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Laithwaite's Wine People

Laithwaite's Wine People

4.5 from 946 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (504)
  • Return Claim MadeYes (8) · No (562)
  • Customer Service
    4.6 (391)
  • Shipping
    4.4 (370)
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peter

peterHobart, TAS

  • 12 reviews
  • 12 likes

Virgin Velocity Laithwaites

published
Product Quality
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Incentivised ReviewNo
Return Claim MadeNo
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  • Verified customer

great wines, delivered on time for a good price

published

We have enjoyed all the wines we've tried so far, and we have been very impressed with the broad selection.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

Jen D.

Jen D.Southwest, VIC

  • Verified customer

Great Advent Calendar

published

OK after the year that really wasn't we are having a mini bottle of great wine counting down the days to Christmas. We will get another next year & the year after.........

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

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  • Verified customer

Quality wines, great bonuses, bargain prices.

published

The quality range of wine offered by Laithwaites is second to none. They provide great tasting notes and cellaring advice.

Product Quality
Customer Service
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Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Drink Responsibility Enjoy!!

published

Great Wines. Helpful sales staff, prompt delivery, competitive prices, a good balance of interesting information without overwhelming us with too much promotion.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

Michael M.

Michael M.Sydney, NSW

Best way to purchase wine

published

I always call directly the agent allocated to my account. He is both familiar with the latest wine offerings as well as most helpful in selecting the best way to extract maximum value. I am most satisfied with all my dealings with Laithwaites

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Lynne

LynneSydney Surrounds, NSW

  • 2 reviews
  • 8 likes

Poor

published

Be careful with these guys they have your credit card details. We made an error and ordered numerous cases in error. They debited our card very quickly but you try and cancel an order or get a refund and they just stall or don't respond.I am cancelling my details with them and taking them to FairTrading.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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Roz

RozPeel, WA

  • 3 reviews
  • 1 like

Great service

published

We received our Wine/picnic table delivery today..So pleased with the ordering...products.......prompt delivery and service... look forward to enjoying our wine
Thank you

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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  • Verified customer

Good products, well sourced and marketed.

published

A very well run organisation. Friendly, knowledgeable wine consultants who are not pushy, but are informative. Has me seeing double though when two brochures arrive, L/W and Aust.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

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Brook Sweeney

Brook SweeneySydney, NSW

  • Verified customer

Great Wine, Great People and great deal ...their Courier Fastway is terrible

published

Great Wine, Great People and great deals...their Courier Fastway is terrible.
If their wine wasn't so good and their staff so great and I love the Advent wine box ;0)
then their courier service would have cost them my business

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Hello wine people.

published

Great wines. Good friendly service. Reliable delivery.
What more needs to be said to adequately describe your products and the way you do business.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Fabulous service, delicious wine

published

I have been delighted with the Aussie red wines I have ordered including the clear skins and it’s much cheaper than buying at the local shops. I haven’t had any issue with delivery - wine has usually arrived within 2-3 days.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

Lyn S

Lyn SSydney, NSW

  • 2 reviews
  • Verified customer

Good Wines

published

More than happy with the wines we have been receiving. The website and customer service is good. Reasonably prompt delivery, but would prefer Australia Post for delivery as Fastway is just that bit slower than Aus Post

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

Peter & Loretta P.

Peter & Loretta P.Richmond-Tweed, NSW

  • Verified customer

Great value with great service

published

I have been very satisfied with the wines I have ordered and my who have shared these wines with have also been very impressed. The wines are delivered promptly which I appreciate. I would highly recommend Laithwaites to everyone

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

Robert B.

Robert B.Sydney, NSW

  • Verified customer

Great wine but delivery via fastway is slow

published

Great wines, good website but next time prefer delivery by Australia Post as they are much more efficient and their tracking much better. Via Fastway (or is that Sloway) the wine took days to come one suburb away but tracking said went to Brisbane. Go with Aussie Post please.

The 2 star drop from 5 star rating is simply based on the delivery experience via Fastway

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

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  • Verified customer

Good product

published

Easy to order, wines are excellent delivery arrangements are good and reliable. I will continue to use Laithwaites in the future

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Why not be selfish..

published

You need not spend a lot of money to get some of the best wines in australia.
Laithwaite's offer exceptional wines and great prices.
Money saved on wines means you can expand your palette on fine tasties that will only enhance your wine loving experience.
Be selfish - Treat yourself - I dare you....

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

Maria Watts

Maria WattsPerth, WA

  • 2 reviews
  • Verified customer

Great wines, great value

published

We've received 2 cases of red to date (every 12 weeks) with our next order being a mix of red & white.
Both cases have been of different varieties, which we were pleasantly surprised about. They are great wines, good value and because they arrive every 12 weeks we needn't have to worry about filling up our wine racks. We won't be giving this up for a while.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

Bobby

BobbyRockhampton

Great wines

published

I have so far ordered two cases of red wine. Both arrived earlier than the due date and every bottle thus far has been of excellent quality and reasonably priced. I have no doubt that I will be ordering more.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People
Tony

TonySouth West, WA

  • Verified customer

good wines

published

Good wines and great value. Will buy again when the special come up again. Will recommend to my friends to buy from Laithwaites

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Laithwaite's Wine People
Alex D.Laithwaite's Wine People

Review collected in partnership with Laithwaite's Wine People

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