1,955 reviews
Notice to Reviewers: As of October 20th, 2021, Laithwaite's Wine People has rebranded to Laithwaites.
AI reviews summary
Pros
Cons
Verdict
Overall sentiment towards Laithwaites is highly positive, with customers consistently praising the quality, selection, and affordability of the wines on offer. The efficient delivery service and helpful support from personal wine advisors also contribute strongly to a satisfying purchasing experience. While a few users note minor frustrations regarding marketing frequency or courier handling, the vast majority express satisfaction and a willingness to return.
Pricing and communication from the company is very good. My current wine advisor only takes my call and places orders i would prefer they explored products and promotions when i call as opposed to me doing research.
Reviews with attachments
Great wine. Great value. Fast delivery. We will definitely order through Laithwaite again. Show reply
I have twice in 2026 ordered a box of 12 mixed reds from Laithwaites. On both occasions, the delivery was very quick with no issues or breakages. The selection of reds was mixed and of excellent quality for the price. I would have expected to pay more. No, there was no 'Grange' but every bottle was highly drinkable, full flavoured, and great to… Read more · 1
share with friends. Not a 'dud' wine amongst the two cases. Laithwaites has quickly become my 'go-to' for excellent quality wines at exceptional prices and delivered quickly with no issues. Thank you Laithwaites.
Fantastic experience with Laithwaites Wines. An excellent selection of high-quality wines, clear tasting notes, and great value. Delivery was fast and well packaged, and customer service was friendly and knowledgeable. I’ve discovered some brilliant wines I wouldn’t have found elsewhere. Highly recommended. You are in control of ordering as well. Show reply
I am a long-time wine lover and have been a member of many cellar doors and mixed wine sellers over the years.. I have had some hit and miss experiences, I have to say. There was usually 3 to 5 bottles in a case of 12 that I didn’t like. But with Laithwaites, every single bottle is top quality! The taste and character of the wines they select for… Read more
me are always spot on. They are well structured examples of the grape varieties represented and each box contains an excellent range of expertly crafted, sumptuous and delightful wines. I am a huge fan and have cancelled all my other wine subscriptions as there’s no need for anything else. Thank you!
I bought a case of wine on special online for $94 for 12 bottles. 2 months later, PayPal took $227.89 from my account to pay for wine I didn’t order. I looked up the Wine Company seller and saw Laithwaites had me on a 2 month subscription that I didn’t know I’d signed up for. I contacted Laithwaites and they were very quick to refund the cost of… Read more
the case of wine and arrange for pickup with Aramax. Please read the fine print if buying wine on special.
Latest follow-ups
I have been purchasing wines for several years and found the wines were of excellent value. Customer service to be friendly, courteous and helpful. I hope to continue to purchase wine for my enjoyment. Show reply
Follow-up · My favorite region is Barossa Valley, South Australia. Recent purchase Angas King 2023 Reserve Shiraz. This shiraz is a rich red, a very fragrant aroma with some complex undertones. First tasting of a rich red with a velvet finish and long lasting. It is a young wine I would like to cellar for a couple of years. Delivery only took a couple of days from order, I found usually orders are fulfilled within 5 working days unless specified.
wines of very good quality at reasonable price. Like the red selections more than the whites, waiting for the fortifieds to come on board. Rather than buying wines as presents if you are not a regular drinker, buy a dozen and keep them in storage.… Read more
That way you will never have to stand in a bottle shop trying to decide on a good wine by looking at the label or the price!
Follow-up · The available international reds are very good to superior quality. The palate of the Laithwaite testers is excellent in choosing reasonably priced wines for the non-expert to drink with an assurance of quality, even if not to your preference. On finding something to your preference it is the possible to get more.
Prompt,Professional,Honest. Good value for the Money. Keep up the good offers,delivery is always on time. Show reply
Follow-up · Excellent Service. Good Wines at the Right Price
Positive reviews
I buy most of my wine from Lathwaites because it is incredibly cheap and the wines are very good - some are just excellent. I have set myself a maximum price of $12 per bottle and I always come within this with Lathwaites - the wines I receive are what you would pay $20 - $30 per bottle for in a wine shop. I used to be weary of places like this as… Read more
you don't know what you will get quality wise, but Lathwaites have not let me down yet. Delivery is incredibly quick - often next dat.
The wines I receive from Laithwaites are good value for money however on all deliveries I have received, the courier has left the box of red wines in the sun, I have complained on several occasions but the courier keeps doing it even though there are shady areas in front of my house.
The red wine packs we have received have been of amazing quality. We have enjoyed trying different types of wines and winerys. Most of the wines have been delicious. The delivery has also been fast.
Negative reviews
If I could give zero stars I would. Worst customer experience ever! The staff are polite and sound professional, however nothing is resolved. My delivery sat with Aramex for 2 weeks and Laithwaites did zero to help. This is the most frustrating company who take no responsibility for anything. Lazy is the polite word. Do not bother, you will be given the runaround with no resolution in sight.
Hi, we're very sorry to hear about your experience -… Read more (+2 replies)
A lot of Laithwaites wine is very average and those that are of a better quality are very expensive. Some of their RRP for wine is grossly exaggerated e.g. $100 for Dowie Doole The Banker Shiraz Cab, $75 for Angas King Reserve Shiraz and $65 Redheads Esule Shiraz Durif. I accept everyone's tastes are different but these are definitely not "plus… Read more
$50" bottles of wine and that is supported by Laithwaites habit of passing on their surplus stock of these brands as "secret" labels. In short, value for money is very poor. And duping customers is not helping their sales in the long term.
Thank you for your feedback Ian, we’re sorry to hear… Read more
I have reviewed laithwaites in the past, but after being a member for over a year, these are my observations I find it annoying when after browsing I get contacted on my not making a purchase suggesting I may change my mind I think that it has… Read more
become a bit tacky, with the freebies that are used to attract sales, ie wine glasses and other stuff, I would expect members of wine clubs would have glasses, what next steak knives with a purchase of grange, in the quarterly magazine the $50.00 voucher looks good until you do your sums and realize it is not such a good deal because you have to spend more
Follow-up · they are in contact all of the time, and it can be annoying you must read between the lines as some offers are not as good as they look i joined the unlimited section of the wine club, with the promise of random gifts and special deals am still waiting, all you get is a reduction in price with product they are trying to unload ordered a mixed… Read more
Thanks so much for taking the time to share your… Read more
Recent reviews
Very good selection of a mixed dozen Australian wines (red / whites), with a bonus 2 bottles of Shiraz. Delivery was included, as well. No issues at all, good value overall.
I have bought wine from Laithwaite's 6 times now and have yet to find a wine I didn't enjoy. Prices are very fair and add to that the free bottles you can regularly receive it make them cheap. If you haven't tried them then I suggest you give it a go.
Laithwaites consistenly deliver fantastic lesser know Australian reds to me. As a retired red wine lover I really appreciate the value and the quality of the wines they offer. Show reply
A sweet French red wine, from a reliable supplier and at a reasonable price. Here's to them.There are occasions that this wine is unavailable, so they source a Portuguese that is nearly as good. Show reply
Quality wines at good value and delivered on time. My personal representative offers sensible advice and information when 'specials are coming out. Have been dealing with them for some years now and never let down Show reply
Laithwaites has good mixed dozens, and form time to time, has outstanding discounts on top quality wines. You still have to work out what kinds of wines you like best, and sometimes need just a bit of trial and error to find your favourite brands. Delivery and packaging are good, and it can be great to have "15 bottles to the case". Show reply
Great variety, excellent quality and service. Wine products from around the world and at very good prices. My go to wine supplier and I even get my own wine consultant who keeps me abreast of specials! Highly recommend Lathwaites. Show reply
Always consistent wines of good quality delivered to my door. Reasonable pricing with some great value specials from time to time. Highly recommend them to all wine appreciation people. Show reply
Very happy with the service and the wines received. Not too much spam and phone calls now and again advising of specials. Have been with other wine clubs but this one is the best. Show reply
I ordered a mixed dozen red wines which came with 3 bonus bottles of Angas King shiraz. Apart from the bonus my dozen included 2 bottles of Caravan Petiite Syrah and 2 bottles of Black Pig Shiraz, both in my favourite reds. It was an exceptional purchase which was delivered within 4 days. In retrospect I have previously ordered a similar dozen. Highly recommended Show reply
Wines are variable in taste and quality. Overall the quality is well above average. Enjoy the selection variety which is a plus compared to consuming the same wine every couple of nights. The listed retail price of the wines is sometimes inflated, particularly the "bonus" bottles that might be included as an extra with their retail price quoted as e.g $75. which is unrealistic. That aside, overall value is very good Show 3 replies
I've only had 2 (15 bottle) cases so far but the wine's been excelent! Such good prices too, pay less than I normally do at Dan's and the quality is better. So good I've started a subscripton, which I never do Show reply
I buy Australian shiraz and it is very good value... much better tasting than wine at the same price point at retailers. Boxes are usually 15 bottles, much heavier than a retailers box of 6. Show reply
We have just started drinking our second order from Laithwaites. We have been very pleased and surprised with the quality and price of the wines. We were in another wine club many years ago but dropped out because the wines were no better value than we could get at the local bottlo and regularly included a couple of stinkers. So far with Laithwaites we are way above expectations. Show reply
Extra Information
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Follow up review. Aramax kept failing to pick up the case. I had to leave it outside on my doorstep… Read more (+1 reply)