Home & Garden Shops

One of the best customer care and prompt service from placing the order to providing real time delivery updates. High quality product and also handled replacement product swiftly. 5 star service

Beautiful furniture. Great service. Lovely store. Altogether a very nice experience

Frank was extremely professional and polite, and fix the problem I had in no time .thank you

Ordered a 3 seater couch about 2 months ago from the Aspley store. Paid a deposit of $662. But since realised I could claim on my existing couch as… Read more

its still under warranty after 4 years at another furniture store. They offered a brand new couch with no delivery fee and $100 off. Plush only offer 2 days for change of mind. I think this is terrible. Seeing as we are waiting 3 months for delivery. Circumstances can change and other bills pop up that make it hard to pay the balance of the couch in that time. Ive lost $662. Asked if I could transfer to another piece of furniture but no reply.

Fantastic job with delivery. Thank you Junior and Nove. Love the sofa

We have bought three lots of venetian blinds from you (nine sets in all) and have been very impressed with your commitment to supplying a high… Read more

quality product. I do however have a couple of issues which might help you slightly improve your customer's experience. As you can see I still gave you blokes three stars as I love your products but I would have preferred to give you five. 1. There is confusion in measuring the drop of the blinds. I calculated the drop from the bottom of the metal mechanism casing while it appears that you calculate the drop INCLUDING the casing which means that the blinds came with one 50mm slat less than I had hoped for. This has still worked (just) with the longer blinds but became very noticeable on the one shorter blind (700mm drop) we ordered. I believe that this lack of clarity does not help you to be as accurate as you would hope to be. Saving yourself one slat on a $600 product did not go down well. 2. I also believe your product would be far easier to fit if the cover strips you supplied were 10mm longer. Three of the nine I fitted were too tight and caught on the metal angle on the inside so had to be hung without one end piece. This was probably my fault for not being accurate enough with the supports but the fact that I missed by a few mm means that if the cover strip had been 10mm longer I would have had no problems. One sometimes has to contend with drilling into bricks or cranky wood grain where exact accuracy is not always possible. It may cost you a tiny bit more but our job would be made much easier. 10mm more cover timber on a $600 product. 3. The transport. Your venetians were extremely well packaged but whoever is doing your transport are a bunch of thugs who need to be talked to. Your packaging is so good these blokes have to really be bashing the packets around to damage the goods. Several of the boxes had bad tears in them but without impacting the goods but one severely damaged one of the casings. Amazingly it was the last venetian I hung and I did not even notice the damage until I discovered that I could not adjust the slats so looked closer. How they have damaged this casing to the extent is was through your thick bubble wrap shows the magnitude of force someone has applied! These blokes must be animals intent on breaking something! I had already disposed of the packaging and was able to more or less straighten the piece so that it works okay but I was not impressed at all. I realise that this is not your fault but the transport company definitely need to be notified that they have a rogue handler or two! I have supplied photos I took of the damaged packets when they arrived and later of the bent casing with broken plastic spacer inside.

I can’t thank Sasha enough for helping me sort out the warranty on my solar inverter. Dealing with warranty claims can usually be a headache, but… Read more

Sasha was super helpful, communicative, and got everything sorted out quickly. My system is back up and running smoothly. Highly recommend!

Really happy with how our solar has performed since installation. It's been great being able to use appliances throughout the day without worrying so… Read more

much about electricity costs. The system has been reliable, and it's reassuring knowing Resinc keeps an eye on things. There was one occasion when the system went offline, but they picked it up and let us know before we even realised.

The follow-up service has been excellent, and the team has always been professional and helpful. It's nice dealing with a company that doesn't just install the system and disappear. I'd happily recommend Resinc to anyone considering solar.

Amazing products very affordable and reliable. Fast shipping. Received it the next day and didn't even pay for shipping!

Nice looking product and quick installation by the plumber too.

Nicki has been amazing! From the moment we stepped into the Fortitude Valley Store, her customer service was super friendly, helpful and she seemed… Read more

to know instinctively what our furniture needs were. Nothing was too much trouble and we are extremely happy with our purchases - our lounge room looks stunning!

Oscar and James, extremely professional in their delivery. Went out of their way to help get the shed where it needed to be. Highly recommended.

Great product COMO bedside 2 drawer black brown. sturdy and strong

Great experience from order to delivery. Great looking product. Love it

Randy from Megaseal has done a fantastic job to repair the grout in the shower of our ensuite bathroom. Looks brand new again! Professional, friendly service.

Skipper has been so great and my product of choice have been using for about a year now after disappointing results from trying Lucent! I have… Read more

their hand wash - excellent (thought my kiddo managed to smash one of the glass bottles so gave replaced with one plastic and kept one glass now.

Their dishwashing tablets both the french and totally naked ones work great in my LG. Was such a relief after trying Lucent which was the same as using nothing.

The laundry sheets work i know others love the smell and i like the smell of all their other products but not the laundry sheets! But they work.

I also tried the body and face wash both are good but i think i prefer my other everyday products to those two still i kind of use them as a backup!

All in all excellent shift for dishwasher and hand wash! Ok for laundry! I also like their shower steamers

Chadwick modular 6 piece lounge suite- Very… Read more

disappointing product and equally disappointing after-sales service

We purchased this lounge for $2,159 on 29 December 2025 and have been extremely disappointed with its quality.

In a relatively short period, the back cushions have significantly flattened and lost their shape, comfort and lack of support. The lounge has also developed a noticeable squeaking noise during normal household use. For a product at this price point, we expected considerably better quality and durability.

Unfortunately, the after-sales experience has been just as disappointing from [Name Removed] lacking compassion to be very honest.

Rather than focusing on how the lounge has actually performed since purchase, the response has largely been that we had an opportunity to view the lounge before buying it and that these issues are characteristics of the product.

That response misses the point. You cannot determine from briefly sitting on a display lounge how its cushions and frame will perform after months of normal use and the sales team advising not much maintained is required but daily adjustments of the cushioned are required.

We have also repeatedly requested that the matter be escalated to regional or senior management, but have not been provided with those contact details.

Replacement cushion inserts (Fluff) have been offered free of charge, which we acknowledge. However, if they are the same type of inserts, there remains an obvious question as to whether we will simply experience exactly the same problem again.

A very disappointing experience from what we expected to be a quality product. Warranty request- Credit :Chadwick mod- 6 piece Case: 81145649 (Lemon)

Professional from quote to installation. This is the second time using Dynamic Shutters on our home

Phong installed our vertical blinds, he was a pleasure to deal with. Fast, clean and efficient. More than happy to recommend him to future clients of Westral

Very disappointed with Snooze’s Black Friday promotion. We were looking at purchasing the Slumberland Mayfair King Firm mattress back in August, when… Read more

it was already advertised at $1,899. Now, months later, Snooze is advertising the exact same mattress for exactly the same price of $1,899, yet presenting it as a Black Friday sale with a supposed 50% discount off an RRP of $3,799. How can this be promoted as a special Black Friday deal when the price hasn’t changed since August? Customers deserve genuine discounts, not promotions that create the impression of a special saving when the same price was available months earlier. It’s disappointing and, in my opinion, misleading. It certainly doesn’t encourage confidence in the retailer. Black Friday should mean better prices for customers, not simply the same old price dressed up as a special offer.

Warning: Don’t rely on the online customer service for accurate product information. I was looking for a lightweight trolley jack and specifically… Read more

contacted customer service to confirm the weight of the TTI 1800kg aluminium trolley jack. I was told that the jack weighed 13.30kg. I purchased the jack based on this information, only to find out afterwards that the actual weight is 25kg. I’m very disappointed, as the weight was the primary factor in my decision to purchase this particular product. Unfortunately, the information provided by customer service was significantly inaccurate, and I would not have made the purchase had I been given the correct weight. I strongly recommend verifying product specifications before purchasing, rather than relying solely on the information provided by online customer service.

These guys do not take responsibility for any damage their contractors do!!! Had 2 roller shutters installed and the put the coloured strips in wrong… Read more

spot so had to come back next day to fix then the guy who come did not wait for the scaffolding plank to walk on and takes it upon himself to just walk on my pergola and leave 3 dents in my roof!!! Contacted OZshut to tell them they come out and recon they didn’t do the damage a cat could have done it!!! They would not take responsibility for the damage even though no one else had been on my roof besides them and funny enough the 2 dents were exactly in front of the one of the windows!! Have used this company many of times in the past and this will be the last time and I will be letting everyone I know not to use them as they don’t take responsibility for contractors mistakes!!! Buyers beware this is a warning to never use OZSHUT ROLLER SHUTTERS as they do damage to your property and use every way possible to make it not their fault but tell you a cat done it!!! Absolutely disgusting worst customer service and this come from the General Manager too!! They get your money and don’t give a [Content Removed] how they treat you or what damage is done in the process!!!!!!!

Smooth and hassle-free battery installation I recently had my home battery installed through Solar Secure and overall it was a really good… Read more

experience. Everything went smoothly from getting the initial quote right through to the installation.

Justine was very helpful throughout the whole process. He kept me updated, answered my questions and helped guide me through the application process for the NSW interest-free battery scheme, which made the whole experience much easier.

The installation itself was smooth and professional, and I’m very happy with the system so far. It was great having someone available to help throughout the different stages rather than just getting a quote and being left to work everything out myself.

Thanks to Justine and the Solar Secure team for making the entire process straightforward. I would happily recommend them to others looking at installing a home battery.

The JS60 arrived in the post on time and in good condition. I have used some of the items on the unit and they work as expected. I would recommend this product

Product was as pictured and sturdy and easy to assemble

Kate at Oz Design Campbelltown was wonderful when I purchased my new lounge. She was knowledgeable and friendly. She was wonderful help. Delivery of… Read more

the lounge was quick and easy. Our upstairs apartment was no trouble for the delivery people. They were very efficient.

Very happy with the service we received, Khaliq was very good and very punctual and efficient, Goldie at the Balcatta store was very helpful, looking forward to dealing in the future for more purchases A+ Thank you

Mid salt cell perfect replacement for oem part . Works perfect delivery was fast will recommend to all my friends . Top Service well done guys

Excellent to deal with, great company. Certainly will pass them on.

Products were well made, and were well priced in comparison to similar outdoor lights we had looked at from other retailers, also offered a better… Read more

warranty period, and were delivered promptly , We had initially ordered three lights to replaced some old ones, but when they arrived were so pleased with the first order that we ordered another three so we could have them installed all along our driveway..Excellent Company to Deal With..Highly Recommended Shirley Longbeach nsw2536