Reviewer Photos & Videos
Tried won't try again
Had a voucher so paid half price. Booking was quick and done via text which I prefer so I have in writing what is going on.
Cleaner arrived on time and said that he won't be able to get everything clean but that is understandable, it is a 12 year old oven. I have had oven cleaners before and they all say the same thing.
Cleaner used the kitchen sink when I suggested using the laundry, the sink is bigger and more room he said no, he will be using chemicals and didn't want to walk it through the house and he promised he would leave my kitchen...clean the way he found it. When he was cleaning the oven door and I told him to take the door off to clean but he said no, they don't do that. Took one and half hours. When he finished there was water on the bench and black flecks of oven goop on the wall, floor and window ledge. He didn't clean the top of the oven at all, the shelves were still dirty. I finished cleaning the oven and this is the amount of gunk I removed.
Absolutely delighted with the clean. The place looked absolutely amazing.Ahmad was fantastic so professional and polite I will definitely be using and would highly recommend. Thank you so much for a great service.
Eddie is very professional, got him to cut and polish my 14 year old car and it has never looked better, his attention to detail was amazing, I will definitely call him back for more work!
Sparkling windows- just what we wanted.
" Vipan responded quickly , came that day to quote on the job and returned next day at the agreed time . He completed the work speedily and to an excellent standard. Recommended!
Flyscreens and flydoors
Newly made screens added to my house today brilliant workmanship! Fast prompt courteous service from Thomas Kalia! He also added metal mesh to a front door screen and a sliding rear fly door! Amazing work. He quoted and had the work finished and installed in a week amazing!
Gus was precise and perfect in cleaning my townhouse windows! I was impressed by his work and would recommend him to everyone. Great work and thank you. I have rebooked him already!
A very clean car ... inside & out ... Thankyou Steve!
"My car was covered in red dust & cobwebs ... not having been driven for many months. Also there was dog hair all over the back seat etc. I was quoted $80 for a first appointment. I did highlight the state of the car. It took Steve several hours to clean my car - inside & out. He held to the amount as quoted although I would have accepted an increase ... but he was fastidious and thorough and although I offered tea coffee cold drinks he worked tirelessly without interruption until the job was completed. I am very happy with the job Steve did and have passed on his card details to several family members." Mary
Great Roman blind repairs
Emerson was very efficient and punctual. I was kept informed throughout the process. The repairs were completed on time and to the quoted cost. Would definitely recommend and use Jim’s and Emerson again.
A clear difference
Friendly efficient and professional service and clean windows as well! Couldn’t be more satisfied. Would highly recommend Daniel as a window and pressure cleaner. Attention to detail and courtesy much appreciated.
What a great job! Getting a vehicle ready to sell privately and it needed some attention. I am really happy with the service & the end result. The detailer was punctual & professional. Would highly recommend.
Value for money
Cheap, friendly, and local. He was very thorough, and was surprised at my suggestion of upping his price, as other charges twice the price. Very happy with the service and will go again.
"Scott was fantastic. Very nice man, and the carpets came up so lovely. 1 room in particular had cordial stains on a light coloured carpet. But now, completely removed and perfect again. I have used this company many times and will continue to do so. Thanks."
An amazing job
"Quick to quote and make a time to do the job, followed by prompt, friendly and professional service, my house was a challenge but Sedat was so flexible and thorough, amazing job
Job well done
The steam clean service received was as per expectation. The carpet didn't look like 100% new again. But it was much cleaner comparing to what you get after regularly cleaning for 2 years with a Dyson vacuum (ofcourse steam clean is something different than vacuum cleaning). Most importantly, the agent was happy, I got back the full rental bond :).
The girls did a fantastic job with my Oven clean, as well as bathroom clean. I would like to organize to have them clean on a regular basis to clean my home
Leon came and did an amazing mini detail on my car. His attention to detail was fantastic and i shall definitely make this a regular thing as not only was he polite and good at what he does, it was an affordable service.
- End of Lease Cleaning
- Verified customer
Horrible team- Auburn Jims by cleaning
My first experience with Jim's cleaning was excellent (2 years ago) hence I called them again for the end of lease cleaning. But this time the team came from Auburn Jim's cleaning services (I don't want to be personal but I really wanted to write his name so that he won't do that to anybody else) and I so regret giving them my apartment for cleaning. I would have done a better job than those so called professional cleaners from Auburn team. It was a studio apartment wherein I have a wooden cupboard which belonged to the flat owner. The whole pu...rpose of cleaning is to clean things. If you can't completely get rid of stains, at least the cleaners must not make it worse by using harmful chemicals. I have no idea what kind of chemical the cleaner used on that wooden cupboard but there were some oil stain marks, which were made 50 times worse than the original size and intensity. He made them all greasy, dark black and when I touched the surface of the cupboard, it became slippery and was leaving colour. He messed up so bad and on top of that, he left without even letting me know of that. When I saw that, I called him back and asked him what happened there. He again applied some chemical and tried for a minute and said to me that he can't fix it and left the premises. They were so shameless to send me the invoice of the cleaning bill which included the cleaning of the cupboard. I advised my real estate agents of the same. When I sent an email to Jim's cleaning, they did not even bother to reply me back. When I did not pay them till the due date, then they again sent me the invoice telling me that they are not taking the responsibility of the horrible job they did. I did pay them the whole amount. But I am planning to lodge a complaint with the fair trading to see if I can get justice.
Great job with the windows
This is the first time James cleaned our windows. I can say that we were very happy and he did a great job. Appreciated that he came the day before to assess what needed to be done. Thank you James!
Excellent job by Jatinder
Excellent job by Jatinder, explained what he steps he was going to be doing on the car and kept me updated during the process. Full cut and polish had the car looking better than new
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Questions & Answers
Hi I have Chi Mak coming out on Tuesday which is great. My question is do you have a Athos and Mary Ann De Obieta working there. They fixed several blinds for me and One of them has snapped. I can’t get them to answer a call/email, but wanted to know if this comes under some sort of warrant period seeing its already broken again in such a short time
Do you clean windows inside and out plus window sills, do you remove the screens or does that have to be done prior? Are you fees based on the amount of windows or hours?
Mehmet O.Jim's Cleaning Group
Yes we do clean windows inside & out and seals & tracks as well. We can remove the flycreens and put it back on once we finish. Our quote is based on per job as the type of windows, height, condition etc... will all have an impact on the quote. If you call 131546 we can arrange your local franchisee to organise a FREE no obligatgion quote.
I have brought pencil pleat curtains and tracks for a couple of windows, was just curious to find out if you offer an installation only service?
Mehmet O.Jim's Cleaning Group
Thanks for your query. Unfortunately we don't offer installation only service as we can't guarantee the quality, size and functionality of the product we don't know.
All our work comes with a 100% satisfaction guarantee and as you can imagine this is impossible to offer when we are using a blind/curtain we don't know.
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