Kmart

I bought two pairs of shorts , picked them by the label on the hanger ( medium size ) I got home and found one pair was not medium but miss placed, because was large ) I returned but from the door they said no chance of refund without receipt! I did not seek refund , but exchange! Finally I ask to speak to a manager and this really aggressive… Read more

female manager come to “ deal “ with me ? She was loud and even suggested the item could have been stolen and started yelling at me , I told her I wouldn’t deal with a rude person and would not take the yelling from anyone and left, she followed me yelling but i walked away , on the entrance I ask the doorman got this woman’s name ? He said he been instructed not to talk to me ? And the woman came back loudly yelling me to “get OUT “ I never have been so insulted and publicly embarrassed in my life , I as m dying with a terminal lung decease cannot walk fast or talk loud . I reported this to K mart and another woman called SARAH responded and investigated She emailed me telling me thanks for allowing them to investigate and review the tapes from the incident, agreed that I did not warrant that kind of treatment , that they took my complaint very seriously in order to train their staff, and as a form of apology I would receive a monetary compensation K Mar coupon! That was on the second of February Half a year ago ! I have heard nothing again and this shows exactly “ how seriously K Mart takes their paying customers complaints.

I am so disappointed in the quality of the furniture i purchased. The walnut travertine nesting tables although may look great, the quality is sub standard. The vinyl on the large table has an air bubble under it. The ‘travertine’ top of these tables is just a sticker. Not even a veneer as such! Very poor quality. I also purchased two Ryan ribbed… Read more

side tables and they too are defective! One has chips on the top and bottom and the other is of a serious concern as it has two nails sticking out from the side of it. Kmart furniture may look nice but sadly, as i have experienced today, it’s quality is far from it. Trying to get a hold of someone to notify them was another issue. Call centre overseas took forever to answer, placed me on hold and after 20 minutes of waiting, i hung up.

Bought this $59 ANKO Air Fryer from Kmart and broke down just couple of months of slight use. What a waste of money! Updated. Found my receipt and managed to return and exchange with another model. The return was smooth process. Will see how the replacement goes. Show details ·  1

I am very satisfied with the Artiss Standing Desk (120CM White). For a price of $69.95, the material quality and functionality are impressive. ​The Highlights: ​Precision Engineering: The screw holes were drilled with great accuracy. Unlike some cheaper products where misaligned holes make assembly nearly impossible, this desk was very easy to… Read more ·  1

put together. ​Material Quality: The overall build feels sturdy and the white finish looks great in my room.

​Minor Issue: The only downside was a small chip/dent on the corner of the monitor shelf (visible in the attached photos). It likely occurred during shipping or packaging.

​Final Verdict: Despite that one cosmetic flaw on the edge, the quality of the Artiss brand and the ease of assembly make this an excellent budget-friendly choice. Highly recommended for anyone looking for an affordable workstation.

Be aware of these candles. The distribution of soot is quite scary ! I wont be purchasing again! In all the years and all the candles this is a First and it was scary !!! Show details

I purchased the Kahlia L.E.D Dome on sale. I was excited to use it but when it arrived I noticed that the box had previously been opened and resealed. So someone had possibly already returned it. Immediately I noticed a terrible chemical smell. When I inspected the product I saw smoke coming out ! I've attached video to show others. This is not a… Read more

safe item ! And I cannot believe that I was sold a faulty product.

I tried chatting with their "live agents" to expedite the report about the safety issue. This person immediately disconnected the chat after telling me to take this bulky faulty item into a store. I'm disgusted with the lack of support regarding a dangerous item.

I've lodged a complaint and am waiting for a refund.

Update: Kmart customer service offered a 30% refund for "minor faults. Apparently a device spewing smoke and catching fire when turned on is "minor". I'm disgusted and will be Lodging a complaint against the matter with Consumer Affairs.

Calling the Kmart 1800 number I was eventually transferred to their " complaints line" ... This person interrogated me as though I was a fraud. Regardless of the videos and images provided which document the faulty item. These people seem to think we are all criminals. But who is the real criminal here? I was sold a used faulty item that spews smoke. I was told to keep using the burning faulty item.

I now have to travel for 45 minutes with the bulky item to my nearest store. No doubt that they will refuse a refund.

And their "compliance" staff member was SO rude. Accusatory and disrespectful - when I am the person inconvenienced by buying a faulty item. Truly disgraceful treatment

Will be reporting everything to Consumer Affairs.

Forest Lake Kmart in Queensland is the most disgusting, dirty and messy Kmart ever. It’s impossible to find anything on the shelves or racks. More than 50% of the shoes are a jumbled mess on the floor. The floors are dirty with rubbish everywhere. There are discarded food and drink containers on the shelves. The clothes are a jumbled mess of… Read more

disorganisation. A lot of shelves don’t have clearly marked prices. I’ve never seen anything like it! Looks like a foreign junk shop.

These faux hydrangeas are absolutely gorgeous. They’re so beautifully made with incredible gorgeous detail, the colour just pops. The price, the quality is truly exceptional—an absolute bargain for something that adds so much beauty and elegance to the home. I would love to see Kmart extend their faux flower range to a bigger and wider seasonal… Read more ·  1

range that includes garlands in their range. Very impressive, I would highly recommend their faux flowers.

Horrible product is completely broken and refuse to refund. only offers a 30 percent refund on a totally unusable product. help section on website does not work, had to find their email address posted by a customer elsewhere. took ages to respond. quality was terrible

I drove an hour away to purchase a costume for my daughter for book week as none of my closest stores had any stock. After wearing it one day the strap on the costume started tethering and ripped off. I called customer service to ask if they could send one to me or my local store for an exchange (as ive seen online they can do store stock… Read more

transfers for click and collect orders) but they told me to take it to my local store for a refund but they can’t help me with a replacement. Really disappointing. This is not the first negative experience I’ve had with customer service telling me they can’t help. What’s the point of having a customer service line if they can’t help you with anything.

I was so excited to try this coat however the quality was very disappointing . Only after two wares you can clearly see the fabric started to pill so bad . It’s so visible that I can’t ware it anymore. I tried to shave it but still looks bad :(

Bought the second 3 tier bookshelf white (3 cube shelf) $19- this is a great price only went up $4- since I bought the first one. This is small & narrow enough for my small spaces in my bedroom. I added feet to both shelves. I love these. I do think Kmart should bring back the small 24cm x 24cm x 24cm square woven basket that fits perfectly in… Read more ·  1

them. My first bookshelf bought a while ago has these woven baskets. Had to source 3 woven baskets that size elsewhere, unfortunately not from Kmart. Despite that back to the bookshelf it was simple to put together. Actually used Kmart yellow USB chargeable hand screwdriver.I Recommend this bookshelf.

I ordered a everlast bag but I was impressed with it it was the same as the picture but the security tag was still on we tried ever to get it off but still we couldn’t get it off and my sister needs it for tomorrow☹️ very disappointed

Don’t have your disposable camera film developed through Kmart! It took weeks of me following up my order to see what was happening and when they finally followed it up they sent it to the wrong store and when I finally got the prints back they were all destroyed (image attached). They had images of my newborn baby on there. Priceless memories… Read more

lost and a COMPLETE waste of money for the camera and getting it developed. They would have known they were destroyed when they were developed but no attempt to rectify. Incredibly disappointing.

I purchased Camille storage unit with adjustable shelves. Arrived damaged, has 2 holes in the shelf part and they have bogged it up with plaster. I attempted to contact Kmart Australia via live chat and email, I have had no response. I cannot call… Read more

as I am Deaf. The AI chatbot kept telling me to call the main Kmart Australia number, I kept saying I am Deaf and need to communicate via chat or email. Continuous loop of the AI bot telling me to call the number. Tried to upload pictures at the AI bot suggestion, there is actually no option to add an attachment? I finally found an alternative complaints email address, submitted my issue and received a generic email response back saying someone will contact me. I've heard nothing back for a week. The cabinet is advertised as having adjustable shelves. They're not adjustable. They are fixed. The inside cupboard bit only has one hole for the shelf holders so this is not adjustable either. It is very very small also. The chip wood and paint job are extremely poor quality, barely even coated in parts. So disappointed. Kmart Australia need to do better on quality and on disability access with their contact methods.