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As of February 2019, Just Wines is offering each reviewer that places a review 20% off their next order. This is open to reviewers that post either a positive or negative review. It is also possible that the reviewers below may have received this incentive.
Just Wines
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MichelleSydney, NSW
- 2 reviews
They provide great wines at cheaper prices than retail
Always deliver what you order and quickly. Wines are as you expect for price . Overall excellent service and meets expectations
The reviewer stated that an incentive was offered for this review
great quaffing wines - can easily have a nice economical wine with the evening meal on a daily basis
good value easy drinking reds - my friends enjoy them as well.
i keep these wines on hand for visitors or take them with me to when dining with friends or going to local byo restaurants.
Kevin S.Illawarra, NSW
Has their site been hacked and personal information stolen?
I am receiving very aggressive ‘sales’ phone calls from people purporting to be from justwines.com.au. I checked with https://www.reverseaustralia.com/ on the phone number 0280110566 they rang from and there seems to be a lot of similar complaints. Just wines took my first complaint about the calls but I kept getting calls. Even altering the details of my account hasn’t stopped the calls. (I can’t delete it). I am wondering if an old data base was stolen from them a rather than this being a new business practice. 0280110566 has been blocked...
Read more but if my old details have been stolen I should have been told. I can’t deal with them again in case this is now the way they want to sell wine. The wines I have got over the years have been good for the price but I won’t recommend them now because of the calls.Find out how Just Wines compares to other Wine & Liquor Shops
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JazzGreater Melbourne (Metropolitan), VIC
Good for party
Only open three bottles so far! Feel they are easy to drink, very fruity, and good for party. Good bargain!
The reviewer stated that an incentive was offered for this review
BrettSydney, NSW
Class
Fantastic wines great variety of styles from small wineries and great Aussie produce wineries and great pricing too plus lots of options
The reviewer stated that an incentive was offered for this review
GrowlSouth East Queensland, QLD
- 2 reviews
Wine purchase
The wine received was very good quality for the price. Wine was delivered very quickly. I will be buying again.
Noel A.Perth, WA
not delivered after 30 days also just arrived and one bottle missing
not delivered after 30 days but am looking forward to recieving them sometime in the near future maybe this is ridiculous also just arrived and one bottle missing (called reserve shiraz sans+pareil estate 2019)
RLMGippsland, VIC
Excellent selection
I really liked the mix of 12 reds that i received and definitely recommend buying from here over supermarket chains for the value for money
The reviewer stated that an incentive was offered for this review
Another great wine!
I ordered a dozen Diamond Creek Estate Cab Sav 2011, a little hesitate as the wine is already 10 years old.
A very pleasant surprise, great aromas, great taste - smell that oak. Thank you Just Wines for another great wine.
The reviewer stated that an incentive was offered for this review
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SamMetropolitan Adelaide, SA
Affordable deal !
Easy to order with quick delivery and great prices. Enjoyed the variety of good wines they had on offer as well !
The reviewer stated that an incentive was offered for this review
John SMetropolitan Adelaide, SA
- 2 reviews
- 2 likes
Great wine for the price
Great wine for the price. Very nice table wine I will be buying this Spanish wine again in the future
The reviewer stated that an incentive was offered for this review
Lauralee DavidsonSouth East Queensland, QLD
Always amazing!!
I love how quick the delivery of the wines always are and the quality of the wine included!! I love getting updates on specials also!
The reviewer stated that an incentive was offered for this review
RMCGreater Melbourne (Inner), VIC
- 5 reviews
- 1 like
Making Amends
This company got it wrong on an order, advertising a vintage they no longer had, when I specifically made it clear which vintage I wanted, they still sent the wrong product. Lots of Blah Blah Blah later they convinced me to take a dozen bottles as recompense. This I must say was a fine gesture, even though they wouldn't let me pick the wines. So I say give them a chance but be very specific as they may send you the wrong vintage, leaving the selection to a 3rd party downstream. This I know can happen online; but it shouldn't. It took them some time to correct the product on their website, but it is done now.
Great service. Great products
We have been buying from Just Wines for many years and the staff are always efficient and friendly. The wines are good to excellent and our guests are always happy.
Bill ParkSouth East Queensland, QLD
Review of a Review
Earlier this year I wrote a scathing review of Just Wines. At the time of writing I had a disappointing response from a completely different supplier and was somewhat vexed with that dealer, and at the time it was a matter of wrong time, wrong provider. Indeed I responded in relation to a different group under different circumstances. Over the short time since I wrote this review I have revisited my appraisal and withdraw entirely, and apologise to Just Wines. I would, however, confirm my statement that Just Wines provide a good product at a good price - that is beyond question. In closing I state unequivocally that I have not been coerced, intimidated or pressured to submit this further evaluation.
Find out how Just Wines compares to other Wine & Liquor Shops
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Not the best
My husband and I enjoyed the two bottles of Shiraz and cab sav..but the rest of the selection actually gave me a sore stomach after first glass. The wine tasted old and not like other merlots. I don't think I would purchase any more wine any more. The best thing about this selection was the price if $59 for 10 bottles.
Do not give them any of your money!
Absolutely terrible. My partner and I ordered 24 bottles of wine through Just Wines via a groupon deal back in November, with plenty of time for arrival before Christmas. 2 tracking numbers were provided (2 parcels for 2 cases of wine), but only 1 was recognised by the courier. When I rang the courier he said he could see the package needed collecting but Just Wines needed to call and confirm the pick up before it would be collected. This was a week after ordering, and into December. I rang Just Wines who told me there was an error in their war...
Read moreehouse but the wine would get to me by Christmas. This happened (though it didn't for friends of mine that also ordered, their wine didn't arrive until after xmas despite ordering in November) but the wine was pretty terrible. The wine was advertised as premium Margaret River wines. We ordered 1 red case and 1 white. The advert listed the whites as mostly Savignon Blanc which is why we ordered it, and the red listed mostly Shiraz which again is why we ordered. What we received was the most basic mix of semillon and a couple of savignon blanc, for the red we had a mix of merlot, cabernet merlot, and cab sav. The wines were mostly from NSW, not Margaret River as advertised. We opened many of the bottles, had one glass, and poured the wine away. It was cheap table plonk that you wouldn't pay $5 for! We still have 7 bottles left that we are ready to throw out because they aren't even worthy of cooking with. Nathan Cooper from Just Wines rang me on 10th February to try and sell me more wine, but I explained the experience we had and the quality of the wine. Nathan looked at our order and said the wine we had received was what he called 'BBQ wines' and not premium at all. He said he would try to arrange compensation, went to speak to his manager, and upon returning to the phone call he told me he could do us a one off exclusive offer on a premium wine that would only cost us $240 instead of $600. I explained repeatedly that I wasn't confident in giving Just Wines any more of my money without having a good experience. Nathan said he could arrange collection of the remaining 7 bottles of wine for a refund, but he would contact his customer service team for them to provide a full refund for all 24 bottles via Groupon because they have a 100% refund guarantee policy and we did not receive what was advertised. Nathan Cooper advised that Customer Services at Just Wines would call me within 24hrs to arrange the refund. It has been 12 days and I am yet to receive a phone call from anyone at Just Wines. Awful service from every department!!!!Best special I've bought for years!
Tried many red dozen specials. Totally surprised with the Shiraz's, will definitely purchase again. Well done! 5 star rating deserved. Also arrived super quick.
Curly A.Wide Bay-Burnett, QLD
great wine
just nice wine at great prices. Delivered on time. Communication was great.
Beautiful smooth reds with a bit of dark chocolate and an open fire.
Pking
- 2 reviews
Very good for the price
Not too sweet like some wines.We stick to it for the price you won’t get much better.I would recommend it
Questions & Answers
Damienasked
Hi,
I recently placed an order through your company for a mixed case of 21 red and white wines. Upon receiving the wines I noticed that only a single box of 10 red wines had arrived and as the box was marked 1 of 1 realised that your company must have sent the wrong wine. I have sent countless messages on ebay with no response and as such decided to email support through your website. I was replied to finally by one of the customer service reps and was notifies that i would be updated shortly on the issue. It has since been 5 days and I am yet to hear a response and have this issue rectified. I am quickly losing patience as this wine was meant for a party which has long since happened. Due to the issue I have had to purchase wine from another source costing me even more time and money and I now have a large box of red wine sitting in limbo. I hope by reaching out through this review that my issue can finally be rectified as it has taken far too much of my time as is.
My ebay order number is: 22-06142-63830
Thank you for your time,
Damien
No answers
Irene Jarvisasked
On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis
1 answer
Justwines. c.Just Wines
Hi Irene,
Thank you for taking the time to contact Just Wines.
I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review.
Please enjoy your day ahead.
Cheers!
Team Just Wines
John Carlingasked
We would love to know.... Where Is Our Wine?
2 answers
Justwines. c.Just Wines
Hi John,
Thank you for taking the time to contact Just Wines.
First of all John, please accept my most sincere apologies for the delayed response on this request.
I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery.
The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday.
Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue.
I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead.
If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us.
Happy Wineing!
Team Just Wines
Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?
Details
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