??!
1 photo
Luxe.It.Fwd

Luxe.It.Fwd

5.0 from 68 reviews

Reviews

(68)
(0)
(0)
(0)
(0)
  • Product Quality
    5.0 (26)
  • Return Claim MadeYes (3) · No (26)
  • Sizing True to size (23)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Shipping
    5.0 (22)
  • Warranty Claim MadeYes (0) · No (27)
Catherine

CatherineHunter Region, NSW

Great service

published

I have just sold my LV bag with Luxe.it.Fwd. I found the contact very professional with easy to follow instruction and I really appreciated the communication throughout the process. I am more than happy to recommend Luxe.it.Fwd and commend them for their excellent service.

Shipping
Return Claim MadeNo
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Catherine, thanks so much for your kind words and we are very happy you found selling with us to be a great experience! We really appreciate you taking the time to leave your review!! :) :)

So easy!

published

My experience with Luxe.It.Fwd was so easy! Communication was prompt and the process was efficient. Much easier than trying to sell it myself, so I can highly recommend this for your beloved high end items.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Courtney, a big thank you for your lovely review! It was our pleasure to help you sell your item and we're thrilled to hear you found selling with us to be a breeze :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

Excellent selling experience

published
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Footwear Shops & Brands

Find out how Luxe.It.Fwd compares to other Footwear Shops & Brands

Know better, choose better.

Compare all

My LV bag

published

Just received my LV and couldn’t be happier with the condition and service. The presentation when I received my bag wad amazing. The packaging was very professional. Thank you so much.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Alex, it really makes our day to hear your lovely feedback - we're thrilled to hear you love your bag and enjoyed our luxe packaging! Thank you so much for your kind review :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

Canan

CananSouth East Queensland, QLD

Amazing service!!

published

Had a gorgeous Lv bag for a couple of years decided to sell it came across Luxe.it.FWD best decision I made! Seriously best customer service! Very prompt with their replies. Will defiantly be using their services in the future! Thanks team! :)

Product Quality
Product Appearance As advertised
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Canan, it was such a pleasure to help you sell your bag, thank you so much for your wonderful review! We'll look forward to assisting you again soon :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

V3ctoria

V3ctoriaMetropolitan Adelaide, SA

Will be back again!

published

Beautiful bag, arrived so fast, good communication from the company to let me know each step of the way until the bag arrived to my doorstep all packaged perfectly! Great payment options and product descriptions with pictures. So happy and will be back again for another purchase!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi V3ctoria, thank you for your lovely words, reading reviews like yours really makes our day! We hope you enjoy your bag and we look forward to assisting you again :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

Top notch customer service!

published

Awesome company, very open minded and quick to rectify issues! For luxury items on the preloved market, choosing where to buy is probably as important (maybe even more so) than what item to buy. Issues can and will arise - so, you need an honest company able to rectify in a timely and fair manner. Such is LuxeitFwd! Have sold and bought through second-hand market (sold 3LV, 1 chanel, 1 Mansur, bought 1 Chanel) and probably only trust 2 companies (the other is US-based). Very happy with them!

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Nhi Pham

Nhi Pham

  • 2 reviews

Perfect!

published

Such an amazing experience with luxe.it.fwd. After being so hesitant in selling my wallet due to stories I've heard from friends using other websites, I finally gave in.
From start to finish, Luxe.It.Fwd showed professionalism and exceptional customer service with clear instructions and were prompt with replies. For a first time seller it was a smooth and quick process. Highly recommended!

1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Allison

Allison

  • 2 reviews

Flawless customer service!

published

After a substandard experience with another website, I decided to sell my bag through Luxe.It.Fwd and I was not disappointed! Prompt and professional customer service, clear instructions, smooth process - from start to finish, dealing with Luxe.It.Fwd has been nothing short of amazing! Exceptional customer service is rare these days. Highly recommended!

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Allison, thank you so very much for your great review, it was absolutely our pleasure to help you sell your bag. We'll look forward to assisting you again in the future :)
- Luxe It Fwd x
luxeitfwd.com.au

Footwear Shops & Brands

Find out how Luxe.It.Fwd compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Charlie

CharlieGreater Melbourne (Inner), VIC

J'adore!!

published

Went back to Luxe.It.Fwd to appease my appetite for more Chanel! Found a limited edition metallic reissue 228 (a model which has been discontinued) in mint condition that came with everything. Too good to be true...... But after their usual prompt delivery, my reissue arrived and it is absolutely gorgeous and as advertised on their site. It is currently my favourite bag. I'm so happy with the bag and the team at Luxe.It.Fwd.

Thank you and please keep up the good work!

Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Grace Villani

Grace VillaniGreater Melbourne (Metropolitan), VIC

More than I expected perfect

published

I was so thrilled with how easy it was to order and navigate the purchase of my beautiful bag. Perfect condition beautifully packaged will definitely order again another beautiful bag

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Grace, thank you so much for your kind words and we are so glad that you found the shopping process with us easy and efficient, as thats what we're always aiming for :) Thanks again and enjoy your lovely LV!! xx
- Luxe It Fwd x
luxeitfwd.com.au

Penny M

Penny MSydney, NSW

AMAZING! Incredible service and precise product description!

published

I made my first purchase yesterday through Luxe It Fwd. The team were so fabulous to deal with, the product description was perfect and I received my bag within one day. I would highly recommend Luxe It Forward as it was an exceptional experience!

Product Quality
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Megan

MeganSydney, NSW

Love this service!

published

Ive sold two designer items through Lux.It.Fwd and each time Ive been more than satisfied. The process is so easy from start to finish and the prices that Ive received for each item have been more than fair. They take the stress out of selling the item yourself. I highly recommend this company to sell your unwanted designer items and I wouldnt hesitate to use them again in the future

1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Kiara

KiaraCentral Queensland, QLD

  • 2 reviews

It is the best place to sell bags. Definitely i will go with Lux again.

published

I am very satisfied with service and quick process. The best place to sell or buy bags. To arrange for pick up and good communication ever. It is very impressed.

Shipping
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

The reviewer stated that an incentive was offered for this review

Charlie

CharlieGreater Melbourne (Inner), VIC

  • 2 reviews

Service, quality and trustworthy

published

Bought 2 Chanel bags from the site.

What I love about lux:
My queries were addressed promptly.
A bit of hiccup with delivery though no fault of Lux, they were very quick to get to the bottom of the issue and I received my bags. Delivery was quick too.
Love my red Chanel bag which was in pristine condition, but decided not to keep the black one. I requested to return it for a refund. It was all done with no fuss.

What I dont love about lux: nothing!

Thanks guys for the great service and I will securely be purchasing from you again.

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Charlie, thank you for your kind words and we are so delighted that you love your bag and found buying and returning with us so easy! :) :) :)
- Luxe It Fwd x
luxeitfwd.com.au

Footwear Shops & Brands

Find out how Luxe.It.Fwd compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Bindi

BindiIllawarra, NSW

  • 24 reviews
  • Verified customer

I love Lux it fwd

published

Purchased twice within the last month and am so pleased with both items. Always accurately described and in lovely condition. Each time my items have arrived when unboxing you can tell they are packaged with care and such love even down to the ribbons. Shopping is such a breeze with you! I’m addicted now xx

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Thank you so much for your lovely feedback and we're so happy when we can help beautiful items to find a lovely new home! :) We really appreciate you taking the time to leave your kind words.
Thanks again,
- Luxe It Fwd x
luxeitfwd.com.au

Sue E

Sue ESydney, NSW

Amazing site. Service

published

Can always be weary purchasing online. But first time buyer and love my YSL bag. In mint condition as described on the site. Delivery was fast and friendly banter via email with staff. Can't wait to purchase something else :-)

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Linda L

Linda LGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 5 likes

Very Impressed!

published

I have recently purchased two items from Lux it Forward and must say it’s been a pleasure to deal with them. Both items arrived extremely quickly and packaged so beautifully. They were also in pristine condition which I was so happy about. They offer several different payment options and also free shipping. Super impressed and will definitely purchase from them again.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Linda, thank you so much for your kinds words! We're thrilled to hear you're loving your Luxe.It.Fwd purchases and have enjoyed shopping with us. Thanks again for your time in leaving us a review :)
- Luxe It Fwd x
luxeitfwd.com.au

E.T.H

E.T.HGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent customer service, personable and genuine

published

Had my reservations about Luxe.It.Fwd because I found them online. Highly recommended. Quoted very good prices. Customer service is genuine and personable. I sold 2 LV bags and 1 Chanel bag. Was surprised at how easy to communicate and deal with all of the ladies at Luxe.It.Fwd.

Return Claim MadeNo
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Michelle R

Michelle RNorth Queensland, QLD

Professional and stress free!

published

I had put off selling a couple of my Louis Vuitton bags as I thought it would be just too hard. Found Lux.It.Fwd and and am happy to say that the whole process was so easy. Prompt and friendly communication from girls, who kept me informed throughout the whole process. They took great care of my bags and found them a good home.
I have no hesitation in using them again, the only hard part is choosing what to part with!

Shipping
Warranty Claim MadeNo
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Page 1 of 4

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Luxe.It.Fwd representatives

Other Footwear Shops & Brands

Previous
YesStyle

YesStyle

4.6
(4,959)
Birdsnest

Birdsnest

4.8
(111)
Showpo

Showpo

4.4
(3,868)
Hello Molly

Hello Molly

4.4
(490)
ASHLEY LIM

ASHLEY LIM

5.0
(47)
The Iconic

The Iconic

4.0
(2,387)
OzSale

OzSale

3.9
(12,091)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.