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Luxe.It.Fwd

Luxe.It.Fwd

5.0 from 41 reviews

See the Best Footwear in 2019 as rated by Australians on ProductReview.com.au.


Luxury service

I’ve used Luxe.it.fwd twice now to buy and sell pre-loved designer bags, Ive found the service is even better than dealing with the luxury retailers.
I had a reply to my online enquiry at 8pm WA time, and when I received my purchase I was amazed at the quality packaging and the touch of a handwritten card.
Class all the way.

Product Quality
Shipping
1 comment
Hi LV Lover, thank you so much for your kind words, we're so glad that you've found our service both as a buyer and seller to be of a very high standard, as that's what we strive to achieve. Thanks again for your lovely comments! xx - Luxe It Fwd x luxeitfwd.com.au

Extremely happy!

I couldn’t recommend Luxe.it.fwd enough! The photos and description were spot on and there was no surprises at all when I received my order! I am so thrilled with my bag. Having that extra peace of mind knowing if I didn’t love my purchase I had 14 days to return it for a refund! The packaging was lovely and was so well presented. It was shipped the following day and to me within 48 hours! I couldn’t thank the team at Luxe. It.fwd enough and I will most definitely be recommending it in the future to my friends!!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi Georgia, thank you so much for your kind words and we are so glad that you found the shopping process with us smooth and speedy, as that’s what we do our best to provide :) Thanks again and enjoy your lovely bag!! xx - Luxe It Fwd x luxeitfwd.com.au

Wonderful experience!

Luxe.It.Fwd were amazing! I purchased a Bottega Veneta cardholder and it arrived 2 days after I ordered it. Super fast, super easy, super happy customer! Thank you so much Luxe.It.Fwd team :)

Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Liv, yayyy we're so glad to hear that you enjoyed shopping with us, thank you for your very kind review! We hope you enjoy your lovely card holder! - Luxe It Fwd x luxeitfwd.com.au

Super Service!!

I recently sold my LV Clutch and was more than happy with the excellent service.
I was updated frequently when they received the clutch, after authentication and when it had gone live with all photos and description.
The sale was quick and painful and funds transferred 14 days of the sale to allow for 14 day change of mind for the purchaser.
I would use Luxe.It.Fwd again for sure and highly recommend them to friends and family!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi Hazel, thank you so much for your kind and detailed review. We're so glad you found our service to be enjoyable and of a high standard. It was absolutely our pleasure to help you sell your clutch! - Luxe It Fwd x luxeitfwd.com.au

Amazing Service!

Thank you SO much Luxe.It.Fwd for such amazing service! I ordered a super cute LV Speedy which I am so happy with! The description was spot on, so no surprises. I was so hesitant to buy pre-loved elsewhere as descriptions and the actual product can be vastly different. It's great that you can have high end designer items at such great prices and be confident in what you are buying and also having complete confidence that what you are buying is authentic, another massive concern when buying pre-loved items online. The website is so easy to use, I love that you can filter by brands. There are so many images on the product page showing exactly what you will get and as mentioned, the description gives a true indication of what you will receive. The bag was dispatched super quickly and arrived the next day! Tracking info was great too. The packaging was incredible, the bag was packed so carefully and so beautifully too. The bag came boxed, in a large shopper bag with tissue and a dust bag - all the trimmings as if you were buying it new. It was so lovely opening the purchase, I have wanted an LV bag for as long as I could remember but couldn't quite get my head (or budget) around buying one at the full cost (although they are worth it!!) so this experience was so lovely, opening up my new bag was truly special. On that note - there are so many payments options so that added to the ease of buying. The customer service was great, I had sent a question through which was promptly and kindly answered. I'm so very impressed! Thank you Luxe.It.Fwd for a wonderful experience, I am so in love with my purchase :))

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi emmvee85 - thank you so much for such an informative and generous review. We are thrilled to hear that your shopping experience with us fulfilled your expectations of a luxury shopping experience, as we do our best to offer that! We really appreciate your time in leaving us such a detailed review, and we hope you continue to enjoy your lovely Louis! :) xxxx - Luxe It Fwd x luxeitfwd.com.au

super express

So happy with my Valentino ballerina shoes. Super quick, bought in the morning and received it in the afternoon. Highly recommend. Shoes was new. I was able to pay with Afterpay, very convenient.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hi Pebee, thank you so much for your lovely review, we're so pleased you found shopping with us to be a speedy and fuss free process - that's what we do our best to achieve! Enjoy your beautiful Valentinos! - Luxe It Fwd x luxeitfwd.com.au

Highly recommended!

I sold two Prada bags and I really enjoyed the whole experience. Their customer service is fantastic. The team is also very friendly and professional. I recommend this website to everyone who loves fashion!

Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi happy customer, thank you for your lovely review and recommendation, we are so pleased you enjoyed selling with us! We look forward to assisting you again in the future :) - Luxe It Fwd x luxeitfwd.com.au

Fantastic seller

I'm so happy with my purchase.
My Prada bag arrived super promptly, beautifully packaged and in perfect condition. The whole process was easy and seamless. Thank you so much for my beautiful bag. I couldn't be happier.
Don't hesitate to purchase from this site.
I can guarantee it won't be my only purchase.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi Tracy, thank you so much for your kind words and we are so glad that you found the shopping process with us seamless, as that’s what we do our best to ensure. :) Thanks again and enjoy your lovely Prada!! xx - Luxe It Fwd x luxeitfwd.com.au

Great Service!

Wonderful! I found the entire process so easy and the team were so lovely to deal with. Very little effort on my part for a great outcome. Thank you Luxe.It.Fwd!

Return Claim MadeNo
1 comment
Hi GPLPJP, thank you so much for your lovely review, we're so glad you found the selling process simple and efficient! :):) - Luxe It Fwd x luxeitfwd.com.au

Smooth transaction to sell!

Luxe.it.fwd was amazing! Hannah was always in contact with me for every step of the process when I consigned my Prada bag with Luxe.it.fwd. I am so glad I went with such a professional and trustworthy Australian business!

1 comment
Hi Amy, we are thrilled to hear that you enjoyed consigning with us, thank you so much for your wonderful review and positive comments! :) - Luxe It Fwd x luxeitfwd.com.au

Selling has never been so easy

Hannah kept me notified at every stage of the selling process which I found to be easy and seamless. I would definitely use Luxe It Fwd again and recommend to friends to buy or sell.

Return Claim MadeNo
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi Anita, thank you for your informative and honest review, our aim is to take the hassle out of selling so we are really pleased you found the process smooth. We look forward to assisting you again in the future :) - Luxe It Fwd x https://luxeitfwd.com.au/

A very happy customer

My LV bag is in excellent condition and I am extremely happy with my purchase. The bag is like new. Hannah's customer service is to be commended and delivery super quick. She was so helpful and honest and I would thoroughly recommend purchasing from this company. I will definitely be buying from them again.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi Rose, thank you so much for your wonderful review, we are thrilled to hear that you enjoyed your shopping experience with us, and love your bag! Enjoy your lovely LV and thanks again for your time in leaving us a review :) - Luxe It Fwd x https://luxeitfwd.com.au/

Loving my Gucci 1953 Shoes! :)

Just wanted to give a BIG shout out to you all, especially to Hannah, who treated me amazingly with her customer service and helping me with with my package delivery enquires. Have to say these shoes are super amazing! I love it, the quality is very superior with 100% authenticity. Thank you so much. :)

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi Eddy, thank you for your really kind words and we are so delighted that you love your shoes! It was our pleasure to assist you, thank you so much for shopping with us, and we really appreciate your kind review. - Luxe It Fwd x https://luxeitfwd.com.au/

Fantastic Shopping Experience - Highly Recommend!

I have purchased two LV Keepall bags and a Chanel Boy and am incredibly happy with the products - always accurately described and the service is impeccable! These are my first designer purchases and I felt so safe purchasing from Luxe.It.Fwd. I also had the experience of returning another bag in the 14 day timeframe as I changed my mind between a MM and GM LV Neverfull and the process was seamless. I am obsessed with this store and can't wait for my other Wish List items to come in so I can make more purchases. I highly recommend this fantastic business.

Product Quality
Return Claim MadeNo
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi Stacey, thank you for your informative and honest review, our aim is to provide the best possible service so we are really pleased you have found purchases and returns to be a breeze. Thanks so much for shopping with us, and thank you again for your review. - Luxe It Fwd x https://luxeitfwd.com.au/

So Happy

Dear Luxeitfwd.

I’m glad I found you. The bag was amazing as described and service was absolutely wonderful, I have been a little scared and concern to buy second designer handbag. But you make all easy for me to guide me through the transaction and I satisfied with my purchase. Thank you so much

Product Quality
Sizing True to size
Product Appearance As advertised
Warranty Claim MadeNo
1 comment
Hi Lovmydog, we are so pleased to hear that you enjoyed shopping with us and found your bag's condition to be as described. We certainly do our best to take the risk out of buying pre-owned luxury goods, so we're glad to have been able to make the process enjoyable for you. Enjoy your lovely bag! - Luxe It Fwd x https://luxeitfwd.com.au/

Best Purchase and incredible fast delivery

Incredible fast postage - I placed order on Tuesday and received my shoes on Friday morning and they were in excellent condition, loved them.

1 comment
Hi Phoebe, thanks very much for your lovely review! We understand the pain of waiting for online purchases to arrive, so we do our best to get items shipped out and delivered asap. We're so glad to hear that you love the shoes!! Thanks for shopping with us, and thank you again for your review. - Luxe.It.Fwd

Easiest way to sell

Very responsive and professional, attempted to sell on ebay before and its slow and cumbersome, especially ebay is flooded with fake goods making genuine sells even harder. The team at lux it fwd makes the whole thing so much easier for sellers. Yes they take quite a large fee but if I added up all the ebay charges and hassle and have to go post myself, luc it fwd is actually very reasonable on their fees. Nothing bad to say and I will use their service again.

1 comment
Hi Nicole, thank you for your informative and honest review, our aim is to take the hassle out of selling so we are really pleased you found the process smooth. We look forward to assisting you again in the future. xxx - Luxe It Fwd x https://luxeitfwd.com.au/

Great Place to sell your bags

Very happy, I sold a LV bag and was extremely happy with the service received and friendly emails. Payment was made into my bank account and my bag sold. I didn't want to risk ebay, so was so happy when I found Luxe.It.Fwd.

1 comment
Thank you for your lovely review, it was a pleasure to help you sell your bag! We're very glad to hear that you enjoyed our service, and we really appreciate your time taken to leave us a review! - Luxe It Fwd x https://luxeitfwd.com.au/

Excellent !!!

Excellent in every aspect! Sold few Gucci abd Saint laurent bags, shoes and was very pleased. Thanks Hannah and Miranda

1 comment
Hi Harini, thank you so much for your kind words and lovely review. We very much appreciate it and are so glad that you've found our selling process easy! xx - Luxe It Fwd x https://luxeitfwd.com.au/

Excellent direct sell service. Highly recommend!

Fantastic experience selling my LV bag via direct sell. Quick response and turnaround times, the whole process from requesting a quote to receiving payment was just 10 days! Seamless, friendly and professional service - thanks Hannah! Would definitely recommend.

1 comment
Hi Chantha, thanks for your very kind and informative review, we're glad you found our service to be efficient and professional, as this is exactly what we always try to deliver. We really appreciate your time taken in leaving us a review :) :) - Luxe It Fwd x https://luxeitfwd.com.au/

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