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2 reviews
SarahG
SarahGNT
  Verified

Bought this product at Casuarina Store in Darwin, unpacked it at home to find that the last piece out of the box (the top of the cabinet) was split at both ends. Took back to store - no problem with changing it, however when I got the next one home and unpacked, I put it all together to find out that the top was split on the new cabinet as well, however, not both ends and not on the back side. One end, at the front. What it essentially means is that the top won't shut down fully on the cabinet, and if I push it down too hard, one of the doors won't slide at all. It's a shame, its a nice looking product, but I can't recommend it. I'm keeping this one, because frankly the idea of taking it all apart and putting it back in the box to take it back to the store is something I just don't want to deal with. It does the job of keeping my shoes off the floor, it looks reasonable where it is, and luckily the side that doesn't open properly is where I keep the shoes I rarely wear. However, $82 is a lot to pay for something that won't open properly.

 Follow-up  · To follow up - I kept the cupboard, it looks good, if a little uneven at the top. It's sturdy enough, if just left to stand. If you try to move it, as the top is not really connected properly, the whole thing kind of starts to topple over. And the doors don't move properly, so most of the time I only kind of use one door, which I have to shove to slide. You could easily fit 12 pairs of shoes, very neatly and easily, more if you don't mind stacking thongs on slippers for example. Assembly wasn't hard just frustrating when parts of the timber are broken or split, which prevents easy functioning of the doors.

Purchased in at Kmart Retail Stores for $82.

Kmart
Kmart    

We're really sorry to hear about your experience with the cabinet, and we appreciate you taking the time to share your feedback. If you’d like any further assistance, please don’t hesitate to reach out to our team at external link  or give us a call on 1800 124 125 – we’re here to help.

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Graeme D.
Graeme D.7 posts
  Verified

Will break. Very poor design – The product looks good, but the screws go into the endgrain, which is notorious for splitting. One of my screws did that, and when I checked the same join on the other side, it had split as well. Another shelf had already split along glue lines in the box. Tried to review the product on the Kmart website, bit it seems only online buyers have the option.

Kmart
Kmart    

Apologies for the disappointment caused Graeme, we will share your feedback with our team so we can improve the quality of our product. Please share your details here external link  or call us on 1800 124 125 so our team can advise further on your damaged product.

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