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As of February 2019, Just Wines is offering each reviewer that places a review 20% off their next order. This is open to reviewers that post either a positive or negative review. It is also possible that the reviewers below may have received this incentive.
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excellent wine, great price
bought a clean skin SA Shiraz and it was excellent
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The reviewer stated that an incentive was offered for this review
- 2 reviews
fine wine
the wine from this winery is absolute delicious. Enjoyed it very much.
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- Return Claim MadeNo
The reviewer stated that an incentive was offered for this review
Margaret River Mixed Reds
Absolutely delicious ! Will be buying them again. Smooth full bodied and fruity
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Many thanks for the smashing 5* review Brenda.
Just Wines' mixed boxes are made up of hand picked staff favorites and top sellers which ensures that our customers get a chance to try a wide variety o...
Read moref good quality wines at unbeatable prices and we are extremely happy to hear that you have enjoyed the wines from your recent mixed pack.The reviewer stated that an incentive was offered for this review
- 2 reviews
Only just a wine.
I have been happy with similar Hardy's wines in the past. This time I am disappointed, the bottles that I have opened are lacking in body and flavor, as if they have been mixed with water.
- Shipping
- Incentivised Review No
- Return Claim MadeNo
Hi Hamish,
Thank you for the review and feedback....
Read more Hamish, we are sorry that you did not enjoy the wines from your recent order with Just Wines. Please note that Just Wines offers a 100% money back guarantee, if in a rare instance you are not completely satisfied with your purchase, please reach out to our customer services team and we will arrange a return of any unopened bottles(without any charges) for a refund or replacement. We were not able to locate your order or information in our systems using your user ID, hence, request you to share any of your latest order numbers or your full name. Once we locate you in our systems, we will have our customer service team contact you to address this issue. Please have a great weekend ahead and we look forward to your response to get this addressed asap. Best Regards, Team Just Wines
I did not intend to make a complaint or write a review. I wrote a review in response to an email that you sent. I wrote an honest review. If you cannot find my order, how come you were able to request...
Read more a review of an order you cannot find? I wrote an honest review, if you don't like that then you should only request good reviews. I have not asked for a refund. I have consumed the wine even though it was not of the best quality.
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- 3 reviews
Sav blanc
Great wine at a great price cheaper than my usual wine thanks
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Many thanks for the brilliant 5* review Margo.
We are super delighted to hear that you have enjoyed the wines from your recent order. Please let us know when your stock of this wine is low and we'd be very happy to help you replenish....
Read more We hope to see you on Just Wines soon and hope that you have a wonderful rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesThe reviewer stated that an incentive was offered for this review
love this wine.
Very happy with this purchase and I have now ordered it again.
- Incentivised Review No
Hi,
Many thanks for the smashing review Jax, it is much appreciated....
Read more We are delighted to hear that you are enjoying the Just Wines difference. Our endeavor is to offer a wide variety of good quality wines at competitive prices, along with quick and fully tracked delivery, a friendly customer services team and 100% money back guarantee. We request you to kindly remove your email address from this review, to avoid any potential misuse. We look forward to assisting you again in the near future and hope that you have a great week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesHi,
Many thanks for the smashing review Jax, it is much appreciated....
Read more We are delighted to hear that you are enjoying the Just Wines difference. Our endeavor is to offer a wide variety of good quality wines at competitive prices, along with quick and fully tracked delivery, a friendly customer services team and 100% money back guarantee. We request you to kindly remove your email address from this review, to avoid any potential misuse. We look forward to assisting you again in the near future and hope that you have a great week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just Wines
Perfect wine. I loved it.
Wine was light and crisp. Perfect for most meals or just drinking in afternoon.
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Hi Jill.
Thank you for the kind 5* review, we appreciate it....
Read more We are ecstatic to hear that you are enjoying the Just Wines difference with good quality wines at competitive prices, fully tracked home delivery, a friendly customer services team and a 100% money back guarantee. We hope to see you on Just Wines soon and hope that you have a great rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just Wines
quality at a price!
i will be ordering another dozen of this awesome value product.
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Hi Riles,
Thank for the wonderful 5* review....
Read more Just Wines strives to offer a hassle free online wine purchasing experience to all our customers and we are delighted to hear that you are enjoying the Just Wines difference. We look forward to helping you again in the near future and hope that you have a lovely rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
A good wine but not quite the Gold Medal
This wine was perfectly fine for the price but I wouldn't call call it a gold medal medal winner.
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Hi DKD,
Thank you for the kind review....
Read more We are glad to hear that you enjoyed the wines from your recent order. Please remember that at Just Wines we have a 100% money back guarantee with the help of which Paul addressed this issue. If in a rare instance in future, you order wines from us and are not happy with the product, please do reach out to our friendly customer services team and they'd be happy to addressed any concerns. Kindly share your order number with us, so we can have one of our friendly customer service team members reach out to you for further assistance. We look forward to your response and hope that you have a great week ahead. Best Regards, Team Just WinesThe reviewer stated that an incentive was offered for this review
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- 4 reviews
Great wines, best value for money.
I have been buying wines from Just Wines for the last 3 years and never been disappointed with with the overall standard of them.
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Many thanks for the glowing review and continued patronage Neil, it is much appreciated.
We are ecstatic hear that you are enjoying the Just Wines difference....
Read more Our endeavor is to offer a wide variety of good quality wines at competitive prices, along with quick and fully tracked delivery, a friendly customer services team and 100% money back guarantee. We look forward to assisting you again in the near future and hope that you have a great week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just Wines
- 3 reviews
Good but not great
A good rose but I was expecting a bit more from this wine.
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Hi Mary,
Thank you for sharing your review and feedback, we appreciate it....
Read more We are sorry for the wines from your recent order not being to your expectations. Please do remember that at Just Wines we have a 100% money back guarantee with the help of which Paul addressed this issue. If in a rare instance in future, you order wines from us and are not happy with the product, please do reach out to our friendly customer services team and they'd be happy to addressed any concerns. May we request you to share your order number, so we can have our friendly customer services team reach out to you and address this issue for you appropriately. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Best Regards, Team Just Wines
Good drop at a good price
Easy to order and prompt delivery. Prices are great and the wine is easy drinking.
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Many thanks for the brilliant 5* review Niall.
We are super glad to hear that you have enjoyed the wines from your recent order. Please let us know when your stock of this wine is low and we'd be very happy to help you replenish....
Read more We hope to see you on Just Wines soon and hope that you have a wonderful week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesFind out how Just Wines compares to other Wine & Liquor Shops
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- 2 reviews
Great quality variety
Have tried 4 of the mixed dozen and all delicious...working on the pthet 8
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Hi Karl,
Many thanks for the fantastic 5* review, it is most appreciated....
Read more Our exclusive mixed wine cases are made of handpicked wines from our wine experts to ensure that our customers get to try a wide variety of wines from even the remotest wine regions in Australia at unbeatable prices and we are delighted to hear that you have enjoyed the Just Wines difference. We hope to see you again on Just Wines soon and hope that you have a lovely rest of the week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just Wines
- 2 reviews
Great quality wine at reasonable prices
The wine comes with a cork closure which is cumbersome these days but the wine is worth it. Wine is smooth and I don't use all those fancy words tasters use but its good.
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Hi,
Thank for the fab 5* review, we appreciate it....
Read more We are ecstatic to hear that you are enjoying all things Just Wines and hope that we continue to delight you in future as well. Thank you once again for the lovely review, we hope that you have a nice week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
- 3 reviews
- 1 like
Excellent customer support
Recently placed an order with Just Wines and encountered an issue with the order software, which was in the throes of an upgrade it seems. Used the Chat facility and within minutes had a call back from Shane, who sorted the problem swiftly and competently. Well done, Just Wines!
Hi Phil.
Thank you for the kind review and feedback....
Read more We're sorry that you ran into trouble while trying to place an order recently, we're also extremely glad that Shane from our customer services team was able to address your issue appropriately and efficiently . We hope to see you on Just Wines soon and hope that you have a great week ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesThe reviewer stated that an incentive was offered for this review
Questions & Answers
Hi,
I recently placed an order through your company for a mixed case of 21 red and white wines. Upon receiving the wines I noticed that only a single box of 10 red wines had arrived and as the box was marked 1 of 1 realised that your company must have sent the wrong wine. I have sent countless messages on ebay with no response and as such decided to email support through your website. I was replied to finally by one of the customer service reps and was notifies that i would be updated shortly on the issue. It has since been 5 days and I am yet to hear a response and have this issue rectified. I am quickly losing patience as this wine was meant for a party which has long since happened. Due to the issue I have had to purchase wine from another source costing me even more time and money and I now have a large box of red wine sitting in limbo. I hope by reaching out through this review that my issue can finally be rectified as it has taken far too much of my time as is.
My ebay order number is: 22-06142-63830
Thank you for your time,
Damien
On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis
Hi Irene,
Thank you for taking the time to contact Just Wines....
Read more I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review. Please enjoy your day ahead. Cheers! Team Just Wines
We would love to know.... Where Is Our Wine?
Hi John,
Thank you for taking the time to contact Just Wines....
Read more First of all John, please accept my most sincere apologies for the delayed response on this request. I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery. The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday. Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue. I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just Wines
Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?
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Many thanks for the brilliant 5* review Adrian.
We are super glad to hear that you have enjoyed the wines from your recent order. Please let us know when your stock of this wine is low and we'd be very happy to help you replenish....
Read more We hope to see you on Just Wines soon and hope that you have a wonderful weekend ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just Wines