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Latitude Financial Loans

Reviews

(365)
(59)
(6)
(15)
(235)
  • Transparency
    3.9 (198)
  • Customer Service
    3.9 (209)
  • Loan TypeFixed Rate (130) · Variable Rate (20) · Line of Credit (17) · Split (1)
  • Application Process
    4.1 (199)
  • Timeliness
    4.1 (197)
  • Loan Term5.888 years (143)
Mopar

Mopar

  • 2 reviews

A straight forward loan

published

Customer service was professional and polite.
No hidden costs.
A very competitive rate.
The team member looking after my application fully explained the process and costs involved.
It was easy to provide the information needed.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2020
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Anonymous

AnonymousGreater Melbourne (Inner), VIC

Great Experience

published

The overall experience was really ggod and straight forward. The only feedback will be that after the loan has been activated the customer receives an SMS with the account number and bpay details.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2020
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Love my new purchase

published

Customer service was great very polite and understanding and very helpful no extra cost I know of and very satisfied with how quick I received the money for the loan

Customer Service
Application Process
Timeliness
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Glenda

GlendaGreater Melbourne (Outer), VIC

  • 2 reviews

Thankful

published

Customer service was excellant, explained everything I was required to know and gave me answers to my questions. No unexpected extra costs. I was very pleased with the rate given.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2020
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The reviewer stated that an incentive was offered for this review

Good service

published

Everything was smooth and easy to apply. Was super quick from start to finish and the service of the team was amazing! Happy with the outcome in such a short space of time

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Jan L.

Jan L.South East Queensland, QLD

  • 2 reviews

Thankyou for helping me

published

Thankyou doesn't seem enough you helped me when i was absolutely desperate after struggling with a long illness and unable to work Thankyou for being so kind and helping me
Jan

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2020
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Awesome happy attitude

published

Everything went absolutely perfect.. had the lovely Rebecca from start to finish, helping me out with all.my paper work.. she made it very simple and easy for me. Keep up the awesome work Bec's !!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Very Competitive.

published

Very simple to apply and gain approval All up front fees and charges explained fully and at a very good rate and manageable repayment plan, many thanks to those at Latitude.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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MICHAEL GODFREY

MICHAEL GODFREYGreater Melbourne (Outer), VIC

Awesome, wouldnt mind borrowing more now!

published

The guy we delt with was awesome. We got pre-approved for $30k but only borrowed $20k, the rste we are getting now we wouldn't mind borrowing more. Great work team

Transparency
Customer Service
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Bad experience

published

Worst customer service.They keep charging money and never send a message regarding.
I called them to pay off the whole amount and close my account but the rude operator told me to call again to close my account. Never ever recommend to anyone.Worst,worst and worst.
Never ever ever business with CREDILINE unless you got extra money to throw away...

Transparency
Customer Service
Application Process
giolooi

giolooiGreater Melbourne (Inner), VIC

Fraudulent transactions and Bpay fees - the card chip is not secure as they had claimed !!

published

They claimed that I use the card at the locations of those transactions I never go to and claimed below statement. I am telling you their chip is not secure ! I did not buy from those shops and no where near those shops locations.
Furthermore, they charged $0.95 when you pay the the bill !
"Your card contains a microchip, which is nearly impossible to copy. This chip was read wirelessly by the merchant’s EFTPOS device, meaning that your card was in the store for the transaction."

Transparency
Customer Service
Emerson Júnior

Emerson JúniorSydney, NSW

Terrible Experience

published

No reason to decline a credit of 1.200 to pay in 12 months for a guy like me that earns approximately AU$ 3.700/MONTH. They won't help over the chat system which is useless.. Out-sourced companies will pick up your call probably from India... -5 stars...!!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
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Emily S.

Emily S.Perth, WA

Do not get a credit card through lattitude

published

Approved me for a $6000 credit card and then disabled it 2 days after because they needed me to supply documents ect... told me it was going to be under review and I was getting a phone call within the next couple of days. Fast track 2 weeks later today I rang up and told them my lawyer was present and I was recording the the phone which they also do- manager hung up on me?! How hards it too tell me what’s going on with the credit card I’ve already spent money on and then had it taken off me? Do not go through LATTITUDE.

Transparency
Customer Service
Application Process
Timeliness
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Mick

MickSouth East Queensland, QLD

Too Easy

published

My Customer assisttance person was extremely helpful and made the whole process very easy. Just fill in the application form; provide 2 payslips and they did all the rest. Too Easy.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateFebruary 2020
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Bruce

BruceSouth East Queensland, QLD

Very good service , ease of applying , top service by Arvind.

published

Good service , ease of applying , fast transfer time. I have used Latitude in the past & if need arrises I will use again. Very reasonable interest rate , support was good .
Bruce

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Loans

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Manuela Miari

Manuela MiariMetropolitan Adelaide, SA

Poor service!

published

Pretty poor customer service. They keep sending me email to put date of birth in the box to view my statement and it doesn't accept. I rang 3 times and yet still no go. I never heard of a company that doesn't have an online statement you keep track of your payments. Pretty poor and unacceptable!

Chana

ChanaHunter Region, NSW

  • 5 reviews

Trans people stay away from this company

published

Their attitude towards trans customers is disgusting. Deadnaming for two years, misgendering when I call Up and refusal to enter into decent negotiations when I tried to resolve the matter. Trans people should stay away from them completely. Their systems and staff are archaic apparently.

Transparency
Customer Service
Loan Start DateJune 2017
T.Baker

T.BakerSouth East Queensland, QLD

  • 2 reviews

Worst loan company with illogical criteria

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Terrible experience all round

published

I was thinking about consolidating my loans for a while now, a few weeks back latitude called me asking that since I’m a customer their personal loan rates have dropped and was wondering if I wanted one. So I applied and was declined. What is the point of hassling me every week for something that couldn’t be offered? These guys have got me into this mess from the start, letting 20 year olds decide who to approve and decline

Transparency
Customer Service
Vikper

VikperPerth, WA

Don’t bother with them

published

They lie to you saying your application has final approval then turn around and say no it isn’t without a reason. Then you have them stuck on your credit score.

Transparency
Customer Service
Application Process
Timeliness
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Questions & Answers

Mark Ely

Mark Elyasked

Latitude Financial Loans

When does my loan expire

No answers
Mark Ely

Mark Elyasked

Latitude Financial Loans

When does my loan expire

No answers
pixie

pixieasked

Latitude Financial Loans

How can I get a payout on my loan

1 answer
Anna
Anna

Ring them

Get an answer from our members and Latitude Financial representatives

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