Never keep items in stock – Surprised to see the government still allowing them to operate. Just thought I’d check them out again. Bad experience years ago & only just got my money back
BEWARE- DO NOT ORDER FROM THIS COMPANY – Thank fully this company has apparently now stopped taking orders. My experience was began in September last year and was just the same as many others... I ordered and waited for many weeks. I ended up sending sent 15 emails in total, was very patient while receiving the same excuses/promises that I am sure that they use for other customers. I… Read more
was one of the lucky ones that after contacting fair trading, I eventually received a refund 4 months later. I do not like giving negative reviews but on the slim chance that they are allowed to resume taking orders...I feel that I should warn others.
Wish I came here first – I made an order through Catch, but miraculously it did arrive. I thought it would be a good thing for the business to make a direct order with them…big mistake. Like everyone else I received the faux tracking &…nothing. Not even a reference to half of my order. Do not use!!!
Reviews with attachments
Scam or just unprofessional? – I've ordered a couple of rum bottles back in November for some Christmas gifts and we are now in January and I had no response whatsoever to my emails. It still states "processing" on the website. If someone has an email to get a refund, let me know. Just don't get any business with them.
This whole company needs to be shut down – Placed an order Nov 2023 and it never got sent out. The same experience as other customers. Saying please be patient for the product to arrive, and saying they will send out my refund after demanding for one and threatening to complain to fair trading. Refund never got sent and had to go through my bank to get the transaction reversed. The company… Read more
is a money pit and a scam. All products said in stock when placing the order. Should be illegal to have this website still up. Didn’t even send me a order confirmation or a tax invoice
- +5
Poor disgusting service - Fraudulent Liquorkart – Placed an order#000042911. No correspondence from Liquorkart until I have questioned where my order is. Its been 3 weeks, but according to them it is their supplier that fails to deliver due to high demand. Yet, the brand of Brandy, Richelieu i have ordered still indicates “In Stock” on Liquorkart website. I have demanded a refund, but no… Read more
response. In this day and age, any online order that is not delivered between 7-14 days is unnacceptable. Would never use this poor service again and neither reccomend it. I still want my $353 refund!!!!!!!! NO NEGOTIATIONS FOR ALTERNATIVE PRODUCTS!!!!! Order placed 15 November, 22 November promised dispatch in a week, still nothing.
THIEVES ! – Order placed on 23/11/23 item marked as in stock. Had to chase them to find out where my item is and surprise it’s not in stock. They’re waiting on the supplier- which is delayed, requested a refund like everyone else on here and got the runaround. An absolute sham of a business blatantly lying and stealing! how this company is able to be registered and trading is beyond me. I have reported to NSW Fair Trade . DISGRACEFUL.
We apologize for any inconvenience and want… Read more (+1 reply)
Scan company, do not order from – Joining the bandwagon of id wish I’d read the reviews. Placed an order, waited a week and heard nothing, the hyperlinks in the confirmation email send are all blanks. Received a dodgy English response carbon copy to the others that are posted. I asked to cancel my order. Seller is now not responding. Had a look at the address given on google maps,… Read more
there is nothing there. First step contact your credit card company. What a terrible thing to do to people around Christmas. I know karma will earn its dues with you lot.
We can see that your order was refunded and… Read more
Positive reviews
Need to improve on delivery. But they are not scam – My ordered was delivered late than they advertised. Seeling their reviews, I got little worried. but it got delivered. I think they to work on their courier service. Show reply
massive range of products, but website needs improvement – orderd 2 times from liquorkart. they have huge selection of whiskeys, but easy to find the right one. Need better filters Show reply
Delivery issue handled well, great customer service – My box of beers delivered after 3 weeks. I contacted their customer service. they located my parcel and which was misplaced by aramex. after their followup finally I got my beers. they advised to add free stuff in my next order and got some credit for this order. Show details
Negative reviews
terrible – I ordered chocolate from them .They sent me a email to inform that the product is not available i asked for my refund and its been more than 4 months I am still waiting for my refund. Is there any way I can get my money back. Thankyou
Liquorkart Australia not responding? – Still waiting on refund for $176.00 from order placed October 6, 2023. Was receiving emails regulary apologizing for delay and the information was sent to their Marketing Office to deposit into account. First email stated that they could not refund through Pay Pal, so I opened a separate account so that the money could be transferred. Since then… Read more
no more replies to my emails. Have just come across Product Reveiw and I am not the only dissapointed person with Liquorkart. I hope they are being investigated.
UPDATE: received full refund back by going to my Credit Union with all correspondence within 3… Read more
LiquorKart CEO Gandhi Criminal – CEO Gandhi is a scam artist that takes people’s money & account details liquorKart is a scam company that also lie to Fairtrading there is nobody at the warehouse & the neighbours say they come & go so fast that you never catch them but there is alcohol in there don’t give them a cent & if you’re owed money you have to go & get it yourself because the so-called law will not help you these people should be behind bars.
Recent reviews
Selling stock they don't have – I ordered whiskey glasses in November 23. Lots of promises and [Content Removed]. Never arrived and they said they had problems with their supplier but still selling stock on their website. Scammers.
Run from this Company! – I have gone to Fair Trade re my unpaid refund! I am now sitting in a NCAT Tribunal court! I placed an order 6 mths ago and still waiting! Feeling confident an order will be given for them to pay up! However not confident they will do so! Then my only hope is criminal court where I pay costs!
Failed to supply order and refused refund – It's been 5 months since I placed my order. I have not received the item and after enquiring and discovering it would be several more months before stock arrived I asked for a refund on several occasions. I never received it. They have stolen $110 AUD
Monies are taken with no intention of delivering anything – Money is taken and nothing is received. Total scammers,,Their email address is now disconnected Hundreds of complaints on the web.
Pointless.
DISHONEST, DECEITFUL, DECEPTIVE – On 13/12/23, LIQUORKART STOLE MY $79.20. THE ORDER NEVER ARRIVED. THE TWICE-PROMISED REFUND WAS NEVER RECEIVED. ATTEMPTS BY THE OFFICE OF FAIR TRADING TO CONTACT THE COMPANY ON MY BEHALF WERE CONTEMPTUOUSLY IGNORED. Despite the product I ordered appearing on LIQUORKART'S website as 'IN STOCK', I learned later from the brewer that the very same… Read more
item had been discontinued since 11/22 so my order could never have been supplied or accepted in good faith. In response to my emails they would feign an understanding tone by using language such as "Please allow us some time, we will check with the payment gateway and get back to you. We request your Kind Patience." This was simply a deceitful delaying tactic. LIQUORKART (SYMG Group Pty Ltd) ALSO TRADES AS BOOZETOWN AND SHOPEVERYTHING. All share the same principal place of business at 7 70 Topham Rd Smeaton Grange NSW 2567.
LIQUOR SCAMMER – Order placed on 01\09\23, still tracing my refund. Lots of emails, we will refund you bla bla bla..worst scam ever and still no refund after 6 months
DO NOT ORDER FROM THESE PEOPLE! – Ordered 24 bottles of cider 29/12/24 & as of 8/2/24 have still not received them. Contacted them 2 times through their "message" system & have received no response. No contact phone number either. AVOID AT ALL COSTS!
UPDATE - Made an official complaint with Fair Trading & received a full refund
Liquorkart – I placed and paid for an order over a month ago. After many attempts to contact them, I went to my credit card company and got them involved. Liquor kart in nothing else but a small group of Indian nationals, the accounts officer is based in UAE, some of the others could be in Australia. I know i will never get my money back, because thieves very rarely have a remorse. BE CAREFUL THEY COULD BE A SCAM
They are scammers.
Lost hundreds of dollars due Liquorkart – Liquorkart have charged me twice for one purchase and have stopped responding. They are definitely a scam, I am currently hundreds down without the goods purchased and without a response from their team in weeks.
FRAUD!!! – Experience has been like everyone else Ordered back in Sep 23 and not delivered for $314 (order #41074) My bank refused to refund the money saying I authorised the transaction. Please stay away from this company and never order from these fraudsters The owners should be behind the bars for fooling innocent people I have raised a case with Fair Trade
NOTHING EVER ARRIVED – Wish I'd searched this company before buying, have contacted my CC company to revert transaction. How is this not illegal. . . 6 months later, still nothing, STAY AWAY FROM THIS "COMPANY".
How is it possible they have not been arrested or fined? A ACCC & NSW FAIR TRADING case is being initiated now – Purchase made on late November 23. Immediately claimed stock issues, via email. Gave them numerous opportunities to fulfill order. Finally said they couldn't do it and would refund money... Sent fake processing slip for refund via email... Wanted to believe them and give them a chance if they are legitimate... It's now mid Feb and still no refund… Read more
and stopped replying to support emails. Lodging complaints through various channels... Don't care what happened, just need my money back!
How is this company allowed to operate like his – I placed an order 3 months ago, the item in question was listed as available even though it wasn’t in stock. The item is still listed as available now despite emails from them saying it is not in stock. They offered a refund a month ago and I accepted, and there has been nothing from them since. The amount of inaction has been ridiculous. please… Read more
don’t buy anything from this “company”. There is a reason they have a 1 star average review score Update 5 months later and still no refund
Major hassle - possible fraudulent website – Ordered item on December 16 and order status stuck at "order processing" for 2 weeks. Advised item was "out of stock" (even though the product listing advised otherwise). Offered refund. One month later, still waiting. After numerous communication attempts and promises that never come true am planning to open a bank dispute if refund not received within 3 days. Will update with outcome...
Update: No refund. Liquorkart currently not taking orders. I have also reported them to ACCC and… Read more (+1 reply)
DO NOT PURCHASE FROM LIQUORKART UNLESS YOU WANT TO LOSE YOUR MONEY AND GET THE RUN AROUND WITH YOUR REFUND – THEY HAVE NO STOCK AND PURCHASE WITH YOUR MONEY AFTER THE SALE, AND SOMETIMES CANNOT EVEN SUPPLY AT ALL...... GOOD LUCK CHASING YOUR REFUND. Purchased Items on 22nd November 2023, expecting to be early for Christmas presents. Still chasing my refund on 22 Januart 2024 after they could not supply goods ordered. Many excuses for non delivery of… Read more
goods, and very slow communication, if at all. No one received the items I ordered for Christmas from this company....Customers worst horror story come true. I had to go out and purchase other presents with my own money again, as they were not corresponding well before Christmas and giving many excuses. Asked for refund on 5th January 2024 after waiting patiently ( On holiday too) and trying to resolve this with the seller with many an email. Told refund was coming in 4-5 days depending on my bank, but has to go through their refund department. My bank always transfers money within 2 hours, so no excuse there. Have asked to see a copy of the bank transfer, but they have not responded or given any details of the transfer. Still waiting on the 22 January for my money to be returned, exactly 2 months after I ordered from this scammer company. Then told me they are having operational issues. I told them that is not my problem. I will never purchase from LIQUORKART again and I am recommending no one else to purchase from them either. Even if they have a too good to be true deal, or cheaper purchase price than anyone else. This is definitely a ploy to suck you in and scam you. I am going about writing reviews about this company now, so hopefully no one else gets sucked in by them. I even tried contacting and threatening with the relevant authorities, and negative reviews, but this did not seem to bother the enough to return my money. I am also going forth with complaints to the ACCC/Consumer affairs to try and resolve this. I hope this puts anyone else off from purchasing, as you would be making a grave mistake to purchase anything from this scammer company.
Extra Information
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After days of empty promises from Liquorkart, still no refund! Seems they have a history of… Read more