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Laithwaite's Wine People

Laithwaite's Wine People

4.5 from 721 reviews

Reviews

Review distribution

5 star
474
4 star
178
3 star
36
2 star
17
1 star
16

Will Kent

Will KentSydney, NSW

  • Verified customer

Lost my order - 2 weeks delay

published

I phoned in to check on this order was told it will be a couple of days, 2 weeks later still at warehouse. will not be using these services again.

Customer Service
Shipping
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


David Wilson

David WilsonHunter Region, NSW

  • Verified customer

Great Wine at Great Prices

published

I have received many cases of wine over the last few years and I have never been disappointed. The wines are often from smaller boutique vineyards but are always top quality. I order mainly shiraz for myself and sauvignon blanc for my wife.

Product Quality
Customer Service
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Last Order

published

After the last order I placed I made with Laithwaite's there was a confirmation email the next day but then no delivery and no communication for 10 days .My recent experience with other Wine Merchants has been receipt of product ordered within 3 to 5 days. I sent emails and the response was slow and misleading contacted

Customer Service
Shipping
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People

Dave

DaveSydney, NSW

  • 2 reviews
  • Verified customer

Convenient, Quick, great wine and not the usual suspects

published

I've found that the wine selections are great, and I've found new wines/wine makers that are now my favourites. Easy. The wine consulting is also a great add on to build the right case at the right price

Product Quality
Customer Service
Shipping
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People


Sue

SueLaunceston, TAS

  • Verified customer

Pleasantly surprised

published

Lewthwaite's have a wonderful wine selection I love the range and the variety of offers provided. I am very much looking forward to more quality wine options in the New Year

Product Quality
Customer Service
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


Robert Mcphan

Robert McphanDarling Downs, QLD

  • Verified customer

Excellent choice of wines

published

Very good service from the personal wine advisor and their selection of wines as this is the time I have selected white wine varieties from your range of white wines

Product Quality
Customer Service
Shipping
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People


  • Verified customer

Once a year treat with Advent calendars

published

These seasonal configurations are an excellent way to taste the varieties available from Laithwaites. Delivery by Australia Post works well with email contact when to expect the goods, and confirmation when they've been delivered.

Product Quality
Customer Service
Shipping
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People


Allison Toohey

Allison TooheyLaunceston, TAS

  • Verified customer

Great Wines

published

Great selection of wine and the quality is outstanding. Information on the type of wine received was helpful in broadening my knowledge of wines. Wines are packaged well and delivery was prompt.

Product Quality
Customer Service
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Quality Offers

published

Enjoy the range of offers and variety
Good value as well
Not pushy or over the top
Never a problem with delivery- packages arrive promptly and in excellent condition
I'll keep using them

Review collected in partnership with Laithwaite's Wine People

Good Value wine but really bad delivery issues

published

I have had i think 4 deliveries now and have advised that we have a gate and we need the delivery guy to call before he arrives and he never does just leaves it outside our property for anyone to take. i also contacted customer service and about another issue with delivery to my niece and i kind of came away with the feeling that they think that it is my fault not their system so hence it will be the end of my purchases from them

Product Quality
Customer Service
Shipping
Return Claim MadeNo
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Ian Hammond

Ian HammondPerth, WA

  • Verified customer

Excellent reliable service

published

have purchased 3 separate 'dozens' recently. All good quality and arrived quickly in good condition. spoke with phone consultant to make the order. Got good advice and he seemed genuinely interested in ensuring I got what I wanted. Recommended.

Product Quality
Customer Service
Shipping
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People


  • Verified customer

Loving Laithwaite Wine Deals

published

I have bought several Laithwaite wine deals as gifts and everyone has said they have really enjoyed each & every bottle of wine. The added bonus items are always of good value

Product Quality
Customer Service
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


  • Verified customer

5 star service

published

Selection of wine is fine. You are highly recommended. I will continually purchase from Laitewaites wine people. You deserve it. I just cannot stop drinking your wine.
M friends loved them

Review collected in partnership with Laithwaite's Wine People


Robert Robson

Robert RobsonSouth East Queensland, QLD

  • Verified customer

Happy, but!

published

Usually wine deliveries have arrived within 4 to 5 days, but in this last instance this didn't happen.
I ordered two cases of wine on a Thursday expecting to receive them on the following Thursday . They did not arrive. The online tracker said they at the Gold Coast. I then rang Laithwaite's Wine People for assistance which they duly supplied. I received one case the next day on Friday and the final case this morning. The delivery company advised the case was offloaded for a week, sorry!

Product Quality
Customer Service
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Will think twice before ordering again

published

Will think twice before purchasing again. The driver left my in my order in the sun on that 39 degree day. This is 2 steps from my shady front door area.

Shipping

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Excellent wine all the time

published

Ive been buying from lathwaites for the past 8 yrs and all the wine has been excellent quality and value. I would recommend them to anyone who wants a blend of regular drinking and cellar wines.

Product Quality
Customer Service
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


Craig Harris

Craig HarrisSydney, NSW

  • Verified customer

Quality Wine at affordable prices

published

Every bottle of wine I have purchased from Laithwaite's has been excellent and at great prices. No need to ever consider returning a bottle that didn't satisfy. 5 star supplier.

Product Quality
Customer Service
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People


Myron Pentz

Myron Pentz

  • 2 reviews
  • Verified customer

Great wine list, good price and easy to deal with

published

They have a big selection of what I have always found to be quality wines and at good prices. Whole process of ordering and delivery is easy and has always gone very well.

Product Quality
Customer Service
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People


  • Verified customer

Amazing and so convenient

published

Came so quickly and had a great variety for a great price! Will definitely be ordering this more and more- thanks for being so quick and love the deals! Thanks

Product Quality
Customer Service
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


  • Verified customer

Great range of Australian and International wines

published

Red, White, Rose, Bubbles - mainly top Aussie wine from large and small vineyards, with some of the best international tastings from around the world. Always delivered quickly and correctly, when Australia Post contractors actually ring your doorbell which is 1 in 6 deliveries.

Product Quality
Customer Service
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People


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