I was a bit nervous to sell some of my handbags and shoes online through Ebay or somewhere else, but I'm so glad I found Luxe.It.Fwd because they made the process so so easy and gave me peace of mind. Their communication is great, they're very professional, transparent and great at responding to emails. I'll definitely be selling through them again, thank you! :)
Great service when selling and buying bags
Having had such wonderful experience with selling 3 bags through Lux it FWD previously I decided to purchase a bag I had had my eye on for a while. When it arrived it was beautifully packaged and the bag was in excellent condition, even better than I had hoped. I will definitely purchase through Lux it FWD again!
Excellent service and products
I purchased a Chanel classic flap and when I received it, it surpassed my expectations. Unfortunately it wasn’t the bag for me and wanted to return it. The girls were so helpful organising the return for me with no hassles. I also purchased a Chanel WOC and loved it when arrived. The products come nicely packaged and their descriptions are definitely on the cautious side as both products were listed as excellent noting various issues but seemed almost new looking like they’d been barely used. I’d highly recommend!
Absolutely amazing service
Absolutely amazing service. Everyone at Luxe It is so helpful and will stay in touch with you throughout the process. Absolutely loved the service and the work they are doing.
Definitely recommend it and will use the service again :)
Wonderful Service as always
Another superb quality bag bought from this wonderful site. I only purchase my pre loved designer bags from here and the quality is superb, it was wrapped beautifully with a handwritten note. Never disappoints. Love my Celine.Thank you x
Fantastic once again!
I just received my third item- a LV Deauville- from Luxe It Fwd. Once again, I am impressed by their exceptional service, packaging and shipping. My item is as advertised and the communication throughout my lay-by period was great. I enjoy browsing their site regularly and find it easy to navigate to the different sections in my account, such as previous transactions. I will continue to purchase from them in the future.
Such a lovely company!
I purchased a vintage Chanel bag recently and I am so so happy with the service! The shipping was incredibly fast, the packaging was beautiful, and my bag even came with a hand written note! Such a lovely company, I will definitely be purchasing from here again in the future! xx
I have consigned several bags through this website. These girls and this team is outstanding. Absolute amazing service they keep you informed and updated they answer all your questions. The service is professional helpful friendly informative. They are one of the best i have ever had to deal with. I would highly recommend and would never choose anyone else. This team is exceptional.
Thank you so much.
Highly Recommend. Super friendly, professional and fast!
Stumbled upon Luxe.It.Fwd while I was googling options to sell my leather goods for quick cash. Had no idea this would turn out to be such a delightful experience. The team was always prompt, smooth, friendly and professional. Can't recommended Luxe.It.Fwd highly enough!
Amazing service! Best luxury resellers in Australia
Absolutely love LuxeItFwd I’ve sold to them many time and bought from them. They offer great prices and always explain where the price they offer for your item comes from. Staff are lovely to speak to with quick replies and always answer any questions. It’s fantastic having an Australian company to buy and resell luxury items with no hassle! I will definitely sell to LuxeItFwd again rather than sites like ebay or gumtree. 10/10 highly recommend!
Highly recommend!! Luxe.It.Fwd really made the whole process so easy and I couldn't be happier to sell my bag. What I really appreciated was the customer service. Before hand, I did a bit of research on other sites, whether to sell or consign and decided to with on Luxe.It.Fwd for that reason. I first called, as I had a few questions and Hannah was so lovely to speak to - she took the time to explain the whole process and walk me through the steps and nothing was complicated. In saying that, all the girls that work there are very lovely to deal with. Emails and communication is very efficient which is great - your'e not having to wait a whole week to receive a quote. Thank you Hannah, Philippa and Miranda for the amazing service. XX
Excellent product and service
Excellent quality Chloe Marcie Satchel purchased and we were really impressed with the service provided.
Personal touches like a handwritten note with the receipt, and the separate email to see if we had received notification from the couriers about our delivery, were greatly appreciated.
Navigating the site was easy and the delivery was prompt. The courier delivering while we were at work so they took it to a local pick up location (newsagent). The courier was a little delayed in relaying the new pick up location to us. Luxe took the extra...step to track our delivery and notify us just in case we didn’t already know. Really appreciate that extra step to make sure we, as a customer were satisfied with the whole process. Thank you Luxe.it.Fwd
2nd purchase from them
Previously bought a pair of valentino flats before and just this week a celine luggage bag from them.
items came exactly as described on website, no hiding of any small marks or imperfections, just honest descriptions and prices that match the conditions. Delivery was fast, in a secure package. Can't be happier with my purchases.
Questions & Answers
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|Category||Online Shops, Jewellery Shops & Brands and Footwear Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Mens / Womens Clothing||Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay and ZipPay / ZipMoney|
|Offers Repairs & Servicing||No|
|Type of Footwear Offered||Casual & Dress Shoes|
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