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Laithwaite's Wine People

Laithwaite's Wine People

4.5 from 769 reviews

Reviews

(510)
(189)
(36)
(17)
(17)
  • Product Quality
    4.6 (339)
  • Return Claim MadeYes (6) · No (386)
  • Customer Service
    4.7 (224)
  • Shipping
    4.4 (237)


Geoff Nicol

Geoff NicolGreater Melbourne (Outer), VIC

  • Verified customer

Superb value, excellent wine

published

Every wine is excellent, never anything less than that. Always great value, extra bottles and often glasses as a standard. Brilliant choices, I am always happy with every bottle and confident to spread the word.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


  • Verified customer

Fantastic

published

Always on time always great value always great wines
Love the ongoing promotions never had a bad experience
Will never get wines any other way have had excellent experience always all the time

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People

Ollie

OllieHunter Region, NSW

  • 4 reviews
  • Verified customer

Satisfied customer.

published

The wines are always good quality, we haven't had any that we have not enjoyed . The orders are always dispatched promptly and the delivery carriers are very good as well. We will continue buying Laithwaite wines.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Very Satisfied

published

The wines are of good quality even at the cheaper end of the market. Having a personal wine advisor helps with the best offers available and seeing offers that are not always available in the catalogues.

Customer Service
Product Quality

Review collected in partnership with Laithwaite's Wine People


John Crowe

John CrowePerth, WA

  • Verified customer

The experience I have already had has been excellent.

published

The order I submitted was dispatched in quick time I received it when I expected.It arrived in tact expertly packed and I am overwhelmed with the product.I will be ordering more in the near future.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


Bernadette Girlich

Bernadette GirlichHunter Region, NSW

  • Verified customer

Great wine, great service

published

Love there wine, great friendly customer service, no hard sell... it quick delivery. I really can’t fault anything. Love coming home to my box of wine on my front doorstep.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People


Thomas Thorpe

Thomas ThorpeSydney Surrounds, NSW

  • Verified customer

Good advice good value

published

Descriptions and comments are helpful, in a language that can be understood.
Prices are realistic, though with good savings.
Delivery is speedy.
As a National Trust member I appreciate this way of helping the Truast.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with Laithwaite's Wine People


Anitat

AnitatSydney, NSW

  • 2 reviews
  • Verified customer

Excellent service

published

The orders come on time. Very responsive staff and always get timely phone calls. Also Like the flexibility in changing orders, altering the scheduled supplies.
Please don’t make it mandatory to put in 30 words. I have said what I wanted to.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People

Norm Neilson

Norm Neilson

  • 2 reviews
  • Verified customer

Laithwaite's Great Wine Great Service Great People.

published

I personally find that the critiques provided with each wine are always totally accurate, sounds great, but choosing a wine becomes difficult, your selections don't ever seem to be incorrect, particuarly the reds. Recently I had occasion to telephone regarding an order, the lady on the other end was most courteous and very helpful in relation to my rather difficult enquirey, the matter was resolved to my satisfaction within the half hour.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People

Goode

Goode

  • 2 reviews
  • Verified customer

Impressive service.

published
Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People


Bruce McIntyre

Bruce McIntyreNortheast, VIC

  • Verified customer

THE wine people

published

The staff are very helpful and have a good knowledge of their products. They are not pushy but make good recommendations to you regarding options available. I would highly recommend them to wine lovers as their #1 source of good quality wine at reasonable prices.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


Barbara

Barbara

  • 2 reviews
  • Verified customer

Good phone report with person taking order on the phone. Most helpful.

published

Mentioned what the wines would be like. Also pointed out that a carton is 15 bottles. Am very busy at the moment enjoying the wines. Another order is due to follow next month.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


Josef Liebhardt

Josef LiebhardtSydney, NSW

  • 2 reviews
  • Verified customer

customer service is outstanding, have always the phone.

published

Have received wine from Laithwaite’s Wine People for a very long time. All wines were good quality.
As always, some are good, some are excellent. Always look forward to the offer through emails.
Ada

Customer Service
Product Quality

Review collected in partnership with Laithwaite's Wine People


Stephen Gallagher

Stephen GallagherMid North Coast, NSW

  • Verified customer

Its a wine feast

published

There is an enormous array of wine choices. All of which are a challenge themselves to pick a favourite(s). The services provided are to the highest standard, especially delivery, returns and customer communications. I have been a customer for overs 3 years and have no need to go to other online wine sellers.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Every ONE a winner

published

Since joining your International Reds plan there hasn't been one wine that my partner had no enjoyed. The varieties sent to date have been extraordinary. All wines purchased excellent. Even the mystery cases absolute winners. Love the Christmas event box. Do not have a bad word to say.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People

  • Verified customer

Great customer interaction

published

Having used the website to order which is user friendly I used the telephone service recently and was delighted by the customer service. Very helpful and personable. Great wines too.

Shipping
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


Cyrus

CyrusSouth East Queensland, QLD

  • Verified customer

Excellent service with lots of knowledge

published

I am new to Laihwaite’s Wine People, just a few months and ordered three lots. Each time I received my wines I enjoyed them very much as they were good selected wines. For my last order I had to make a call as I wasn’t sure which bundle should I choose from. I received an exceptional customer service from the staff whom gave me lots of information about the bundles were on offer and he helped me out to choose one. Thank you guys for your amazing service.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People


Gian Gazzilli

Gian GazzilliSydney, NSW

  • Verified customer

Great service and always good deals

published

Laithwaite's Wine People offer a good delivery service and they have plenty of interesting combinations of wines at very attractive prices. I receive good offers through my email and from there it is extremely simple to order the wine, which then gets to my from door in just few days. Love it!

Customer Service
Product Quality
Shipping
Return Claim MadeNo
See all answers

Review collected in partnership with Laithwaite's Wine People


JudyD

JudyDSydney, NSW

  • 2 reviews
  • Verified customer

Great service and always a varied range of wines

published

We always phone and speak to a wonderful lady who steers us to wines that she feels we will enjoy. Never fails to impress both on selection and on advice. A great non stressful way to buy wines which you would not find in a bottle shop and fun to open an unknown and really enjoy the adventure.

Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


  • Verified customer

Most acceptable.

published

The selections offered are of interest, always good quality, & often imaginative. My only complaint is that with age I'm unable to consume enough to enjoy more. However I'm doing my best.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with Laithwaite's Wine People


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