Kmart Anko Portable Charger 20,000mAh Questions & Answers
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Hi. Just bought this product. What is shown on the display? I have a '5' with a flashing '2'. If I tilt the power pack, then '188' is displayed. Then the '5' with a flashing '2' returns when the pack is left alone. cheers B
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
Hello, I just received my portable charger. I placed on charge and the unit does not seem to be charging beyond 60. There isn't a manual, I assume this should read 100 fully charged
Hmm. Not sure what's gone wrong, but I suggest you take the charger back to Kmart for a replacement (they are excellent in replacing with no hassles). I've had my ANKO 20Ahr charger for more than 12 months of heavy use and it still shows 100% capacity when charged and seems to hold charge appropriately.
I tried using the cable provided with the unit and its now charging properly
I have a 2 month old unit. It suddenly seems to have lost power and I can't recharge. Plugged into power a 0 flashes. Initially the number 188 flashes up before the 0 continually flashes.. . Any suggestions greatly appreciated
Make sure you have it up the correct way. Try leaving it on the Charger for many hours.
Doesn't sound good. I'd suggest you take it back as it is still under warranty.
Hi Leanne, we're so sorry to hear this! This does sound like a fault - we'd recommend returning the charger to store alongside your proof of purchase so our team can assist.
No proof of receipt - even though they are a secured item (not on shelf). . I can't find my receipt
Hi Leanne - if you don't have your receipt, you can also use your bank statement as proof of purchase!
i have one of these but my input connection has gone into unit are they fixable as it is not able to charge now
My Ank charger input has come adrift in my unit are they fixable it’s not a yr old
Hi Glenys, sorry to hear about that. If item is still not working we will need you to head down to any of our stores so a team member can assist you with an exchange. If you'd like to discuss this further, please share your details here external link or call us on 1800 124 125
Kmart warranties and return policies are outstandingly good. I recommend you call your nearest store and arrange a replacement.
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