Fails after about 12 months use
I have had two of these remotes so far. They are quite easy to set up and work really well - for about 12 months. Once the product it out of warranty the buttons start to be none responsive starting with the most used buttons. Something inside is obviously not designed for the use it gets.
Shocking battery life
We've had this about a month and we were away 7 days of that month...have had to replace the batteries 3 times. It constantly forgets settings when it's not draining batteries. I'd love to know what the difference is between the remote that I've been lumped with and the one from the guy on here who says he's not changed the batteries for a year... even Logitech said "it should last 3 weeks" like that's acceptable? Great concept ...and when it DOES work it's good..but the battery life issue is terrible and having to troubleshoot settings every third go is not.
The booklet supplied says set aside at least 45mins to set it up, a total of around 20 hours later I get it to work to suit me, still got a few bits to do.
It does work quite well if you have the patience and persistence to achieve acceptable operation.
Their help desk is rubbish, mainly concerned with Logitech protocols etc, calling for Ser No when the thing doesn't have any.
Sadly there doesn't seem to be any viable competition so we are stuck but if ever there was an example of corporate bullying for profit its got to be one of these. How many are made I wonder and the set up process/support is rubbish. Come on China lets see an alternative.
This product shows real thought and engineering
I have two Logitech Harmony 700 remotes, purchased years ago. Both are still used for their original purpose and when I went to buy a third for a new home theatre in another room I learned they aren't available anymore; replaced by the Logitech Harmony 650 I'm reviewing. As far as I can tell, except from the colour (silver instead of black) it is identical to the Harmony 700, and also that instead of being rechargeable by USB cable the 650 uses replaceable batteries.
Well, I say "uses replaceable batteries", but after a year of daily use I'v...e yet to require new ones. This Harmony 650 replaces six other remotes: TV, Foxtel box, DVD recorder, Oppo player, amplifier, and a pedestal fan. The Logitech programming interface is a thing of beauty. When you twig to how it works - didn't take me long and I'm not that bright - it is not only quite intuitive but very flexible in what it allows you to do with the Harmony 650 remote. The only complaint I have is actually with one of my older Harmony 700s. One of the hard buttons doesn't work so well now, requiring multiple presses to work. But that is with a Harmony 700 I've had for 10 years. Maybe Logitech have fixed that issue in the presumably updated Harmony 650. EDIT April 2019: I should also say that Logitech's Harmony 650 can be used for a Foxtel iQ4K box. While the supplied Foxtel remote is Bluetooth - and the 650 is IR only - the iQ4K will receive IR commands in line-of-sight. When you are adding a device in the MyHarmony software, select 'Foxtel' then 'iQ4'. Works perfectly (actually I think better than the Foxtel remote).
Easy to replace Umpteen remotes & batteries
Bought the first of these in Apr '17, easy to setup, replaced 5 remotes and the assorted batteries they used which was a cost saving in itself. Got another in Jan '18 as we were getting some new equipment and used that to set everything up.
We use rechargeable batteries and they work a treat in the device so no need to stock heaps of spares.
It is so easy with the MyHarmony program for Windows to get device codes, create activities, add any additional codes from a remote. Once you setup an activity then you can see the Logic in their Tech !!!
Strong signal to control all your IR devices, Easy to Setup, Simple to Use and best of all Good Value so it is Highly Recommended.
Shares in Duracell?
Terrible. Goes through batteries every couple of weeks. Doesn’t turn off it seems.
You need to explain the use of it to any visitors As it is very different to other universal remotes. Buttons stopped working but I didn’t try and fix. Can’t get rid of it quick enough to be honest.
I hoped it would last to at least 5 years
My first 650 remote had problems with the PC setup , I eventually used a different USB cable & it worked ok . I took it to back for a replacement cable & Office works required the whole package (including remote) for replacement . The second remote worked flawlessly for 3 years. The most used (forward) button is now playing up , I have no hesitation about using another 650 as I have the buttons programmed & saved in my PC . A nice quick plug in - update - use as normal operation. Its just a pity it doesn't last to at least 5 years. BTW Office Works is the best price .
- Verified purchase
Logitech Harmony 650 Model 1713404
Always have had good experience with Logitech.
Software setup is complicated. YOU Need to be, VERY tech savvy, who has lots of luck.
Once you have made a mistake, it's there forever. Even uninstalling does not work, you have to use third party software to completely remove.
Company support is ZERO, only support is computer auto responders, and generated text box
Download user manual, is as good as man BOOBs.
I am really sorry I bought/wasted my money. I definitely don't recommend,
I like it. It replaced everyhing
It reconfigured our TV, set top box, foxtel etc using the app. No problem at all.
There seems to be a button equivalent for eveything the original remotes had, and if it doesn't the context sensitive buttons around the screen will get you to that obscure menu you need to get to.
The only weird bit is getting used to whether you are adjusting the volume on the telly or on the set top box. It takes practice to get used to that.
I like the function buttons "watch tv", "watch movie" etc. Very easy way to get everything to turn on.
Not sure why someoen complained about battery life... the screen detects movement so turns off to save power and we haven't had to change the batteries yet, after 6 months.
- Verified purchase
It's cheap and barely functional
Let's start by saying that the remote for our Samsung UNH6400 TV got rave reviews from those that used it. But we hated it. We have a black leather lounge and because of the Samsung remote's size and shape, we were constantly losing it. So I decided enough was enough and went looking for a universal remote to replace it.
I liked the idea of the Logitech Harmony range, especially those with the little LCD screens (I'm a sucker for technology). I wasn't prepared to spend the $260+ for the Harmony Elite or Harmony Ultimate One, but the Harmony ...650 seemed like a pretty good deal at $70. It did all I needed it to, had an LCD screen and was very affordable. So off to Officeworks I went. When I got it home I set to work straight away. The setup required you downloading the MyHarmony app (Windows or Mac) and using the supplied USB cable to connect the remote. The MyHarmony provides access to a sizeable database of devices you can configure. Finding the right model, the process is as simple as selecting the device and mapping a few few key commands to buttons on the remote and then synching via the USB cable. While I found it relatively straight forward to identify the devices and get things working, others have not been so lucky. Like other USB devices (e.g. mobile phones), getting your computer to recognise drivers can be somewhat challenging to resolve. I also found that the instructions for creating more complicated scripted events were very limited. For example, I have a media server app setup on my TV (accessed via the Samsung Smart Hub). I wanted to assign a script to the Harmony 650's "Watch a Movie" button. This involved mapping the coloured Samsung Smart Hub button, then scripting a click of the centre button (to select the media server app). I worked it out, but the sequence of events to get the whole script mapped to a button was a little confusing and definitely could have been better explained. Using the remote, I have noticed that the commands are almost always delayed. Often I'll use the volume buttons and will give it "a bit too much" as I don't see any response on screen. When the remote does finally change the volume, it either takes it all the way down or up and is remarkably (too much so) sensitive. The remote frequently fails to do anything when a button is pressed. This is not always programmable buttons either, rather basic functions like volume or power. I've also read stories of the buttons ceasing to function after a while, so fingers crossed I get a few years out of the device at least. But I'm already unimpressed and we've pretty much given up and gone back to the Samsung remote.
If you have Foxtel and an AV receiver this is a must have
For the price this surprised me. It works. You use a computer to program the remote then connect via usb to sync the configuration.
This one remote replaced 3 remotes I was using. I have removed the batteries from those 3 and stored them away so there is less living room clutter.
Buttons feel good and are more responsive than the Foxtel IQ remote and both Sony remotes. Remote has backlighting and wakes when you pick it up. Not sure of the battery life but takes 2 double AA batteries, would have been nice if this remote was rechargeable as i...
Questions & Answers
The remote suddenly stopped powering devices on and off. Instead, when I press 'watch TV' it seems to reboot then displays a message "if any devices are still on press help now". Pressing 'help' reboots the remote. I've removed batteries, changed batteries. Nothing fixes it. Note the device worked fine for about 6 months then suddenly this.
I have just bought the Harmony 650 and was disappointed to discover that I still need to use the Foxtel and TV remotes which defeats the purpose of the universal. My TV remote gives me one touch Netflix and YouTube and the update says Foxtel usage is limited as Foxtel Remote uses Bluetooth not IR. Is there going to be an update or advancement for this remote to get up to date with the latest technology as I'm feeling I've just wasted my money?
Even though Harmony says "usage is limited" (based upon the idea that people will use the Foxtel with BT) it still has all the IR codes and these work. We have an IQ3 and use the 650 in IR mode to control the IQ3 - works a treat so you have not wasted your money.
p.s. the use of IR is actually more reliable to control the IQ3/IQ4 as they sometimes lose BT connectivity
Does the Harmony 650 work with Foxtel and Normal TV ?
I just have basic Foxtel (not IQ2 or IQ3)
Thanks for your time
Another response says it will. I'd be guided by that. there is a huge list of remote controlled appliances that the harmony will control. I have an obscure PVR and it was there.
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