Reviews with attachments
My old car broke down and I desperately needed a new one, but Eugene sorted everything out for me incredibly quickly. His response time was amazing, and it only took a few days from applying to driving away in my new car. Truly a lifesaver. Cheers Eugene, you’re a legend.
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Dylan Cheng through Loan Options AI was very quick with car finance. Fantastic to deal with; instant replying via email, and did all the work so funds and loan settles same day. Love my new Chery Gratitude
Very good, very nice – Brad was extremely helpful and was able to put me in my dream car, couldn’t thank him enough :)
Best ever – Excellent service I recommend to all my friends the best service ever e
Positive reviews
From my very first call with Angus Plummer, I knew he cares about getting his customers the best outcome. From ease of process, understanding situations outside of the box and a prompt turn around, I can not fault this service. Angus listened, gave helpful information and went above and beyond. Highly recommend.
i worked with brad to get this all sorted. had no issues and brad was absolutely amazing to work with i couldn’t be more happier with how smooth everything was and how patiently brad helped me with everything. couldn’t be more pleased.
Brad helped me with my vehicle finance, he was absolutely awesome, had my accountant doing things quicker than I have ever been able to get him to do lol! Highly recommend!
Negative reviews
Poor service – Really poor communication, waited for over 4 days for a response. I followed up with them multiple times, sent documents back and forth every few days, then a broker eventually called back, who was really blunt & a bit rude. I recommend going else where.
Communication appalling – Initial contact was great but then I got bombarded with calls and texts requesting more details. I complied and was informed the broker would call me back quickly. 2 weeks and absolutely no communication! Very poor form, definitely do not recommend
Poor communication – Poor communication and bad experiences. They just stop communicating. If they just told you they were still working on it or unable to help it would be fine. But leaving people in the dark is poor form.
Recent reviews
The service,information and communication was second to none. Its such a refreshing change to deal with such a professional company. Brad and team were outstanding making the process seamless from start to finish.
Kane was outstanding. He was so friendly, quick in getting everything done. This is a go to place to get a loan whenever you need one. Thats why I gave them a 5 star rating. I had an awesome experience. Great work Kane!! Thanks mate!
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I just want to thank Brad and the team for their outstanding service. They were very cooperative, understanding, and professional throughout the entire process. I couldn't be happier with their support and the quality of service they provided. Very pleased with the experience and would highly recommend them to anyone. Very happy customer!
Brad has been absolutely amazing. I came in with some problems and needed a personal loan quick for surgery. He got it over the line within 24hrs and was a pleasure to deal with
Brad from Loan Options has been nothing short of amazing. He listened to all my wants and needs when it came to the purchase of my dream car. Couldn’t recommend enough
When I needed a work van for my small business I contacted Brad Parker who was very knowledgeable, professional and friendly. Brad found the loan that was right for my circumstances and nothing was too much for him. Brad kept me informed all the way with fantastic communication. I couldn't have asked for anything more. I highly recommend.
Brad Parker was excellent to work with. He took the time to listen to exactly what i was after in a loan, and to find me one that perfectly met my requirements. He explained the pros and cons of my options, and made sure that the loan i chose suited me in terms of interest rates, repayments and terms of the loan. Brad also went out of his way to… Read more
check in with me at a time that suited me. I work night shift, so that was a welcome suprise after dealing directly with banks. Brad made the whole process a lot easier, and much less stressful! If you are looking for a loan tailored to meet your specific requirements, or just don't want the hassle of doing a heap of research to find the best option, I highly recommend giving Brad a call. He's friendly, knowledgeable and happy to work with you for the best outcome for your needs.
Brad went above and beyond to get my loan approved when I had honestly lost hope. His persistence, professionalism, and constant support made all the difference. I can’t thank him enough and highly recommend him to anyone needing an amazing broker.
Though I won't get the loan, Brad didn't loose faith in me,provided him what he wanted And he did a good job,my first lender rejected me and Brad Parker made it happen for me and easy to work with him
Brad from Loan Option AI is one of the best brokers I have ever engaged to get a loan. He communicated clearly making the process very simple even though it was a complicated case to get across the line. I would highly recommend him and his team all day.
Excellent service provided by Thomas - he was very easy to deal with and was with me every step of the way, keeping me up to date as things progressed. Definitely recommend these guys for a stress-free experience
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I was first introduced to Brad at Loan Options AI in April 2025. At that time, we unfortunatley could not get approved; however, Brad gave me great feedback on my financials & what to work on within the next 12 weeks, which I did. We got back in contact after the 12-week period, and within 4 days, I was approved for the car I wanted. I cannot praise Brad anymore if I tried; his communication regarding my application was beyond exceptional.
Brad was awesome! This was my first time getting a loan out and purchasing a car so naturally i was quite nervous. Brad made the process very simple and straightforward. He had a lot of patience, picked up whenever i called (even after 5 on a friday) and answered any and all questions i had. He made the process extremely quick, everything was done in less than a week! Would highly recommend Brad and LoanOptions to everyone!
Thanks Brad for making the whole application easy and trouble free. I know it is a little more complicated when it is a trust but you did a great job having at all settled ahead of time.
Brad P was so easy to deal with. Found a lender and had the loan settled within the week. Highly recommend and wouldn’t hesitate to use Loan Options AI again. Thank you, Brad
Very thankful for Brad’s assistance in helping me get a car loan. He made a stressful process really smooth and easy. He was great keeping in contact and keeping me updated with how things were tracking. Thanks Brad!
Brad was absolutely amazing!! Did everything with such professionalism and put up with my 20 million questions. Could not fault the service that I have received and would highly recommend this company and Brad. Thank you so much and I will enjoy every moment in my new car.
Brad was absolutely amazing throughout the entire process! From the very beginning, he was professional, knowledgeable, and incredibly helpful. He took the time to explain every step clearly, answered all my questions with patience, and made sure I felt confident in my decisions. What really stood out was his excellent communication—he kept me… Read more
updated at every stage and was always quick to respond. Brad made what can often be a stressful experience feel smooth and easy. I couldn’t recommend him enough to anyone looking for finance. He truly went above and beyond, and I’m so grateful for his support!
isis was absolutely amazing at the process with me, very well spoken & prompt in everything she does. I couldn’t have been happier & I will definitely be back if I ever need anything or know anyone that does. I put my full trust in her & im so happy I did.
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