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Just Wines
4.2 from 1,370 reviews

Reviews

(806)
(338)
(77)
(48)
(101)
  • Product Quality
    4.4 (812)
  • Return Claim MadeYes (47) · No (871)
  • Customer Service
    4.4 (515)
  • Shipping
    4.4 (470)

I will return for shopping for sure.

published

I ordered a case of 6 reds last time, the communication was good. items are exactly as described and I like it.

I received the delivery in a week. That’s was fast shipping.

Overall, very good shopping experience.

jerkywez

jerkywezSouth East Queensland, QLD

  • 2 reviews

Great wines

published

Great smooth wines with great variety and taste I was impressed with the great wines and I would really like to order again. The prices are very competitive and worth the while.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Grant

GrantSydney Surrounds, NSW

Missing Bottle

published

Hi, this bottle was complementary with our last case of red however it was not in the case.
We never received this bottle so I cannot give a review on it

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Benji A.

Benji A.Central Highlands and Goldfields, VIC

  • Verified customer

Great value and range.

published

Great selection of wines at reasonable prices. Prompt delivery and amazing customer service. Products were delivered as listed, simply listed online and easy to understand. I ordered a Riesling which is normally quite hard to find and they had it in stock.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Antony C.

Antony C.Far North Queensland, QLD

  • Verified customer

Best Pinot Gris ever!

published

Beautiful crisp and clear white wine, smooth to the last drop and definitely no after taste! If you don't try it you are missing out on a truly beautiful wine!

Return Claim MadeNo

Good selection of reds

published

I found all the wines to be very drinkable and the selection was also very pleasing.
I was very happy with the ordering process and the time taken for the wine to be delivered.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

HJB

HJBWestern District, VIC

great service

published

I wish to thank the service staff for their help and service in solving my return They organised a replacement prompt collection of return and email confirmation greta job to all

Customer Service
Shipping
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Ray C.

Ray C.Richmond-Tweed, NSW

An Excellent Selection of Wines.

published

Each and every wines that was in the selection was very good. Some were young as in 2019's but still very good value. There were also some others in the selection that were outstanding.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Great wine easily ordered

published

We have been a customer for a couple of years and have found the staff to be helpful , the website user friendly and delivery prompt. The wines have been of a high standard and enjoyable

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Dave

DaveNorth Queensland, QLD

Quality red Wine

published

I like a good Shiraz and tend to wait until Just Wines have a very special order. I have been a Just Wines member and getting such wines for many years now, and hope that the deals continue.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Sandy Jenkins

Sandy JenkinsSydney, NSW

  • 3 reviews

Excellent wine for a great price, good fast delivery

published

This is a very good SSB for the money, better than most at this price point. Quite dry, not too much of the SB which I can find overpowering. Receommended.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers
Sonia Clayton

Sonia Clayton

  • 2 reviews

Great wine and price

published

Great tasting wine at a good price. Can be used for many different food choices, or just a wine before dinner with friends or family. Could be used for a celebration

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Jodie

JodieThe Mallee, VIC

Positive purchase

published

I received the wine quickly, quality packing meant no issues with breakage. The postage costs were very reasonable and I received the delivery in a couple of days. Very happy with purchase

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

gabby

gabbySydney Surrounds, NSW

  • 2 reviews

Wine delivery

published

We have been buying wine from Just Wines for some month now.
The last delivery had a different box to the one we ordered . It had a mix of red and whites , we ordered only reds.
Decided not to do anything about it and are enjoying the wines anyway .
We have not doubts that the box would have been exchanged if we would have requested so. The customer service has always been outstanding

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Ross

RossSeaford

  • 3 reviews

Service

published

I have always fount the service from Just Wines to be extremely dependable. Their Postal Tracking notifications are always most appreciated. The quality of their wines is excellent and their price competative.

Customer Service
Product Quality
Shipping
Return Claim MadeYes
See all answers

The reviewer stated that an incentive was offered for this review

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Russ Pyers

Russ PyersNorth Queensland, QLD

Wallaroo 2013 shiraz

published

Not as full bodied as I had expected from a 2013 Shiraz, although I guess the price should have been an indication. Previous specials have been very acceptable and would try again one more time.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Nick R

Nick R

  • 2 reviews

Not what I expected

published

Disappointing after trying the Head Over Heels from the same winery. This one was advertised as being more expensive but reduced in price. Silly me I went for the price reduction. The Head Over Heels is surprisingly good but for the sake of a couple of bucks ... Just Wines were good in offering me a return but their process took so long I've still got it.

Customer Service
Product Quality
Shipping
Trevor Cass

Trevor CassMetropolitan Adelaide, SA

Just OK, some not so good

published

Two were not good wines. Both not good on the palate and yellow in tone. Just Wines advised that I can return same and I will look at that option.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers
david

davidGippsland, VIC

greenock fruity TNT

published

not as good as i expected i think the preservatives spoilt it its the 1st time i was not impressed and have been buying for many yrs so confident its a one off

Customer Service
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Love Angelfish Moscato

published

I am really enjoying Angelfish Moscato. This wine is not too sweet and very refreshing with subtle fruity flavours. I will definately be putting this wine on my shopping list for future purchases.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Page 1 of 69

Questions & Answers

Irene Jarvis

Irene Jarvisasked

On the 22nd August, 2019 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis

1 answer
Just Wines
Justwines. c.Just Wines

Hi Irene,

Thank you for taking the time to contact Just Wines.

I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review.

Please enjoy your day ahead.

Cheers!
Team Just Wines

John Carling

John Carlingasked

We would love to know.... Where Is Our Wine?

2 answers
Just Wines
Justwines. c.Just Wines

Hi John,

Thank you for taking the time to contact Just Wines.

First of all John, please accept my most sincere apologies for the delayed response on this request.

I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery.

The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday.

Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue.

I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead.

If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us.

Happy Wineing!
Team Just Wines

John Carling
John Carling

Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?

Get an answer from our members and Just Wines representatives

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