very comprehensive and consisted of a few meetings and exchanges of information. It helped us focus on our short, medium and long term financial goals, determine the level of risk we felt comfortable with, both individually and as a couple. It is also provided an opportunity to review our budget and understand… Read more
We had a great experience working with Justin and his team at Innovayt as our mortgage broker. He took the time to clearly explain all the options available to us, including how to best structure split loans and accommodate the complexities of a company title property. He made the whole process easy to understand and was always quick to respond to… Read more
our questions. We really appreciated his expertise and the teams support throughout, highly recommend!
Makenzie has been excellent in walking me through the process of refinancing and exploring a new purchase. Finance isn’t my strong point, but he took the time to explain everything step by step, which made things so much easier to understand. I also had Isabella supporting me through the process, and her help and great customer service really made a difference
Negative reviews
Lies and more lies – Will tell you anything to get your business but after that beware. Do not believe any stories ben tells you. Makes up whatever he thinks you want to hear but will not tell the truth.
Worst possible financial service – I was unfortunate enough to have been referred to James Rae at Inovayte by the people at Oracle finance. To this point it has been the most frustrating and stressful financial endeavor I have ever been through : hidden fees and costs one after another, monumental ineptidute by loosing half the documents we've sent him, emailing our private… Read more
financial details to wrong email address after he's been told to correct it, not listening to a single word we said in regards to how we wanted the loan set up, then refusing to answer finance related questions under the excuse that the financial side of things is not his jurisdiction. Can't wait to get rid of this investment property.
Hi Chris, We're sorry to hear you've had an… Read more
No Contact – Can't believe there isn't any reviews of these guys. We were referred to them by Urban Edge.... and our broker never returned calls, never replied to emails. Still hasn't sent me proof of the "pre-approval" he said we had. That was 2 months ago, needless to say I've gone with someone else. If I was in a rush lets just say we never would have… Read more
secured finance. I have no idea if he ever did anything he said he had. If your in a hurry don't bother as they come out and get you hooked in really fast and that's about the point they stop caring!
Find out how Inovayt compares to other Finance
Know better, choose better.
Recent reviews
Was so happy I found these guys they've pointed me in the right direction and have set me up for a comfortable retirement. Highly recommend inovayt for your financial goals couldn't be any happier
Hands down the best finance company I have ever dealt with. They get you the best deal and explain everything in plain english. Their team is amazing, communication was fantastic and from start to finish very professional, quick and no hidden surprises. Could not be happier, they went above and beyond for us. Highly recommend Romesh, Isabella and Simon and will definitely be using them again.
Great experience with Inovayt. They helped us every step of the way and provided in depth information on the services we required and were always happy to answer our questions.
Luke is always a pleasure to deal with. We always feel better about our future after meeting with him. Everything is easy to understand and very personable. We have recommended him to several people as well. Show reply
Buying my first home was a big step and I’m so glad I had Peter and Jenna from Inovayt Finance to guide me. They were not only patient and supportive but also very professional and reliable throughout the whole process. I always felt informed and confident as they kept me updated and explained everything clearly. Their expertise and care made the… Read more · 1
experience smooth and stress-free. I would highly recommend them to anyone looking for a trustworthy home loan service.
Nick and Jenna from Inovayt were outstanding. They were always available to provide advice, highly professional, and worked hard to secure me the best home loan possible. Their support made the process smooth and stress-free. I would strongly recommend their services to anyone. William Savona Show reply
I've consistently found Nick and the whole team at Inovayt to be highly knowledgeable in their field and incredibly reliable in their dealings. They've helped me secure a home loan and then refinance it later. I'm really satisfied with their thorough approach, their patience in dealing with all my queries and eventually delivering a great outcome… Read more · 1
for me on every occasion.
If anyone ever asks me for advice on home loans, I don't hesitate to recommend the Inovayt team. Their expertise, professionalism, and unwavering commitment to their clients make them stand out in the industry.
Inovayt helped us to avail new finance for our additional investment. I have gone through to other mortgage brokers and have said that my borrowing capacity has been maximised however with Inovayt they will help you and find ways. We are so happy. Show reply
Wonderful and helpful brokers! I am a first-time homeowner with limited knowledge of home loans and finances, but Peter provided excellent guidance to me from start to finish. He was available constantly for support, answered all of my questions no matter how silly they seemed, and worked incredibly fast with a major bank to ensure that I got the best deal possible for my home loan. Thanks Peter! Show reply
Find out how Inovayt compares to other Finance
Know better, choose better.
Inovayt found the best interest rate and valuation for our owner-occupied property, saving us thousands of dollars and allowing us to reach our financial goals faster. Thanks Peter and Mae Show reply
Nick and Chloe were wonderful to work with. Very good with communication to ensure we follow along the process. They made sure our first home buying process was smooth and without any hiccups. Nick was very flexible with his availability and made sure none of our questions remained unanswered. I would highly recommend Inovayt. Show reply
Fantastic team of mortgage brokers. Very communicative and efficient. They secured a good deal on interest rates and loan features based on my needs. Show reply
Romesh and his team Jenna did a fantastic job. They got my home loan approval in a short time when other broker couldn’t do after a month which also cost me more but with Inovayt didn’t cost me anything and everything was quick and resolved with better outcome. I definitely stay with this team for all my future inquiries and recommend them to all. Giving them 10 out of 10. Thank you so much guys. You made my life easy! Cheers! Show reply
Our financial adviser went out of their way to make sure our experience was good without any surprise. Would highly recommend Inovayt Finance. Show reply
Have been using them for many years and are happy with the advice we have received Show reply
What an excellent team to work with! All aspect of our home investment journey has been personalised to an incredible level of customer service. Thank you so much Romesh! Show reply
We had a fantastic experience with the Inovayt team while refinancing our property. They were incredibly professional and supportive throughout the entire process. We had an easy conversation about our refinancing needs, and they took care of all the heavy lifting, researching and comparing various banks for us. It was as simple as signing a few… Read more · 1
documents! You might be amazed at the savings you can achieve by consulting one of their brokers. I highly recommend the Inovayt team!
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Steve, Thanks for taking the time to share… Read more