Trixie
Trixie

I bought the 32 inch Kogan TV with built in DVD player and I have sound but no picture when playing DVDs.

Kogan
Kogan   DM   

Hi Trixie, can you please send us a private message with further details of your order? We'll be happy to help sort this out!

SueS
SueS

We have a KALED32DVDWA-A and Fetch Mighty and we live on NSW Central Coast. We are trying to get the free channel 53 ( SKY) with no success. We've done channel scans. Do we have to have Freeview? If so can we get it or is our Smart TV too old.

Mike Calder
Mike Calder

I have a KALED32DVDWA.

It appears that the PVR will only record when the screen is active.

If you can only record when the TV is "playing" this feature is virtually useless. Most requirements for using the PVR are when a person will be absent or otherwise not able to view a program at the usual broadcast time.

Is this normal or do I have a fault?

justj
justj  

Since purchasing and using the separate PVR, I would assume that what you are experiencing makes sense. Kogan (and any salesperson) will tell you what the product can do - not what it can't. That is what you are to figure out before purchasing. The PVR won't have two tuners therefore it will not be able to tape one channel while watching another and I also assume that the PVR is like the DVD within the TV, the PVR will turn off if the TV is in standby. Kogan are good with service. I suggest you confirm the problem you have with them but I doubt you will have the problem 'fixed'.

Jen57
Jen57

Is the DVD in this TV, Region Free?

justj
justj  

I don't know as I don't have different regions but a major problem we have is that if the dvd unit isn't in properly (we are lucky to have dodgy wiring somewhere) the remote won't work. It will turn on the tv but that is all. I was told I could remove the dvd and send it to them to check it out but if, for example, it is the wiring from the dvd to the tv and the unit itself is ok then I have to pay for the time, labour and postage. I now have to not touch nor move the tv for fear of disturbing the wiring.

The dvd is also quite noisy when playing.

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