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2LiveLife Mobile Alarm

LiveLife Mobile Alarm

 Verified🏆 2026
2LiveLife Mobile Alarm
4.3

366 reviews

Positive vs Negative
85%4%11%

 AI reviews summary 

The LiveLife Mobile Alarm is highly regarded for providing peace of mind to elderly users and their families through its reliable emergency contact system and two-way communication features. While praised for its ease of setup and excellent customer service, the device faces consistent criticism regarding battery longevity and the frequency of accidental activations during daily activities.

Pros
Reliable Communication: The two-way calling feature and automatic SMS alerts to multiple contacts allow for immediate response and reassurance without the need for a base station.
Ease of Setup: Devices arrive pre-programmed with emergency contacts, making them "ready to use" out of the box for seniors who may struggle with technology.
Responsive Customer Service: Users highlight exceptional support, including remote programming adjustments and proactive resolution of technical issues.
GPS Tracking: The integrated GPS provides families with the ability to locate loved ones accurately during emergencies or when they are away from home.
Cons
High Sensitivity: Frequent false alarms are triggered by routine movements such as hanging washing, washing dishes, or leaning against surfaces, which can lead to user frustration or embarrassment.
Short Battery Life: Many users report that the device requires daily charging, with some units failing to last a full 24 hours, creating a risk if the user forgets to charge it nightly.
Inconsistent Fall Detection: There are critical reports of the automatic fall detection failing to trigger during serious incidents, while simultaneously being too sensitive during non-emergencies.
Physical Design Limitations: Some users find the watch version bulky or heavy, and others noted that the speaker can be muffled against the skin when worn on the wrist.
Verdict

The LiveLife Mobile Alarm is an effective safety tool for independent seniors, valued primarily for its direct-to-family notification system and ease of use. However, potential buyers should be prepared for daily charging requirements and the likelihood of occasional false alerts caused by the high sensitivity of the sensors.

5 Mark R  · The alarm Watch is amazing, my daughter who is first in line on the phone numbers gets so much information about my wellbeing etc.
5 Merleen Emberson  · Have always had my love life alarm turn on for emergencies and security.
5 Ron Mitchell  · Great service, exactly what we needed. Unfortunately, not required for long.
4 Nan and Pop.  · First class product which gives me confidence in my dat to day activities.
4 John D.  · Does what it said and it contacts all your contacts very quickly
4 Greg H.  · all good. Tells me what I like to know. Heart rate and steps. Would be even better if it was wateroroofed. Even just for swimming.
Sally
SallyVIC5 posts
  Alarm

The most sensible and mind-easing decision I ever made! For a comparatively small financial outlay, I have the peace of mind to move around my daily business without the constant fear of falling. I think this alarm has saved me more than once. LiveLife has also been promptly helpful when I needed advice about my alarm. Show details

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Reviews with attachments

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CrazyLady
CrazyLadyVIC4 posts
  Verified Alarm

Feeling more secure – I have two issues. The first being that no matter what I do to prevent it (and I already have the little plastic ring) I still set it off fairly often by leaning on something. A but embarrassing if it happens in a shop or restaurant. I grab my chest to locate it and turn it off. The second issue is that because it has its own mobile number I… Read more ·  3

get a few unknown calls from people who have rung the rmwrong number for whoever they wanted and they get me.

I have adjusted myself to both of those issues because apart from that it is fantastic. It works well, because even if I take it off and place it down just a tad heavier it will asset off the alarm.

It's a fantastic device...much better than the cheap ones ..sorry to those who have that variety but I was lucky that my family bought me this one after I had done some research on what was available.

Vicki Marshall

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Lynette
LynetteNSW3 posts
  Alarm

Peace of mind and cost effective – I feel safe having this and it is simple to use. We looked at alternatives eg an Apple Watch but besides the cost, I didn’t think I could learn to use it. The only fault I find with it is the flashing light. I can’t have it in my bedroom at night. I have tried burying it under clothes with the loop hanging over the drawer but it’s difficult. I… Read more ·  1

like wearing it on my wrist when I leave the house. I feel safe but don’t look like an old lady wearing an alarm. This is the best option I found after researching other alternatives. It is cost effective and easy to use. I bought it and I recommend it.

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Emmanuel
Emmanuel
  4GX Mobile Alarm

The base station went dead after only seven months. No warranty, no help from customer service besides buying a new one. Disappointed !

Latest follow-ups

Scott Turner
Scott TurnerNSW6 posts
  Alarm

Do not like being monitored , like a ankle bracelet,never been in trouble with law ,never wear, it too young for it ,still in box want to send back useless to me

 Follow-up  · Do not like to complain, but too big not ,not like other watches on market they are smaller like a normal watch

LiveLife Alarms
LiveLife Alarms    

Hi Scott, thank you for taking the time to leave… Read more (+5 replies)

Max D
Max DSA5 posts
  Alarm

Simple safety with security – Affordable, controllable, convenient and easy to use. Gives peace of mind to me and the family. Show details ·  2

 Follow-up  · I continue to use and feel safe using this device, putting it around my neck every morning following its charge by my bed overnight. I can control "who" receives my call for assistance; I can take the portable charging cable with me on holidays; I can wear it in the shower, or put it by the shower door within easy reach. It has its own mobile… Read more

Wendy on behalf of Ken
Wendy on behalf of Ken
  Alarm

It's been a blessing to have instant access to Ken, who is suffering from dementia and can't always remember how to access his technology to speak to family. His ability to call family in emergencies. The alarm does go off unintentially quite often but it hasn't been a big problem. Show reply

 Follow-up  · Nothing new to report since my previous review.

In-depth reviews

Stuart
StuartVIC
  Verified 4GX Mobile Alarm

The LiveLife Mobile Alarm is literally a life saver! I purchased 2 of these, 1 for my mother and 1 for my mother-in-law. My mother had 3 falls in 3 weeks! which the LiveLife Alarm alerted us to the incidents. The last fall was a "DOOSIE"! The devise alerted myself and the next door neighbor to my mum having the falls. The neighbor got to my mum… Read more ·  1

first and she called the ambulance to attend the scene. If my mum didn't have the LiveLife alarm, then she would have died on the floor at home! The fall resulted in serious head injuries which required my mum to hospitalized for 5 weeks. My advice is if you have elderly relatives who are at home alone, it is absolutely necessary that they have one of these LiveLife Alarms worn at all times! I told both my mother and mother-in-law the only time they are allowed to take it off is when they are in bed and the unit is on the charging station, next to their bed. Prior to buying these units and what persuaded me to get them, my mum had a fall at home, it was only by chance that i phoned her at home and that she didn't answer the phone, so I went to her home, and found her on the floor, cold and weak. She had been on the floor for over 6 hours! She was unable to get up off the floor and able to get to a phone. If she was wearing the Live Life Alarm, she could have pushed the SOS button on the unit and got help immediately after having the fall. My advice to anyone even considering a personal Alarm is "Just Do It"!!! It is worth every cent and peace of mind, and the good thing about the Live Life Alarm it worked every time, no false alarms! and my mum was able to contact me at any time when she required help through the device, as well as I was able to contact her on the device without her having to even touch the unit. The LiveLife Alarm is well and truly worth having. Stuart

Sue
SueTasmania65 posts
  Verified 4GX Mobile Alarm

Due to recent falls, I unfortunately had to have a Falls Alarm & thought that it would give me reassurance if I were to fall that I could contact assistance if my mobile phone was not in reach. Live Life Pendant style alarm was recommended & selected. I required a pendant style alarm due to wrist/hand swelling, so a watch style was not… Read more

suitable.

While researching the alarms, the pricing went up by approximately $100 from the 2024 to 2025 model to $567 which also includes the sim card for the 1st year. The ongoing yearly sim card cost rose from $75 to $90 from memory.

My alarm arrived very well packaged, pre-programmed & I thought great - if I fall I can now call for assistance but this is where my relief stopped. The User Manual is fairly long & rather detailed especially when designed for older users & those who are unwell.

NOTE: outer packaging says up to 10 Contacts can be added but the alarm that arrived inside that packaging only has the availability for 6 Contacts, so the packaging is misleading.

The nice feeling soft woven type fabric lanyard to attach the alarm & wear around my neck is far too short. The alarm sits too high up & is just not comfortable. I phoned Live Life Alarms same day as the alarm arrived to ask if there were adjustable lanyards or longer ones but was told NO! They are all just one length. How silly, especially when the watch attachment is fully adjustable.

I am not very mobile, prone to falls & live in a regional area with very little choice for shopping. I've purchased another ribbon type lanyard which was all I could find locally but it isn't adjustable either, is wider, too long & just doesn't work. I tried it but accidentally set off the alarm within minutes reaching into a cupboard. There are no larger stores locally & Live Life Alarms are unable to assist.

WHY isn't the Lanyard available as an adjustable length as not everyone has the same size neck? Availability of different sizes (or adjustable length) would make so much more sense.

2nd issue is the lights on the side of the pendant which constantly flicker. There is a green light which searches for internet access, a red light for the battery & these flicker every few seconds day & night. (Should the alarm be activated a further blue light flickers). As I can't wear my alarm as a pendant as designed, I tried sitting it beside my bed but the lights were annoying, so it is now in my bedside drawer! When I get up, I have to try to remember to get it back out prior to moving.

Next issue is the battery. It does audibly state battery is getting low but when I'm asleep (& no I don't have hearing issues) it is so quiet I can't hear it. On the 3rd or 4th day, the alarm sent a message to my 1st contact around midnight to say my alarm was getting low & needed to be charged. It woke her & she had to phone & wake me.

I've now had to alter the 1st contact to be my own phone which is a waste of a contact when I live alone. I can't having it waking friends in the middle of the night due to low battery & that particular night I wasn't feeling the best & had gone to bed very early & the battery was fine at that time.

The volume buttons on the side are so small they are basically also useless. Suitable for children's sized fingers not those of us with swollen hands/fingers.

I tried to test my alarm but was unable to stop it contacting all contacts. Despite pressing the main button to switch off the alarm nothing happened.

I don't know how this model differed to the 2024 model but personally I DO NOT recommend it.

The positives are that it is small, lightweight & showerproof & was fairly quick to arrive.

Overall, it is a waste of money due to lanyard not being adjustable & lights flickering constantly & calling the 1st contact when battery is low.

I have phoned their customer service number but still have issues. Unfortunately I've had 2 falls 9 days apart & luckily for me, my mobile phone was in reach the 1st time & the 2nd time I had a support worker in my home.

I am extremely disappointed with this 2025 Live Life Alarm.

Where do I locate a similar soft woven style lanyard which would be comfortable to wear if it had an adjustable length?

How can the flickering lights be lowered or turned off overnight?

LiveLife Alarms
LiveLife Alarms    

Hi Sue, Thank you so much for taking the time to… Read more

Max S.
Max S.QLD
  Verified Alarm

I wear the alarm on the lanyard, used the belt clip but the clip broke, I have been plagued by false alarms with no reason, 3 in one day 2 whilst sitting using my computer and 1 whilst at the table eating my lunch. Another problem is if there is any loud noise nearby you can't hear the warning that the alarm has been activated, and it is most… Read more

embarrassing when suddenly your local contact appears and your other contacts start phoning to check on you. one thing I would suggest is that the activation button be inset from the surface of the alarm as I think a lot of false alarms are cause by the alarm being pressed against your body by other surfaces you may come in contact with. I think perhaps I am still to physically active with working around the property and probably not have as many activations were I more sedentary.

Since writing the original review I have been contacted by Live Life Alarms and have had the problems rectified they have supplied an O-ring that surrounds the SOS button and make it less susceptible to accidental activations, have replace the belt clip and Increased the volume of the pendant speaker. I am impressed with the response from Live Life Alarms who dealt with my problems in a timely and professional manner, I have left in place the original review as it may help others who have experienced the same problem and don't know about the availability of the O-ring fix for the SOS button sensitivity.

Positive reviews

Mark Crittenden
Mark CrittendenNSW3 posts
  Alarm

Works great, battery doesn't last long, ongoing costs each year, lanyard around neck easy to wear, Charging block works great it tells you when charging and you need some other alarm when unit is charging. Show details ·  1

Gill
Gill
  Alarm

Excellent personal alarm, has given our family peace of mind. Knowing our Mum can press the pendant button anytime that will notify us. Service & quality like no other alarm. I would recommend this Livelife Alarm to anyone who’s considering purchasing an alarm for their loved ones. Show details ·  1

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Kerry S
Kerry SNSW6 posts
  4GX Mobile Alarm

Great service from ordering to receiving the product. Easy to talk to the reps and the alarm is pre-set for you when it arrives with your emergency contacts. Peace of mind when living on my own and also gives my family re-assurance that I can be helped in case of an emergency. Show details ·  1

Negative reviews

Gus C.
Gus C.QLD
  Alarm

Quality of the build of the item is great. Battery life is extremely disapointing. Support people are very short when I contacted them regarding battery life. Item has to be charged every 22 -24 hours. I honestly can’t see why a battery with a longer charge life can’t be installed. Show details

LiveLife Alarms
LiveLife Alarms    

Hi Gus, thank you for taking the time to share… Read more

John K.
John K.SA23 posts
  4GX Mobile Alarm

I am getting rid of mine to get something that actually works, i had a fall in the bsthroom on a tile floor, i hit the floor that hard the gospital thought i fractured my hip, i smashed me elbow i was wearing as a watch on that actual arm, hit my head that hard i was unconcious for i dont know how long, 2 days in hospital alarm didnt go off but… Read more

my samsung watch did but it is not automatticyou need to hit emergency.i rang them they adjusted the sensitivity had numerous falls since then still hasnt gone off , but it will go off doing someething as simple as putting down a coffee cup on the table will set it off, all i can say is junk, i bought a better one it has never gone off for a fall, im putting it up for sale, save your money spend a few dollars more and buy something better with more stars that works.

LiveLife Alarms
LiveLife Alarms    

Thanks for sharing your experience, John. We’re… Read more

bookowl
bookowl3 posts
  Alarm

It is too heavy and clunky. Charging it has to be done too frequently and when sopping, it bumps around and goes off too for no reason. I have stopped using it because I don’t like it at all Show details

LiveLife Alarms
LiveLife Alarms    

Thank you for taking the time to share your… Read more (+2 replies)

Recent reviews

Jill S.
Jill S.TAS
  4GX Mobile Alarm

Excellent It could be a little smaller and it cane be a little sensitive when I have not fallen., however it gives me confidence that if I do fall there will be an alert sent out.

Jan P
Jan PNT
  4GX Mobile Alarm

Late last year, I was heading to the toilet at 11:00pm , when I crashed to the floor.. of course, wasn’t carrying my phone and couldn’t stand. At 7:00am I was able to access my phone and called my daughter for help. I had 3 broken ribs, a punctured lung and broken nose. My daughter was horrified and as soon as I was released from hospital, she… Read more ·  1

organised mobile alarm. It has given us so much peace of mind knowing it’s always around my neck, I have a fine ,long gold necklace, so it doesn’t feel like a medical device. I find that I recharge my alarm every Wednesday and Saturday, so it’s always “ on call “ Cannot recommend this product highly enough!!!

Karl Hell
Karl HellVIC
  Alarm

2 days after Dad got the alarm he had a serious fall requiring hospitalization. Thanks to the LiveLife Alarm, we were able to get him into hospital much quicker than would have been the case without the Alarm. Thankfully, Dad was able to make a very good recovery from his fall due to the quicker response. Show details ·  1

Sue B
Sue BVIC
  Verified Alarm

I purchased the Mobile Alarm for my husband. We have not had any serious health issues. He does seem to accidently knock the watch and sets of the alarm. Now, in saying that I am very reassured and satisfied if I miss a call, I know it goes to the two follow up contacts and if all else fails with contacts I know that he will receive a call from… Read more ·  1

the police or ambulance- as this has been tested via false alarms. This to me is a very positive comment and I know how everything works if I am not around for any reason there is someone who will reach out. I would totally recommend the Livelife mobile alarm to anyone

Flora
FloraNSW
  Alarm

Not only the best product but also a life saver. Do yourself and your loved one a favour. My husband is disabled all he has to do is press the button uf he is in need and it rings my phone. If by chance I dont answer and he is in need then the call automatically goes to an ambulance. Other than that if for some reason I have gone out to the shops… Read more ·  1

I can call him on the .id life alarm to make sure he is ok. Such a relief for both of us. Thank you live life alarm.

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Find out how LiveLife Mobile Alarm compares to other Medical Aid Products

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Jeffrey
JeffreyVIC
  Alarm

I find the alarm watch is a bit too sensitive in raising a fall alert. It alarms when closing the tailgate on the car and hanging out washing. I am considering trying to get a pocket so that I can hang the watch around my neck. Show reply

Leanne Galdes
Leanne GaldesNSW
  4GX Mobile Alarm

We came across from Vitalcall - they were horrendous. Expensive outlay and monthly fee of $50. Can only use their system within a small radius of the receiving unit. My mum actually has the watch alarm. It’s is a little bulky for her small wrist but she manages. She can use this system throughout Australia. It also doesn’t stay charged… Read more ·  1

for a full day. She has to charge it throughout the day quite often.

Service was easy and quick. Staff are lovely and very helpful.

Jan L
Jan L4 posts
  4GX Mobile Alarm

EXCEPTIONAL CUSTOMER SERVICE I recently contacted Live Life Alarms due to an issue my mum was having with her 5 year old alarm. The very pleasant customer service agent unfortunately couldn't resolve the issue and it appeared Mum would need to purchase a new alarm. I decided to reach out to senior management and explain the situation and within 1… Read more ·  1

1/2 hrs I was contacted, and offered a new alarm free of charge. Of course each case will be different but their eagerness to resolve the issue indicated that they hold their company values to a very high standard and customer satisfaction is paramount. I would not have any reservations in recommending Live Life Alarms to anyone seeking a quality product backed by company which responds quickly to customers.

Jan L

john
john
  4GX Mobile Alarm

I think I chose the wrong watchband (black leather) - may have to get the metal expanding band so that it will be easier to put on! All seems okay other than that. Show details ·  1

Mark
MarkVIC
  Alarm

We purchased the LiveLife Alarm via a home care package for our elderly mother and it’s been very helpful. She wears it around her neck when she’s at home alone and on a number of occasions we’ve been able to contact her when she doesn’t have her mobile phone with her. It’s given us peace of mind (as long as she remembers to wear it) and the battery life is very good. Highly recommended. Show reply

Chris
Chris
  Alarm

I find the alarm sometimes goes off when I lean on something accidentally eg supermarket trolley when I lean over the handle. I wear inside my bra as this more comfortable when participating in lawn bowls. I have no complaints and I am happy with it. Show details ·  1

Tony F
Tony F2 posts
  Alarm

The LiveLife Alarm is easy to use, just wear it. When the Alarm needs Charging, the Friendly Lady Voice will announce that the Alarm needs Charging. The Alarm gives me the Comfort feeling that help is always at my hand, to speak to my support people. The Alarm was posted to me via Express Post in record time. I enjoy the Comfortable feeling when I am wearing my Alarm, that help is always near. Show details ·  2

DavidF
DavidFNSW2 posts
  Verified Alarm

Very easy to use device. Bought 2 devices for elderly parents (90s) who were living at home alone. Ready to use when arrived via Aust Post and after a week of use, parents are very comfortable with using. Recharge stations also simple and easy to use. Show details ·  1

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