I’ve used Luxe.it.fwd twice now to buy and sell pre-loved designer bags, Ive found the service is even better than dealing with the luxury retailers.
I had a reply to my online enquiry at 8pm WA time, and when I received my purchase I was amazed at the quality packaging and the touch of a handwritten card.
Class all the way.
I couldn’t recommend Luxe.it.fwd enough! The photos and description were spot on and there was no surprises at all when I received my order! I am so thrilled with my bag. Having that extra peace of mind knowing if I didn’t love my purchase I had 14 days to return it for a refund! The packaging was lovely and was so well presented. It was shipped the following day and to me within 48 hours! I couldn’t thank the team at Luxe. It.fwd enough and I will most definitely be recommending it in the future to my friends!!
Luxe.It.Fwd were amazing! I purchased a Bottega Veneta cardholder and it arrived 2 days after I ordered it. Super fast, super easy, super happy customer! Thank you so much Luxe.It.Fwd team :)
I recently sold my LV Clutch and was more than happy with the excellent service.
I was updated frequently when they received the clutch, after authentication and when it had gone live with all photos and description.
The sale was quick and painful and funds transferred 14 days of the sale to allow for 14 day change of mind for the purchaser.
I would use Luxe.It.Fwd again for sure and highly recommend them to friends and family!
Thank you SO much Luxe.It.Fwd for such amazing service! I ordered a super cute LV Speedy which I am so happy with! The description was spot on, so no surprises. I was so hesitant to buy pre-loved elsewhere as descriptions and the actual product can be vastly different. It's great that you can have high end designer items at such great prices and be confident in what you are buying and also having complete confidence that what you are buying is authentic, another massive concern when buying pre-loved items online. The website is so easy to use, I love that you can filter by brands. There are so many images on the product page showing exactly what you will get and as mentioned, the description gives a true indication of what you will receive. The bag was dispatched super quickly and arrived the next day! Tracking info was great too. The packaging was incredible, the bag was packed so carefully and so beautifully too. The bag came boxed, in a large shopper bag with tissue and a dust bag - all the trimmings as if you were buying it new. It was so lovely opening the purchase, I have wanted an LV bag for as long as I could remember but couldn't quite get my head (or budget) around buying one at the full cost (although they are worth it!!) so this experience was so lovely, opening up my new bag was truly special. On that note - there are so many payments options so that added to the ease of buying. The customer service was great, I had sent a question through which was promptly and kindly answered. I'm so very impressed! Thank you Luxe.It.Fwd for a wonderful experience, I am so in love with my purchase :))
So happy with my Valentino ballerina shoes. Super quick, bought in the morning and received it in the afternoon. Highly recommend. Shoes was new. I was able to pay with Afterpay, very convenient.
I sold two Prada bags and I really enjoyed the whole experience. Their customer service is fantastic. The team is also very friendly and professional. I recommend this website to everyone who loves fashion!
I'm so happy with my purchase.
My Prada bag arrived super promptly, beautifully packaged and in perfect condition. The whole process was easy and seamless. Thank you so much for my beautiful bag. I couldn't be happier.
Don't hesitate to purchase from this site.
I can guarantee it won't be my only purchase.
Wonderful! I found the entire process so easy and the team were so lovely to deal with. Very little effort on my part for a great outcome. Thank you Luxe.It.Fwd!
Smooth transaction to sell!
Luxe.it.fwd was amazing! Hannah was always in contact with me for every step of the process when I consigned my Prada bag with Luxe.it.fwd. I am so glad I went with such a professional and trustworthy Australian business!
Selling has never been so easy
Hannah kept me notified at every stage of the selling process which I found to be easy and seamless. I would definitely use Luxe It Fwd again and recommend to friends to buy or sell.
A very happy customer
My LV bag is in excellent condition and I am extremely happy with my purchase. The bag is like new. Hannah's customer service is to be commended and delivery super quick. She was so helpful and honest and I would thoroughly recommend purchasing from this company. I will definitely be buying from them again.
Loving my Gucci 1953 Shoes! :)
Just wanted to give a BIG shout out to you all, especially to Hannah, who treated me amazingly with her customer service and helping me with with my package delivery enquires. Have to say these shoes are super amazing! I love it, the quality is very superior with 100% authenticity. Thank you so much. :)
Fantastic Shopping Experience - Highly Recommend!
I have purchased two LV Keepall bags and a Chanel Boy and am incredibly happy with the products - always accurately described and the service is impeccable! These are my first designer purchases and I felt so safe purchasing from Luxe.It.Fwd. I also had the experience of returning another bag in the 14 day timeframe as I changed my mind between a MM and GM LV Neverfull and the process was seamless. I am obsessed with this store and can't wait for my other Wish List items to come in so I can make more purchases. I highly recommend this fantastic business.
I’m glad I found you. The bag was amazing as described and service was absolutely wonderful, I have been a little scared and concern to buy second designer handbag. But you make all easy for me to guide me through the transaction and I satisfied with my purchase. Thank you so much
Best Purchase and incredible fast delivery
Incredible fast postage - I placed order on Tuesday and received my shoes on Friday morning and they were in excellent condition, loved them.
Easiest way to sell
Very responsive and professional, attempted to sell on ebay before and its slow and cumbersome, especially ebay is flooded with fake goods making genuine sells even harder. The team at lux it fwd makes the whole thing so much easier for sellers. Yes they take quite a large fee but if I added up all the ebay charges and hassle and have to go post myself, luc it fwd is actually very reasonable on their fees. Nothing bad to say and I will use their service again.
Great Place to sell your bags
Very happy, I sold a LV bag and was extremely happy with the service received and friendly emails. Payment was made into my bank account and my bag sold. I didn't want to risk ebay, so was so happy when I found Luxe.It.Fwd.
Excellent in every aspect! Sold few Gucci abd Saint laurent bags, shoes and was very pleased. Thanks Hannah and Miranda
Excellent direct sell service. Highly recommend!
Fantastic experience selling my LV bag via direct sell. Quick response and turnaround times, the whole process from requesting a quote to receiving payment was just 10 days! Seamless, friendly and professional service - thanks Hannah! Would definitely recommend.
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