Jayee Screens

Semi-framed shower screen was installed that looked rather fragile. Company could not provide evidence that the glass met the Australian Standard for shower screens. They were extremely aggressive to talk to and did nothing initially to provide evidence that the screen met mandatory Australian safety standards. Eventually they provided a… Read more

certificate from the supplier after I refused to pay the outstanding amount.

The safety standard is clear and the screen should have been labeled to show the glass standard.

The installed shower screen has significant gaps and water goes all over the floor if the shower head is in the wrong position. The door has a very light latch and opens at the slightest touch. The return screen is made from the thinnest allowable glass so bows 4mm in the middle away from the door, making the gap even wider.

My initial impression of this company was that they did not know what they were doing, seemed totally unaware of the mandatory Australian standards for shower screens, and had no idea on appropriate glass thicknesses for larger unframed panels as recommended by Australian Glass and Window association.

If you want to purchase a custom shower screen I would not recommend this company.

I had an old security door (built by Jayee screens) which the mechanism for the deadbolt failed. I called them and explained and they came to check it out. I should have read all the negative reviews about them being under new management... Instead of looking for the problem they just installed a new lock and didn't fix the issue with the… Read more

mechanism. The door remains broken. After 2 weeks of phone calls and getting the run around from "[Name Removed] the company director". I had to get someone else to fix it. [Name Removed] seems to love bossing people around but not actually delivering on any of his promises. On multiple conversations he's hung up on me mid sentence because he got flustered and couldn't form a response. BUYER BEWARE!

I had a disappointing experience with a recent interaction involving one of the employees. Clearly it seemed like they were in a hurry and didn't exercise patience, courtesy, or calm; we can do without this. For a business operating since 2000 (ABN 59 007 445 598), I feel that this business needs to prioritise steps to ensure its team provides better service in the future for our community if it still has the motivation.