Ivory & Deene

Arrived within days and was perfect for our space. Exactly as advertised and not the first lights we've bought from Ivory and Deene. Always great customer service.

Fantastic – Music Room Comfort I love my Dream Pod Chair and Ottoman, they are such a compliment to my music room.

I bought the set of Romeo and Juliet chopping boards as a housewarming gift and was pleasantly surprised to receive a complimentary gift of a table runner and pair of place mats. So excited to see how these will be received!

The bean bag and pillow I purchased from this company were beautiful. I love them. Their customer service was as beautiful as the products. So helpful, accommodating and efficient. I will definitely be purchasing from this company again

Hayley you are honestly a gem !!!! you are the definition of what customer service means, I am so grateful for your help and understanding and am in complete awe of how you helped me. I can’t express how thankful I am from you and the team I was blown away. The service was exceptional Well mannered, quick response and so professional and… Read more

knowledgeable about their products. I have had nothing but the best experience with the customer service team at Ivory and Deene.

The product quality is amazing and the finish of the lighting fixtures are fantastic For the quality of the product and the price I paid I really was shocked on how low the prices are I have seen identical lighting for double the price I definitely be returning customer.

Sadly photos online vs the real physical product don’t match in quality and colouring. Poor quality and over priced. A poor experience for the first time purchasing from this online store. Hope the feedback helps improve real imagery and quality feedback

Not happy! – I ordered the bamboo pillow cases and these pillowcases are approximately 11cms longer than ALL my other pillow cases. This excess length just flaps around and looks terrible on my pillow. These are more like king pillow case size NOT standard. I didn't look at the specifications as I assumed that it would be a standard size case so that's my… Read more

mistake. Even so the pillow case I received is 3cm longer than what their online specs say anyway.

The other thing I didn't like was having the "Ivory and Deene" white label on the front of the pillow slip. These are black pillow cases and I didn't want a white label showing. Put the label inside the pillow slip if you need to. As it is sticking out of the seam it most likely will become annoying when sleeping as it isn't nice and soft like the bamboo fabric. And I'm not here to advertise this dreadful brand!

After receiving a response from Ivory & Deene it's not even worth returning them once they take off their excessive postage charge of $18.07 and then want to charge me $15 to send them back. Waste of time! I would NEVER buy from this company again!

Untrustworthy and unethical – Placed an order, received a product far inferior, contacted them with no response, did a review on their website for product and they didn’t publish it. They seem to only publish the good stuff

Love Ivory & Deene, have shopped with them many times over the last few years since finding them online. There products are amazing from gorgeous fluffy bean bags to luxurious sheets. The service is fantastic, communication great, pricing is good and delivery very prompt. A great place to shop for gifts for friends and family or just to spoil yourself :)

Great quality, durable, classy brightness, beautiful! I have ordered cheaper versions before but it could not compare to the LED E14 Flame Tip Bulb Chandelier Candle Globes - 2w Warm White from Ivory & Deene! These ones last longer and the brightness of the warm white colour is just perfect and classy. The size is also perfect as the cheaper… Read more

versions don't always look good in chandeliers. Great quality and on top of that OUTSTANDING Customer Service from Ivory & Deene. Thank you!

Easy to order on website. Quick efficient service. Macrame Madrid hanging chairs will be a hit with the Granddaughter's for Christmas. Choosing a tree to hang them will add to fun .

Very impressed with the company and product. I accidentally ordered the wrong one however it was no trouble for them to change it. The sheets I bought have a beautiful quality feel. Amazing customer service 10 out of10 with prompt delivery.

Now - my favourite piece of furniture in my house!! The photos don't really do the item justice!! I ordered a family sized one thinking all the photos were of teens or kids and thought well might need a bit bigger - not really. Its almost as big as a double bed!!! And once you have laid on it (or a running star jump onto it) nothing feels the… Read more

same. The way it hugs you, but not in a your gonna get hot way. Amazing - wish i hadn't put getting one off for so long. Ivory & Deene - marvellous!!! Thankyou just doesn't seem enough.

So easy from placing the order, to receiving the delivery. Communication was nothing less than fantastic, items received ( ive purchased more than once from Ivory & Deene) have all been great quality, and always get alot of compliments from friends and family when they see what ive purchased. I am really really happy with everything I have purchased. Definately recommend.

I purchased two crystal pendant chandeleir's from Ivory and Deene which were stunning, well made, good quality and are absolutely beautiful in my home contributing to the luxurious feel. The chandeleir's were delivered very quickly and packed really well to ensure no breakage etc. Price was very reasonable for the high quality and look of the… Read more

beautiful chandeliers. I highly recommend Ivory and Deene and will definitely be purchasing from them again, extremely easy to deal with providing high quality products.

Can't speak highly enough of the great service from the team at Ivory & Deene. Our initial email enquiry re the drop lengths of the Reece Pendant Lights was promptly replied to by Paris, demonstrating her product knowledge. Delivery was prompt, however on installation it was noticed that one of the three pendants had a slight crack in the glass… Read more

shade. I emailed Ivory & Deene with a pic of the cracked shade and was answered immediately by Lucy who, without hesitation arranged a complete pendant replacement to be Express posted to us in country Victoria. Great company to deal with. Helen & Alan Stephens

Great Service, pendant lights arrived promptly. One had a small crack in glass but Ivory and Deene sorted this out with a replacement pendant. Very quick and no hassle service. I would highly recommend Ivory and Deene. Pendant lights look amazing. Thanks