Travel Services

After the accident to have a seamless car replacement was amazing - Maria M was perfect at explaining everything and the car was perfect

Thanks Denzil for your patience and kind help. East Coast car rental is my favourite!

Great service from Fraser. He quickly addressed my concerns and was eay to deal with.

Thank you, Manjari Mam, for booking my ticket. The process was smooth, professional, and very helpful. I appreciate your quick response and excellent service. Highly recommended thanks again

Thanks Alpha crew, positive vibes on pick up and drop off . nice to deal with happy humans

Row c section B pretty good seats next time strive for row A great experience the children loved it especially Toy Story amazing performance

Accorn really helped me when I need a rental following a car crash where I was not at fault. They were proactive, communicative and everything went smoothly. Really highly recommended. Thank-you Acorn team.

★☆☆☆☆ My experience with China Southern Airlines was extremely disappointing. On June 8, 2026, my flight CZ3585 from Shanghai to Guangzhou was… Read more

heavily delayed. Passengers were boarded around 8:30 PM as if departure was imminent, but the aircraft remained on the ground for a long time and eventually departed around 10:00 PM.

As a result, I missed my connection to Paris and was forced to stay overnight in Guangzhou. I finally arrived in France almost 24 hours later than planned.

What made this situation particularly painful is that June 9 was my birthday. I was supposed to arrive in Paris at 7:20 AM, where my family had prepared a surprise celebration for my return. Instead, I spent my birthday alone in Guangzhou waiting for a replacement flight.

I also lost a full working day because of this disruption.

Despite several exchanges with customer service explaining the impact of this situation, no goodwill gesture whatsoever was offered.

What disappointed me most was not the delay itself, but the complete lack of consideration shown afterwards.

This trip left me with one of the saddest birthdays I have ever experienced and unfortunately a very negative impression of China Southern Airlines.

Car trailer didn't have any chains to stop car rolling off backwards

Redspot Car Rentals provided a no fuss, friendly and efficient service. The process for collecting and returning the car was quick and simple. The car that was provided was exactly in line with my expectations. I will definitely use Redspot again.

We booked an 11 day trip to South Africa and Victoria Falls with Odynovo. Shelly was out travel agent and she was absolutely fantastic with all the… Read more

planning. Super responsive and accommodating. During the trip itself all the bookings were made in advance, all the service providers were very high quality, on time, and on plan, all activities were included, and any concerns we had were immediately addressed. It was totally stress free and absolutely the trip of a lifetime. Highly highly recommended!

Im so happy with Right2Drive they have made the process so smooth from the begin of contact and when maria dropped the car off made sure I didn't… Read more

have any unanswered questions I would 100% recommend contacting them with your next insurance claim The car meet all my needs and they even fitted a baby seat for me Thanks Right2Drive

Our vehicle was new and spotless. Pickup and drop-off was totally stress free. Unbelievable price too. Highly recommend.

Temira was extremely helpful in coordinating our trip in a very short time frame and handled all requests quickly and professionally.

If I could do zero I would. I found the agent pushy ringing multiple times a day. I ended up having to block the number. It has turned me off using flybuys travel

We have booked another holiday through Ignite travel (Aldi Holidays this time & My Cruises last time) The staff are always so helpful and put your… Read more

mind at ease with any concerns you might have. Yesterday I spoke to Lisa F in regards to payments made & how to organise a payment plan and to Rizza last week regarding flights. Both of these ladies went above and beyond to fix a stressful situation. Rizza found us the best and most affordable flights for our flight deviations. I would highly recommend this company for great holiday bookings. The customer service from Lisa F & Rizza was awesome. Thank you ☺️

I recently ran into some issues with a vacation I booked through Redeem Vacations (the trip was to Dubai and with the current situation I wasn't… Read more

feeling safe going there at this time) and contacted them about my options. Marc reached out to me almost immediately after I sent my email. He was so helpful and professional. Great customer service. I highly recommend.

Dana was very helpful and guided me patiently to help me establish the Princess App on my phone. She followed up with written advice to reinforce her advice. Thanks Glenda

Excellent value for money.Multiple options on transport.Running on time most instances.

Such a great adventure, solving riddles and clues to get your goodies, plus the moments to stop and connect with your love one with fun questions. Great value for money. Would definitely do again

Peter (Pan) did a great job with group video and helped navigate a big group with his partner.

Service is important to me. Clean Cruising provided quality service. The consultant I mostly dealt with, Samantha, was outstanding.

Mission Beach is an excellent location and staff are very friendly and helpful. Ground floor studio was very comfortable and well equipped with a lovely view out across the lawn to palm trees and the beach!

I would like to sincerely thank Olivia from Cheers Travel for her outstanding customer service. She assisted me with updating my flight ticket name… Read more

to match my passport details and made the entire process smooth and stress-free.

Olivia’s communication was excellent throughout. She responded quickly to all my queries, kept me informed at every step, and ensured the name change was completed efficiently. I was also impressed by how easy it was to reach her by phone whenever I needed assistance.

Her professionalism, prompt response, and dedication to helping customers are truly appreciated. Thank you, Olivia, for providing such exceptional service. I highly recommend Cheers Travel based on this positive experience.

I wish to express my complete satisfaction when booking a trip with Jasper Suprain. I have booked 5 Tripadeal trips with Jasper and I am now about… Read more

to embarking on my 6th trip. He has the patience of a saint as I am not tech savvy and Jasper guides me through all the procedures. If I have a query, or need advice, he has been more than helpful. I don't feel that I am alone in making these comments as Jasper is a sheer delight to deal with. I will always seek him out if I make further bookings with Tripadeal. Tripadeal should be very grateful to have Jasper in their employ.

The appartement was great, clean big enough, nicely decorated, great place l, close to beachnl and ferry (1 min). The communication with host was perfect!!

Additional INFO as requested Reference TOCS392806 BOOKING NAME: Kocic/J Mr/D Mrs Travelonline agent: [Name Removed] We dealt directly with the… Read more

Resort management in relation to Apt. 307 and requested room change as this was most direct method at time. We raised the concern upon our return home. We are not sure whether we would book through Travelonline again or recommend. I trust the above provides more information and feel free to contact me if any concerns or queries for Travelonline.

Irikiki resort was average the apartments block we were booked in right next to heavy construction, be aware of end apartments. We had to spend alot of time getting management to move us to a quiter villa.

GREAT APP. love that it quotes in the country you are from so you can see the true cost.

I rang cruise guru and spoke to Tionne and she has been very helpful in booking our cruise for my 70th bday next year, we have many people coming along and Tionne has accommodated everyone for their needs, would highly recommend.

Be very cautious dealing with Global Work & Travel. What stood out wasn’t just one issue, but how GWT's process is structured - all the risk sits… Read more

with the customer.

Things can move very quickly from an initial enquiry to paying a deposit, even while important points are still not fully clear, such as eligibility, conditions that need to be met, and exactly what you’re committing to. It’s easy to get caught up in the excitement and momentum, but at that point you’re being asked to pay before you really know if the service can go ahead.

The reality is that once you’ve paid a deposit, you don’t know how your circumstances might change. Visa outcomes, health issues, or life events can all affect whether you can proceed.

When that happens, this is where GWT’s approach causes the most stress. You can find yourself stuck with credits that aren’t actually usable in your situation, and no realistic way to get your money back. In practice, you end up out of pocket and carrying the financial risk.

Trying to resolve things afterwards is also difficult. It often turns into long back-and-forth communication with no clear outcome. Where there’s disagreement about what was said or agreed, there isn’t clear access to the underlying information needed to properly verify it, which makes it very hard to challenge their position.

Looking at other reviews, this doesn’t appear to be a one-off. A similar pattern comes up repeatedly. Once payment has been made, the incentive shifts and the risk sits with the customer, not the company. That naturally affects things like how suitable or well-aligned placements are.

The key takeaway is this:

- Don’t pay anything until you are completely clear on what exactly you’re getting and whether you can actually proceed. - Confirm eligibility and any conditions upfront - Get key details in writing, don’t rely on verbal conversations - Understand exactly how refunds, cancellations and credits work in practice - Question anything that isn’t clear - Most importantly, slow the process down

These programs are designed to feel exciting and time-sensitive, which makes it easy to commit quickly.

Take a step back and make sure everything is clear before any money changes hand, because once you’ve paid, you are the one carrying the risk.