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easy and convenient
Easy to use and very convenient. Highly recommend reserving a seat, easy to do at self serve kiosks.Perfect Companion to have in Japan
Cannot understand what drove the significant price increase to the cost of JR pass in Oct 2023 but, it is worthwhile to purchase it if you want to travel long distances within Japan. We travelled from Tokyo to Kyoto, Osaka and Hiroshima etc and it is definitely worth when you end up saving so much time! It can also be used on JR local trains which is an added bonus.Staff very very helpful
Fantastic service by JR staff providing advice and prioritising foreign travellers. Processes were easy to follow. No issues at all with ticketing and reservations.Must for Shinkansen travellers
You could buy it in the airport on the ground floor if necessary. However, online order is required using their WiFi and your smartphone. Still a very good value for money if you plan to travel several times by Shinkansen. Now it is straight through the gates with no need for extra ticket at stations. Seats reservation is recommended, however, it was OK to travel in non-reserved carts. You can find some JR lines in Tokyo outside of Shinkansen which allows you not to pay extra for local in-city travel.Easy travel across Japan
Easy to pick up and use. Be even better if it could be downloaded to mobile rather than holding a printed card for each transaction.JR Pass 7days
It was good value. Didn’t find out until later that if you buy on line you can make bookings on line. This would avoid queues at tricket offices and machines.Easy Purchase of Rail Passes
It was so easy to purchase our Japan Rail Passes through this company and they arrived within a few days.Everyone needs to experience Japan Rail
Japan Rail enabled us to visit many different locations . We are from Australia , the service, and the helpfulness and efficiency is fantastic … Australia has a lot to learn. We travelled one day to Okayama with our granddaughter and when exiting the Shinkansen a part from the stroller fell down onto the tracks. We spoke to the team at the station and they went out of the way to assist saying that when the trains stopped running they would access the line and find our part . They sure did and sent it direct to where we were staying the following evening. Thank you JR and please pass on our gratitude to the staff at Okayama station. Everyone needs to experience Japan RailJR Rail pass 7 days Green class
Purchased Green car voucher in Australia before departure. Expensive but convenient.Fabulous
I booked the Green pass for a week to travel from Tokyo to Kyoto, Hiroshima and Osaka. I loved the simplicity of the JR Rail pass for all our travel. Really appreciated the assistance of the staff at all the station ticket offices they were all helpful, patient and did their best to assist us. Thankyou so much. Also when I booked I didn't quite appreciate how I could use the JR Rail pass for JR metro and JR Ferry travel, so was pleasantly surprised. I think it was very cost effective.Essential to see the country
Very helpful if you plan to use shinkansen extensively in your travel plan. Too expensive to mix with bus or car rentals.Great trains and service
The JR trains and service is amazing. It was confusing about the JR lines vs the local lines. You could use it only on the Tokyo underground and needed an IC card for all local services. We bought 14 days but next time will just do the 7 day pass. Not sure if we used our moneys worth. It may have been better value to just to buy each sector. We never managed to use to booking system - always had to queue at the counter.JR Pass
The JR Pass was great for our family of 4. We spent 2 weeks in Japan travelling around using the train lines.The JR Pass was great because we did not have to have to book any train tickets, we just used our JR Pass. You need to do your homework to see if the JR Pass will be suited for your needs.
Worked Perfectly
Used several years ago and used again. Received the Exchange Order promptly. Ensured customs stamped Passports (they were very familiar with the process). Exchanged and submitted the date we wanted to travel. The staff at the Exchange office spoke English which made for a seamless process.We used on the Shinkansen several times, metro (JR) around Osaka and Tokyo. Very easy to use and still value for money. Highly recommend if you intend to move around a bit. The information received regarding the use of the JR pass, Travel Tips and Digital Guide was fantastic.
A very good transport pass
You can use it on all JR lines and it takes the hassle out of using the ticket machine. It is a simple process to exchange the voucher you receive to a ticket like pass that can be used for the duration of your travel over the days you purchased it for. Be very careful not to loose it, as it cannot be replaced.Questions & Answers
When I get my Rail pass voucher… can I make Reservations straight away.
Will my Pass voucher have my pass number with it?
Thanks…
We did not try that. When we were at the counter to get our JR pass the very helpful staff booked our Narita express to Tokyo and another trip. So easy
Thanks Ela….I’m very organised, and will have my big trip dates ready early, so I just wanted to know when I could start making my reservations. Thanks again…
Not happy with upcoming price rise especially on 2024 trip planning. Will have to seek alternative
do you have japan rail pass from brisbane to thailand khon kae and come to to australia darwin is still $300
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