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Kmart

Reviews

(230)
(122)
(75)
(112)
(498)
  • Product Quality
    3.1 (208)
  • Return Claim MadeYes (23) · No (205)
  • Shipping
    2.5 (43)
  • Customer Service
    3.3 (140)

Reviewer Photos & Videos

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jacky

jacky

  • 4 reviews

Was told my purchase was available for collection only to find out they cancelled my order

published

Purchased items from the Kmart Website. I was notified via email that purchase is ready for collection.
After driving 20mins to the kmart store, i was notified by staff member that my order was in fact cancelled. However, i have yet to receive an email that my order has been cancelled. I hope i get my money back.

Shame on you Kmart.

Roma

RomaGreater Melbourne (Inner), VIC

  • 3 reviews

Awesome

published

Kmart were very quick with this order. Delivery was very very fast and the product was in very good condition. Can not say enough about how good kmart is to deal with

Product Quality
Shipping
Holly J.

Holly J.Sydney, NSW

  • 4 reviews

Microwave, looks like a designer one!

published

Ok, I'll admit i was sceptical because the price was so cheap but once it arrived and I unwrapped it the microwave looked like a designer one. Sleek and shiny and on top pf that it's quiet and runs smoothly! I paid for regular postage so it took a few days to arrive but arrived safely and in perfect condition.

Product Quality
Shipping
Return Claim MadeNo
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Teapot

published

The tea pot is great except the lid does not fit at all
The way it is packaged means you are unaware till you get the teapot home that the lid won’t fit it.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBallina
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Scott

ScottHunter Region, NSW

  • 7 reviews

Great going Kmart !!

published

Went to Kmart Glendale store to purchase an air mattress(ended up buying 2 as were a such a great price)...All the staff SMILED :) were pleasant & able to direct me to the right department & area. Overall the service was excellent. In most department stores now you cant even find staff on the shop floor for assistance.The Checkout staff were smiling,friendly & extremely efficient with a very short minimal wait as they were busy & there was a number of checkouts staffed too (unlike most stores these days) and i refuse to use self serve registers everywhere due to less creation of jobs in the future if we all opt for selfservice. Eg..in the past you didnt have to get out of your car for fuel,people were employed to pump it for you.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGlendale,NSW
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Georgia

GeorgiaMetropolitan Adelaide, SA

  • 2 reviews

New layout sucks

published

New layout is awful,having the checkout in the middlw of the store is ridiculous when you then have to stop n show your things to the door security which is fair bit when there's a big line up theres problems.
Also baskets are way too expensive.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMunno para
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Liz W.

Liz W.Central Highlands and Goldfields, VIC

Casual Loose Knits $15

published

Good quality range of knits in assorted colours for Autumn/Winter wear. Warm, comfortable and thick these knits can be worn with different outfits like jeans, leggings or skirts. Great value for $15!

Product Quality
Return Claim MadeNo
Danni K.

Danni K.

  • 4 reviews

Limited colour choices with womens fashion.Need more colour options!!

published

Kmart,I love you but what is with the horrible crappy mustard,red and brown colors!!!! Most styles look great as but there are some that look absolutely hideous to look at tbh

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelton
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Mandy v.

Mandy v.Northern Region, NSW

Cheap and nasty - don't buy it!

published

Oak look chest of drawers- very flimsy and when finally put together the drawer runner spat out the ball bearings and completely failed. Had a warning sticker on the top face that when pulled off brought the 'oak look' with it.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationArmidale NSW
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Silvija

SilvijaMetropolitan Adelaide, SA

  • 5 reviews

Kmart shopping

published

I enjoy shopping at Kmart and shop weekly. I am on a budget and allow myself $20 and can find some great products. I am reorganizing my pantry slowly so each week my $20 can buy glass storage jars and non slip trays to put them on. I can walk to Kmart and shop in the evening when it is not busy and can get through the checkout easily.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKmart Westfield Marion
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The reviewer stated that an incentive was offered for this review

CBones

CBonesPerth

  • 18 reviews

Wont Ship Unless Local Store Has Stock Only-- Don't Bother With Online Store

published
Return Claim MadeNo
Beth S.

Beth S.South East Queensland, QLD

  • 4 reviews

Brand value and quality slipping

published

The quality of products for prices is slipping, more cheaply made and smaller lines. Overall have started staying away from what was once a favourite store and finding better value for money elsewhere

Customer Service
Product Quality
Return Claim MadeNo
CrvLod

CrvLodsydney

  • 6 reviews

Shrinking clothes

published

Purchased a number of dresses and was gifted some new Kmart children’s clothing. All items shrunk terribly when washed. First couple of items were placed in the washing machine and the others washed by hand, all with the same outcome, unwearable. Actually quite expensive items when you only get one wear out of them.

Product Quality
Return Claim MadeNo
Store LocationOrange
Victor

VictorSydney, NSW

Stupid brand.

published

Stupid brand. Sells instore phone cases that in the package says its for one product that in reality isn’t!! Bought two iphone cases that said on the package “iphone pro” and when I tried is for the Iphone 11 PRO. Now I cannot use the phone.

Product Quality
Return Claim MadeNo
Store LocationKmart Lidcombe
QueenS

QueenSSydney, NSW

Failed postage of order

published

Made an order online and paid the $16+ charge for postage to a Kingsford address. I was then advised to pick up my packages from a news agency in Roseberry.

Return Claim MadeNo
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Great service

published

I ordered an oven from kmart online store and it delivered so quickly. It took less than 2 days. It came through Australian Post. Excellent service, international standards, so impressive.

Product Quality
Return Claim MadeNo
J. Kam

J. KamGreater Melbourne (Outer), VIC

Very happy with crate. Great value!

published

Available in store so no waiting on orders & I could examine the crate to be sure it was exactly what I needed. Although not as sturdy as the (much!) more expensive, it is perfect for my Jack Russell. Thoroughly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield, South Morang, Victoria
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Mrs Biehler

Mrs BiehlerSouth East Queensland, QLD

  • 4 reviews

I love kmart

published

I love Kmart I buy shoe's clothes kitchen hand stuff it's so cheap I wouldn't go anywhere else as it's so cool i hope it never closes down I recommend it to anyone

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKmart Toombul
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Vlaki

VlakiMetropolitan Adelaide, SA

  • 3 reviews

Online click and collect

published

I have ordered an item online to be collected in store; they also said if the item is not available in store it will be posted for free; very quickly I got an email informing me that item is ready for pick up; I got it from a friendly sales person; lady at the entrance gave me a trolley 'to be easier'

Customer Service
Product Quality
Store Locationingle farm, sa
Ann D

Ann DSouth East Queensland, QLD

  • 8 reviews

Wrong size screws

published

What would have made this purchase better would have been providing the correct head size screws provided for the plastic fitting inside the front flaps. This made assembly time consuming and messy. If you buy this product be prepared for a trip to Bunnings.

Product Quality
Return Claim MadeNo
Store LocationRobina
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Questions & Answers

Dave

Daveasked

Kmart Online Store

Ive ordered lego for my sons bday on sat and it took the money out of my account but i have no confirmation email or text or anything saying its coming or whats happening? Help please.

2 answers
Roma
Roma

Sorry to hear, I suggest you ring there Head Office an enquire about your order. Hope this helps and Happy Birthday to your son.

Fired Up
Fired Up

Since you already know Kmart don’t respond here .. why expect the public to resolve ?

Kim H.

Kim H.asked

Kmart Online Store

Why can't Kmart find my address when I type it in signing up

2 answers
Bent O.
Bent O.

Can you get someone to contact them directly as, unfortunately, they don’t reply here?

john smith
john smith

dont know ask kmart

Zara K.

Zara K.asked

Kmart Online Store

Will the oak look 2pcs tables be back in stock

1 answer
Fired Up
Fired Up

Obviously they don’t respond in this review forum.

Suggest you contact them directly.

Get an answer from our members and Kmart representatives

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