2,885 reviews
Excellent service and of all the wines purchased in the lower price range have always been excellent.. None that would be classed as avoid. Shipping has been quick and well handled by Aramax.
I purchased the Ultimate Value White Mixed dozen after being gifted a discount card. Honestly, I failed to enjoy any of them and couldn't finish many. I gave what I could away, with a similar response. Some of them seemed to have way too much preservative and gave me bad headaches. I have ordered another dozen, a much more expensive one, so we'll… Read more
see how that goes. Honestly, very disappointed. I guess you get what you pay for. On a positive note, shipping was fast and efficient.
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The wine is beautiful fruity peppery and spicy and being enjoyed massively and your service was excellent could not have been better, you were quick with delivering and Will keep purchasing from you through Kogan.com I would also recommend you highly with no hesitation , thank you . Josephine Bick
Reviews with attachments
I received 4 bottles of SEVENLY with a mixed red order for xmas and when I opened one last week to try, it made a hissing noise like it was under pressure. The taste was absolutely vile, I couldn't drink it. I'm very disappointed because I've still got 3 bottles of the stuff at home. It tastes like it's off . I received 2 dozen of mixed red with… Read more
my order and 4 bottles of this SEVENLY came with my order with a black x marked on the lid which I thought unusual. Now I'm starting to think it's out of date, one thing for sure it's certainly undrinkable.
Good Malt Whisky – Good value - also applies to their range of Spirits!! And Aberfeldy 12YO is a favourite. Show reply
Just Wines deliver what they promise – Great to deal with online and in person. Always professional and respect your opinions about wines and go the extra mile to solve any problems. Consistent quality over 6 plus cartons. Got a discount voucher for reviewing but make note of the fact that it wouldn’t change my review whether good or bad. Show reply
Did not send what was ordered – I ordered red sparkling shiraz and received white sparkling. I can not comment on the product quality as it isn't what I wanted.
Latest follow-ups
I purchased 12 "sparkling white mystery wine" reduced from over 200.00..now i know why. They are COMPLETELY UNDRINKABLE, UTTERLY ROTTEN, DISCOLORED, VINEGARY, AND FLAT. I have not ever seen such a bad wine, HOW does an apparently sparkling wine go… Read more
completely flat, while remaining unopened?? I have never seen this level of ugly! And I buy wine from auction places all of the time! I called them on two different phones (somehow, the woman who answered my phone inquiry) knew my name...! But the line had been DISCONNECTED!! Do they really imagine that I will just let this slide? I also paid some rubbish "quality guarantee"..yea right!! Not to mention almost 20$ postage.. I made sure I used paypal, so now Im waiting for a REFUND.. This was a test, to find a new wine merchant online. If these had been reasonable, even cheap tasting would have been okay for the price of 66$..but to find them in advanced stages of vinegar? The woman, shall we say, the kind of pple that have taken over australia post deliveries, was so pushy, and was almost forcing me to buy a second box of this, orange vinegar. Seriously?? I was looking for a place I could buy wine going forward, but unfortunately just wines..LOOK AT THE PHOTO AND REMEMBER..THIS IS SUPPOSED TO BE WHITE AND SPARKLING.
YOU FAIL, THIS IS A FAIL. My advice? NOBODY BUY ANYTHING FROM THESE PPLE, EVER. THEY ARE DISHONEST TO THE UTMOST DEGREE.
Follow-up · I finally received a refund. Paypal after several interactions said oh, they dont actually cover off consumables..news to.me. i appealed it and a couple wks later they decided to refund me..had to call off the bank transaction dispute..next thing would have been the accc. Im not a quitter. Still waiting for this seller to pick up the product,… Read more
Can I add to my review and say after over 2 weeks and many promises from them to pick the "wine"… Read more (+2 replies)
Positive reviews
Quiet Strength Mystery Cabernet Sauvignon 2012 A great drop. Susch good value. A mature, softly powerful red that’s easy to enjoy—smooth, dark‑fruited, and not too heavy. I would recommend it! Show reply
Julia Hill Coonawarra Shiraz 2021 Nice and pleasant. Very good. On a separate matter, as for my recent order, your delivery time seems too long (ORDER JWA984908). Thanks.
I always receive GREAT service from Just Wines, especially my respresentative Christian. I get offered special deals but are never pressured into taking them out. There prices and quality are excellent. Their money guarantee is just that. Sometimes I just try out something new and if it's not what I want or I have changed my mind, I am immediately sent a return postage label. I will continue to shop with them.
Negative reviews
These people are a joke. Received an email offering a discount for a review I did. Found a wine I wanted to buy. Not only did discount not apply at checkout I received a message on screen stating they could not deliver to my address ?? Very odd as I purchased from them previously and delivery address has not changed. Never Again.
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This wine tastes like it may have gone beyond its expiry date. For a sparkling white it was a strange colour, very little in the way of bubbles (not sparkling) and a bad taste. Disappointed in this undrinkable wine.
The supposed discounts for wine purchased from Just Wines is a con All the wines i ordered in a 12 bottle carton can be purchased at the same price at other retailers EG Long Story Short Shiraz $9 compared with the supposed discounts of $9 just wines Calis the wine is reduced from $20 not true Grape Gang supposed to be reduced from $20 to $8 can… Read more
be purchased anywhere for $8 Open Book Shiraz supposed to be reduced from $20 to $9 can be purchased anywhere for $9 Very misleading advertising Chris Nahrung Broadbeach a Just wines customer but maybe not any more
Recent reviews
Have purchased a number of lots at different times from Just Wines and their service is always great. The latest is a dozen Hardy's Cab Merlot, which was a great price and the wine is value for money. It is only a quaffing style, but that's how I like it these days.
I spend usually about $120 each time I make a purchase from JustWine. So about $10 per bottle. But I get quality wines - some 14.5% alc vol and dated pre-2020 - so I think I am getting a good deal. And if I want to splurge I can pay more for even better wine!
The wine was delivered as instructed... (somewhat heavy to carry that box from the P Office to where I was parked.. but ... all fine in the end. The wines are very good...yes, a couple not as good as others but overall.. really good quality.
the wine was delivered to the wrong address x 2 boxes, and one was damaged and returned to be redelivered. I am still awaiting that. So the delivery was the issue not the wine.
Did not ordered this wine. Forced on me as a replacement by insensitive customer service I ordered Tempus 2 Shiraz. After one week, no news, no communication, no shipping. After 10 days, I got a call from customer service saying they couldn’t access the Tempus 2 they presold, so I was getting this Rosenthal I knew nothing about. Basically no apologies, suck it up and say thank you for getting such a good wine… Great customer service!!!
Great value for money for a 'mixed' dozen (two of each label), bottles of Shiraz. Have had a couple of bottles since they arrived, and was pleasantly surprised. Delivery time was on time, and communication was good. Will purchase more wine from them in the future.
Recently, I bought "Excellent Selection Red Wines Mixed - 12 Bottles". I haven't finished all the wines yet. I liked "Birds of Paint- Shiraz 2021" which was an excellent selection.
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Was completely disappointed with after sales service process of replacing a case of wine under the tasting guarantee. Our wine manager suggested another style of red wine as a replacement, as opposed to a refund, to which I agreed to. I shipped back the remaining 11 bottles as per instructions. To date I have had no indication that the replacement… Read more
case is anywhere in the shipment system. My wine manager is very interested in pushing a sale but doesn't exhibit the same determination with the after sales service aspect of a transaction, should a problem arise. I'll get this resolved certainly, however I'm disappointed my expectation of reasonable customer service was not reflected by Just Wines initial resolution efforts. P.S: a follow-up call from a Just Wines representative 6 days ago supposedly resolved this issue by cancelling the replacement and crediting my initial outlay back to my original purchase method (as per my request). The representative assured me that this would be actioned immediately. It wasn't! 6 days and one follow up email from me later and it still hasn't been credited back to my account!! I have spent a considerable sum purchasing from Just Wines over the past years and have never faced such woeful after sales customer service: possibly because I have infrequently tested it, having rarely had as issue. I am not satisfied the 'tasting guarantee' is entirely all it is purported to be. Because of this particular issue I refuse to give anything other than a 1 star feedback score. If you want to know how a business is doing in the after sales support area then it pays to review the negative feedback, as well as the positive.
Swanning around pink prosecco is absolutely delightful. Balanced flavours, easy drinking. Have purchased many times! Hope you guys continue to supply this as it's a winner!!
All three vintage of McGuigan wines are excellent, smooth plum notes and aroma that were smelt the moment you extracted the cork. I thought the 2017 red wine was a little less floral and had a smooth full body which touched your front palate immediately and was a delicate blend which made it so easy to drink and having a cork was a thrill.
Mystery Tasmanian Chardonnay Bit of a mixed review from ourselves and friends. Too minerally for our palette, but our friends quite like this. Good value if these really are $50 per bottle as we got them for $12. We give this to our friends when they come over, they're happy.
Opened two bottles and one was completely undrinkable, full of grape residue and had turned to vinegar. Not good enough considering the hype. Since found similar comments by others.
A company that offers excellent wines at great prices. It is easy to navigate their website making the ordering process quick and simple. The wines are delivered in just a couple of days, excellent service always.
A situation arose where I had to change my order at the last minute because of a personal financial crisis. Steve made some adjustments almost instantaneously that enabled me to maintain a reduced order for a prime wine that I love, and ensured that I will return to Just Wines in the future.! Outstanding service, Just Wines! Outstanding wines too!
I bought 4 x different wines from Just Wines, two of which were "Mystery" wines. Just Wines claimed Mystery Pinot Noir was worth $20, and I paid $14 for each of them. This turned out to be true and I was thrilled. The Mystery Shiraz however was advertised as being worth $20 but is only worth $10 on most sites. I was only charged $7 per bottle,… Read more
so no harm done.
The T'Gallant Prosecco I bought for $7 a bottle is usually $20 = happy customer! The Grant Purge Shiraz I bought for $8.50 was also a good buy.
Delivery was fast and customer service was very efficient and speedy!
Overall a great first experience with Just Wines.
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Hi Sharon, Many thanks for your review and feedback. … Read more