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loans.com.au

loans.com.au

3.7 from 1,437 reviews · View Statistics
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Exceptional Customer service

published

Kept up to date from day 1 to settlement and always prompt in answering any questions

  • Incentivised Review No
  • Loan TypeFixed Rate
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Pavan
PavanSydney, NSW
  • 2 reviews

Perfect time and easy

published

Excellent customer service.
Easy and fast loan process. The person took all necessary documents and expedited the process.

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Sunny
Sunny
  • 2 reviews
  • 3 likes

Scammers. Extra fees with no intimation. Complaint has been filed with AFCA against them

published
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Consumer CJ
Consumer CJSouth East Queensland, QLD
  • 12 reviews
  • 5 likes

Really REALLY impressed with these guys!

published
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loans.com.au
Bree S.loans.com.auSend a private message

Thank you for this great review! We are pleased to hear you enjoyed our services.

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Loan process was very smooth and fast.

published

Customer service experience was excellent from beginning till end of process.

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Bree S.loans.com.auSend a private message

Thank you for the great review, Jay.

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Trent
TrentSouth East Queensland, QLD

Scammers - stay away from them!

published

Please note this bank is charging existing customers around 4.5% while they advertise he same home loan product for 3-3.5%. I think it is unacceptable, illegal and misleading for anyone signing up with loans.com.au.
Stay away from them!

  • Incentivised Review No
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Trent
Trent
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Incredible service and easily the best lenders.

published

After shopping through numerous lenders where they offered interest rates in the high figures (7% and 9%), loans.com.au offered a low interest rate below 6%. Dealing with the organisation was easy and every person I spoke to was absolutely perfect. I will always recommend their services. If you need a loan, they’re your guys. Thank you so much, I wish I can give you guys 5 more stars.

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loans.com.au
Bree S.loans.com.auSend a private message

Thank you for this amazing review, Nick. We are very glad you enjoyed our services.

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Seamless

published

It was friendly, fast and easy. Dealt with them before and always same way.

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loans.com.au
Bree S.loans.com.auSend a private message

Thank you for your review, Dee.

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Rob A
Rob ATasmania

Fast and Smooth process

published

Excellent service and communication. Fast process, highly recommended for anyone looking at a loan

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loans.com.au
Bree S.loans.com.auSend a private message

Thank you for the review, Rob.

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Tess Whitney
Tess Whitney
  • 2 reviews
  • 1 like

The Perfect Loan

published

The customer service was excellent, Low cost loan with virtually no fees and a rate that was unbeatable. HIgly recommended.

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Bree S.loans.com.auSend a private message

Thank you for the great review, Tess. We are glad you enjoyed our services!

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Scott M.
Scott M.South East Queensland, QLD

Incredibly easy, excellent service and simple process.

published

Every step was easy, the rates were best on the market and each customer service rep was helpful and friendly.

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loans.com.au
Bree S.loans.com.auSend a private message

Thank you for the review, Scott. Glad you enjoyed our services.

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Lewi
LewiCanberra 2600, ACT
  • 3 reviews
  • 1 like

Great rate and customer service

published

Very good rate. Customer service was quick and made everything easy. They followed up with me when extra documents were required. Could have been a bit clearer that car insurance start date needed to be before loan settlement, not just before car pick-up.

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Bree S.loans.com.auSend a private message

Thank you for the great review, Lewi.

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deez81
deez81
  • 2 reviews

Great team at Loans.com

published

From first contact with pre approval right through to obtaining the loan the team at loans.com were very helpful

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loans.com.au
Bree S.loans.com.auSend a private message

Thank you for the great review, Deez!

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Doik
DoikPerth, WA
  • 3 reviews

Good service

published

Was quoted a rate of 5.59% but on final signing rate was changed to 6.59% without informing me first

  • Transparency
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Bree S.loans.com.auSend a private message

Thank you for the great review!

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Sean
SeanSydney, NSW

Worst service

published

These People are a joke asked to speak to manager 5 times refused each of their staff keep blaming each for their mistakes don't go with these stupid company they just care for the business only .

  • Application Process
  • Timeliness
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Questions & Answers

Mark T.
Mark T.asked
loans.com.au

Are new path lending any good

1 answer
Nissan navara
Nissan navara

Not sure, but loans.com.au were wonderful

Optimist
Optimistasked
Home Loans

Thank you @CeeJay for your review. I wish I had seen this sooner as I am facing the same delays and issues with my home loan application. I’m not confident they will come through even though My case is simple and straightforward with all docs submitted. Definitely should avoid loans.com.au!

1 answer
loans.com.au
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fahqteam
fahqteamasked
loans.com.au

When will we find out about rate cuts? I must add I’ll be very disappointed if it isn’t passed on and passed on in full.

No answers
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