Good product, service and support.
I have had 1 problem but it was dealt with immediately in my favour.
I took an offer which turned out to be a wine plan but I still feel in control of what I get or cancel.
There are a lot of offers but are generally relevant.
Great wines at a better price
Since being introduced to Laithwaites wines I have found them to be very professional in their approach to the customer without any pressure to purchase. Very satisfying with a guarantee replacement if not satisfied - you can't beat that.
Great Wine and Service
Wine selection is great and good opportunities to buy quality wine at a great price. Good selection of reds available. Plenty of choices. Regular offerings of wines at bargain prices.
Great way to try new wines with confidence!
We always enjoy the wines we receive- very occasionally there might be one that we don’t love but that is to be expected and has nothing to do with the wine just our taste. We love the fact that we are introduced to new wines that we wouldn’t have chosen. It is also a great gift idea and our family have enjoyed the wines too.
The service is always excellent and friendly.
Excellent service right through from registering online to tasting. Every bottle of red in our box was delightful & value for money. Keep up the good work Laithwaite's We'll be back.
Laithwaites provide great quality wines. We’ve not had a bad one yet. Their customer service and prompt delivery is excellent. I would thoroughly recommend them for quality wine at very competitive prices.
Does the wine taste at its best at the time the bottle is opened? Do laithwaite's recommend decanting the wine before drinking.? Do laithwaites recommend the us of an aeriator?To date I have found Laithwaite selections very satisfactory
The right wine at the right price.
I do not always buy from Laithwaite's but when I see something special I snap it up and have been very happy with my purchases. The choices are varied and offer exceptional value in my humble view.
Great service, product and prices
Laithwaite's have always provided good recommendations and deliveries are always on time (sometimes even early).
I highly recommend the use of Laithwaite's service for anyone who loves wine, particularly Australian wines. I haven't had a bottle that I'd return yet and doubt I will!
Great value for money
GSM is a great combo and the price for a 15 bottle dozen was excellent. I look forward to more email offers in the future for red wines and rose.
Good selection of wine, easy process
The wines drunk so far are of good value, easy to drink as everyday wines. The labels aren't familiar, but they seem to go down well, I'd be interested to see their prices comparison for known labels
Good service and wines.
Always happy with the wines. Delivery prompt and reliable. Telephone people are very helpful and polite and very obliging. Will always delay regular deliveries if required due to more wine than we can drink.
I haven't opened any of the 15 bottles of red which was received earlier this week. In the previous batch I would say half of the pack were nice to drink and the other half pretty average.
Most reliable wines
Guaranteed send back if not satisfied with any bottle, huge variety with lots of great specials. Once ordered delivery is within a week and do not have to go to post office to pick up.
Not yet a good experience
First delivery inexplicably delayed - ultimately arrived with Laithwaite's replacement order. Call from Laithwaite's promised special discount - never happened. currently awaiting next order. if does not arrive within reasonable time, that will be it - never again. Clearly, Laithwaite's need to review and improve their ordering and delivery system, including sacking the current courier company. A shame, because the website makes so many promises.
Range, quality, value and service cannot be faulted.
Comprehensive product range, communicated through excellent product information, without high pressure sales tactics. Our preferred source of wine purchases given product range, value and service. Individual wine advisers / sales persons add an important personal dimension.
Great service and very reasonable prices what more could you want
The service is great , efficient and very reasonably priced. Makes ordering wine a breeze.rather annoying though that you need 30 words - perhaps the review company should review the review .... that is now 32 words .
Friendly phone service. Good choices for my taste. Fast delivery. Contact with the same person each time who helps with offering good choices. Tracking to tell me when my order is arriving.
Haven't drunk it all (yet :-)
... but have received my first 4 cases from Laithwaites. So far, so good. But was perplexed when ordering, as the range is identical to Virgin Wines. Methinks you're all the same company or white-labelling?!? Whatever, happy to receive triple Velocity points.
I’ve been a customer of Laithwaites WP for several years - can’t think of any complaints! My wine advisor is lovely and helpful, delivery is prompt, and the wines are always of great standard. Enjoy the catalogues too!
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