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- 4 reviews
- 6 likes
One of the easiest lenders I have to deal with.
The staff were so helpful and knowledgeable, everything was explained.
Love that they don’t have monthly account fees and low establishment fees.
Can’t wait to do my home loan.
I could not get a loan from anywhere due to some past complications. I tried for 2 years. Thanks to Laura and the team. They helped when other lenders stopped. You are all amazing.
Easy and quick applications. Customer service team is quick to respond and very helpful. The only stress I had was getting insurance. They will not settle the loan unless you submit the COC.
This was the easiest and smoothest transaction I’ve ever been involved in. The communication was swift and easy, the system used for the application was smooth and simple. I knew where everything was up to at every point of the transaction. Everyone I spoke to was friendly, knowledgeable and helpful.
thanks for the great 5 star review!
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My wife and me had such a great experience in all these areas. great communication, prompt responses to my needs, no question remained unanswered. i would highly recommend this company to my friends.
Thanks for the great review!
- 3 reviews
- 2 likes
Really efficient process to apply and track online. When I needed to clarify some questions did not have to wait in a long queue to be answered and polite staff. The process was really easy and interest rate really competitive with flexible payment options online.
Thanks for the great review Mino!
Loan processed quickly with extensive customer support and attention, could not have been happier. Loan rate was unable to be matched by others and no extra costs emerged. I highly recommend loans.com.au.
Thanks for the great review John!
Related Articles
- 2 reviews
- 1 like
Easy process getting loan for a new Prado. Very helpful and great rate!
Easy online portal for submitting documents and receiving contact. Would highly recommend these guys for a car loan
Thanks for the great review!
Loans.com are the best very straight forward awesome to deal with would highly recommend
customer service was very good no extra costs I was very happy with the rate I received couldn't have asked for any better I am one Very satisfied customer thankyou
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- 3 reviews
- 3 likes
I was really surprised at how great the service was for an online lender. The lending specialist I dealt with made sure the process was seamless! I would highly recommend loans.com.au!
Thanks for the great 5 star review Bel!
- 2 reviews
- 1 like
Customer service was good all costs were easy to understand, a very competitive rate. I would call again to use this service. Thats all i have to say thank you. . .
Thanks for your great review Steve!
- 2 reviews
Have loans with banks/society and went to loans.com purely out of web content and curious. Everything is online with a personal (one person) contact. I found the process professional, interest rate competitive and online process easy to use, follow and upload docs. Am buying another property and using loans.com.au again. Try these guys in lieu on mortgage brokers you likely save.
Thanks for the great review Greg!
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The customer service was amazing always kept me up to date by calling me if I was slow in providing details they were requiring from me for my loan application.No hidden costs. Would recommend loans .com to anyone looking to buy a brand new car.
Thanks for your great review Gilbert!
- 2 reviews
- 1 like
I got my loan without too much administrative hassle. Personnel were friendly and useful and kept me up to date with progress.
The documentation requirements were straightforward and upfront. The only downside was the OnTrack system (app or web) had a few brainfarts along the way and wouldn't finish uploading the tiny PDF files. That said, the staff were helpful in providing a workaround.
thanks for the great review!
excellent customer service, all the costs were explained in advance. The best rate I could get in comparison with other banks. everything was hassle-free. The settlement has been done smoothly—nothing to complain about.
Thanks for your feedback Esmund!
Questions & Answers
Are new path lending any good
Thank you @CeeJay for your review. I wish I had seen this sooner as I am facing the same delays and issues with my home loan application. I’m not confident they will come through even though My case is simple and straightforward with all docs submitted. Definitely should avoid loans.com.au!
Hi there, we're sorry to hear you're unhappy with your experience. We'd love to look into your case further. Can you please email sales@loans.com.au with your full name and phone number, and someone f...
Read morerom our lending team will be in touch with you shortly.When will we find out about rate cuts? I must add I’ll be very disappointed if it isn’t passed on and passed on in full.
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Thanks for the great review Alden!