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Luxe.It.Fwd

Luxe.It.Fwd

5.0 from 54 reviews

See the Best Footwear in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
54
4 star
0
3 star
0
2 star
0
1 star
0

Charlie

CharlieGreater Melbourne (Inner), VIC

  • 2 reviews

Service, quality and trustworthy

published

Bought 2 Chanel bags from the site.

What I love about lux:
My queries were addressed promptly.
A bit of hiccup with delivery though no fault of Lux, they were very quick to get to the bottom of the issue and I received my bags. Delivery was quick too.
Love my red Chanel bag which was in pristine condition, but decided not to keep the black one. I requested to return it for a refund. It was all done with no fuss.

What I dont love about lux: nothing!

Thanks guys for the great service and I will securely be purchasing from you again.

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Charlie, thank you for your kind words and we are so delighted that you love your bag and found buying and returning with us so easy! :) :) :)
- Luxe It Fwd x
luxeitfwd.com.au


Bindi

BindiIllawarra, NSW

  • 20 reviews
  • 13 likes
  • Verified customer

I love Lux it fwd

published

Purchased twice within the last month and am so pleased with both items. Always accurately described and in lovely condition. Each time my items have arrived when unboxing you can tell they are packaged with care and such love even down to the ribbons. Shopping is such a breeze with you! I’m addicted now xx

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Thank you so much for your lovely feedback and we're so happy when we can help beautiful items to find a lovely new home! :) We really appreciate you taking the time to leave your kind words.
Thanks again,
- Luxe It Fwd x
luxeitfwd.com.au

Sue E

Sue ESydney, NSW

Amazing site. Service

published

Can always be weary purchasing online. But first time buyer and love my YSL bag. In mint condition as described on the site. Delivery was fast and friendly banter via email with staff. Can't wait to purchase something else :-)

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Linda L

Linda LGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

Very Impressed!

published

I have recently purchased two items from Lux it Forward and must say it’s been a pleasure to deal with them. Both items arrived extremely quickly and packaged so beautifully. They were also in pristine condition which I was so happy about. They offer several different payment options and also free shipping. Super impressed and will definitely purchase from them again.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Linda, thank you so much for your kinds words! We're thrilled to hear you're loving your Luxe.It.Fwd purchases and have enjoyed shopping with us. Thanks again for your time in leaving us a review :)
- Luxe It Fwd x
luxeitfwd.com.au


E.T.H

E.T.HGreater Melbourne (Metropolitan), VIC

Excellent customer service, personable and genuine

published

Had my reservations about Luxe.It.Fwd because I found them online. Highly recommended. Quoted very good prices. Customer service is genuine and personable. I sold 2 LV bags and 1 Chanel bag. Was surprised at how easy to communicate and deal with all of the ladies at Luxe.It.Fwd.

Return Claim MadeNo
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Michelle R

Michelle RNorth Queensland, QLD

Professional and stress free!

published

I had put off selling a couple of my Louis Vuitton bags as I thought it would be just too hard. Found Lux.It.Fwd and and am happy to say that the whole process was so easy. Prompt and friendly communication from girls, who kept me informed throughout the whole process. They took great care of my bags and found them a good home.
I have no hesitation in using them again, the only hard part is choosing what to part with!

Shipping
Warranty Claim MadeNo
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Superb!

published

I’ve sold 2 Chanel bags through Luxe.It.Fwd and it has been a seamless and simple process. Their customer service is exemplary. They are in contact with you during every step, and all emails and queries are replied to promptly. It couldn’t have been easier, and they were such a pleasure to deal with.

1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

The best online site for preloved bags

published

I have had the pleasure of both buying and selling on Luxe.It.Fwd and have had wonderful experiences with both.The communication was very consistent and I knew what was happening with the listing and sale of my bag at all times and my payment after the consignment fees was very good.As a buyer I am obsessed with the beautiful merchandise on offer and have purchased two items that I am in love with, they certainly won't be my last.The payment options are very affordable and free postage is the icing on the cake.Thankyou Luxe.It.Fwd for the opportunity to bring some fabulous preloved luxury into my life.

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Legit professional service!

published

I have sold 3 bags through the Luxe.It.Fwd site and I am extreeeemeeely happy with the service.

I actually wrote them positive feedback each time I made the sales then asked where else can I leave the site a review?

They are a LEGIT business, super professional and quick with responses.
I am so happy I have extra cash sitting in my bank account, rather than in my unused items in my wardrobe.

Many thanks team!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

HI Melissa, thanks so much for your kind words and we have loved helping you to sell your bags! We're so happy you've enjoyed your selling experience with us, and thank you so kindly for taking the time to leave your review.
- Luxe It Fwd

JoJohnson

JoJohnson

  • 2 reviews

Excellent customer service

published

I have now sold two handbags and two wallets through luxe it forward. I have been very impressed with the speed of service and fair appraisal of the items. The staff are always friendly and easy to deal with. I highly recommend their services for anyone looking to sell or buy through their portal. Best wishes, Joanne Johnson, Randwick NSW

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Joanne, thank you so much for your kind and informative review, we really appreciate you taking the time to leave your feedback. It was our pleasure doing business with you! :)
- Luxe It Fwd x
luxeitfwd.com.au


Grin from ear to ear with my heart singing

published

So absolutely amazed at Luxe It Forwards customer service and products. What a wonderful experience I had with them. I purchased a bag when it arrived the quality, cleanliness, packaging, absolutely everything was PERFECT but I didn't love it. The girls at Luxe It Forward were prompt with responding to my emails with care and kindness and were quick to arrange collection and refund. Everything was smoothly done. Then today I was surprised with another package from Luxe It Forward but in my partners name. He had brought me another bag that I adore and possibly now love more then him. Everything is perfect. I can not recommend this company enough.

Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Aje

AjeVictoria

Love my designer bag so much !

published

The Louis Vuitton bag I purchased looks brand new ! you would never know it was pre-owned . Can’t wait to shop at this site again. looks exactly like it did on the site . If your after designer bags at affordable prices, luxe.it.fwd is the way to go . Free delivery also. Authenticity guaranteed.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Anna

AnnaSydney, NSW

Wonderful experience

published

Thank you Hannah and Miranda. I was very pleased with your customer service. Your service was very professional from quick email responses to keeping me informed in every step of the process. I will definitely return to the website when needing to sell another bag and shoes . Thank you.

Product Appearance As advertised
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Anna, thank you so much for your wonderful feedback! We're so glad you found our service to be professional and of a high standard. It was absolutely our pleasure to help you sell your lovely items :)
- Luxe It Fwd x
luxeitfwd.com.au


LV Lover

LV Lover

  • 2 reviews
  • 1 like

Luxury service

published

I’ve used Luxe.it.fwd twice now to buy and sell pre-loved designer bags, Ive found the service is even better than dealing with the luxury retailers.
I had a reply to my online enquiry at 8pm WA time, and when I received my purchase I was amazed at the quality packaging and the touch of a handwritten card.
Class all the way.

Product Quality
Shipping
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
Georgia

GeorgiaGreater Melbourne (Outer), VIC

Extremely happy!

published

I couldn’t recommend Luxe.it.fwd enough! The photos and description were spot on and there was no surprises at all when I received my order! I am so thrilled with my bag. Having that extra peace of mind knowing if I didn’t love my purchase I had 14 days to return it for a refund! The packaging was lovely and was so well presented. It was shipped the following day and to me within 48 hours! I couldn’t thank the team at Luxe. It.fwd enough and I will most definitely be recommending it in the future to my friends!!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Wonderful experience!

published

Luxe.It.Fwd were amazing! I purchased a Bottega Veneta cardholder and it arrived 2 days after I ordered it. Super fast, super easy, super happy customer! Thank you so much Luxe.It.Fwd team :)

Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Liv, yayyy we're so glad to hear that you enjoyed shopping with us, thank you for your very kind review! We hope you enjoy your lovely card holder!
- Luxe It Fwd x
luxeitfwd.com.au


Super Service!!

published

I recently sold my LV Clutch and was more than happy with the excellent service.
I was updated frequently when they received the clutch, after authentication and when it had gone live with all photos and description.
The sale was quick and painful and funds transferred 14 days of the sale to allow for 14 day change of mind for the purchaser.
I would use Luxe.It.Fwd again for sure and highly recommend them to friends and family!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Hazel, thank you so much for your kind and detailed review. We're so glad you found our service to be enjoyable and of a high standard. It was absolutely our pleasure to help you sell your clutch!
- Luxe It Fwd x
luxeitfwd.com.au


emmvee85

emmvee85

  • 3 reviews
  • 1 like

Amazing Service!

published
Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Pebee

PebeeSouth East Queensland, QLD

  • 2 reviews
  • 1 like

super express

published

So happy with my Valentino ballerina shoes. Super quick, bought in the morning and received it in the afternoon. Highly recommend. Shoes was new. I was able to pay with Afterpay, very convenient.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Pebee, thank you so much for your lovely review, we're so pleased you found shopping with us to be a speedy and fuss free process - that's what we do our best to achieve! Enjoy your beautiful Valentinos!
- Luxe It Fwd x
luxeitfwd.com.au


happy customer

happy customer

  • 4 reviews
  • 1 like

Highly recommended!

published

I sold two Prada bags and I really enjoyed the whole experience. Their customer service is fantastic. The team is also very friendly and professional. I recommend this website to everyone who loves fashion!

Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
See all answers
1 comment
Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi happy customer, thank you for your lovely review and recommendation, we are so pleased you enjoyed selling with us! We look forward to assisting you again in the future :)

- Luxe It Fwd x
luxeitfwd.com.au


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Details

CategoryOnline Shops, Jewellery Shops & Brands and Footwear
Mens / Womens Clothing Womens
Labels Sold Variety of Labels
Buy Now, Pay Later Options AfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
Offers Free Standard Shipping Yes
Offers Repairs & ServicingNo

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