Early days but impressed so far - SEO - EDMS - ADWORDS
We found the initial onboarding/setup process for SEO and EDM's very thorough. The timelines agreed to did push out a little due to a staff change over but this was understandable.
Once we signed up for more services (adwords), we did find that some information previously provided was requested again by other departments and we would have thought that this should have already been known, not a big deal but something that perhaps they can look at internally which would speed each service setup and not require the clients to regurgitate informa...tion? We are pleased with the results of the SEO management and 6 months in targets/agreements appear to have been met which great. We are in the early stages our EDM set up and are still tweaking aspects of this with the King Kong team member and are pleased with the signs so far. Having only started Facebook Ad's a week ago we are happy with the results to date and can't wait to see how effective Google Adwords is for us, which is to start shortly...
Just sat on their webinar for 2 hours which was pretty good. Noticed another webinar was scheduled a few minutes after this was due to finish. Bit of snooping and noted that all the same names and comments in the audience window were from the previous webinar. You can type a question which becomes part of the feed so it looks "live" but it def aint. Dunno if it means anything... just an observation.
If you're not already making 5+ figures in revenue per month this company isn't interested....
They talk (in their targeted ads on fb) about how they can help grow your start up business but when you attempt to set up a call, if you aren't already generating $10-20k revenue per month then they advise you that 'you probably can't afford to implement a marketing strategy at this stage' then fire you across to purchase a book from Amazon! ha!
D'uh! The whole point of implementing a marketing strategy is to start generating revenue!!
Top shelf Customer Service and SEO Campaign
We are SME and provide excellent services in the Perth Metro but we didn't have the correct channels in place of getting the visibility we desired on the Perth Market. Enter King Kong and Aaron Rodrigo as Chief Strategist.
We are excited about the future because we have had some fantastic results 4 months in. Aaron conducts some highly strategy sessions that are aimed at getting the best business goals.
The future is bright!!!
Worst phone call of my life
I had a half hour strategy call and it was potentially the worst call i have had in many years of business and working with ad agencies. He basically read a script to me and then rudely told me that I probably wont be right for them. They said because I was a new business they couldnt help me, even though I had a $30k budget (not that they asked). This companys tactics are embarrassing.
My novice Adwords campaign outperformed theirs!
I was charged a $1000 month fee to manage an Adwords campaign, and told I would need to spend $1000/month on the actual campaign. After i started, they told me my budget was too low to perform, and that I needed to spend $2000/month on ads. So I was now spending $3000/month on my campaign which was resulting in a $500/day revenue return. On my campaign I ran before signing with them I was spending $1000/month and getting around $500-$1500/day revenue return. I had signed for 3 months and couldn’t get out of the contract, my sales fell massively...and it cost me in money I paid them, wasted Adwords money and reduced revenue. It took my account another 7 months to recover back to how I had it running before I introduced their campaign. Huge waste of money I couldn’t afford with my new business.
Sucked in and no call back
I was impressed with King Kong’s advertising and even accepted the daily email marketing, so I called them to ask for their digital marketing services for my new online business. When I called, the lady who answered sounded like she was in the kitchen unpacking the dishwasher!! She came across uninterested and bored. I told her my requirements and she said she would have someone call me back because she “didn’t know if they could help me” What?! Digital marketing is what they do!! It’s been 2 months and NO call back. Why? Because I was a NE...W business and most likely they knew that it would be VERY obvious if they didn’t achieve any results. I headed straight to the whirlpool forum and read the King Kong reviews and my assumptions were proven.
Three strikes and your out!!!
I signed up for a 30 minute 'strategy session' with King Kong recently to discuss my business and marketing needs. It wasn't a strategy session at all, but just a hard sell manipulative sales opportunity for them!!
They will ask you very specific questions which you think are to understand your business, but it is actually to collect information they can use to bring out your potential objections and then use it against you to manipulate a sale. They have no intention of providing any value to you in that call - it is just to sign ...
Worst Ever! Stay away from them...
I had the WORST experience with King Kong and WOULDN’T RECOMMEND THEIR SERVICES.
Firstly I found their staff including senior management extremely RUDE and ARROGANT. Note, It’s not acceptable rocking up to a corporate meeting looking like you just got out of bed and your staff lack in customer service skills.
In terms of quality of work it’s completely unsatisfactory, they got us penalized by Google, our SEO rankings dropped and overall they were the worst company I had every dealt with in my 15 years in the industry.
I was fooled by their...“we are the best” slogan and self marketing however they don’t deliver what they promise it’s all a show. I was also fooled by all the 5 star google reviews which I am guessing are all staff and friends which I will bring to Googles attention. I looked deeper into other forums and found out that I am not the only one who had similar problems with this company. Do yourself and company a favour and choose someone else, they over promise and under deliver. THEY OVER PROMISE AND UNDER DELIVER
Questions & Answers
Hi there, did you end up finding anyone who was actually good and delivered no their promise.
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