Don’t buy the walking pad! – I bought this Walking Pad M2 and within an hour of using it on the second day, it suddenly stopped. I tried a few times the following day and it suddenly stopped after 10 seconds to 1 minute of use! I can no longer use it. The worst thing is, they are not letting me return the item! I have provided them with video evidence showing how it suddenly stops and they keep pushing back on me, saying to try the automatic mode or to walk further up. I followed their instructions to walk further up the pad “because that is where the sensor is” and it’s still malfunctioning.
Absolutely awful and stressful experience where I had to get ACCC involved. Save yourself the trouble – please do not buy it.
Purchased in at Harvey Norman Online for $491.
More
Lifespan Fitness
Hello Anna, Thank you for the comment and sorry to hear about the issue. We can see that there is already an ongoing warranty claim for this and our team has advised for you to return it for assessment as there might be issues with the sensor and an isolated case that can be sorted through replacement if needed. We are still waiting for the response through Harvey Norman so that we can move forward with the case.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hello Anna, Thank you for the comment and sorry to hear about the issue. We can see that there is already an ongoing warranty claim for this and our team has advised for you to return it for assessment as there might be issues with the sensor and an isolated case that can be sorted through replacement if needed. We are still waiting for the response through Harvey Norman so that we can move forward with the case.