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Based on 167,458 reviews
Carbiz 🏆 2024
5.0 (2,895) Summary
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Romina
AmazingJin, Tako and Ari was amazing and best customer service. Highly recommend Carbiz and the team.
Odynovo
5.0 (1,119) Summary
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Michal k.
VerifiedThailand and Malaysia10 days Thailand and Malaysia.
That was our sixth tour with Odynovo organized and created by Queenie.
The trip included three flights. All pickups, transfers, t… Read more · 1ours etc. were excellent! Queenie did an awesome job of pulling this all together. The coordination was excellent! We had absolutely nothing to be concerned about (seamless). The tour guides/drivers selected by Odynovo were professional and very knowledgeable! I highly recommend Odynovo for a private tour experience you won't forget. Don't forget to ask for Queenie.
That was our sixth tour with Odynovo organized and created by Queenie.
The trip included three flights. All pickups, transfers, t… Read more · 1ours etc. were excellent! Queenie did an awesome job of pulling this all together. The coordination was excellent! We had absolutely nothing to be concerned about (seamless). The tour guides/drivers selected by Odynovo were professional and very knowledgeable! I highly recommend Odynovo for a private tour experience you won't forget. Don't forget to ask for Queenie.
Acorn Rentals
4.9 (2,113) Summary
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Amie WA 2 posts
VerifiedHappy CustomerI had never heard of Acorn for no fault car hire. They were so easy to deal with and convenient. The car was great and suited my needs. They took alot of stress out of the inconvenience of a car accident. Highly recommend
Getawayz NSW 🏆 2024
5.0 (454) Summary
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Dave C. VIC
Great Location with Opera House ViewThis was my first time using Airbnb, I was a bit apprehensive but Getawayz made it simple. Quick, friendly responses and the booking was done within minutes.
The apartment was as described, awesome views of the harbour and Op... Read moreera House. Great location, very clean and a great base for us to explore Sydney from. Would defo stay again without hesitation.
The apartment was as described, awesome views of the harbour and Op... Read moreera House. Great location, very clean and a great base for us to explore Sydney from. Would defo stay again without hesitation.
Clean Cruising
4.9 (626) Summary
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Karen C
CruiseExcellent service, very informative with all our travel needs, I will book through Clean Cruising from now on. Show reply
Mann Travel 🏆 2024
4.8 (3,020) Summary
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Raj
ReviewRupa has provided us very good service , so much patience, tried her best to help us. Thank you so much, much appreciated customer service.
Right2Drive
4.8 (1,962) Summary
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Shelley 7 posts
ExcellentGreat service. An extra part had to be ordered for my car. I needed the loan car for an extra week and the loan car borrow time was automatically extended. Show reply
China Southern Airlines
4.7 (4,372) Summary
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Jenny NSW
They lied about the free night hotel accommodation in ChinaThey lied about giving a free night accommodation in Guangzhou. They say in the website that economy tickets get a free night accommodation if stopping for more than 8 hours intercontinental. They're denying me and my husband... Read more a hotel even though we have 18 stopover because they said my tickets were class "N". This is impossible for customers to know when purchasing tickets. I have no option of choosing one specific class cabin other than economy or business. This is just an scam. Very disappointed and will never fly them again. Avoid
East Coast Car Rentals 🏆 2024
4.7 (7,975) Summary
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Patina
Car rentalEvery time we come to Melbourne we use East Coast. The staff are always friendly and helpful. Show reply
Japan Rail Pass Now 🏆 2024
4.7 (1,384) Summary
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Mark
Verifiedeasy and convenientEasy to use and very convenient. Highly recommend reserving a seat, easy to do at self serve kiosks.
Global Work & Travel
4.7 (747) Summary
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Charis M.
Lovely ExperienceEdwina was such a great help and made me feel at ease during the start of the process. Her knowledge and passion really was uplifting!
Alpha Car Hire
4.6 (3,232) Summary
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Vaganan S. ACT 2 posts
Affordable and exceptionaly good car hireExcellent staff not like big companies, extremely helpful. Quality good car most affordable in price and insurance level. Prompt and curiously service even Sunday's. Gave free extra hour to return vehicle. Honestly and promptly returned the bond. I will youse Alpha car hire in future rather hunting and waiting time with other competitors.
AmazingCo
4.6 (843) Summary
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Adriana
Hens amazing race experience to rememberI booked an amazing race for my sisters hens and could not be happier with how the day went! Our host was so lovely and explained the day perfectly. I wasn’t expecting so much detail and so many little challenges throughout t... Read morehe race, but was pleasantly surprised! I had a party of 30 people and every single person reached out to me after the event to say how much fun they had! The race got everyone’s competitive nature out, and every team member of mine had a smile on their race from start to finish (and a stitch from laughing). I would recommend this company to anyone thinking of an amazing race for an event. It took a lot of the pressure off myself as they did all the thinking and organising!! So much fun!
Travel China Guide Tours
5.0 (92) Summary
Fabio 2 posts
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Excellent!TCGT is just an excellence regarding China tourism and tour tailoring.
From the beginning to way back home they assist and help you with professional and gentle guides.
Emily - our travel consultant - is a fluent English ... Read more
speaking always ready to organise and fix properly any detail, also during the trip. As other guides we met, all of them very professional, English speaking and nice persons. We appreciated any side and accommodation, either a very full but well organized itinerary with professional drivers. If you are planning a journey in China, don’t miss TCGT!flybuys travel 🏆 2024
4.5 (1,838) Summary
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Kate Tripp QLD 3 posts
Fair IncentiveOur fantastic Melbourne tripCashing in my flybuys points to stay in Melbourne recently was so easy, and my daughter and I enjoyed two fantastic nights accommodation without spending any money!
My Holiday AU
4.6 (791) Summary
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Stacey W
A+ customer service!Was really impressed with the exceptional customer service Jovi from My Holiday provided me with! From the get go she was super friendly, genuine and went above and beyond in assisting book my holiday, answering all my questi… Read more · 1ons and also providing recommendations on what to do as she herself had recently been to Hawaii. It honestly made me all the more excited for the trip!
Traveldream
4.7 (270) Summary
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Kathleen A QLD 7 posts
VerifiedTraveldream turning out to be a TravelnightmareTraveldream is turning out to be Travelnightmare. My friend and I paid AU$6499 each for a trip to Egypt and Jordan which was meant to be all inclusive except for some optional tours. We discovered a few weeks prior to departu... Read morere that the trip had been outsourced to another company at a cost to Travel dream of AU$2100 each, the balance being obviously made up of the economy airfare from Australia to Egypt and from Jordan back to Australia plus Traveldream’s obviously very fat commission. Communication with the outsourced company through Traveldream was extremely difficult and some paperwork could not be completed, so by the time we left we were nervous wrecks! We then discovered we needed to pay all museum and site entries extra, plus approximately US$250 in tips cash - AU$ or card payments were not acceptable. And most meals were not included either. All in all, this will amount to adding an extra unforeseen AU$1000 to this trip. This company has achieved what I believed impossible: I never want to travel again! There are excellent reviews of this company on this site. I suspect they must have been either paid for or written by this company’s staff. Please don't use this company. Stick with Trip-a-deal. We should have done so.
TravelOnline
4.5 (1,337) Summary
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Lyd NSW 3 posts
Singapore tripThis is my second time booking through TravelOnline and I am planning on booking through them again very soon. Show reply
China Highlights
5.0 (84) Summary
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Ryan
VerifiedExcellent Encapsulation/Set of Experiences across ChinaWe had a great time in China, as planned by Leeky and the China Highlights team!
It was a whirlwind across a number of cities, but a very comprehensive experience across the many sides and cultures of China. Most days had su... Read more
fficient activities, but weren’t overwhelming, which was great. Across cities, we had excellent tour guides, like Kitty (Beijing), Jenny (Xian), William (Guilin/Yangshuo), Kris (Shanghai), and Tony (Yellow Mountains.) ——— One more specific deep-dive, re: our time in Shanghai… We had a great time in Shanghai, where the skyline and visuals blew us away, and we got to see a lot of amazing sites - new and old. Kris, our tour guide, did an amazing job of framing the history of the city, and the best opportunities to enjoy downtown and areas nearby. Some highlights included: - The Shanghai Tower and the Bund (on one of the sunny days), with Kris providing perspective - The nighttime river tour - a must on a clear night - which wasn’t part of our formal package, but Kris helped facilitate for us - Visiting the water town and enjoying some very good meals We stayed at both the Wanda Reign and the W while in Shanghai, and both were fun, but mixing it up provided some good perspectives. Overall, a lot of fun, and it was very cool to see a lot of unique elements in a dynamic city. Thanks Kris and team!Luxury Escapes 🏆 2024
4.5 (6,308) Summary
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Wilfredo C.
Excellent Service!! We got everything that were offered!!This was our first time using LE and we have no regrets!!! we had a fantastic experience during the entire process including a perfect 6 day stay at the Maldives...we didn't want to leave. We have already booked our second trip with LE to go back to the Maldives in about 10 months and can't wait to go back!!
The Ticket Merchant
4.5 (1,574) Summary
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Pierre Ng VIC
Fair IncentiveGuarantee promiseFirstly the customer service really friendly and helpful. Secondly the promise for the delivered tickets . Thumbs up
Klook Travel 🏆 2024
4.5 (1,829) Summary
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Carrisa Spiteri TAS
Fair IncentiveGreat deals on KlookHeaps of great deals on so many attractions for
our upcoming holiday
our upcoming holiday
My Fiji
4.5 (403) Summary
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Thomas B ACT
Great Service when neededOur son and his girlfriend had an issue due to weather closing roads to the airport in Nadi, meaning they were going to miss their return fight to Australia. We rang and spoke to Katie who was absolutely fantastic. She found ... Read morea couple of alternative flights if they missed their original return flight. We managed to secure seats on another day and airline and then when the roads finally re-opened, she waited until she could see they had checked in before cancelling and refunding, in full, the second flight. The service Katie provided was exemplary and she kept us and our son informed constantly through out the process until they were onboard their return flight. She rang us after they had taken off to let us know. I would recommend using this company, as we have several times, and I want to ring out high praise for the work, service and kindness Katie provided.
All Age Car Rentals
4.5 (290) Summary
Ken QLD
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Great to deal withInitially hired a car for a week whilst waiting for repairs to my car, which turned into 3 weeks hire after delays by the repairer. Amil and the people at All Age Hire were awesome and I had no trouble extending the hire until my car was ready. Thanks to Amil and the team at All Age Hire for easing a very stressful period of time for me.
Bargain Car Rentals
4.3 (2,111) Summary
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Ian Richard CHILD
VerifiedVery happyVery easy booking process. Good value. Nice comfortable MG car. Friendly desk staff at Hobart.
HotelsCombined
4.5 (253) Summary
Lindsey
VerifiedMore
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SCAM - ARMAR HOUSE ALL INCLUSIVE CANCUNWhen we arrived, we found that it was a closed resort under construction.
My Cruises
4.3 (919) Summary
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Derek W. QLD 2 posts
Bad hotel, bad cruise shipWhen making the booking for our Antarctic cruise on NCL Star we chose a double room on deck 5 midship. When looking at the room on their site it showed us a double bed with a full window. On arrival at our cabin we found a ... Read moresteel bunk bed hanging off the side wall with only enough room to shuffle along the side of the bed. The other side of the bed was so close to the cupboard it was hard to get through. The bunk bed frame was a powder coated steel frame that was bolted to the wall. If you dropped anything on the floor beside you hit your head on the bunk when coming up. If this was in a work place it would be a work health and safety issue with some form of foam or rubber to protect you from hitting your head on a steel plate and would have hazzard tape around it. On querying that at the NCL customer service desk we were treated very rudely by staff. The hotel we were booked into in Buenos Aires was in a good position however the hotel itself was in need of some much needed TLC. The rooms did not offer any tea making facilities, the shower was broken and the lift broke down. We had to be off the ship by 9.00am and found our transfer staff member easily however the service that was booked by My Cruises was for individual cars which meant the we had a three hour wait standing in the elements before our car turned up. We forfeited that and paid for a taxi to take us to the airport at the cost of $60 US. If there is such a long wait there should be somewhere you can sit out of the elements. As far as NCL Star goes this would be the first and last time I would travel on NCL. we have done many cruises before and never been so disappointed in a cruise. The free wi-fi that was offered in the package by NCL was so slow, that is why they ask you if you want to upgrade to a more expensive wi-fi package. Also found it very hard for restaurant bookings. Sometimes a wait of 1 hour. We have booked with My Cruises and have had no issues but were very disappointed with this package.
My Cruises DM
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Hi Derek, thank you for sharing this feedback. We are sorry to hear that you were not satisfied with the quality of your cruise and hotel stays, as we strive to align with the best in the business. We... Read more
will pass your review along to our Product Team to ensure we continue to improve our package offerings. Kind regards, My Cruises.Move Yourself Trailer Hire
4.3 (2,781) Summary
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Michael
Verified8 x 5 trailer hireTrailer was great and exactly what I required, pricing was competitive so was appreciative. Issue was typing all info in with faulty keyboard and staff who couldn’t assist and didn’t care. If you want consumers to use again y... Read moreou need updated system that is quick and efficient and actually works. Wouldn’t bother with that dreaded red box that shell staff just laughed at and said best of luck
Club Wyndham South Pacific 🏆 2024
4.3 (1,898) Summary
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Tony and Ally 2 posts
Ramada Port DouglasWe were disappointed with our recent stay at Ramada Port Douglas, we found from the checking in and during the holiday stay that problems and messy handling of events show us lack of caring for us there,
with comments like 'its not my area' and showing lack of interest.
with comments like 'its not my area' and showing lack of interest.
Club Wyndham South Pacific DM
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Hi Tony and Ally. Thank you for bringing this to our attention. We apologise for any inconvenience you experienced during your stay at Ramada Port Douglas. We take all feedback seriously and will addr... Read more
ess this issue with our team to ensure better service in the future. To assist you further and address your concerns, could you please provide me with your reservation details? This will enable me to connect you with the general manager of the resort to discuss your experience and work towards a resolution. I sent you a private message so you can provide the details.Asia Tourify
5.0 (55) Summary
Lily Steere
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I've had memorable trip in VietnamI did a 12 day holiday package through Asia Tourify Agency. It was an amazing experience that allowed me to see the whole of Vietnam. The tour was great with everything from checking-in to hotels to airport pick ups. Thanks to the tour guide Hang Tran for the constant communication, I've had memorable trip in Vietnam.
Hi Kathleen I am saddened to hear your feedback about your experience, and I notice you are still touring currently. It would have been great if you could have contacted us directly first to try and r... Read more
esolve this but we have not heard from you. In our advertisement for this package we do advise that tipping and entrance fees as well as optional tours are not included in the price of the tour. It does also mention that the tipping must be done in either USD cash or local currency. I also sent you an email advising you to take USD in cash with you before you went. I can confirm also that the trip is not outsourced in any way. We are a travel agent service, and have booked your tour directly with the tour company and the airline tickets directly with the airline. I’m unsure where you have seen the figure you mentioned for the tour, however this is not the correct cost. You have mentioned most meals are not included. In our advertisement for the tour, we do mention exactly how many meals are included in the tour and under exclusions mention all drinks and meals not included will need to be paid for. You have mentioned communication was difficult with us due to the tour operator not responding regarding a glitch last minute on their website resulting in you not being able to complete a form. I do acknowledge this, however our communication throughout the overall booking process has been very good. I can see we have sent you 40+ emails back and forth. The tour company did acknowledge they could not get this glitch fixed in time before you went, but when I spoke to you over the phone, I did tell you not to worry, and you could complete the form and sign it when you landed in Egypt. At Traveldream we pride ourselves on customers having an excellent experience and being as transparent in our advertising as possible. If you wish to discuss the matter further, I would be more than happy to discuss this with you over email or phone call anytime. Many Thanks - Kristen